Head of Digital

  • Jobtailor
  • City Of Westminster, London
  • 21/07/2026
Full time Information Technology Telecommunications IT Support Testing

Job Description

Responsibilities
  • Take overall accountability for the performance, reliability, and growth of BSQ Group's website portfolio
  • Ensure all websites are optimised for speed, UX, accessibility, and conversion across desktop and mobile
  • Manage the expansion from 4 to 6 websites, including planning, delivery, and ongoing performance management
  • Own design and front-end delivery in collaboration with shared designers and developers
  • Lead the SEO Director and Technical SEO Specialist to deliver measurable organic growth
  • Set the technical SEO roadmap including site architecture, crawlability, indexation, and schema
  • Ensure alignment between technical SEO and the content strategy led by the Head of Marketing
  • Stay ahead of algorithm changes and search landscape shifts, adapting strategy accordingly
  • Own the CRO programme across all websites - hypothesis generation, A/B testing, and implementation
  • Work closely with designers, developers, and the data team to build and prioritise a testing roadmap
  • Drive improvements in on-site conversion metrics and funnel efficiency
  • Own the analytics infrastructure - ensuring accurate, reliable tracking across all digital properties
  • Build dashboards and reporting frameworks that give the business a clear view of performance
  • Partner with the Head of Marketing to create a joined-up view of the full customer acquisition journey
  • Translate complex data into clear commercial insight for senior stakeholders
  • Own and evolve the digital tools and technology stack, ensuring it supports business growth
  • Identify, evaluate, and implement platforms and tooling to improve operational efficiency and performance
  • Maintain governance and documentation of systems, integrations, and data flows
  • Work with the design and development teams
  • Work closely with the product team to ensure clear boundaries and effective handoffs between digital and product
  • Contribute to ecommerce strategy and growth planning at a senior level
Requirements
  • Significant hands-on experience in a digital, ecommerce, or growth-focused environment
  • Proven website ownership experience - understanding of UX, front-end delivery, and website performance at depth
  • Strong SEO knowledge - able to lead and challenge both strategic and technical SEO specialists
  • Experience owning or leading CRO programmes with demonstrable results
  • Highly data-literate: experienced with analytics platforms (GA4, Looker Studio, or similar) and attribution modelling
  • Ecommerce background - understands transactional funnels, on-site conversion, and digital acquisition
  • Experience managing or working alongside designers and front-end developers
  • Ability to manage multiple websites or digital properties concurrently
  • Marketing literacy - understands content, paid media, and affiliate well enough to collaborate effectively with the Head of Marketing
  • Experience with technical integrations, APIs, or web development fundamentals
  • Familiarity with company formation, legal services, fintech, or similar regulated/niche verticals
Core Competencies

Demonstrates expertise in website performance management, technical SEO, and conversion rate optimization, with a strong focus on data analytics and eCommerce strategies. Capable of leading cross-functional teams to drive growth and improve user experience across multiple digital properties.