Administrator (Helpdesk)

  • CO3031 UPP (Exeter) Limited
  • Exeter, Devon
  • 23/07/2026
Full time Information Technology Telecommunications

Job Description

Job Overview

Administrator - full time, permanent (37.5 hours per week, 9am-5pm Mon-Fri), salary £27,615 per annum. Duties include operating a computer based property management database, monitoring reactive work and planned maintenance, and providing reception services for the offices.

Responsibilities
  • Provide a reception service and manage visitor, contractor, and key issuance records.
  • Liaise with the university client, sub contractors, UPP RSL staff and residents as necessary.
  • Assist managers in coordinating on site activities, day to day administration and production of various reports.
  • Procure goods and services through the UPP RSL purchase system: produce purchase orders, receive goods, and submit orders for authorisation.
  • Maintain all technical, statutory and personnel records held on site.
Qualifications

Experience in a similar role and environment, excellent communication and organisational skills, strong attention to detail, and a passion to deliver a high quality service.

Benefits
  • 25 days holiday plus bank holidays
  • Life insurance and pension scheme
  • Cycle to work scheme
  • Store discounts and access to the UPP Rewards portal with retailer, restaurant and gym discounts
  • Two paid volunteering days per year
Diversity, Inclusion & Belonging

We are an inclusive, flexible and supportive employer committed to investing in people through training and development, and we have earned an Investors in People Gold award.

About UPP

UPP is the UK's leading provider of on campus residential and academic accommodation, with over 35000 beds and more than 500000 students housed since 2000. We design, build, fund and operate student accommodation and campus facilities exclusively for higher education.

Recruitment and Vetting

Offers are subject to satisfactory vetting, including employment references covering the past three years, additional vetting and barring checks, and a basic DBS check.