Ever Nimble is looking for an IT Project Engineer to join its Solutions team in Swansea, UK. The role focuses on delivering first- and second-line technical support, maintaining hardware, software, networks, servers, and handling on-site visits. Responsibilities Provide first and second-line tech support to customers. Support hardware including laptops, desktops, servers, storage devices, and network equipment. Support a broad range of software across multiple industries. Conduct on site visits for troubleshooting, maintenance, and repairs. Escalate issues to Senior Technicians or vendors as needed. Keep knowledge of the latest hardware and software trends and technologies up to date. Qualifications 3-5 years of experience in an IT Project or Solutions role. Hands on experience with hardware, software, systems, networks, Wi Fi, and servers. Experience monitoring and maintaining servers and networks. Advanced technical support skills for client stakeholders such as IT Managers. Ability to work independently, manage multiple tasks, and pay close attention to detail. Benefits Great work environment and team. Learning from experienced tech experts. Opportunities for growth and development. Staff discounts on IT equipment purchased from . Rewards and incentives for performance and training. Opportunities to travel for work. Paid birthday leave. Generous Work From Anywhere allowance and flexible working support. Application Requirements Candidates must live in or be close to Swansea, Wales.
29/07/2026
Full time
Ever Nimble is looking for an IT Project Engineer to join its Solutions team in Swansea, UK. The role focuses on delivering first- and second-line technical support, maintaining hardware, software, networks, servers, and handling on-site visits. Responsibilities Provide first and second-line tech support to customers. Support hardware including laptops, desktops, servers, storage devices, and network equipment. Support a broad range of software across multiple industries. Conduct on site visits for troubleshooting, maintenance, and repairs. Escalate issues to Senior Technicians or vendors as needed. Keep knowledge of the latest hardware and software trends and technologies up to date. Qualifications 3-5 years of experience in an IT Project or Solutions role. Hands on experience with hardware, software, systems, networks, Wi Fi, and servers. Experience monitoring and maintaining servers and networks. Advanced technical support skills for client stakeholders such as IT Managers. Ability to work independently, manage multiple tasks, and pay close attention to detail. Benefits Great work environment and team. Learning from experienced tech experts. Opportunities for growth and development. Staff discounts on IT equipment purchased from . Rewards and incentives for performance and training. Opportunities to travel for work. Paid birthday leave. Generous Work From Anywhere allowance and flexible working support. Application Requirements Candidates must live in or be close to Swansea, Wales.
Infrastructure Engineer Up to 65k London or Basingstoke - 2-3x per week We are representing a highly prestigious and industry-leading luxury consumer goods brand looking for an Infrastructure and Security Engineer to join their team. The organisation has a history stretching back over 300 years and renowned for its commitment to quality, tradition, and expertise, and has long been associated with high-profile clientele. As the Infrastructure and Security Engineer, you will work under the Head of Service Delivery and have responsibility for the company's IT infrastructure, cloud services, and associated Cyber Security. This role requires strategic planning, hands-on technical expertise, and the ability to work with suppliers and partners. You will: Line manage a small support team Design, implement & manage the organisations IT infrastructure Implement robust security measures to protect IT infrastructure and cloud services We are looking for: Strong knowledge of IT infrastructure components - networking, LAN/WAN, storage, servers, and data centres Extensive proficiency with Azure cloud platform Knowledge of Mimecast or Darktrace Previous experience in, or an aptitude to manage a team Excellent stakeholder management If this sounds of interest, please apply today!
