Eaton Wimborne Discover Eaton Wimborne - Where Advanced Technology Fuels Global Defence Innovation At our Wimborne site, formerly Cobham Mission Systems and now proudly part of the Eaton portfolio, we're redefining what's possible in aerospace and defence. With a 1,000-strong team and a legacy of engineering precision, we design and manufacture world class air to air refuelling systems and actuation solutions (weapons carriage) that support some of the most critical missions on the planet. This is no ordinary facility. It's a high tech centre of excellence harnessing AI, machine learning, integrated testing, and next generation systems to create equipment trusted by governments and defence forces worldwide. From concept to deployment, everything we do is driven by cutting edge technology and an unwavering commitment to safety, performance, and progress. But it's not just about the tech-it's about people. We believe in developing careers, not just job titles. From early talent to experienced specialists, we foster an environment where curiosity is fuelled, achievements are recognised, and growth is built into the journey. Please note: As a defence site, we operate under ITAR regulations and all applicants must be eligible for UK Security Clearance. Role Overview The Business Development Manager plays a pivotal role in driving sustainable revenue growth by leading front end pursuits and strategic campaigns across the Aerial Refuelling (AAR) portfolio. This includes identifying and developing opportunities for new technologies with existing customers, as well as expanding Eaton's footprint with new customers and markets. Working cross functionally, the BD Manager shapes value propositions, develops robust customer solutions, and manages pursuits through to contract award in alignment with the Life Cycle Management Process. This role is central to strengthening Eaton's market position and building long term customer relationships. What you'll do Strategic Growth & Opportunity Development Identify, qualify, and develop new business opportunities using Eaton ProLaunch best practices. Lead front end business development activities for both existing and emerging markets. Develop compelling value propositions and solutions that address customer needs and operational challenges. Maximise revenue generation and ensure order intake aligns with annual business targets. Customer Engagement & Capture Leadership Act as the primary interface for assigned customers, markets, or geographies. Serve as Capture Team Manager or contribute as a key member of capture teams. Build and maintain long term relationships with key decision makers across OEMs and end users. Represent the business in proposal development, bid submission, and contract negotiations. Internal Collaboration & Strategy Contribution Work closely with engineering, programme management, and product teams to shape customer focused solutions. Provide market insights to support internal strategy development, including product roadmaps, technology planning, and competitive analysis. Champion the "voice of the customer" across the organisation, promoting behaviours that enhance customer value and satisfaction. Qualifications Minimum 5+ years experience in Aerospace. (Ideally within a military or defence environment) Skills Strong understanding of Aerial Refuelling systems and end user operational requirements. Excellent communication skills, with the ability to articulate complex technical and commercial concepts clearly. Proficient IT skills, with the ability to leverage digital tools to enhance customer engagement and business development activities. Proven ability to build relationships, influence stakeholders, and drive cross functional collaboration. What We Offer Competitive compensation and benefits package Challenging projects in dynamic collaborative team We make your aspirations matter - Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies. The successful applicant will be in contact with US ITAR controlled technology, goods and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process. We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
27/07/2026
Full time
Eaton Wimborne Discover Eaton Wimborne - Where Advanced Technology Fuels Global Defence Innovation At our Wimborne site, formerly Cobham Mission Systems and now proudly part of the Eaton portfolio, we're redefining what's possible in aerospace and defence. With a 1,000-strong team and a legacy of engineering precision, we design and manufacture world class air to air refuelling systems and actuation solutions (weapons carriage) that support some of the most critical missions on the planet. This is no ordinary facility. It's a high tech centre of excellence harnessing AI, machine learning, integrated testing, and next generation systems to create equipment trusted by governments and defence forces worldwide. From concept to deployment, everything we do is driven by cutting edge technology and an unwavering commitment to safety, performance, and progress. But it's not just about the tech-it's about people. We believe in developing careers, not just job titles. From early talent to experienced specialists, we foster an environment where curiosity is fuelled, achievements are recognised, and growth is built into the journey. Please note: As a defence site, we operate under ITAR regulations and all applicants must be eligible for UK Security Clearance. Role Overview The Business Development Manager plays a pivotal role in driving sustainable revenue growth by leading front end pursuits and strategic campaigns across the Aerial Refuelling (AAR) portfolio. This includes identifying and developing opportunities for new technologies with existing customers, as well as expanding Eaton's footprint with new customers and markets. Working cross functionally, the BD Manager shapes value propositions, develops robust customer solutions, and manages pursuits through to contract award in alignment with the Life Cycle Management Process. This role is central to strengthening Eaton's market position and building long term customer relationships. What you'll do Strategic Growth & Opportunity Development Identify, qualify, and develop new business opportunities using Eaton ProLaunch best practices. Lead front end business development activities for both existing and emerging markets. Develop compelling value propositions and solutions that address customer needs and operational challenges. Maximise revenue generation and ensure order intake aligns with annual business targets. Customer Engagement & Capture Leadership Act as the primary interface for assigned customers, markets, or geographies. Serve as Capture Team Manager or contribute as a key member of capture teams. Build and maintain long term relationships with key decision makers across OEMs and end users. Represent the business in proposal development, bid submission, and contract negotiations. Internal Collaboration & Strategy Contribution Work closely with engineering, programme management, and product teams to shape customer focused solutions. Provide market insights to support internal strategy development, including product roadmaps, technology planning, and competitive analysis. Champion the "voice of the customer" across the organisation, promoting behaviours that enhance customer value and satisfaction. Qualifications Minimum 5+ years experience in Aerospace. (Ideally within a military or defence environment) Skills Strong understanding of Aerial Refuelling systems and end user operational requirements. Excellent communication skills, with the ability to articulate complex technical and commercial concepts clearly. Proficient IT skills, with the ability to leverage digital tools to enhance customer engagement and business development activities. Proven ability to build relationships, influence stakeholders, and drive cross functional collaboration. What We Offer Competitive compensation and benefits package Challenging projects in dynamic collaborative team We make your aspirations matter - Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies. The successful applicant will be in contact with US ITAR controlled technology, goods and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process. We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Work Pattern Monday 14:30-2-:30 Wednesday 14:30-20:30 Saturday 13:30-19:30 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all Travel Money and other service channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Demonstrate a genuine interest in your customers and build good relationships Serve our customers efficiently and brilliantly well Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence Own your own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services help our customers Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and the part you play Complete all Travel Money tasks with pace, accuracy and in line with procedures Follow safe, legal and financial crime working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things and suggests improvements Effective at communicating; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges, recovering quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store profitability Work to get things done right first time within timescales Comprehensive knowledge of Travel Money channels Good level of product knowledge and other services Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities to delight Adapting to change Flexible and able to learn quickly Key Relationships and Stakeholders Customers Colleagues Store Leadership M&S Bank Travel Money support team BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
27/07/2026
Full time
Work Pattern Monday 14:30-2-:30 Wednesday 14:30-20:30 Saturday 13:30-19:30 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all Travel Money and other service channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Demonstrate a genuine interest in your customers and build good relationships Serve our customers efficiently and brilliantly well Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence Own your own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services help our customers Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and the part you play Complete all Travel Money tasks with pace, accuracy and in line with procedures Follow safe, legal and financial crime working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things and suggests improvements Effective at communicating; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges, recovering quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store profitability Work to get things done right first time within timescales Comprehensive knowledge of Travel Money channels Good level of product knowledge and other services Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities to delight Adapting to change Flexible and able to learn quickly Key Relationships and Stakeholders Customers Colleagues Store Leadership M&S Bank Travel Money support team BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Web MerchandiserApplylocations: Uxbridge, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101683 Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! Job Summary: The Web Merchandiser will play a vital role in the execution of the online merchandising strategy, ensuring the optimal presentation of products and categories on our e-commerce platform, Salesforce Commerce Cloud. This role will focus on delivering an engaging and seamless customer experience, driving conversion rates, and supporting the achievement of sales goals through excellent product content, category management, and promotional execution. A basic understanding of HTML, CSS and SEO is required to manage minor adjustments, troubleshoot content display issues, and optimize content for search engines. Working with: Collaborate with the E-commerce Manager to execute merchandising strategies. Work alongside the marketing team to ensure alignment on brand guidelines and content quality. Partner with the development team for platform enhancements and technical troubleshooting. Liaise with our subsidiaries for content updates, translations, and promotional assets. Cooperate with analytics team to track performance and help make data-driven decisions. Essential Duties, Responsibilities, and Key Results Area: Manage the online product catalog, ensuring accurate and complete product descriptions, images, and metadata. Optimize category pages for search, usability, and conversion, leveraging Salesforce Commerce Cloud tools. Create and schedule promotional banners, landing pages, and other content updates. Monitor product performance and adjust positioning, categorization, or promotion strategies accordingly. Use analytics tools to identify trends, measure success, and provide actionable insights to improve site performance. Ensure website content is up to date, including seasonal updates and product launches. Implement basic HTML and CSS edits to improve content presentation and resolve minor layout issues. Optimize on-site content for SEO, ensuring proper use of keywords, tags, and meta descriptions. Perform quality assurance checks on site updates to ensure functionality and consistency across devices. Stay informed of industry trends and competitor activities to suggest improvements and innovations. Technical Skills and Experience Experience (1+ years) in an e-commerce or digital merchandising role. Familiarity with Salesforce Commerce Cloud, including Business Manager tools for product and content management. Basic understanding of HTML, CSS, and SEO principles to improve content presentation and search visibility. Basic proficiency with analytics tools (e.g., Google Analytics) to track and report on site performance. Knowledge of e-commerce best practices, including SEO, cross-selling strategies, and user experience principles. Strong attention to detail and organizational skills to manage multiple tasks and deadlines. Excellent written and verbal communication skills, with a focus on collaboration. Personal Skills Ability to work collaboratively and in a manner consistent with TSI (Tempur Sealy International) principles and values. Ability to deal with a fast changing environment and change of plans and deadlines. Culturally aware with strong interpersonal skills. Articulate and clear communicator; Excellent written and verbal communication skills, and great attention to detail. Strong organisational and multi-tasking skills. Broad, pro-active problem-solving skills. Ability to make decisions, act independently to ensure the business objectives are met. Self-motivated, who drives for results with commitment to details and quality. Works well under pressure and delivers on commitments with little direction. Work Environment/Physical Requirements: Office based in Uxbridge, London, with great access to public transport or provided parking. Hybrid working available with 3 days working in the office and flexible to attend meetings during other days.Comfortable with occasional travel as needed for team meetings or events.Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
