Main duties of the job
Provide comprehensive administrative support to the Medical Devices Team, undertaking a wide range of administrative tasks including serving as the focal point of contact for HCT staff regarding the servicing and repair of medical equipment.
Job policies
- Vaccination: The Trust encourages all staff to be vaccinated against COVID 19.
- Flexible working: Supports flexible working arrangements where possible, encouraging discussion of patterns that promote healthy work life balance.
- Accessibility: Word versions of documents are available to allow for adaptations in font, colour, background, etc.
Qualifications
- Educated to GCSE standard or higher.
- Educated to BTEC ONC level or higher in a technical subject.
Experience
- Significant administration experience in a similar role.
- Previous working experience and knowledge of database management.
- Experience coordinating maintenance and repairs for disparate teams.
- Understanding of the role played by medical devices in the delivery of safe patient care.
- Knowledge and experience of types of medical devices used within community health services.
- Arranging meetings and taking notes of meetings.
Skills and Abilities
- Ability to manage complex issues, research, investigate and challenge information.
- Strong communication with clinical teams at all levels.
- Ability to communicate with external contractors.
- Advanced knowledge and proficiency in Microsoft Office (Word, Excel, PowerPoint, and databases).
- Problem solving and decision making skills.
- Excellent oral and written communication skills with attention to detail and good telephone manner.
- Well developed influencing and negotiating skills.
- Ability to work to agreed levels of standard and output.
Personal Qualities
- Professional manner.
- Highly organised, able to meet tight deadlines.
- Ability to work under pressure.
- Flexible and adaptable.
- Focus on good customer care.
- Effective team player.
Other Requirements
- Must have access to a car for business use to drive across sites unless exempt under disability arrangements of the DDA.
Compensation and benefits
Staff recruited from outside the NHS are usually appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 26 week probation period.
Equal opportunities and diversity
We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners (for more information contact ).
Recruitment and sponsorship
Applications from qualified job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to meeting the minimum criteria of the role and salary threshold.
Driving
For this role, staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).
Background check
The postholder will have access to vulnerable people in the course of normal duties and, as such, a Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.
In submitting an application form, you authorise Hertfordshire Community NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter-Authority Transfer process if you are appointed.