29/07/2026
Full time
Infrastructure Engineer Up to 65k London or Basingstoke - 2-3x per week We are representing a highly prestigious and industry-leading luxury consumer goods brand looking for an Infrastructure and Security Engineer to join their team. The organisation has a history stretching back over 300 years and renowned for its commitment to quality, tradition, and expertise, and has long been associated with high-profile clientele. As the Infrastructure and Security Engineer, you will work under the Head of Service Delivery and have responsibility for the company's IT infrastructure, cloud services, and associated Cyber Security. This role requires strategic planning, hands-on technical expertise, and the ability to work with suppliers and partners. You will: Line manage a small support team Design, implement & manage the organisations IT infrastructure Implement robust security measures to protect IT infrastructure and cloud services We are looking for: Strong knowledge of IT infrastructure components - networking, LAN/WAN, storage, servers, and data centres Extensive proficiency with Azure cloud platform Knowledge of Mimecast or Darktrace Previous experience in, or an aptitude to manage a team Excellent stakeholder management If this sounds of interest, please apply today!
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
29/07/2026
Full time
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Infrastructure Engineer Up to £65k London or Basingstoke - 2-3x per week We are representing a highly prestigious and industry-leading luxury consumer goods brand looking for an Infrastructure and Security Engineer to join their team. The organisation has a history stretching back over 300 years and renowned for its commitment to quality, tradition, and expertise, and has long been associated with high-profile clientele. As the Infrastructure and Security Engineer, you will work under the Head of Service Delivery and have responsibility for the company's IT infrastructure, cloud services, and associated Cyber Security. This role requires strategic planning, hands-on technical expertise, and the ability to work with suppliers and partners. You will: Line manage a small support team Design, implement & manage the organisations IT infrastructure Implement robust security measures to protect IT infrastructure and cloud services We are looking for: Strong knowledge of IT infrastructure components - networking, LAN/WAN, storage, Servers, and data centres Extensive proficiency with Azure cloud platform Knowledge of Mimecast or Darktrace Previous experience in, or an aptitude to manage a team Excellent stakeholder management If this sounds of interest, please apply today!
28/07/2026
Full time
Infrastructure Engineer Up to £65k London or Basingstoke - 2-3x per week We are representing a highly prestigious and industry-leading luxury consumer goods brand looking for an Infrastructure and Security Engineer to join their team. The organisation has a history stretching back over 300 years and renowned for its commitment to quality, tradition, and expertise, and has long been associated with high-profile clientele. As the Infrastructure and Security Engineer, you will work under the Head of Service Delivery and have responsibility for the company's IT infrastructure, cloud services, and associated Cyber Security. This role requires strategic planning, hands-on technical expertise, and the ability to work with suppliers and partners. You will: Line manage a small support team Design, implement & manage the organisations IT infrastructure Implement robust security measures to protect IT infrastructure and cloud services We are looking for: Strong knowledge of IT infrastructure components - networking, LAN/WAN, storage, Servers, and data centres Extensive proficiency with Azure cloud platform Knowledge of Mimecast or Darktrace Previous experience in, or an aptitude to manage a team Excellent stakeholder management If this sounds of interest, please apply today!