27/07/2026
Full time
Web MerchandiserApplylocations: Uxbridge, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101683 Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! Job Summary: The Web Merchandiser will play a vital role in the execution of the online merchandising strategy, ensuring the optimal presentation of products and categories on our e-commerce platform, Salesforce Commerce Cloud. This role will focus on delivering an engaging and seamless customer experience, driving conversion rates, and supporting the achievement of sales goals through excellent product content, category management, and promotional execution. A basic understanding of HTML, CSS and SEO is required to manage minor adjustments, troubleshoot content display issues, and optimize content for search engines. Working with: Collaborate with the E-commerce Manager to execute merchandising strategies. Work alongside the marketing team to ensure alignment on brand guidelines and content quality. Partner with the development team for platform enhancements and technical troubleshooting. Liaise with our subsidiaries for content updates, translations, and promotional assets. Cooperate with analytics team to track performance and help make data-driven decisions. Essential Duties, Responsibilities, and Key Results Area: Manage the online product catalog, ensuring accurate and complete product descriptions, images, and metadata. Optimize category pages for search, usability, and conversion, leveraging Salesforce Commerce Cloud tools. Create and schedule promotional banners, landing pages, and other content updates. Monitor product performance and adjust positioning, categorization, or promotion strategies accordingly. Use analytics tools to identify trends, measure success, and provide actionable insights to improve site performance. Ensure website content is up to date, including seasonal updates and product launches. Implement basic HTML and CSS edits to improve content presentation and resolve minor layout issues. Optimize on-site content for SEO, ensuring proper use of keywords, tags, and meta descriptions. Perform quality assurance checks on site updates to ensure functionality and consistency across devices. Stay informed of industry trends and competitor activities to suggest improvements and innovations. Technical Skills and Experience Experience (1+ years) in an e-commerce or digital merchandising role. Familiarity with Salesforce Commerce Cloud, including Business Manager tools for product and content management. Basic understanding of HTML, CSS, and SEO principles to improve content presentation and search visibility. Basic proficiency with analytics tools (e.g., Google Analytics) to track and report on site performance. Knowledge of e-commerce best practices, including SEO, cross-selling strategies, and user experience principles. Strong attention to detail and organizational skills to manage multiple tasks and deadlines. Excellent written and verbal communication skills, with a focus on collaboration. Personal Skills Ability to work collaboratively and in a manner consistent with TSI (Tempur Sealy International) principles and values. Ability to deal with a fast changing environment and change of plans and deadlines. Culturally aware with strong interpersonal skills. Articulate and clear communicator; Excellent written and verbal communication skills, and great attention to detail. Strong organisational and multi-tasking skills. Broad, pro-active problem-solving skills. Ability to make decisions, act independently to ensure the business objectives are met. Self-motivated, who drives for results with commitment to details and quality. Works well under pressure and delivers on commitments with little direction. Work Environment/Physical Requirements: Office based in Uxbridge, London, with great access to public transport or provided parking. Hybrid working available with 3 days working in the office and flexible to attend meetings during other days.Comfortable with occasional travel as needed for team meetings or events.Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: We are seeking an experienced and passionate E-Commerce Manager to join our Aman Essentials Team, located in our London Corporate Office. Reporting to the Retail Marketing Director, the E-Commerce Manager will be responsible for driving performance, enhancing the online customer experience, and supporting the continuous improvement of services to achieve key business objectives Responsibilities Develop, implement, and continuously refine the e-commerce and digital strategy to drive revenue growth, brand positioning, and customer loyalty. Act as the digital experience leader, ensuring brand alignment and high standards across all digital channels, working with cross-functional partners in marketing, operations, and product development. Propose and lead enhancements in web UX/UI, driving a seamless and luxurious customer journey that aligns with Aman's brand values. Oversee the day-to-day management of including merchandising, product lifecycle management, customer journey optimization, and performance monitoring. Partner with IT and third-party vendors to integrate CRM, logistics, payment, and affiliate solutions, ensuring scalability and operational efficiency. Work closely with the Director of Retail Marketing to monitor KPIs, analyze sales and traffic data, and adjust strategy as needed to meet revenue and growth targets. Lead UX enhancements and implement a customer-first approach to optimize the shopping experience, from discovery through checkout and after-sales service. Ideate, implement and execute CRM initiatives, focusing on customer segmentation, retention strategies, and personalized marketing to increase customer lifetime value. Collaborate with the brand, content, and digital marketing teams to deliver cohesive multi-channel campaigns and cross-functional projects, including in-resort product activations. Act as a brand champion for new product lines and digital initiatives, ensuring consistent communication and visibility across all touchpoints. Lead data analysis and reporting for all e-commerce activities, including revenue metrics, customer insights, digital trends, and campaign performance. Requirements Proven E-Commerce experience in cosmetics and/or fashion, with strong understanding of luxury industry standards Proficiency in key tools including Photoshop, MS Office (Excel, PowerPoint), Google Analytics, CMS platforms (WordPress, Drupal, Magento, BigCommerce), and order/sales systems (AS400, EssBase, Cognos) Strong expertise in merchandising, catalogue management, promotions, pricing, affiliates, traffic acquisition, and customer lifecycle management Experience managing end-to-end operations including supply chain, order management, fulfilment, delivery, and multi-market environments (languages/currencies) Solid knowledge of digital marketing and performance channels (SEM, SEO, CRM, social media), with understanding of HTML/CSS, UX principles, and A/B testing Strong content and creative skills, including messaging, copywriting, and collaboration with internal teams and external partners Highly data-driven and results-oriented, with strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey. Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.
27/07/2026
Full time
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: We are seeking an experienced and passionate E-Commerce Manager to join our Aman Essentials Team, located in our London Corporate Office. Reporting to the Retail Marketing Director, the E-Commerce Manager will be responsible for driving performance, enhancing the online customer experience, and supporting the continuous improvement of services to achieve key business objectives Responsibilities Develop, implement, and continuously refine the e-commerce and digital strategy to drive revenue growth, brand positioning, and customer loyalty. Act as the digital experience leader, ensuring brand alignment and high standards across all digital channels, working with cross-functional partners in marketing, operations, and product development. Propose and lead enhancements in web UX/UI, driving a seamless and luxurious customer journey that aligns with Aman's brand values. Oversee the day-to-day management of including merchandising, product lifecycle management, customer journey optimization, and performance monitoring. Partner with IT and third-party vendors to integrate CRM, logistics, payment, and affiliate solutions, ensuring scalability and operational efficiency. Work closely with the Director of Retail Marketing to monitor KPIs, analyze sales and traffic data, and adjust strategy as needed to meet revenue and growth targets. Lead UX enhancements and implement a customer-first approach to optimize the shopping experience, from discovery through checkout and after-sales service. Ideate, implement and execute CRM initiatives, focusing on customer segmentation, retention strategies, and personalized marketing to increase customer lifetime value. Collaborate with the brand, content, and digital marketing teams to deliver cohesive multi-channel campaigns and cross-functional projects, including in-resort product activations. Act as a brand champion for new product lines and digital initiatives, ensuring consistent communication and visibility across all touchpoints. Lead data analysis and reporting for all e-commerce activities, including revenue metrics, customer insights, digital trends, and campaign performance. Requirements Proven E-Commerce experience in cosmetics and/or fashion, with strong understanding of luxury industry standards Proficiency in key tools including Photoshop, MS Office (Excel, PowerPoint), Google Analytics, CMS platforms (WordPress, Drupal, Magento, BigCommerce), and order/sales systems (AS400, EssBase, Cognos) Strong expertise in merchandising, catalogue management, promotions, pricing, affiliates, traffic acquisition, and customer lifecycle management Experience managing end-to-end operations including supply chain, order management, fulfilment, delivery, and multi-market environments (languages/currencies) Solid knowledge of digital marketing and performance channels (SEM, SEO, CRM, social media), with understanding of HTML/CSS, UX principles, and A/B testing Strong content and creative skills, including messaging, copywriting, and collaboration with internal teams and external partners Highly data-driven and results-oriented, with strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey. Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.
Volkswagen Group UK
Milton Keynes, Buckinghamshire
About The Role Audi are recruiting for a Conversion Rate Optimisation (CRO) Manager on a full time, permanent basis. Reporting into the Digital Transformation Manager or Digital Manager, this role will be based at Blakelands, Milton Keynes. This is an exciting opportunity to play a key role in optimising the brand website and digital tools, improving the customer journey and helping to drive website performance and value generation. You will manage a programme of activity focused on conversion rate optimisation, using digital analytics, customer insight and testing tools to turn data into meaningful recommendations and website improvements. What you will be doing: Own conversion rate metrics across the platform, monitoring performance and ensuring KPIs are achieved, including form conversion rates and lead generation. Carry out in-depth analysis of products, promotions, landing pages and user journeys to identify optimisation opportunities and provide actionable insight. Analyse site usage data, customer research, usability studies and digital trends to recommend improvements to customer experience and website performance. Work closely with the Digital Managers, wider marketing team and business stakeholders to review performance and drive actions that improve digital KPIs. Track and interpret user behaviour using tools and data sets from Adobe Analytics and Content Square to identify opportunities to drive website optimisation. Own the testing process, from scoping requirements and technical specifications through to tagging, A/B test execution, performance analysis and recommendations. Lead a team of experts at our Digital agency to plan and prioritise the testing and insights backlog. Communicate Digital performance, test plan and insights to business stakeholders. Work in close partnership with AUDI AG and other key markets, proactively sharing best practice and provide coaching on CRO. Work within relevant legal, audit and brand processes, helping to capture and embed revised ways of working where new sales channels or transformation projects are introduced. Skills & experience you can bring to the role: Experience in optimisation, digital analytics or data and insights, ideally with experience using digital insight and web analytics to define digital strategy. Expert use of analytics platforms such as Google Analytics or Adobe Analytics. Experience of wider insight and testing tools such as Content Square or Adobe Target is preferred. Strong analytical skills, with the ability to interpret research, business data and website performance to identify practical opportunities for improvement. Excellent attention to detail, even when working with high volumes of content, data, updates and change. Confidence working with agencies and internal stakeholders, building strong and effective relationships across multiple teams. Strong creative judgement and a commercially aware, results orientated approach. Highly organised, with the flexibility to manage and prioritise several projects at the same time. Excellent verbal and written communication skills, with the ability to gain commitment and approval from stakeholders at all levels. An interest in the latest technology developments and how they can support a continuously improving customer experience. What can we offer you? competitive salary car schemes (including cars for family members) discretionary bonus enhanced pension contributions private healthcare 27 days holiday plus bank holidays 4 x life insurance & health & wellbeing support flexible benefits to suit you and your lifestyle Audi Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you're looking for a fast-paced environment with a culture of innovation and a can-do attitude, you're looking in the right place. About Us Volkswagen Group We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.
