Apprenticeship Administrator

Job Location: Milton Keynes, Remote/Hybrid

Department: Data and Funding (OUW)

Closing Date: 4 August 2026

Weekly Working Hours: 37

Contract Type: Fixed Term Contract

Fixed Term Contract: End Date: 12 months from start date

Welsh Language: Not Applicable

Change your career, change lives

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link).

About the Role

As an Apprenticeship Administrator, you will work within the Compliance, Data & Funding Team; a team who are continuously improving the current administration systems and proactively supporting the Apprenticeship Services Team in the development of our growing apprenticeship programme.

Reporting to the Apprenticeship Data & Funding Manager, this post will have particular focus providing accurate data management, including inputting, validation of data, administrative duties, supporting the wider Compliance, Data & Funding Team all whilst gaining an understanding of the Department of Work and Pensions funding rules and apprenticeships. The successful candidate will hold high ethical and professional standards and be a highly energetic, confident individual with excellent communication skills and a 'can do' attitude to meet the daily challenges of this busy and demanding role.

Key Responsibilities

• Responsible for the accurate initial and ongoing data inputting and data integrity of information entered into the University's Learner Management System.
• Complete appropriate eligibility and suitability checks for applicants applying for the University's apprenticeship programme.
• Facilitate the identification or creation of Unique Learner Numbers/Employer Reference Numbers to meet the data requirements of external stakeholders.
• Responsible for monitoring and analysing meaningful data extracted from the University's Learner management system.
• Deputise for the funding co-ordinator to ensure the timely and effective drawdown of funds from external governing bodies.
• Support the Compliance, Data & Funding Team with the inputting requirements and interrogation of data held in the University's recruitment system.
• Support the Compliance, Data & Funding Team to monitor incoming communication, responding to internal and external queries received from applicants both internal and external stakeholders.
• Provide team support for operational and administrative procedures related to the delivery of Apprenticeships.

About You

• A high standard of written English grammar and mathematics commensurate with the role.
• Proven experience of working in a busy office environment.
• Strong communication and interpersonal skills both written and verbal including active listening skills and the ability to respond to identified needs using varied questioning techniques and with a variety of internal and external stakeholders.
• Self-motivated with the ability to manage, plan and prioritise your own workload as well as supporting others.
• Proven knowledge of a range of IT applications including Microsoft Office, Learner Management Systems or equivalent management information system.
• An ability to deal with and follow complex information and procedures, using initiative and judgement in problem-solving with a keen attention to accuracy and detail in processing data.
• Excellent prioritising, organisational and time management skills.
• An understanding of higher and degree apprenticeships.
• An understanding of the apprenticeship levy and its implications.
• Experience of working with apprenticeship programmes, providers and employers.
• Level 3 NVQ/Diploma in Business Administration or equivalent.

Support with your application

If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number.

What's in it for you?

At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window).

We are open to discussions about flexible working. Whether it's a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.

It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. We'd expect this to be a minimum of once per week.

Next steps in the Recruitment process

We anticipate that face to face interviews for this role will be taking place on site at our Milton Keynes campus on Thursday 13 August 2026.

Early closing date notification

While most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications have been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented.

If you have started an application or were in the process of applying when the advert closed, we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics.

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Please use our AL home page to find AL vacancies.

The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength.We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.