Manager, Researcher Engagement

  • 1267 Springer Nature Limited
  • 26/07/2026
Full time Information Technology Telecommunications

Job Description

Job Title: Manager, Researcher Engagement - Fixed Term Contract

Location: London

Closing date: 7th August 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind.

About the Role

The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well executed experiences that meet researcher and author needs, support wider engagement goals, and help build long lasting relationships with academic audiences. Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands on support for priority or complex initiatives.

Role Responsibilities
  • Programme and Events: supporting the delivery of Researcher Engagement initiatives, particularly digital events.
  • Skills: Strategic Mindset; Project Management; Data Analytics / Quantitative Skills; Multimedia Savvy; Customer Focused; Process Optimisation; Writing Skills
  • Support delivery of the Researcher Engagement strategy through scalable digital events, seminars, and engagement activity.
  • Support the development and implementation of a scalable digital events strategy across Springer Nature to successfully deliver a programme of research seminars and events for global audiences.
  • Develop and maintain event templates, playbooks, and delivery guidance to enable consistent delivery across Springer Nature.
  • Coordinate event planning, delivery, promotion, and hands on support for priority or complex events.
  • Monitor performance, audience feedback, and engagement data to improve impact and inform planning.
  • Embed best practice for digital event production, accessibility, format, and audience engagement.
Platform Development and User Experience
  • Skills: Customer Focused; Collaboration; Communicates Effectively; Decision Quality; Process Optimisation; Drives Engagement
  • Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels.
  • Represent researcher and author needs in programme delivery and platform improvement.
  • Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention.
  • Support testing and rollout of new features that improve event delivery and cross platform engagement.
  • Ensure platform compliance and elevate risks where appropriate.
Stakeholder and Partner Engagement
  • Skills: Builds Networks; Collaboration; Communicates Effectively; Strategic Mindset; Data Analytics / Quantitative Skills
  • Build strong relationships with internal stakeholders, platform providers, and external partners.
  • Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs.
  • Identify timely research topics for promotion through Communities and Seminars activity.
  • Communicate performance insights, opportunities, and recommendations clearly.
  • Support shared best practice and continuous improvement across researcher engagement activity.
Experience, Skills & Qualifications
  • University degree, or equivalent experience;
  • Experience delivering digital events, webinars, seminars, or online engagement programmes;
  • Excellent communication, stakeholder engagement, and collaboration skills;
  • Experience supporting scalable event programmes, audience growth, or digital engagement activity;
  • Experience working with digital platforms, community platforms, vendors, and cross functional teams;
  • Ability to use data, feedback, and audience insight to improve delivery and performance;
  • Experience developing repeatable processes, templates, playbooks, or guidance;
  • Professional fluency in English.
Desirable
  • Strong organisation, prioritisation, and time management skills;
  • Strong delivery focus with attention to quality, detail, accessibility, and user experience;
  • Structured, proactive problem solving approach;
  • Understanding of researcher, author, publishing, or scholarly communications environments;
  • Scientific background.

In return, we offer a competitive salary range and great employee benefits.

At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas.

We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

Find out more about our DEI work here

For more information about career opportunities in Springer Nature please visit

Job Posting End Date: 8-08-2026

About the Company

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.