Overview
We are seeking an experienced Project Manager - Application Operations to lead the end-to-end delivery and operational management of enterprise applications, security frameworks, DevOps platforms, and middleware services. The role is responsible for overseeing implementation, monitoring, operational readiness, and the successful transition of applications from build to run and operate phases. The ideal candidate will bring strong expertise in incident, problem, and change management, while driving operational excellence, governance, risk management, and continuous service improvement.
Responsibilities
- Manage end-to-end delivery of Application Operations initiatives.
- Lead implementation of security frameworks and DevOps platforms.
- Oversee middleware build, deployment, support, and operational activities.
- Define and implement monitoring, alerting, and observability requirements.
- Manage the transition from build to run and operate phases.
- Drive Incident, Problem, and Change Management processes.
- Establish project governance, reporting, and stakeholder communication.
- Track scope, schedule, milestones, risks, dependencies, and deliverables.
- Ensure operational stability, service availability, and SLA compliance.
- Identify and implement automation opportunities and operational improvements.
- Collaborate with business, infrastructure, security, and support teams.
- Lead teams and provide direction for successful project execution.
Qualifications
- Project Management & Governance
- Application Operations & Service Management
- Incident, Problem, and Change Management
- Security Framework & DevOps Platform Implementation
- Middleware Support, Monitoring, and Operational Transition
Technical Requirements
- Cloud Platforms (AWS, Azure, GCP)
- Automation and Orchestration Tools
- AIOps Platforms
- Site Reliability Engineering (SRE)
- Containers and Kubernetes
- Infrastructure as Code (Terraform, Ansible)
- AI/GenAI-enabled Operations
- Digital Transformation Programs
- Continuous Improvement and Lean Practices
- PMP, PRINCE2, Agile, Scrum, or ITIL Certifications