IT Service Desk Engineer: 1st & 2nd Line Support

  • Linnaeus Veterinary Limited
  • 23/07/2026
Full time Information Technology Telecommunications

Job Description

Linnaeus Veterinary Limited in Solihull is seeking an IT Service Desk Engineer for a 6-month fixed-term contract. You will report to the IT Service Desk Team Leader and work five days a week in the office, supporting a busy veterinary technology environment.

Responsibilities include logging and resolving incidents via ServiceNow, delivering 1st- and 2nd-line support by phone, remote tools and on site, managing user accounts, and maintaining CMDB accuracy with a strong focus on AD, Office 365 and