1st / 2nd Line Support Engineer - up to £35,000 - Insurance

  • Involved Solutions
  • 21/07/2026
Full time Information Technology Telecommunications

Job Description

Job title: 1st / 2nd Line Support Engineer

Location: Aldgate

Salary: £30,000 to £35,000 + Bonus + Benefits

Start date: ASAP

Working hours: 8:00am to 4:00pm

A globally renowned insurance firm are looking for an 1st / 2nd Line Support Engineer to provide white glove support to their growing user base. This role offers career progression and the opportunity to advance within the organisation.

We are seeking someone with a can do attitude, excellent communication skills and a passion for IT. The role includes training and annual performance reviews.

Essential skills - 1st / 2nd Line Support Engineer
  • Active Directory
  • MS Teams
  • Mobile Device support
  • Imaging laptops
  • Hardware Support
  • Ticketing system experience
  • Willing to learn
  • Troubleshooting mindset
  • Excellent customer service skills
Desirable skills - 1st / 2nd Line Support Engineer
  • Azure
  • Intune
  • ServiceNow
  • Certifications
  • Professional services experience

If you are keen to progress and work your way up the ladder within an organisation, please apply with a copy of your most up to date CV.