27/07/2026
Full time
About The Role Audi are recruiting for a Conversion Rate Optimisation (CRO) Manager on a full time, permanent basis. Reporting into the Digital Transformation Manager or Digital Manager, this role will be based at Blakelands, Milton Keynes. This is an exciting opportunity to play a key role in optimising the brand website and digital tools, improving the customer journey and helping to drive website performance and value generation. You will manage a programme of activity focused on conversion rate optimisation, using digital analytics, customer insight and testing tools to turn data into meaningful recommendations and website improvements. What you will be doing: Own conversion rate metrics across the platform, monitoring performance and ensuring KPIs are achieved, including form conversion rates and lead generation. Carry out in-depth analysis of products, promotions, landing pages and user journeys to identify optimisation opportunities and provide actionable insight. Analyse site usage data, customer research, usability studies and digital trends to recommend improvements to customer experience and website performance. Work closely with the Digital Managers, wider marketing team and business stakeholders to review performance and drive actions that improve digital KPIs. Track and interpret user behaviour using tools and data sets from Adobe Analytics and Content Square to identify opportunities to drive website optimisation. Own the testing process, from scoping requirements and technical specifications through to tagging, A/B test execution, performance analysis and recommendations. Lead a team of experts at our Digital agency to plan and prioritise the testing and insights backlog. Communicate Digital performance, test plan and insights to business stakeholders. Work in close partnership with AUDI AG and other key markets, proactively sharing best practice and provide coaching on CRO. Work within relevant legal, audit and brand processes, helping to capture and embed revised ways of working where new sales channels or transformation projects are introduced. Skills & experience you can bring to the role: Experience in optimisation, digital analytics or data and insights, ideally with experience using digital insight and web analytics to define digital strategy. Expert use of analytics platforms such as Google Analytics or Adobe Analytics. Experience of wider insight and testing tools such as Content Square or Adobe Target is preferred. Strong analytical skills, with the ability to interpret research, business data and website performance to identify practical opportunities for improvement. Excellent attention to detail, even when working with high volumes of content, data, updates and change. Confidence working with agencies and internal stakeholders, building strong and effective relationships across multiple teams. Strong creative judgement and a commercially aware, results orientated approach. Highly organised, with the flexibility to manage and prioritise several projects at the same time. Excellent verbal and written communication skills, with the ability to gain commitment and approval from stakeholders at all levels. An interest in the latest technology developments and how they can support a continuously improving customer experience. What can we offer you? competitive salary car schemes (including cars for family members) discretionary bonus enhanced pension contributions private healthcare 27 days holiday plus bank holidays 4 x life insurance & health & wellbeing support flexible benefits to suit you and your lifestyle Audi Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you're looking for a fast-paced environment with a culture of innovation and a can-do attitude, you're looking in the right place. About Us Volkswagen Group We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
26/07/2026
Full time
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
Argento is seeking a talented Digital Designer to join our busy Head Office team. In this role, you will be responsible for creating highly engaging and innovative designs across a wide range of digital channels, including website, email, social media, PPC, and more. Working closely with the Ecommerce and Marketing teams, you will ensure the Argento brand is consistently represented online, with fresh, seasonal, and conversion-focused creative. You will also collaborate with our Print Designer to align digital and print campaigns, occasionally supporting print projects to deliver a seamless brand experience across all touchpoints. This is a fantastic opportunity for a creative designer with strong digital expertise to make a real impact within a dynamic retail environment. Location - Argento Head Office, 10 Leila Street, Belfast BT4 Responsible to - Ecommerce Manager Contract Type - Fixed Term Contract - Maternity Cover (9-12 months) - 24 hours per week, office based, Monday Tuesday and Wednesday, or Monday, Tuesday and Thursday, 8am to 4:30pm. Salary - Actual salary £17,996.16 per annum, based on 24 hours per week (full-time equivalent salary £30,000). About the role: Generate innovative design concepts that align with brand identity and campaign objectives. Create high-quality digital assets for websites, email campaigns, social media, paid advertising, and other digital platforms, designing and building email campaigns optimised for different devices and audiences. Ensure all creative work is consistent with brand guidelines, visual identity, and tone of voice. Work closely with the e-commerce team, wider marketing team, and other stakeholders to deliver engaging designs that support business goals, keep the website design fresh and align with seasonal campaigns, promotional activity, and product launches. Collaborate with the print designer to ensure digital and print campaigns are visually aligned and provide support on print projects when required. Partner with the in-house photographer to create, edit, and use photography effectively across campaigns and the website. Apply design principles that enhance usability and customer engagement across digital platforms. Produce wireframes, prototypes, and mock-ups to communicate design direction effectively. Maintain and organise digital design libraries, templates, and brand assets. Adapt designs based on analytics, A/B test results, and customer feedback. Stay up to date with design trends, emerging tools, and digital best practices to continuously improve creative output. Manage multiple design projects simultaneously, ensuring deadlines and quality standards are met About you: Degree or equivalent experience in Graphic Design, Digital Design, or a related field. Strong proficiency in Adobe Creative Suite (Photoshop) and other design/prototyping tools. Experience in designing and building responsive email campaigns, with knowledge of email platforms (desirable). Good understanding of responsive web design and designing for multi-device user experiences. Familiarity with user-centered design principles and a strong focus on usability and engagement. Strong layout, typography, and visual design skills with excellent attention to detail. Ability to collaborate effectively with cross-functional teams including marketing, e-commerce, print design, and photography. Excellent communication skills, with the ability to present and explain design concepts to both creative and non-creative stakeholders. Strong time management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Adaptable and open to feedback, with a willingness to iterate quickly and refine designs. Passion for digital design, with an interest in emerging trends, tools, and best practices. Desirable Criteria Basic knowledge of HTML and CSS for email and web design. Proficiency in Figma for prototyping, collaboration, and design systems. Experience using AI design tools to enhance creativity and workflow efficiency. Experience working within digital marketing campaigns, understanding how design impacts engagement and conversion. Familiarity with content management systems (CMS) for updating and maintaining digital content. Motion/animation skills for creating richer digital experiences. Job benefits and perks: 29 days holiday, pro-rata (including bank holidays) Generous staff discount NEST pension scheme If you fit all the above criteria and are looking for an exciting new opportunity, we would love to hear from you. To Apply Please submit a copy of your CV and Cover Letter detailing how you meet the criteria to Closing Date: Tuesday, 28th July 2026 at 1200PM Applications submitted following the closing date will not be considered.
26/07/2026
Full time
Argento is seeking a talented Digital Designer to join our busy Head Office team. In this role, you will be responsible for creating highly engaging and innovative designs across a wide range of digital channels, including website, email, social media, PPC, and more. Working closely with the Ecommerce and Marketing teams, you will ensure the Argento brand is consistently represented online, with fresh, seasonal, and conversion-focused creative. You will also collaborate with our Print Designer to align digital and print campaigns, occasionally supporting print projects to deliver a seamless brand experience across all touchpoints. This is a fantastic opportunity for a creative designer with strong digital expertise to make a real impact within a dynamic retail environment. Location - Argento Head Office, 10 Leila Street, Belfast BT4 Responsible to - Ecommerce Manager Contract Type - Fixed Term Contract - Maternity Cover (9-12 months) - 24 hours per week, office based, Monday Tuesday and Wednesday, or Monday, Tuesday and Thursday, 8am to 4:30pm. Salary - Actual salary £17,996.16 per annum, based on 24 hours per week (full-time equivalent salary £30,000). About the role: Generate innovative design concepts that align with brand identity and campaign objectives. Create high-quality digital assets for websites, email campaigns, social media, paid advertising, and other digital platforms, designing and building email campaigns optimised for different devices and audiences. Ensure all creative work is consistent with brand guidelines, visual identity, and tone of voice. Work closely with the e-commerce team, wider marketing team, and other stakeholders to deliver engaging designs that support business goals, keep the website design fresh and align with seasonal campaigns, promotional activity, and product launches. Collaborate with the print designer to ensure digital and print campaigns are visually aligned and provide support on print projects when required. Partner with the in-house photographer to create, edit, and use photography effectively across campaigns and the website. Apply design principles that enhance usability and customer engagement across digital platforms. Produce wireframes, prototypes, and mock-ups to communicate design direction effectively. Maintain and organise digital design libraries, templates, and brand assets. Adapt designs based on analytics, A/B test results, and customer feedback. Stay up to date with design trends, emerging tools, and digital best practices to continuously improve creative output. Manage multiple design projects simultaneously, ensuring deadlines and quality standards are met About you: Degree or equivalent experience in Graphic Design, Digital Design, or a related field. Strong proficiency in Adobe Creative Suite (Photoshop) and other design/prototyping tools. Experience in designing and building responsive email campaigns, with knowledge of email platforms (desirable). Good understanding of responsive web design and designing for multi-device user experiences. Familiarity with user-centered design principles and a strong focus on usability and engagement. Strong layout, typography, and visual design skills with excellent attention to detail. Ability to collaborate effectively with cross-functional teams including marketing, e-commerce, print design, and photography. Excellent communication skills, with the ability to present and explain design concepts to both creative and non-creative stakeholders. Strong time management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Adaptable and open to feedback, with a willingness to iterate quickly and refine designs. Passion for digital design, with an interest in emerging trends, tools, and best practices. Desirable Criteria Basic knowledge of HTML and CSS for email and web design. Proficiency in Figma for prototyping, collaboration, and design systems. Experience using AI design tools to enhance creativity and workflow efficiency. Experience working within digital marketing campaigns, understanding how design impacts engagement and conversion. Familiarity with content management systems (CMS) for updating and maintaining digital content. Motion/animation skills for creating richer digital experiences. Job benefits and perks: 29 days holiday, pro-rata (including bank holidays) Generous staff discount NEST pension scheme If you fit all the above criteria and are looking for an exciting new opportunity, we would love to hear from you. To Apply Please submit a copy of your CV and Cover Letter detailing how you meet the criteria to Closing Date: Tuesday, 28th July 2026 at 1200PM Applications submitted following the closing date will not be considered.