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This It Project Manager role is a 12 month Fixed Term Contract. At Saab, we are constantly looking ahead and pushing boundaries on what s considered technically possible. Saab is expanding in the UK and we are now seeking a passionate, talented and highly motivated technical IT Project Manager. Responsible for delivering complex IT projects and supporting the delivery of IT change initiatives across Saab UK. Working closely with and reporting to the Senior IT Project Manager, you will be responsible for planning, coordinating, and delivering assigned IT projects or workstreams, ensuring they are completed on time, within scope, and to the required quality standards. Key Responsibilities: Supporting the end-to-end delivery of IT infrastructure and change projects, from initiation through to completion, under the guidance of senior project leadership. Developing and maintaining project plans, working with internal teams and third-party suppliers to coordinate resources and activities effectively. Managing day-to-day project activities, tracking progress, and escalating risks, issues, and dependencies as appropriate. Ensuring project deliverables meet required quality and governance standards, adhering to Saab UK's project management frameworks. Assisting with budget tracking, forecasting, and change control, ensuring impacts to scope, schedule, and cost are clearly understood and communicated. Collaborating with technical teams to coordinate IT changes across infrastructure environments, leveraging a solid general understanding of IT systems. Building strong working relationships with stakeholders, providing clear and timely updates to support informed decision-making. Acting as a key point of contact for assigned projects or workstreams, ensuring effective communication and smooth delivery. This role offers the opportunity to contribute to complex and secure IT environments, while developing project delivery expertise within a collaborative and innovative organisation. Skills and Experience: Demonstrable IT experience with exposure to the full project lifecycle Experience supporting or delivering IT projects across a range of technology areas, such as: Infrastructure (networks, servers, storage) Networking Windows, Linux, VMware/Hyper-V IT security Good technical understanding with the ability to work effectively within structured or secure IT environments Proficient in the use of project planning and tracking tools Strong organisational and planning skills, with the ability to manage tasks and identify dependencies across project activities Understanding of project governance and quality standards, with experience working within defined frameworks Self-motivated, proactive, and able to manage competing priorities in a fast-paced environment Clear and effective communication and presentation skills Ability to build and maintain effective working relationships with stakeholders at various levels Collaborative team player with the ability to support and coordinate cross-functional teams By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
28/07/2026
Contractor
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This It Project Manager role is a 12 month Fixed Term Contract. At Saab, we are constantly looking ahead and pushing boundaries on what s considered technically possible. Saab is expanding in the UK and we are now seeking a passionate, talented and highly motivated technical IT Project Manager. Responsible for delivering complex IT projects and supporting the delivery of IT change initiatives across Saab UK. Working closely with and reporting to the Senior IT Project Manager, you will be responsible for planning, coordinating, and delivering assigned IT projects or workstreams, ensuring they are completed on time, within scope, and to the required quality standards. Key Responsibilities: Supporting the end-to-end delivery of IT infrastructure and change projects, from initiation through to completion, under the guidance of senior project leadership. Developing and maintaining project plans, working with internal teams and third-party suppliers to coordinate resources and activities effectively. Managing day-to-day project activities, tracking progress, and escalating risks, issues, and dependencies as appropriate. Ensuring project deliverables meet required quality and governance standards, adhering to Saab UK's project management frameworks. Assisting with budget tracking, forecasting, and change control, ensuring impacts to scope, schedule, and cost are clearly understood and communicated. Collaborating with technical teams to coordinate IT changes across infrastructure environments, leveraging a solid general understanding of IT systems. Building strong working relationships with stakeholders, providing clear and timely updates to support informed decision-making. Acting as a key point of contact for assigned projects or workstreams, ensuring effective communication and smooth delivery. This role offers the opportunity to contribute to complex and secure IT environments, while developing project delivery expertise within a collaborative and innovative organisation. Skills and Experience: Demonstrable IT experience with exposure to the full project lifecycle Experience supporting or delivering IT projects across a range of technology areas, such as: Infrastructure (networks, servers, storage) Networking Windows, Linux, VMware/Hyper-V IT security Good technical understanding with the ability to work effectively within structured or secure IT environments Proficient in the use of project planning and tracking tools Strong organisational and planning skills, with the ability to manage tasks and identify dependencies across project activities Understanding of project governance and quality standards, with experience working within defined frameworks Self-motivated, proactive, and able to manage competing priorities in a fast-paced environment Clear and effective communication and presentation skills Ability to build and maintain effective working relationships with stakeholders at various levels Collaborative team player with the ability to support and coordinate cross-functional teams By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with full stack development, across back-end such as Java, Python, Kotlin, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Experience with relational databases and