Lightspeed's Support team is seeking a Customer Support specialist to be the first point of contact for hospitality customers, helping with education and troubleshooting across hardware and software.
You will work with a global, 24x7 team across APAC, EMEA and NOAM, handling inquiries by phone, chat and email, and you'll document interactions while escalating product issues to QA. This is an on-site role in the Greater London area.