About Abbott At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That's why we're focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology. Abbott Diabetes Care (ADC)are looking for an Associate Territory Manager; Field Based North to join the team in an entry level sales position. This is an excellent opportunity for a recent graduate who is keen to work in Sales, working with the highly innovative Freestyle Libre products. Training provided For this role you will need to be located: Sheffield, Bradford, Leeds, York What you'll do You will be accountable for the promotion of ADC products (Freestyle Libre, Digital Ecosystem and BGM) plus services to CCG/Health Board/Trusts, focusing on diabetes centre The associate territory manager will be responsible for planning and delivering and Identifying opportunities within local target accounts to develop ADC business Identifying key stakeholders within target accounts and developing comprehensive stakeholder and influencer maps within each account plan. Achieve a high level of customer satisfaction by ensuring the successful implementation of ADC solutions and services. Optimise the use of resource and "sampling / patient support" in target accounts. Upgrading patients onto the FreeStyle Libre Flash Glucose Monitoring system and Libreview and ensuring the collation of all patient information ensuring effective retention of patients. Training & educating physicians, nurses, and patients in the use of FreeStyle Libre and linked products and embedding Libre, AGP and Libreview as the new standard of care for routine clinical practice. To engage all strategic customers and key influencers identified within the stakeholder map, and working in conjunction with Regional Manager and Market Access Specialist, ensure the effective positioning of ADC products and services, to deliver sustainable market share growth Working effectively to manage own responsibilities as a member of the account team, jointly working on target accounts to optimise the implementation and pull through of formularies to ensure strong and sustained sales growth across the portfolio Attending and participating in regional meetings, conferences, and account planning meetings, and executing and translating national strategy into effective local account management. Interpreting sales data to maximize effectiveness (e.g. sales vs. competitor sales, Mkt share etc.) and to ensure that account potential is fully realised. Carrying out administrative work accurately and on time, including call reporting, regular business planning and market intelligence feedback Experience and Qualifications Further or Higher Education Qualification Commercial, Sales exposure, presentation skills a plus but not essential Strong Excel and Microsoft Office skills. Ability to work independently Strong organisational skills, with the ability to manage multiple tasks in a fast-paced environment. Demonstrates a strong sense of ownership and accountability, taking responsibility for seeing tasks through to completion. Customer-focused, recognising the impact that high-quality contract administration has on both internal and external stakeholders. Collaborative and approachable Open to learning, sharing knowledge and finding innovative solutions for customers and colleagues. Strong written and verbal communication skills Full UK Driving Licence Fully Mobile Based M62 Corridor Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on
26/07/2026
Full time
About Abbott At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That's why we're focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology. Abbott Diabetes Care (ADC)are looking for an Associate Territory Manager; Field Based North to join the team in an entry level sales position. This is an excellent opportunity for a recent graduate who is keen to work in Sales, working with the highly innovative Freestyle Libre products. Training provided For this role you will need to be located: Sheffield, Bradford, Leeds, York What you'll do You will be accountable for the promotion of ADC products (Freestyle Libre, Digital Ecosystem and BGM) plus services to CCG/Health Board/Trusts, focusing on diabetes centre The associate territory manager will be responsible for planning and delivering and Identifying opportunities within local target accounts to develop ADC business Identifying key stakeholders within target accounts and developing comprehensive stakeholder and influencer maps within each account plan. Achieve a high level of customer satisfaction by ensuring the successful implementation of ADC solutions and services. Optimise the use of resource and "sampling / patient support" in target accounts. Upgrading patients onto the FreeStyle Libre Flash Glucose Monitoring system and Libreview and ensuring the collation of all patient information ensuring effective retention of patients. Training & educating physicians, nurses, and patients in the use of FreeStyle Libre and linked products and embedding Libre, AGP and Libreview as the new standard of care for routine clinical practice. To engage all strategic customers and key influencers identified within the stakeholder map, and working in conjunction with Regional Manager and Market Access Specialist, ensure the effective positioning of ADC products and services, to deliver sustainable market share growth Working effectively to manage own responsibilities as a member of the account team, jointly working on target accounts to optimise the implementation and pull through of formularies to ensure strong and sustained sales growth across the portfolio Attending and participating in regional meetings, conferences, and account planning meetings, and executing and translating national strategy into effective local account management. Interpreting sales data to maximize effectiveness (e.g. sales vs. competitor sales, Mkt share etc.) and to ensure that account potential is fully realised. Carrying out administrative work accurately and on time, including call reporting, regular business planning and market intelligence feedback Experience and Qualifications Further or Higher Education Qualification Commercial, Sales exposure, presentation skills a plus but not essential Strong Excel and Microsoft Office skills. Ability to work independently Strong organisational skills, with the ability to manage multiple tasks in a fast-paced environment. Demonstrates a strong sense of ownership and accountability, taking responsibility for seeing tasks through to completion. Customer-focused, recognising the impact that high-quality contract administration has on both internal and external stakeholders. Collaborative and approachable Open to learning, sharing knowledge and finding innovative solutions for customers and colleagues. Strong written and verbal communication skills Full UK Driving Licence Fully Mobile Based M62 Corridor Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on
Home Sectors Solutions Tensator Technology Resources About Contact Us Shop English ( English ) Ecommerce Executive Home > Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier , Lawrence Metal and QueueWay . We are seeking an ambitious and commercially focused E-commerce Executive to support the continued growth of our ecommerce channels. This is an exciting opportunity to take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible for the day-to-day management, optimisation and growth of Tensator's ecommerce websites and online brands. Working closely with web developers, SEO and PPC agencies, and internal stakeholders, you will drive qualified website traffic, improve conversion rates, increase average order value, and support the delivery of online revenue growth. Using analytics, competitor insight, customer behaviour data and continuous testing, you will identify opportunities to improve ecommerce performance and customer experience across all digital channels. This role is ideal for someone who enjoys combining ecommerce management, digital marketing, commercial analysis and project coordination within a growing international business. Key Responsibilities E-commerce Management Manage the day-to-day operation of company WooCommerce websites. Maintain product information, pricing, content, imagery, promotions and merchandising activity. Ensure websites remain accurate, up to date and aligned with business objectives. Manage and optimise the online presence and ecommerce performance of Tensator's key brands, including Tensabarrier , Lawrence Metal and QueueWay . Support the launch of new products, promotions and ecommerce initiatives. Monitor website performance and customer experience, ensuring issues are identified and resolved promptly. Traffic Growth & Digital Performance Work with SEO, PPC and digital marketing agency partners to increase qualified traffic to ecommerce websites. Identify opportunities to grow organic, paid, referral and direct website traffic. Support the planning and execution of digital marketing campaigns that drive online sales. Monitor search visibility, paid advertising performance and website acquisition channels. Help deliver online revenue growth through effective traffic acquisition and optimisation strategies. Website Optimisation & Conversion Rate Improvement Identify opportunities to improve website usability, customer journeys and conversion rates. Plan, coordinate and analyse A/B testing programmes across landing pages, product pages, navigation, promotions and checkout journeys. Use website analytics and customer behaviour data to make data-driven recommendations. Work with developers and agency partners to implement optimisation initiatives. Improve WooCommerce functionality, performance, checkout experience and overall customer journey. Drive a culture of continuous testing, learning and improvement across ecommerce channels. Revenue Growth & Merchandising Support delivery of ecommerce revenue and growth objectives. Monitor and improve key ecommerce KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS) and customer acquisition cost (CAC). Identify and implement opportunities to increase Average Order Value through merchandising, cross-selling, upselling, product recommendations and promotional activity. Analyse sales performance and customer behaviour to identify growth opportunities. Support initiatives that improve customer retention and repeat purchase rates. Competitor & Market Analysis Conduct regular competitor analysis covering product range, pricing, promotions, website functionality and customer experience. Monitor market trends and identify opportunities to improve competitiveness and drive revenue growth. Benchmark ecommerce performance against key competitors. Provide recommendations for pricing, product positioning, promotional activity and website improvements based on market intelligence. Agency & Supplier Management Manage day-to-day relationships with external digital marketing agencies, web developers and suppliers. Coordinate project delivery and ensure activities are completed on time and to a high standard. Review agency performance and monitor the effectiveness of digital marketing activity. Support the onboarding and management of new agency partners where required. Ensure agency activity is aligned with business objectives and growth targets. Ecommerce Projects Coordinate website enhancement projects and continuous improvement initiatives. Work with developers and stakeholders to deliver ecommerce developments and new functionality. Support testing, implementation and project delivery activities. Ensure website changes are implemented effectively and deliver measurable results. Performance Reporting & Budget Management Produce regular ecommerce and digital marketing performance reports for management. Monitor and report against agreed KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS), customer acquisition cost (CAC) and other key ecommerce metrics. Track ecommerce and digital marketing budgets, ensuring spend is monitored and aligned with business objectives. Work with agency partners to review campaign performance and identify opportunities to improve return on investment. Prepare monthly and quarterly performance reviews, highlighting achievements, trends, risks and recommended actions. Support forecasting, budgeting and ecommerce planning activities. Maintain accurate reporting dashboards and performance tracking tools. Skills & Experience Essential Minimum 2 years' experience in ecommerce, digital marketing, website management or a related role. Experience managing and optimising WooCommerce websites. Good understanding of SEO, PPC, Google Analytics 4 (GA4), conversion rate optimisation (CRO) and ecommerce performance metrics. Experience using website analytics and customer behaviour data to drive commercial improvements. Experience working with external agencies and suppliers. Experience producing performance reports and presenting insights and recommendations. Strong commercial awareness with the ability to identify opportunities to increase traffic, conversion rates, average order value and revenue. Comfortable working with budgets, KPIs and performance targets. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects and priorities simultaneously. Desirable Experience conducting A/B testing and conversion rate optimisation programmes. Experience with Google Shopping and Google Merchant Center. Experience with WooCommerce plugins and ecommerce integrations. Experience supporting website development projects. Knowledge of B2B ecommerce environments. Experience working across international markets. What We Offer Company pension scheme. 25 days holiday plus bank holidays. Exposure to international ecommerce and digital marketing projects. Opportunity to make a direct impact on business growth and online revenue performance. Why Join Tensator? This role offers the opportunity to take ownership of a key business channel within an established international brand. You will gain hands on experience across ecommerce, digital marketing, website optimisation, conversion rate improvement, competitor analysis, agency management, budgeting and performance About Tensator Group Tensator has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people. Resources Queue Management Guide Sectors Solutions Blog Partners Contact Us Company About Careers Our Policies Terms & Conditions Privacy Policy Terms of Use Cookie Policy Anti-Bribery & Whistleblowing Tax Strategy Environmental Policy Modern Slavery & Human Trafficking Policy UK Headquarters and Showroom: Tensator Limited Danbury Court, Linford Wood Milton Keynes, Bucks, MK14 6TS, UK 2026 Tensator
26/07/2026
Full time
Home Sectors Solutions Tensator Technology Resources About Contact Us Shop English ( English ) Ecommerce Executive Home > Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier , Lawrence Metal and QueueWay . We are seeking an ambitious and commercially focused E-commerce Executive to support the continued growth of our ecommerce channels. This is an exciting opportunity to take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible for the day-to-day management, optimisation and growth of Tensator's ecommerce websites and online brands. Working closely with web developers, SEO and PPC agencies, and internal stakeholders, you will drive qualified website traffic, improve conversion rates, increase average order value, and support the delivery of online revenue growth. Using analytics, competitor insight, customer behaviour data and continuous testing, you will identify opportunities to improve ecommerce performance and customer experience across all digital channels. This role is ideal for someone who enjoys combining ecommerce management, digital marketing, commercial analysis and project coordination within a growing international business. Key Responsibilities E-commerce Management Manage the day-to-day operation of company WooCommerce websites. Maintain product information, pricing, content, imagery, promotions and merchandising activity. Ensure websites remain accurate, up to date and aligned with business objectives. Manage and optimise the online presence and ecommerce performance of Tensator's key brands, including Tensabarrier , Lawrence Metal and QueueWay . Support the launch of new products, promotions and ecommerce initiatives. Monitor website performance and customer experience, ensuring issues are identified and resolved promptly. Traffic Growth & Digital Performance Work with SEO, PPC and digital marketing agency partners to increase qualified traffic to ecommerce websites. Identify opportunities to grow organic, paid, referral and direct website traffic. Support the planning and execution of digital marketing campaigns that drive online sales. Monitor search visibility, paid advertising performance and website acquisition channels. Help deliver online revenue growth through effective traffic acquisition and optimisation strategies. Website Optimisation & Conversion Rate Improvement Identify opportunities to improve website usability, customer journeys and conversion rates. Plan, coordinate and analyse A/B testing programmes across landing pages, product pages, navigation, promotions and checkout journeys. Use website analytics and customer behaviour data to make data-driven recommendations. Work with developers and agency partners to implement optimisation initiatives. Improve WooCommerce functionality, performance, checkout experience and overall customer journey. Drive a culture of continuous testing, learning and improvement across ecommerce channels. Revenue Growth & Merchandising Support delivery of ecommerce revenue and growth objectives. Monitor and improve key ecommerce KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS) and customer acquisition cost (CAC). Identify and implement opportunities to increase Average Order Value through merchandising, cross-selling, upselling, product recommendations and promotional activity. Analyse sales performance and customer behaviour to identify growth opportunities. Support initiatives that improve