Salesforce Project Manager

Are you looking for a role within an organisation where the work you do makes a real difference to children's? If the answer it's yes, our Salesforce Project Manager role could be exactly what you're looking for.

Do you want to empower change? Join our Technology and Data department

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Our Technology and Data department make sures that our systems, technology platforms and products are secure, reliable and ready to be used efficiently by our people and for the benefit of children.

We meet this challenge with best practice delivery and development standards, a focus on user experience, enterprise solutions, data and analytics, and honesty and commitment to our values and vision for children and young people.

From safeguarding sensitive information to enabling frontline services to run smoothly, our team plays a crucial role in helping us respond swiftly and effectively, whenever and wherever we're needed.

If you're passionate about using technology to drive meaningful impact and want to be part of a team that helps protect children through innovation and integrity, join us as Salesforce Project Manager.

What is the purpose of the Salesforce Project Manager role?

We are implementing an ambitious Supporter-Centricity programme that seeks to ensure our supporters are heard, valued and their expectations are exceeded, they feel more deeply connected to our mission and do more to support us in new ways.

The technology work within the programme is an exciting Salesforce implementation across NonProfit Cloud, Data Cloud, Marketing Cloud and Findock to provide a single supporter view, combining multiple systems into a consolidated platform, automating and personalising communications and making the work of our supporter-facing teams easier. It is a great opportunity to work on a cutting edge, high-profile technology implementation with real impact on our supporter experience, our effectiveness in communications and our ability to do more for children

Our first phase of the programme migrated relationship fundraising. The next phase will migrate income processing.

What will I be doing as Salesforce Project Manager?

• Project managing the successful delivery of NonProfit Cloud, Data Cloud and Marketing Cloud requirements as part of the programme.
• This includes migration from existing systems and changes to processes and systems
• Managing scope, budget, schedule, risk and quality in an agile delivery framework to a fixed timescale.
• Ensuring there is a clear agreement to the objectives, benefits, required outcomes, business impacts and delivery approach.

What skills do I need?

• Previous experience of similar Salesforce implementations and data migrations
• A range of project management approaches, waterfall and agile
• Be articulate, commercially astute and dynamic, used to budgeting, negotiating and managing suppliers.
• Experience of working collaboratively with a wide range of technical and business colleagues, suppliers and multiple stakeholders including at board level, to deliver large and successful Salesforce implementations
• You'll ideally have experience of doing this in the NonProfit space and understand the unique opportunities and challenges we face.
• Findock experience would be advantageous.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.

Ready to apply?

If this is the role for you, please click the button 'apply' to start your journey. You can find more information on all recruitment stages on the Career page.