Sales Аssistant, Ecommerce - Tangle Teezer

Description

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type-from straight to coily-and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily - our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they're your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

We are looking for an analytical, organized and detail-oriented Sales Assistant, Ecommerce to support Tangle Teezer's growth on our Ecommerce marketplaces in the UK, EU and expansion markets. In this role, you'll assist with monitoring sales performance, checking inventory levels, product listing creation and manage the day-to-day operations of our marketplaces. This is a perfect entry role for someone interested in gaining experience in e-commerce account management as part of a high performing team making great strides in this space.

In this role you'll get to:

• Report and Analyse weekly sales, inventory, and forecast reports to identify trends or issues.
• Perform daily competitive analysis (pricing, reviews, availability, BuyBox) to support pricing and promotional strategies.
• Support with the creation of ongoing reporting templates (Excel and PPT) to management on sales performance.
• Collaborate with the logistics team and AVS team to ensure timely and accurate order fulfilment, WOC, and any day-to-day issues.
• Own the execution of the set-up of new product lines across the ecommerce retailers.
• Support the creation and maintenance of product detail pages (i.e. titles, images, A+, variations) through Vendor Central, Amazon's Brand Registry tools, the agency and AVS team.
• Coordinate with Amazon Vendor Support, the agency and AVS team to resolve any day-to-day issues.
• Stay updated on Amazon's vendor policies, terms, and platform changes.

What we are looking for in you:

• 1-2 years of experience in e-commerce, sales, or Amazon account support; (Internships or relevant exposure are welcome)
• Familiarity with retail and e-commerce KPIs such as sell-in, sell-through and conversion rates.
• Strong analytical mindset with high attention to detail, particularly around data accuracy and content quality.
• Excellent organizational and multitasking skills, with the ability to manage multiple priorities.
• Comfortable working cross-functionally with logistics, marketing, and sales teams.
• Eagerness to learn, grow, and develop technical skills within the e-commerce retail space.
• Basic understanding of Amazon Vendor Central and/or Seller Central, with prior exposure preferred.
• Experience or hands-on exposure to e-commerce tools and platforms such as Profitero, Helium 10, and Jungle Scout. preferred

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you -

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• Salary from £35,000
• Performance-related bonus of 10% based on annual salary
• 27 days holiday, with the option to buy holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible bank holidays-choose the standard bank holidays or swap them for dates that are more meaningful to you
• Free in-office massages
• Enhanced family policies
• Supportive Period & Menopause Policies
• Enhanced pension scheme
• Life assurance at 4x your salary
• Private medical insurance
• Medical cash plan for everyday healthcare needs
• Cycle to Work Scheme
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

Equal Opportunity Statement

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.