Maconomy Technical Business Analyst

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WPP is executing a global ERP transformation programme focused on deploying a common finance template built on the Deltek Maconomy platform. This solution is already live across multiple countries spanning Europe, APAC, the Americas, and the Middle East. Together, Maconomy and the broader Global Business Services application suite form the foundation of WPP's global finance technology ecosystem. A key objective of the programme is to ensure that Maconomy remains on the latest supported version, with the current roadmap focused on transitioning the entire application estate from the legacy Workspace client to the modern web client by mid-2027. This transition will require extensive functional testing to ensure a seamless migration of business-critical processes.

• Manage the BAU environment associated with these tools, working with the business users, supplier teams, and 3rd party helpdesks to triage & resolve application issues.
• Keep key stakeholders informed of progress on issues, enhancements, releases.
• Deliver small projects in conjunction with the Finance Application Product Manager, e.g. changes, new functionality, rollout of existing features to new geographies.
• Ensure that all changes (projects, enhancements, fixes) are fully tested, including by business users.
• Test the internally developed changes to the software.
• Work with users and technical teams to triage issues with individual applications to ensure issues are pinpointed and driven to resolution; this includes triaging and fixing issues relating to one application or interfaces between applications, often involving multiple suppliers to investigate and fix.
• Testing support - carrying out SIT (System Integration Testing), documenting UAT testing, and following up with users to drive completion of testing and sign-off.
• Carry out System Admin or configuration activities on business applications, e.g. setting up or amending security groups in accordance with audit and compliance.
• Monitor performance of tools and track issues, escalating proactively as needed.
• Understand and configure tools for local deployment where such configuration is outside vendor scope and outside the skillset of internal users.
• Develop and maintain documentation relating to configuration of the tools to simplify future rollouts and support audit requests.
• Work with internal and external audit; a good understanding of the application and documentation will be necessary.

• Strong communication and confidence to present new functionality.
• A basic understanding of accounting and finance knowledge.
• Strong technical awareness of tool-based / SaaS packages and application integrations.
• Strong understanding of finance back-office processes and how these are supported by applications.
• Strong ability to use tools for documentation, ticketing and training.
• Highly motivated, flexible team player and manager with the ability to deliver in a timely and professional manner.
• Confident working with technical IT teams and business users about IT applications.
• Proven ability to influence cross-functional teams without formal authority.
• Willingness to learn and grow with the role.

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