customer retention and repeat purchase rates. Competitor & Market Analysis Conduct regular competitor analysis covering product range, pricing, promotions, website functionality and customer experience. Monitor market trends and identify opportunities to improve competitiveness and drive revenue growth. Benchmark ecommerce performance against key competitors. Provide recommendations for pricing, product positioning, promotional activity and website improvements based on market intelligence. Agency & Supplier Management Manage day-to-day relationships with external digital marketing agencies, web developers and suppliers. Coordinate project delivery and ensure activities are completed on time and to a high standard. Review agency performance and monitor the effectiveness of digital marketing activity. Support the onboarding and management of new agency partners where required. Ensure agency activity is aligned with business objectives and growth targets. Ecommerce Projects Coordinate website enhancement projects and continuous improvement initiatives. Work with developers and stakeholders to deliver ecommerce developments and new functionality. Support testing, implementation and project delivery activities. Ensure website changes are implemented effectively and deliver measurable results. Performance Reporting & Budget Management Produce regular ecommerce and digital marketing performance reports for management. Monitor and report against agreed KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS), customer acquisition cost (CAC) and other key ecommerce metrics. Track ecommerce and digital marketing budgets, ensuring spend is monitored and aligned with business objectives. Work with agency partners to review campaign performance and identify opportunities to improve return on investment. Prepare monthly and quarterly performance reviews, highlighting achievements, trends, risks and recommended actions. Support forecasting, budgeting and ecommerce planning activities. Maintain accurate reporting dashboards and performance tracking tools. Skills & Experience Essential Minimum 2 years' experience in ecommerce, digital marketing, website management or a related role. Experience managing and optimising WooCommerce websites. Good understanding of SEO, PPC, Google Analytics 4 (GA4), conversion rate optimisation (CRO) and ecommerce performance metrics. Experience using website analytics and customer behaviour data to drive commercial improvements. Experience working with external agencies and suppliers. Experience producing performance reports and presenting insights and recommendations. Strong commercial awareness with the ability to identify opportunities to increase traffic, conversion rates, average order value and revenue. Comfortable working with budgets, KPIs and performance targets. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects and priorities simultaneously. Desirable Experience conducting A/B testing and conversion rate optimisation programmes. Experience with Google Shopping and Google Merchant Center. Experience with WooCommerce plugins and ecommerce integrations. Experience supporting website development projects. Knowledge of B2B ecommerce environments. Experience working across international markets. What We Offer Company pension scheme. 25 days holiday plus bank holidays. Exposure to international ecommerce and digital marketing projects. Opportunity to make a direct impact on business growth and online revenue performance. Why Join Tensator? This role offers the opportunity to take ownership of a key business channel within an established international brand. You will gain hands on experience across ecommerce, digital marketing, website optimisation, conversion rate improvement, competitor analysis, agency management, budgeting and performance About Tensator Group Tensator has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people. Resources Queue Management Guide Sectors Solutions Blog Partners Contact Us Company About Careers Our Policies Terms & Conditions Privacy Policy Terms of Use Cookie Policy Anti-Bribery & Whistleblowing Tax Strategy Environmental Policy Modern Slavery & Human Trafficking Policy UK Headquarters and Showroom: Tensator Limited Danbury Court, Linford Wood Milton Keynes, Bucks, MK14 6TS, UK 2026 Tensator
Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
26/07/2026
Full time
Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
Tempur Sealy, a global leader in premium bedding, seeks an E-commerce Manager in Hayes, UK. You will develop and execute a full-year promotional calendar, partner with UK marketing to maximise ROAS, and drive omnichannel strategies while maintaining Tempur's premium digital brand. You will lead an e-commerce team and coordinate with external agencies to hit KPIs. Reporting to the UK Marketing Director, the role requires strong experience in performance marketing, website management, and
26/07/2026
Full time
Tempur Sealy, a global leader in premium bedding, seeks an E-commerce Manager in Hayes, UK. You will develop and execute a full-year promotional calendar, partner with UK marketing to maximise ROAS, and drive omnichannel strategies while maintaining Tempur's premium digital brand. You will lead an e-commerce team and coordinate with external agencies to hit KPIs. Reporting to the UK Marketing Director, the role requires strong experience in performance marketing, website management, and
About The Role Audi are recruiting for a Conversion Rate Optimisation (CRO) Manager on a full time, permanent basis. Reporting into the Digital Transformation Manager or Digital Manager, this role will be based at Blakelands, Milton Keynes. This is an exciting opportunity to play a key role in optimising the brand website and digital tools, improving the customer journey and helping to drive website performance and value generation. You will manage a programme of activity focused on conversion rate optimisation, using digital analytics, customer insight and testing tools to turn data into meaningful recommendations and website improvements. What you will be doing: Own conversion rate metrics across the platform, monitoring performance and ensuring KPIs are achieved, including form conversion rates and lead generation. Carry out in-depth analysis of products, promotions, landing pages and user journeys to identify optimisation opportunities and provide actionable insight. Analyse site usage data, customer research, usability studies and digital trends to recommend improvements to customer experience and website performance. Work closely with the Digital Managers, wider marketing team and business stakeholders to review performance and drive actions that improve digital KPIs. Track and interpret user behaviour using tools and data sets from Adobe Analytics and Content Square to identify opportunities to drive website optimisation. Own the testing process, from scoping requirements and technical specifications through to tagging, A/B test execution, performance analysis and recommendations. Lead a team of experts at our Digital agency to plan and prioritise the testing and insights backlog. Communicate Digital performance, test plan and insights to business stakeholders. Work in close partnership with AUDI AG and other key markets, proactively sharing best practice and provide coaching on CRO. Work within relevant legal, audit and brand processes, helping to capture and embed revised ways of working where new sales channels or transformation projects are introduced. Skills & experience you can bring to the role: Experience in optimisation, digital analytics or data and insights, ideally with experience using digital insight and web analytics to define digital strategy. Expert use of analytics platforms such as Google Analytics or Adobe Analytics. Experience of wider insight and testing tools such as Content Square or Adobe Target is preferred. Strong analytical skills, with the ability to interpret research, business data and website performance to identify practical opportunities for improvement. Excellent attention to detail, even when working with high volumes of content, data, updates and change. Confidence working with agencies and internal stakeholders, building strong and effective relationships across multiple teams. Strong creative judgement and a commercially aware, results orientated approach. Highly organised, with the flexibility to manage and prioritise several projects at the same time. Excellent verbal and written communication skills, with the ability to gain commitment and approval from stakeholders at all levels. An interest in the latest technology developments and how they can support a continuously improving customer experience. What can we offer you? competitive salary car schemes (including cars for family members) discretionary bonus enhanced pension contributions private healthcare 27 days holiday plus bank holidays 4 x life insurance & health & wellbeing support flexible benefits to suit you and your lifestyle Audi Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you're looking for a fast-paced environment with a culture of innovation and a can-do attitude, you're looking in the right place. About Us Volkswagen Group We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.
26/07/2026
Full time
About The Role Audi are recruiting for a Conversion Rate Optimisation (CRO) Manager on a full time, permanent basis. Reporting into the Digital Transformation Manager or Digital Manager, this role will be based at Blakelands, Milton Keynes. This is an exciting opportunity to play a key role in optimising the brand website and digital tools, improving the customer journey and helping to drive website performance and value generation. You will manage a programme of activity focused on conversion rate optimisation, using digital analytics, customer insight and testing tools to turn data into meaningful recommendations and website improvements. What you will be doing: Own conversion rate metrics across the platform, monitoring performance and ensuring KPIs are achieved, including form conversion rates and lead generation. Carry out in-depth analysis of products, promotions, landing pages and user journeys to identify optimisation opportunities and provide actionable insight. Analyse site usage data, customer research, usability studies and digital trends to recommend improvements to customer experience and website performance. Work closely with the Digital Managers, wider marketing team and business stakeholders to review performance and drive actions that improve digital KPIs. Track and interpret user behaviour using tools and data sets from Adobe Analytics and Content Square to identify opportunities to drive website optimisation. Own the testing process, from scoping requirements and technical specifications through to tagging, A/B test execution, performance analysis and recommendations. Lead a team of experts at our Digital agency to plan and prioritise the testing and insights backlog. Communicate Digital performance, test plan and insights to business stakeholders. Work in close partnership with AUDI AG and other key markets, proactively sharing best practice and provide coaching on CRO. Work within relevant legal, audit and brand processes, helping to capture and embed revised ways of working where new sales channels or transformation projects are introduced. Skills & experience you can bring to the role: Experience in optimisation, digital analytics or data and insights, ideally with experience using digital insight and web analytics to define digital strategy. Expert use of analytics platforms such as Google Analytics or Adobe Analytics. Experience of wider insight and testing tools such as Content Square or Adobe Target is preferred. Strong analytical skills, with the ability to interpret research, business data and website performance to identify practical opportunities for improvement. Excellent attention to detail, even when working with high volumes of content, data, updates and change. Confidence working with agencies and internal stakeholders, building strong and effective relationships across multiple teams. Strong creative judgement and a commercially aware, results orientated approach. Highly organised, with the flexibility to manage and prioritise several projects at the same time. Excellent verbal and written communication skills, with the ability to gain commitment and approval from stakeholders at all levels. An interest in the latest technology developments and how they can support a continuously improving customer experience. What can we offer you? competitive salary car schemes (including cars for family members) discretionary bonus enhanced pension contributions private healthcare 27 days holiday plus bank holidays 4 x life insurance & health & wellbeing support flexible benefits to suit you and your lifestyle Audi Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you're looking for a fast-paced environment with a culture of innovation and a can-do attitude, you're looking in the right place. About Us Volkswagen Group We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Wednesday 1 July 2026 at 00:00 Expires Tuesday 1 September 2026 at 23:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Working with the Head of Trading, this role will drive activities to ensure we achieve Revenue, Profit and EBIT targets for our Digital business. The role will work with Buying & Merchandising & Digital Marketing functions to appropriately plan & deliver the activity. Responsibilities Working with the Trade Lead & Commercial Finance Teams to Plan market targets & phasing. Responsible for the digital trading calendar for the market. Own & drive the key projects and enhancements for the market website & app channels. Be aware of what competitors are doing, looking for new trends and developments. Create the weekly trading summary and daily progress updates. Review previous week's performance and propose and agree actions for the week. Review daily sales identifying areas of weakness, proposing and taking action to increase sales and ensuring optimal stock availability at all times. Tracking, reporting and recommending solutions for slow sellers. Suggesting markdown and promotional events in line with brand strategy and tracking performance and reporting on successes and missed opportunities. Propose stories and sign off products selected by the Merchandisers to feature on mailers. Propose features and sign off products selected by Merchandiser to promote on the site. Review stores best sellers to promote the best of the stores lines. Refine and optimise merchandising activity by analysing traffic and sales data to improve overall effectiveness across categories. Build strong relationships with colleagues across Digital Marketing, Retail and Marketing teams. Develop & train the trading exec and their weekly workload. Manage the relationship with Operational teams to ensure local warehouse fulfilment is maximised. Manage the relationship with Customer Care to improve the customer experience. Role objectives and KPI's Assist the Digital Trading Head to deliver agreed sales targets Own the coordination of all channel and digital teams to effectively execute launches & Campaigns. Build upon existing strong relationships with various digital teams Responsible for delivering the JD Digital P&L Strong Analytical skill set and confident working across a range of analytical platforms Skills and Experience Experience managing a business P&L . Confident working with large datasets and reporting tools (eg Excel, Power Bi, Google Analytics, etc). Experience working with within a Trading function. A good understanding of other areas of an ecommerce business including Merchandising, Content, performance marketing and Customer Logistics. Able to develop and upskill more junior members of the team. Commercial brand awareness . Exceptional interpersonal skills and good team player. Forecasting. Trading Calendar. Profit & loss Understanding. Launch Management. Cross function coordination. Managing a Team. Team Training and Roles. Building Blocks. Good Analysis Skills We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
26/07/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Wednesday 1 July 2026 at 00:00 Expires Tuesday 1 September 2026 at 23:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Working with the Head of Trading, this role will drive activities to ensure we achieve Revenue, Profit and EBIT targets for our Digital business. The role will work with Buying & Merchandising & Digital Marketing functions to appropriately plan & deliver the activity. Responsibilities Working with the Trade Lead & Commercial Finance Teams to Plan market targets & phasing. Responsible for the digital trading calendar for the market. Own & drive the key projects and enhancements for the market website & app channels. Be aware of what competitors are doing, looking for new trends and developments. Create the weekly trading summary and daily progress updates. Review previous week's performance and propose and agree actions for the week. Review daily sales identifying areas of weakness, proposing and taking action to increase sales and ensuring optimal stock availability at all times. Tracking, reporting and recommending solutions for slow sellers. Suggesting markdown and promotional events in line with brand strategy and tracking performance and reporting on successes and missed opportunities. Propose stories and sign off products selected by the Merchandisers to feature on mailers. Propose features and sign off products selected by Merchandiser to promote on the site. Review stores best sellers to promote the best of the stores lines. Refine and optimise merchandising activity by analysing traffic and sales data to improve overall effectiveness across categories. Build strong relationships with colleagues across Digital Marketing, Retail and Marketing teams. Develop & train the trading exec and their weekly workload. Manage the relationship with Operational teams to ensure local warehouse fulfilment is maximised. Manage the relationship with Customer Care to improve the customer experience. Role objectives and KPI's Assist the Digital Trading Head to deliver agreed sales targets Own the coordination of all channel and digital teams to effectively execute launches & Campaigns. Build upon existing strong relationships with various digital teams Responsible for delivering the JD Digital P&L Strong Analytical skill set and confident working across a range of analytical platforms Skills and Experience Experience managing a business P&L . Confident working with large datasets and reporting tools (eg Excel, Power Bi, Google Analytics, etc). Experience working with within a Trading function. A good understanding of other areas of an ecommerce business including Merchandising, Content, performance marketing and Customer Logistics. Able to develop and upskill more junior members of the team. Commercial brand awareness . Exceptional interpersonal skills and good team player. Forecasting. Trading Calendar. Profit & loss Understanding. Launch Management. Cross function coordination. Managing a Team. Team Training and Roles. Building Blocks. Good Analysis Skills We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
