Strategic Communications, Public Relations & Technology Business Development Manager Blackburn, UK (Hybrid) £41,400 per annum Full-Time
Job Description Blackburn, UK (Hybrid) £41,400 per annum Full-Time
Relevant Skilled Worker Occupational Alignment This role is designed to align with higher-skilled professional duties commonly associated with strategic public relations, business research, market intelligence, commercial development, and technology-sector stakeholder engagement.
Role Overview Smartech IT Solutions Ltd is seeking a senior Strategic Communications, Public Relations & Technology Business Development Manager to support the growth, positioning, and international commercial development of its UK branch.
Smartech IT Solutions Ltd operates in the United Kingdom as part of a wider business structure with its main office in Oman. The role therefore requires a professional who can operate confidently across UK and Middle Eastern business environments, communicate effectively with ownership-level stakeholders, and help connect the UK branch with the company's wider leadership, partner, client, and investor networks.
This is a senior professional role combining strategic communications, public relations, business research, market intelligence, technology-sector positioning, stakeholder engagement, and commercial development. The successful candidate will help strengthen how Smartech presents itself to clients, technology partners, vendors, investors, public sector contacts, media audiences, and international stakeholders.
The role is particularly important as Smartech continues to expand its work across IT solutions, SaaS products, AI enabled digital services, e commerce platforms, digital publishing technologies, educational technology, automation tools, and wider technology led business services.
This is not a routine marketing or sales role. It is a strategic, research led, commercially focused position for someone who can combine communication expertise, technology sector understanding, business analysis, stakeholder influence, and international relationship building to support measurable company growth.
Purpose of the Role The purpose of this role is to help Smartech UK become more visible, credible, and commercially competitive in the UK and international technology markets.
The postholder will be responsible for developing strategic communication plans, strengthening the company's public and commercial reputation, identifying new business opportunities, researching markets and competitors, supporting technology sector growth campaigns, and representing the company in high value stakeholder discussions.
The role also requires the ability to communicate complex technology services, including AI supported solutions, SaaS products, digital transformation services, cloud based platforms, e commerce systems, and software related offerings, in a clear and commercially persuasive way.
Key Responsibilities
- Develop and lead Smartech UK's strategic communications, public relations, brand positioning, stakeholder engagement, and market representation strategy.
- Align the UK branch's communications and business development activity with the wider company direction, including regular coordination with senior stakeholders connected to the main office in Oman.
- Build a clear, credible, and professional corporate voice across company profiles, client proposals, investor materials, sales presentations, media content, public facing campaigns, and stakeholder briefings.
- Represent Smartech in business meetings, technology exhibitions, trade shows, seminars, partnership discussions, stakeholder meetings, and international networking opportunities.
- Build and maintain professional relationships with clients, partners, suppliers, public sector contacts, media representatives, technology vendors, investors, ownership level stakeholders, and international business contacts.
- Conduct market, competitor, customer, media, and technology sector research to identify commercial opportunities and support evidence based decision making.
- Research and assess growth opportunities across IT services, SaaS platforms, AI enabled digital solutions, e commerce systems, digital publishing, educational technology, automation tools, and related technology sectors.
- Develop business intelligence reports, market entry analysis, competitor reviews, customer insight reports, and strategic recommendations for senior leadership.
- Lead communications and outreach activity that supports sales pipelines, partnership building, lead generation, brand awareness, and market credibility.
- Translate technical products and services into clear, persuasive, commercially relevant messages for business, public sector, investor, and non technical audiences.
- Support the positioning of Smartech's AI enabled, cloud based, SaaS, digital transformation, and software related services in competitive markets.
- Prepare professional reports, strategic communication plans, market research documents, business development plans, campaign proposals, press materials, and senior stakeholder briefings.
- Support product launches, service promotions, corporate announcements, media facing communications, and technology sector growth campaigns.
- Identify and develop strategic partnership opportunities with technology providers, regional business networks, digital platforms, public sector contacts, and commercial prospects.
- Monitor technology trends, AI adoption, customer behaviour, competitor activity, public perception, and emerging commercial opportunities relevant to Smartech's services.
- Strengthen Smartech's reputation as a trusted, capable, internationally connected, and forward looking technology company.
- Help position the UK branch as a serious contributor to the company's wider international growth strategy.
Required Qualifications and Experience
- Advanced academic or professional background in a relevant field such as strategic communication, public relations, media, business management, technology management, information systems, digital business, IT management, marketing, international business, business analytics, or a closely related discipline.
- Strong understanding of strategic communication, stakeholder influence, business research, market intelligence, organisational reputation, and commercial positioning.
- Substantial experience in technology, IT services, SaaS, software, digital transformation, AI enabled services, e commerce, digital platforms, publishing technology, educational technology, or a related commercial environment.
- Proven experience in a senior or influential role involving business development, strategic communications, public relations, stakeholder management, client engagement, sales support, market research, partnership development, or corporate representation.
- Demonstrated ability to convert market insight, communication strategy, and stakeholder relationships into measurable organisational and commercial value.
- Strong understanding of how technology companies build credibility, communicate innovation, differentiate services, and compete in complex markets.
- Experience preparing high quality business reports, client facing proposals, strategic plans, communications materials, market analysis, and stakeholder presentations.
- Ability to work across different business cultures, especially UK and Middle Eastern stakeholder environments.
- Excellent written and spoken English, with the ability to produce clear, professional, and persuasive corporate, commercial, technical, and media facing content.
- Ability and willingness to travel within the UK and internationally for meetings, exhibitions, business development, partnership building, and company representation.
Essential Skills
- Strategic communication, public relations, stakeholder engagement, and reputation management.
- Business research, market intelligence, competitor analysis, customer insight, and commercial opportunity assessment.
- Technology sector understanding, including the ability to explain IT services, SaaS products, AI enabled tools, digital platforms, cloud based services, e commerce systems, and software solutions to different audiences.
- Senior level presentation, negotiation, relationship building, and corporate representation skills.
- Ability to develop and deliver communication strategies that support sales growth, market entry, partnership development, and brand credibility.
- Strong commercial awareness, including understanding of lead generation, sales pipelines, customer acquisition, stakeholder mapping, strategic partnerships, and market positioning.
- Ability to prepare sales supporting materials, partnership proposals, client presentations, campaign plans, business development reports, and senior level briefings.
- Confidence working directly with directors, technical teams, clients, external partners, media contacts, ownership level representatives, and international stakeholders.
- Strong analytical ability, including the capacity to interpret market data, customer behaviour, competitor positioning, technology trends, and campaign performance.
- Professional judgement to protect and enhance the company's reputation in public, commercial, digital, and international settings.
- Ability to lead strategic initiatives independently while working closely with senior management and technical teams. . click apply for full job details