Wayleave Administrator - Castleford NEW Freedom Group Posted today Competitive Castleford 4925

Permanent, Full Time

Starting Salary £26,310 and flexible benefits

Our client, an electricity distribution company based in Castleford (WF10) is looking for a proficient Administrator to join their Wayleaves Department. The successful candidate will form part of a busy team responsible for the maintenance and processing of new and existing consents for over 60,000 landowners, and for delivering high quality customer service to both internal and external customers.

The role is an excellent development opportunity and has a pay-point based framework, measured against set criteria, linked to competence, performance, knowledge and experience. This allows the successful candidate the opportunity to be rewarded for continuous improvement and great performance.

The hours of work are Monday to Friday 8:30am to 4:40pm (37.5 hours).

• Answering customer/landowner telephone & email enquiries
• Completing simple legal agreements and compensation payments - Training will be given
• Completing landownership and environmental searches - Training will be given

If you are an experienced Administrator with a strong administrative or customer service background, with the ability to problem solve, prioritise requests, and thrive under pressure while maintaining excellent customer service, this is a role for you.

• Competent in the use of Microsoft Word, Excel
• Excellent communication & Customer Service
• Attention to detail, highly organised and analytical
• At least 5 GCSEs (including English & Maths)

• Previous Customer Service knowledge and experience
• Experience of the legal system
• Ability to handle multiple enquiries

• Competitive Salary on offer
• 25 Days Holidays plus Statutory Holidays
• Pension with a leading provider and employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Programme for mental health and wellbeing (including counselling sessions and legal advice)
• Flexible benefits to suit (Dental Insurance, Gym Membership, Give as You Earn, Travel Insurance, Tax Free Bikes)
• Personal development programme