About The Role Job level: 9 Working Style: Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol. The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters. This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. You'll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms. Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors. The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients. The complexity or breadth of projects, products or teams will vary in this role, depending on the context. Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers. Billable at 80% Responsibilities Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs Maintaining accurate and timely documentation and reporting Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship Following agreed ways of working and behaviours as described by your SLT Owning your part in building an effective working relationships with all colleagues, stakeholders and clients Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Director's portfolio, you will also have a dotted line into the Programme Director) Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts Proactively managing project overburns, ensuring stability to project profit forecast Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients' customers and supporters; support fostering excellent client relationships through on-site meetings Making active contributions to governance and reporting forums Deepening your knowledge of your craft, our sectors and the services we provide Being passionate about what we do, embodying 'make pride a KPI' Working in deep partnership with clients, Services and project teams Contributing to new business opportunities (content, proposals and pitches) Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector Adopting a mindset of continuous improvement and optimisation Giving timely feedback Dimensions Budget: N/A Headcount: N/A Resource complexity and nature of work teams: Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements: Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. Internal / External interactions: Programme Director, Head of Project Management, Senior leaders in manifesto, Project managers, designers, developers, client service teams, growth team, Communities of Practice, Clients About You Professional knowledge and experience Essential criteria Agency experience Passionate about creating the right environment so that we can deliver the best outcomes for our client Substantial hands-on project management experience delivering several digital experience initiatives A solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and control Comfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrations Comfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomes Able to work autonomously with little or no supervision Resilient, able to juggle a large number of priorities Able to work effectively across multiple projects and competing deadlines Excellent relationship management, stakeholder engagement, organisation, and facilitation skills Excellent organisation, and attention to detail Eager to play a role in building our business and contribute to the continuous improvement of our ways of working Able to support in the new business development process and take the lead for Delivery elements in new business proposals/pitches Able to coach and support more Junior members of the Delivery Studio Technical skills Experienced Senior Project Manager specialising in digital experience and transformation projects within agency environments. Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control. Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy. Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships. Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadership Behaviours Resilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity. Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes. Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence. Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences. PACT values Purpose - The beating heart of our organisation-the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation. Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders. Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally. Togetherness - Togetherness is 'how' we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team. About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London . click apply for full job details
26/07/2026
Full time
About The Role Job level: 9 Working Style: Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol. The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters. This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. You'll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms. Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors. The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients. The complexity or breadth of projects, products or teams will vary in this role, depending on the context. Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers. Billable at 80% Responsibilities Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs Maintaining accurate and timely documentation and reporting Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship Following agreed ways of working and behaviours as described by your SLT Owning your part in building an effective working relationships with all colleagues, stakeholders and clients Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Director's portfolio, you will also have a dotted line into the Programme Director) Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts Proactively managing project overburns, ensuring stability to project profit forecast Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients' customers and supporters; support fostering excellent client relationships through on-site meetings Making active contributions to governance and reporting forums Deepening your knowledge of your craft, our sectors and the services we provide Being passionate about what we do, embodying 'make pride a KPI' Working in deep partnership with clients, Services and project teams Contributing to new business opportunities (content, proposals and pitches) Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector Adopting a mindset of continuous improvement and optimisation Giving timely feedback Dimensions Budget: N/A Headcount: N/A Resource complexity and nature of work teams: Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements: Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. Internal / External interactions: Programme Director, Head of Project Management, Senior leaders in manifesto, Project managers, designers, developers, client service teams, growth team, Communities of Practice, Clients About You Professional knowledge and experience Essential criteria Agency experience Passionate about creating the right environment so that we can deliver the best outcomes for our client Substantial hands-on project management experience delivering several digital experience initiatives A solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and control Comfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrations Comfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomes Able to work autonomously with little or no supervision Resilient, able to juggle a large number of priorities Able to work effectively across multiple projects and competing deadlines Excellent relationship management, stakeholder engagement, organisation, and facilitation skills Excellent organisation, and attention to detail Eager to play a role in building our business and contribute to the continuous improvement of our ways of working Able to support in the new business development process and take the lead for Delivery elements in new business proposals/pitches Able to coach and support more Junior members of the Delivery Studio Technical skills Experienced Senior Project Manager specialising in digital experience and transformation projects within agency environments. Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control. Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy. Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships. Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadership Behaviours Resilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity. Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes. Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence. Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences. PACT values Purpose - The beating heart of our organisation-the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation. Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders. Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally. Togetherness - Togetherness is 'how' we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team. About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London . click apply for full job details
E-Commerce ManagerApplylocations: Hayes, UKtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR100883 Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! Purpose of the role Work as part of the senior management team to develop long term strategy whilst supporting company Omnichannel goals. Make sure that ROI of all E Commerce activity is maximised, within budgeted levels and supports the business objectives of the company. Maintain the premium qualities of the TEMPUR Brand within the digital marketplace. A senior manager of the company. Lead by example and set the standard Key Responsibilities Develop, plan and execute a full year promotional calendar and sales strategy which includes opportunities to test and learn. With the UK commercial leadership team identify new market opportunities and lead the execution of strategies to realise them Work with the UK marketing team and agencies to maximise ROAS, consumer awareness and consideration. Specific focus on performance marketing. Support UK E commerce team with the day to day E Commerce operation and identify performance improvement opportunities Follow up on offline leads, support enquiries and sales opportunities from non-retailers such as interior designers, architects, specifiers and medical practitioners. Explore commercial opportunities within the e-commerce sector to boost sales. Work closely with the TEMPUR Marketing Manager to make sure that all omnichannel initiatives are delivered effectively, and sales are maximised. Develop strategies and new concepts to increase conversion rates and AOV Be competent at budget and cost management Develop and manage the digital integration, product feeds, content, promotional activity and sales strategy across third party websites including Google Shopping, affiliate networks and review sites Use internal reporting and third-party systems including Google Analytics to analyse performance Create a performance reporting system, plus ensure all future online promotions/offers are communicated to key stakeholders prior to launch Be involved with the development of email advocacy and social media programmes Undertake reviews of customer touch points and processes in other departments such as operations and customer services to deliver the best customer experience Build relationships across all departments (at a local and international level, e-commerce agencies and suppliers to make sure e-commerce goals are met and customer experience levels are high) Keep up to date with digital trends as well as competitor activity Undertake ad hoc tasks that the business demands and be willing to embrace new concepts A senior manager of the company and a member of the company leadership team. Lead by example and set the standard Dimensions TEMPUR runs with a small, practical, multi-channel E-Commerce and Marketing team. The job holder will be expected to be able to work effectively with the MD, Marketing Director and International E-Commerce department. The job holder will need to direct the work of and motivate external marketing agencies/suppliers to ensure deadlines are met. Be able to effectively recruit and manage an E commerce team as sales grow for our 2025 product and channel launch. The job holder is responsible for achieving company e-commerce KPIs and targets. Knowledge, Skills & Experience We are looking for an experienced, confident, enthusiastic, commercially minded and customer focused e-commerce professional with ambition to manage and grow this division within our business. Previous website management essential, with excellent attention to detail and the desire to strive to get things right. A track record in developing and achieving E Commerce strategy Experience of managing performance marketing programs that deliver strong ROAS and sales performance An articulate and a clear communicator Flexible and able to embrace new concepts Must be self-sufficient with the ability to bring new ideas to the department Reporting Structure This role will report to the UK Marketing Director. The role will be based at our Head Office (Hayes UB3 1AP) 40 hours per week (Monday - Friday 9am-5pm). On occasions, you must be able to work flexible hours to meet the needs of the business, which can include evenings and overnight stays.Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
26/07/2026
Full time
E-Commerce ManagerApplylocations: Hayes, UKtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR100883 Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! Purpose of the role Work as part of the senior management team to develop long term strategy whilst supporting company Omnichannel goals. Make sure that ROI of all E Commerce activity is maximised, within budgeted levels and supports the business objectives of the company. Maintain the premium qualities of the TEMPUR Brand within the digital marketplace. A senior manager of the company. Lead by example and set the standard Key Responsibilities Develop, plan and execute a full year promotional calendar and sales strategy which includes opportunities to test and learn. With the UK commercial leadership team identify new market opportunities and lead the execution of strategies to realise them Work with the UK marketing team and agencies to maximise ROAS, consumer awareness and consideration. Specific focus on performance marketing. Support UK E commerce team with the day to day E Commerce operation and identify performance improvement opportunities Follow up on offline leads, support enquiries and sales opportunities from non-retailers such as interior designers, architects, specifiers and medical practitioners. Explore commercial opportunities within the e-commerce sector to boost sales. Work closely with the TEMPUR Marketing Manager to make sure that all omnichannel initiatives are delivered effectively, and sales are maximised. Develop strategies and new concepts to increase conversion rates and AOV Be competent at budget and cost management Develop and manage the digital integration, product feeds, content, promotional activity and sales strategy across third party websites including Google Shopping, affiliate networks and review sites Use internal reporting and third-party systems including Google Analytics to analyse performance Create a performance reporting system, plus ensure all future online promotions/offers are communicated to key stakeholders prior to launch Be involved with the development of email advocacy and social media programmes Undertake reviews of customer touch points and processes in other departments such as operations and customer services to deliver the best customer experience Build relationships across all departments (at a local and international level, e-commerce agencies and suppliers to make sure e-commerce goals are met and customer experience levels are high) Keep up to date with digital trends as well as competitor activity Undertake ad hoc tasks that the business demands and be willing to embrace new concepts A senior manager of the company and a member of the company leadership team. Lead by example and set the standard Dimensions TEMPUR runs with a small, practical, multi-channel E-Commerce and Marketing team. The job holder will be expected to be able to work effectively with the MD, Marketing Director and International E-Commerce department. The job holder will need to direct the work of and motivate external marketing agencies/suppliers to ensure deadlines are met. Be able to effectively recruit and manage an E commerce team as sales grow for our 2025 product and channel launch. The job holder is responsible for achieving company e-commerce KPIs and targets. Knowledge, Skills & Experience We are looking for an experienced, confident, enthusiastic, commercially minded and customer focused e-commerce professional with ambition to manage and grow this division within our business. Previous website management essential, with excellent attention to detail and the desire to strive to get things right. A track record in developing and achieving E Commerce strategy Experience of managing performance marketing programs that deliver strong ROAS and sales performance An articulate and a clear communicator Flexible and able to embrace new concepts Must be self-sufficient with the ability to bring new ideas to the department Reporting Structure This role will report to the UK Marketing Director. The role will be based at our Head Office (Hayes UB3 1AP) 40 hours per week (Monday - Friday 9am-5pm). On occasions, you must be able to work flexible hours to meet the needs of the business, which can include evenings and overnight stays.Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
