Job Introduction
Location: Park Royal, London NW10
To support the Technologist and Technical Manager in maintaining and enhancing quality management standards across all areas of production on a day-to-day basis. To audit and check production systems and to ensure that the highest technical standards are achieved for all foods produced at Bighams.
Permanent- Flexible Shift patterns including Sunday working:
Monday - Sunday
- 06:00 - 15:00
- 07:00 - 16:00
- 08:00 - 17:00
- 14:00 - 23:00
Main Responsibilities
Key Aspects of Job:
Working in the areas listed below with the relevant supervisors, managers and line staff to ensure quality systems are understood, implemented consistently on a daily basis and developed over time.
GENERAL TECHNICAL TASKS:
- Gather and prepare microbiological samples as per schedules, cook samples where necessary, complete swabs, water samples. Re-test where necessary
- Support completion of taste panels
- Follow up on reports on problematic raw materials/WIP ingredients/finished goods to ensure decisions are made and communicate timely.
- Carry out internal audits including GMP and fabrication audits
- Audit and file production paperwork. Score and communicate the quality of the paperwork to the production team
- Aid with customer complaint investigations
- Carry out equipment and calibration checks
- CCP verification and validation
- Complete and update data logging system
- Complete traceability audits when required
- Lead or support technical projects as required
- Support project work carried out on site
- Daily and weekly temperature checks
- Review existing and implement processes required to deliver required standards on site
- Support implementation, embedding and maintenance of QA approach
- Coaching and training team members
- Support Quality and QMS Technologist.
- Review and update key cards and associated technical documentation to ensure accuracy and compliance with current process/procedure.
PRODUCTION RELATED
- Support temperature monitoring checks when required
- Report results of paperwork audits, this includes non-conformance information, missing weight record data and over/under weights. Follow up any outstanding issues
- Monitor and audit adherence to Good Manufacture Practices throughout facilities
- Report any technical issues to Shift Manager's and check that effective corrective action are taken
- Attend the daily Production meeting if required
- Ensure out of specification products are prevented from moving forward in production process by reporting unresolved technical issues
- Liaise with the day/night hygiene team regarding any cleaning/hygiene issues
RAW MATERIALS:
- Support monitoring of problematic ingredients
- Deal with rejections for technical issues by ensuring a non conformance form is filled in
- Log technical/quality issues in non-conformance log and communicate to suppliers
- Audit raw materials in stores
- Liaise with quality department regarding quality attributes of raw ingredients
- Make routine acceptance/rejection decisions for raw materials and packaging.
- Ensure the hold and reject procedure is followed for non-conforming raw materials and packaging.
- Liaise with Supply Chain and Planning to arrange the return of rejected stock to suppliers.
SKILLS AND KNOWLEDGE REQUIRED:
- Knowledge of basic food hygiene
- Experience of working within a quality management system
- Good basis and understanding of PC use/IT (Microsoft office)
- Excellent communication skills - dealing with personnel on the factory floor
- Ability to prioritise and delegate to complete tasks efficiently in a timely manner
- Flexibility and ability to work in a fast changing small company environment
- Available to work outside of normal hours and bank holidays if required
- Clear and concise written skills
- Experience in a QA or QC role preferable
The Ideal Candidate
Person Specification:
Experience:
- Experience of managing a quality management system
- Experience of writing and implementing existing and new quality management procedures, completing risk assessments and
- Experience of training and embedding new ways of working
Qualifications:
- Food Science or Technology Degree qualified (or similar)
- Food Safety and HACCP qualifications
Skills:
- Strong Interpersonal skills
- Computer literate, familiar with Microsoft office
- Analytical thinker, able to understand data and draw compelling business proposals
- Problem solving
- Influencing others.
Attribute:
- Composure
- Tenacity, Drive for results
- Pragmatic approach able to work effectively in cross functional teams
Competitive Salary + Bonus + Benfits