ECM Administrator: Care Operations & Compliance

  • Sugarman Health & Wellbeing
  • Salford, Manchester
  • 26/07/2026
Full time Information Technology Telecommunications

Job Description

Sugarman Health & Well-being is hiring an Electronic Call Monitoring Administrator to support our Homecare team in Manchester. The role focuses on accurate ECM data capture, reconciliation of visits, and proactive alert follow-up.

You will generate reports, handle absence/payroll inputs, and liaise with the Registered Manager to maintain service quality. The ideal candidate will be organized, detail oriented, and comfortable using IT tools like Word and Excel.