Control Room IT Service Engineer - 2nd Line Support

  • Advanced Resource Managers Ltd
  • Twickenham, London
  • 25/07/2026
Full time Information Technology Telecommunications SQL

Job Description

Advanced Resource Managers Ltd. seeks a Customer Service Engineer to deliver second-line technical support for public safety clients across the UK.

You will implement and maintain Control Room Solutions, diagnosing faults and driving incidents to resolution while working with teams in the UK, Vienna and Turin. You will handle enterprise and cloud-based environments, utilize MS servers, SQL, virtualization, and networking tools, and contribute to continuous product improvements through feedback