Job Title: Manager, Researcher Engagement - Fixed Term Contract Location: London Closing date: 7th August 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind. About the Role The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well executed experiences that meet researcher and author needs, support wider engagement goals, and help build long lasting relationships with academic audiences. Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands on support for priority or complex initiatives. Role Responsibilities Programme and Events: supporting the delivery of Researcher Engagement initiatives, particularly digital events. Skills: Strategic Mindset; Project Management; Data Analytics / Quantitative Skills; Multimedia Savvy; Customer Focused; Process Optimisation; Writing Skills Support delivery of the Researcher Engagement strategy through scalable digital events, seminars, and engagement activity. Support the development and implementation of a scalable digital events strategy across Springer Nature to successfully deliver a programme of research seminars and events for global audiences. Develop and maintain event templates, playbooks, and delivery guidance to enable consistent delivery across Springer Nature. Coordinate event planning, delivery, promotion, and hands on support for priority or complex events. Monitor performance, audience feedback, and engagement data to improve impact and inform planning. Embed best practice for digital event production, accessibility, format, and audience engagement. Platform Development and User Experience Skills: Customer Focused; Collaboration; Communicates Effectively; Decision Quality; Process Optimisation; Drives Engagement Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels. Represent researcher and author needs in programme delivery and platform improvement. Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention. Support testing and rollout of new features that improve event delivery and cross platform engagement. Ensure platform compliance and elevate risks where appropriate. Stakeholder and Partner Engagement Skills: Builds Networks; Collaboration; Communicates Effectively; Strategic Mindset; Data Analytics / Quantitative Skills Build strong relationships with internal stakeholders, platform providers, and external partners. Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs. Identify timely research topics for promotion through Communities and Seminars activity. Communicate performance insights, opportunities, and recommendations clearly. Support shared best practice and continuous improvement across researcher engagement activity. Experience, Skills & Qualifications University degree, or equivalent experience; Experience delivering digital events, webinars, seminars, or online engagement programmes; Excellent communication, stakeholder engagement, and collaboration skills; Experience supporting scalable event programmes, audience growth, or digital engagement activity; Experience working with digital platforms, community platforms, vendors, and cross functional teams; Ability to use data, feedback, and audience insight to improve delivery and performance; Experience developing repeatable processes, templates, playbooks, or guidance; Professional fluency in English. Desirable Strong organisation, prioritisation, and time management skills; Strong delivery focus with attention to quality, detail, accessibility, and user experience; Structured, proactive problem solving approach; Understanding of researcher, author, publishing, or scholarly communications environments; Scientific background. In return, we offer a competitive salary range and great employee benefits. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit Job Posting End Date: 8-08-2026 About the Company We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
26/07/2026
Full time
Job Title: Manager, Researcher Engagement - Fixed Term Contract Location: London Closing date: 7th August 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind. About the Role The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well executed experiences that meet researcher and author needs, support wider engagement goals, and help build long lasting relationships with academic audiences. Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands on support for priority or complex initiatives. Role Responsibilities Programme and Events: supporting the delivery of Researcher Engagement initiatives, particularly digital events. Skills: Strategic Mindset; Project Management; Data Analytics / Quantitative Skills; Multimedia Savvy; Customer Focused; Process Optimisation; Writing Skills Support delivery of the Researcher Engagement strategy through scalable digital events, seminars, and engagement activity. Support the development and implementation of a scalable digital events strategy across Springer Nature to successfully deliver a programme of research seminars and events for global audiences. Develop and maintain event templates, playbooks, and delivery guidance to enable consistent delivery across Springer Nature. Coordinate event planning, delivery, promotion, and hands on support for priority or complex events. Monitor performance, audience feedback, and engagement data to improve impact and inform planning. Embed best practice for digital event production, accessibility, format, and audience engagement. Platform Development and User Experience Skills: Customer Focused; Collaboration; Communicates Effectively; Decision Quality; Process Optimisation; Drives Engagement Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels. Represent researcher and author needs in programme delivery and platform improvement. Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention. Support testing and rollout of new features that improve event delivery and cross platform engagement. Ensure platform compliance and elevate risks where appropriate. Stakeholder and Partner Engagement Skills: Builds Networks; Collaboration; Communicates Effectively; Strategic Mindset; Data Analytics / Quantitative Skills Build strong relationships with internal stakeholders, platform providers, and external partners. Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs. Identify timely research topics for promotion through Communities and Seminars activity. Communicate performance insights, opportunities, and recommendations clearly. Support shared best practice and continuous improvement across researcher engagement activity. Experience, Skills & Qualifications University degree, or equivalent experience; Experience delivering digital events, webinars, seminars, or online engagement programmes; Excellent communication, stakeholder engagement, and collaboration skills; Experience supporting scalable event programmes, audience growth, or digital engagement activity; Experience working with digital platforms, community platforms, vendors, and cross functional teams; Ability to use data, feedback, and audience insight to improve delivery and performance; Experience developing repeatable processes, templates, playbooks, or guidance; Professional fluency in English. Desirable Strong organisation, prioritisation, and time management skills; Strong delivery focus with attention to quality, detail, accessibility, and user experience; Structured, proactive problem solving approach; Understanding of researcher, author, publishing, or scholarly communications environments; Scientific background. In return, we offer a competitive salary range and great employee benefits. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit Job Posting End Date: 8-08-2026 About the Company We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Free travel EMR services and 75% discount on all other train operators ClosingDate: Sunday 09 August 2026 InterviewDate: To be confirmed Reference: 2026-62 Have you ever thought about working for a train operator? At EMR We are proud to be One Team , We are passionate about keeping people safe, delighting our customers, doing the right thing, and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,500 employees, our people are the reason we are so successful, and the IT team make a crucial contribution to this. Tentimes accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. And now we have a great opportunity for someone to join our IT team in Derby as aIT Project Manager. The successful applicant will be reporting to the Lead IT Project Manager, and you'll act as the interface between IT, the business user community, suppliers, EMR PMO and potentially TUK (Transport UK) Group IT on all EMR Business impacting systems upgrade, replacement or change projects. This is a great opportunity for someone who's' managed large complex projects, system changes and able to work to tight deadlines. What you'll be doing in this role: Manage the business systems and applications program of work, ensuring there is an overall programme plan with milestones, resources, cost analysis, and reports to the IT & Systems Programme Manager. Line manages a team to deliver business projects on time, within budget and scope. Be responsible for delivery of project plans aligned to business commitments, BAU initiatives and as per approved time, scope & budget ensuring required resourcing is approved with technical managers. Maintain core set of project deliverables (i.e. timing plan, resource plan, budget tracking, RAID logs etc), making this available for IT management and PMO and keeping them regularly up to date. Ensure that Project stakeholders are furnished with the appropriate level of engagement to meet and surpass their needs. Balance Project constraints of time, cost, quality and scope with the ambitions of project stakeholders. Negotiate with Operational leads to ensure that Projects are appropriately resourced and negotiate solutions to conflict, particularly with supplier partners. Manage conflicts between stakeholders, project delivery representatives ensuring that Project objectives are protected whilst fostering a positive working environment in line with EMR values. Be accountable for the financial planning, control and budgetary commitments within the agreed Project Budget or tolerances. Ensuring that any deviations are identified early and managed and controlled appropriately and projects are delivered within scope, on time and within budget. Have a good understanding of the basics Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure. The above list is not exhaustive, and on occasion, the role may need to undertake other reasonable requests as required by their line manager, in line with grade and competence. To be successful in this role it would be great if you had: Qualified/Experience in either: PRINCE2, AGILE, ITILV3, APMP or PMIBOK Educated to degree level or similar experience. Aware of ISO standards 27001, 27701, audit & compliance standards, GDPR and security protocols. Proven delivery of complex business systems changes (c. 2500 employees) in UK wide digital transformation projects covering application upgrades, replacements, business process improvements, Big Data, BI (analytics) software development. Expertise in Project Delivery particularly in complex environments aligned to relevant procurement principles. A self-starter, with the ability to operate within a lean HQ and frontline environment, with the ability to switch between strategic and operational project activities. Excellent written, verbal and presentation skills as well as being able to communicate at all levels within a large complex and unionised environment. General understanding of the basics Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure. As well as a competitive salary, we'll also offer you: Defined benefit Pension scheme Free First-Class duty Travel on the EMR network Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER Friends and Family discounted tickets on the EMR network 75% discount on national leisure travel (inc partner and dependants) 32 days holiday per year EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office, this is also an option. We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process. If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR. At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We're therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities. We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We'll treat your application fairly and assess you for the job based on merit and skills.
26/07/2026
Full time
Free travel EMR services and 75% discount on all other train operators ClosingDate: Sunday 09 August 2026 InterviewDate: To be confirmed Reference: 2026-62 Have you ever thought about working for a train operator? At EMR We are proud to be One Team , We are passionate about keeping people safe, delighting our customers, doing the right thing, and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,500 employees, our people are the reason we are so successful, and the IT team make a crucial contribution to this. Tentimes accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. And now we have a great opportunity for someone to join our IT team in Derby as aIT Project Manager. The successful applicant will be reporting to the Lead IT Project Manager, and you'll act as the interface between IT, the business user community, suppliers, EMR PMO and potentially TUK (Transport UK) Group IT on all EMR Business impacting systems upgrade, replacement or change projects. This is a great opportunity for someone who's' managed large complex projects, system changes and able to work to tight deadlines. What you'll be doing in this role: Manage the business systems and applications program of work, ensuring there is an overall programme plan with milestones, resources, cost analysis, and reports to the IT & Systems Programme Manager. Line manages a team to deliver business projects on time, within budget and scope. Be responsible for delivery of project plans aligned to business commitments, BAU initiatives and as per approved time, scope & budget ensuring required resourcing is approved with technical managers. Maintain core set of project deliverables (i.e. timing plan, resource plan, budget tracking, RAID logs etc), making this available for IT management and PMO and keeping them regularly up to date. Ensure that Project stakeholders are furnished with the appropriate level of engagement to meet and surpass their needs. Balance Project constraints of time, cost, quality and scope with the ambitions of project stakeholders. Negotiate with Operational leads to ensure that Projects are appropriately resourced and negotiate solutions to conflict, particularly with supplier partners. Manage conflicts between stakeholders, project delivery representatives ensuring that Project objectives are protected whilst fostering a positive working environment in line with EMR values. Be accountable for the financial planning, control and budgetary commitments within the agreed Project Budget or tolerances. Ensuring that any deviations are identified early and managed and controlled appropriately and projects are delivered within scope, on time and within budget. Have a good understanding of the basics Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure. The above list is not exhaustive, and on occasion, the role may need to undertake other reasonable requests as required by their line manager, in line with grade and competence. To be successful in this role it would be great if you had: Qualified/Experience in either: PRINCE2, AGILE, ITILV3, APMP or PMIBOK Educated to degree level or similar experience. Aware of ISO standards 27001, 27701, audit & compliance standards, GDPR and security protocols. Proven delivery of complex business systems changes (c. 2500 employees) in UK wide digital transformation projects covering application upgrades, replacements, business process improvements, Big Data, BI (analytics) software development. Expertise in Project Delivery particularly in complex environments aligned to relevant procurement principles. A self-starter, with the ability to operate within a lean HQ and frontline environment, with the ability to switch between strategic and operational project activities. Excellent written, verbal and presentation skills as well as being able to communicate at all levels within a large complex and unionised environment. General understanding of the basics Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure. As well as a competitive salary, we'll also offer you: Defined benefit Pension scheme Free First-Class duty Travel on the EMR network Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER Friends and Family discounted tickets on the EMR network 75% discount on national leisure travel (inc partner and dependants) 32 days holiday per year EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office, this is also an option. We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process. If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR. At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We're therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities. We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We'll treat your application fairly and assess you for the job based on merit and skills.
Manager, Researcher EngagementApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR106646Job Title: Manager, Researcher Engagement - Fixed Term Contract Location: London Closing date: 7th August 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind. About the Role The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well-executed experiences that meet researcher and author needs, support wider engagement goals, and help build long-lasting relationships with academic audiences.Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands-on support for priority or complex initiatives. Role Responsibilities Programme and Events: supporting the delivery of Researcher Engagement initiatives, particularly digital events: Strategic Mindset; Project Management; Data Analytics / Quantitative Skills; Multimedia Savvy; Customer-Focused; Process Optimisation; Writing Skills; Support delivery of the Researcher Engagement strategy through scalable digital events, seminars, and engagement activity. Support the development and implementation of a scalable digital events strategy across Springer Nature to successfully deliver a programme of research seminars and events for global audiences. Develop and maintain event templates, playbooks, and delivery guidance to enable consistent delivery across Springer Nature. Coordinate event planning, delivery, promotion, and hands-on support for priority or complex events. Monitor performance, audience feedback, and engagement data to improve impact and inform planning. Embed best practice for digital event production, accessibility, format, and audience engagement.Platform Development and User Experience: improving how users experience events and move between engagement platforms: Customer-Focused; Collaboration; Communicates Effectively; Decision Quality; Process Optimisation; Drives Engagement Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels. Represent researcher and author needs in programme delivery and platform improvement. Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention. Support testing and rollout of new features that improve event delivery and cross-platform engagement. Ensure platform compliance and escalate risks where appropriate.Stakeholder and Partner Engagement: enabling effective delivery and growth through collaboration and alignment: Builds Networks; Collaboration; Communicates Effectively; Strategic Mindset; Data Analytics / Quantitative Skills Build strong relationships with internal stakeholders, platform providers, and external partners. Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs. Identify timely research topics for promotion through Communities and Seminars activity. Communicate performance insights, opportunities, and recommendations clearly. Support shared best practice and continuous improvement across researcher engagement activity.Experience, Skills & Qualifications Essential Experience delivering digital events, webinars, seminars, or online engagement programmes. University degree, or equivalent experience Experience supporting scalable event programmes, audience growth, or digital engagement activity. Experience working with digital platforms, community platforms, vendors, and cross-functional teams. Ability to use data, feedback, and audience insight to improve delivery and performance. Experience developing repeatable processes, templates, playbooks, or guidance. Understanding of researcher, author, publishing, or scholarly communications environments (desirable). Desirable Strong organisation, prioritisation, and time-management skills. Excellent communication, stakeholder engagement, and collaboration skills. Strong delivery focus with attention to quality, detail, accessibility, and user experience. Structured, proactive problem-solving approach. Ability to analyse and present data clearly and concisely. Professional fluency in English. Scientific backgroundIn return, we offer a competitive salary range and great employee benefits.Please submit a CV and covering letter outlining your experience and interest for the role.At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
26/07/2026
Full time
Manager, Researcher EngagementApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR106646Job Title: Manager, Researcher Engagement - Fixed Term Contract Location: London Closing date: 7th August 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind. About the Role The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well-executed experiences that meet researcher and author needs, support wider engagement goals, and help build long-lasting relationships with academic audiences.Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands-on support for priority or complex initiatives. Role Responsibilities Programme and Events: supporting the delivery of Researcher Engagement initiatives, particularly digital events: Strategic Mindset; Project Management; Data Analytics / Quantitative Skills; Multimedia Savvy; Customer-Focused; Process Optimisation; Writing Skills; Support delivery of the Researcher Engagement strategy through scalable digital events, seminars, and engagement activity. Support the development and implementation of a scalable digital events strategy across Springer Nature to successfully deliver a programme of research seminars and events for global audiences. Develop and maintain event templates, playbooks, and delivery guidance to enable consistent delivery across Springer Nature. Coordinate event planning, delivery, promotion, and hands-on support for priority or complex events. Monitor performance, audience feedback, and engagement data to improve impact and inform planning. Embed best practice for digital event production, accessibility, format, and audience engagement.Platform Development and User Experience: improving how users experience events and move between engagement platforms: Customer-Focused; Collaboration; Communicates Effectively; Decision Quality; Process Optimisation; Drives Engagement Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels. Represent researcher and author needs in programme delivery and platform improvement. Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention. Support testing and rollout of new features that improve event delivery and cross-platform engagement. Ensure platform compliance and escalate risks where appropriate.Stakeholder and Partner Engagement: enabling effective delivery and growth through collaboration and alignment: Builds Networks; Collaboration; Communicates Effectively; Strategic Mindset; Data Analytics / Quantitative Skills Build strong relationships with internal stakeholders, platform providers, and external partners. Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs. Identify timely research topics for promotion through Communities and Seminars activity. Communicate performance insights, opportunities, and recommendations clearly. Support shared best practice and continuous improvement across researcher engagement activity.Experience, Skills & Qualifications Essential Experience delivering digital events, webinars, seminars, or online engagement programmes. University degree, or equivalent experience Experience supporting scalable event programmes, audience growth, or digital engagement activity. Experience working with digital platforms, community platforms, vendors, and cross-functional teams. Ability to use data, feedback, and audience insight to improve delivery and performance. Experience developing repeatable processes, templates, playbooks, or guidance. Understanding of researcher, author, publishing, or scholarly communications environments (desirable). Desirable Strong organisation, prioritisation, and time-management skills. Excellent communication, stakeholder engagement, and collaboration skills. Strong delivery focus with attention to quality, detail, accessibility, and user experience. Structured, proactive problem-solving approach. Ability to analyse and present data clearly and concisely. Professional fluency in English. Scientific backgroundIn return, we offer a competitive salary range and great employee benefits.Please submit a CV and covering letter outlining your experience and interest for the role.At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
26/07/2026
Full time
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
About The Role Job level: 9 Working Style: Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol. The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters. This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. You'll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms. Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors. The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients. The complexity or breadth of projects, products or teams will vary in this role, depending on the context. Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers. Billable at 80% Responsibilities Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs Maintaining accurate and timely documentation and reporting Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship Following agreed ways of working and behaviours as described by your SLT Owning your part in building an effective working relationships with all colleagues, stakeholders and clients Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Director's portfolio, you will also have a dotted line into the Programme Director) Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts Proactively managing project overburns, ensuring stability to project profit forecast Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients' customers and supporters; support fostering excellent client relationships through on-site meetings Making active contributions to governance and reporting forums Deepening your knowledge of your craft, our sectors and the services we provide Being passionate about what we do, embodying 'make pride a KPI' Working in deep partnership with clients, Services and project teams Contributing to new business opportunities (content, proposals and pitches) Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector Adopting a mindset of continuous improvement and optimisation Giving timely feedback Dimensions Budget: N/A Headcount: N/A Resource complexity and nature of work teams: Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements: Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. Internal / External interactions: Programme Director, Head of Project Management, Senior leaders in manifesto, Project managers, designers, developers, client service teams, growth team, Communities of Practice, Clients About You Professional knowledge and experience Essential criteria Agency experience Passionate about creating the right environment so that we can deliver the best outcomes for our client Substantial hands-on project management experience delivering several digital experience initiatives A solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and control Comfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrations Comfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomes Able to work autonomously with little or no supervision Resilient, able to juggle a large number of priorities Able to work effectively across multiple projects and competing deadlines Excellent relationship management, stakeholder engagement, organisation, and facilitation skills Excellent organisation, and attention to detail Eager to play a role in building our business and contribute to the continuous improvement of our ways of working Able to support in the new business development process and take the lead for Delivery elements in new business proposals/pitches Able to coach and support more Junior members of the Delivery Studio Technical skills Experienced Senior Project Manager specialising in digital experience and transformation projects within agency environments. Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control. Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy. Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships. Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadership Behaviours Resilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity. Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes. Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence. Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences. PACT values Purpose - The beating heart of our organisation-the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation. Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders. Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally. Togetherness - Togetherness is 'how' we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team. About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London . click apply for full job details
26/07/2026
Full time
About The Role Job level: 9 Working Style: Hybrid, the successful candidate will be expected to attend an office on average twice a week based on client demand in London or Bristol. The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters. This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. You'll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms. Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors. The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients. The complexity or breadth of projects, products or teams will vary in this role, depending on the context. Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers. Billable at 80% Responsibilities Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs Maintaining accurate and timely documentation and reporting Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship Following agreed ways of working and behaviours as described by your SLT Owning your part in building an effective working relationships with all colleagues, stakeholders and clients Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Director's portfolio, you will also have a dotted line into the Programme Director) Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts Proactively managing project overburns, ensuring stability to project profit forecast Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients' customers and supporters; support fostering excellent client relationships through on-site meetings Making active contributions to governance and reporting forums Deepening your knowledge of your craft, our sectors and the services we provide Being passionate about what we do, embodying 'make pride a KPI' Working in deep partnership with clients, Services and project teams Contributing to new business opportunities (content, proposals and pitches) Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector Adopting a mindset of continuous improvement and optimisation Giving timely feedback Dimensions Budget: N/A Headcount: N/A Resource complexity and nature of work teams: Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness. Change management requirements: Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work. Internal / External interactions: Programme Director, Head of Project Management, Senior leaders in manifesto, Project managers, designers, developers, client service teams, growth team, Communities of Practice, Clients About You Professional knowledge and experience Essential criteria Agency experience Passionate about creating the right environment so that we can deliver the best outcomes for our client Substantial hands-on project management experience delivering several digital experience initiatives A solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and control Comfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrations Comfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomes Able to work autonomously with little or no supervision Resilient, able to juggle a large number of priorities Able to work effectively across multiple projects and competing deadlines Excellent relationship management, stakeholder engagement, organisation, and facilitation skills Excellent organisation, and attention to detail Eager to play a role in building our business and contribute to the continuous improvement of our ways of working Able to support in the new business development process and take the lead for Delivery elements in new business proposals/pitches Able to coach and support more Junior members of the Delivery Studio Technical skills Experienced Senior Project Manager specialising in digital experience and transformation projects within agency environments. Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control. Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy. Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships. Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadership Behaviours Resilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity. Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes. Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence. Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences. PACT values Purpose - The beating heart of our organisation-the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation. Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders. Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally. Togetherness - Togetherness is 'how' we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our team. About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London . click apply for full job details