writing SQL queries. Experience with software architecture, API design, and distributed systems. Preferred qualifications: Experience with Machine Learning, Generative AI, large language models (LLMs). Experience working with server platform, Apps Framework, and Spanner. Interest or experience in Trust and Safety, fraud prevention, or identity verification. Familiarity with frontend development using server platform Web or similar TypeScript-based frameworks. Demonstrated ability to perform data analysis to drive engineering and product decisions. About the job the company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to the company's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a Software Engineer on the Actor Safety team, you will contribute to the full-lifecycle development of the team's moderation and verification platform. People shop on the company more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for the company Commerce is to be an essential part of the shopping journey for consumers - from inspiration to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today's digital world. Responsibilities Design and build robust backend services and evolve our verification platform into a centralized orchestration engine, managing complex state transitions and integrating with various identity and verification providers. Design, build, deploy, and iterate on machine learning models (including LLMs) to detect spam and abuse in Shopping. Collaborate closely with product managers, data analysts, operations teams, and other engineering teams to understand requirements, translate them into technical solutions, and deliver impactful results. Analyze data to identify patterns of abuse, measure the effectiveness of our systems, and guide future improvements. Contribute to the team's engineering excellence by maintaining and improving the reliability of the production system, participate in teams oncall and contribute to code reviews, documentation, and overall system health. the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
27/07/2026
Full time
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with full stack development, across back-end such as Java, Python, Kotlin, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Experience with relational databases and writing SQL queries. Experience with software architecture, API design, and distributed systems. Preferred qualifications: Experience with Machine Learning, Generative AI, large language models (LLMs). Experience working with server platform, Apps Framework, and Spanner. Interest or experience in Trust and Safety, fraud prevention, or identity verification. Familiarity with frontend development using server platform Web or similar TypeScript-based frameworks. Demonstrated ability to perform data analysis to drive engineering and product decisions. About the job the company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to the company's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a Software Engineer on the Actor Safety team, you will contribute to the full-lifecycle development of the team's moderation and verification platform. People shop on the company more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for the company Commerce is to be an essential part of the shopping journey for consumers - from inspiration to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today's digital world. Responsibilities Design and build robust backend services and evolve our verification platform into a centralized orchestration engine, managing complex state transitions and integrating with various identity and verification providers. Design, build, deploy, and iterate on machine learning models (including LLMs) to detect spam and abuse in Shopping. Collaborate closely with product managers, data analysts, operations teams, and other engineering teams to understand requirements, translate them into technical solutions, and deliver impactful results. Analyze data to identify patterns of abuse, measure the effectiveness of our systems, and guide future improvements. Contribute to the team's engineering excellence by maintaining and improving the reliability of the production system, participate in teams oncall and contribute to code reviews, documentation, and overall system health. the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
The Role For six months you will be part of the University s Server and Storage team, providing backfill for the team. You will be providing backfill whilst the team focus on cloud modernisation work and project work. Our team is responsible for the university data centres and cloud; we are looking for a skilled technician who can self-manage their time and work on projects without micromanagement. An interest in the cloud and being trained in cloud skills is necessary for the role. At the same time, we continue to manage a server environment on the premises for the short and near term. The successful candidate needs experience as a sysadmin, Windows and/or Linux, preferably experience with both. Cloud experience is not required. For a full list of areas of responsibility, please refer to the attached job description. The Person We are currently modernising our native AWS cloud environment, where we host most of our servers. Whilst cloud experience is beneficial, it is not required, we are training and upskilling our existing staff in cloud skill. This job is perfect if you want to gain cloud skills and work operationally. Knowledge and experience of system administration and managing large server environments is essential. The ideal candidate will have experience working independently and as part of projects. You must be able to communicate effectively with service owners from all parts of the university; therefore, good communication skills are essential. You must be able to work independently. Whilst the job description lists various skills, knowledge of Windows or Linux and Cloud will be key to the job. Understanding data centres, hardware, automation, and VMWare is advantageous. Directorate/Function Directorate/Function The Directorate for Finance, HR, and Infrastructure plays a critical role in shaping and supporting the University's strategic and operational success. With a focus on excellence, efficiency, and people-centred practices, it delivers vital services that influence the daily experience of staff and students while enabling long-term institutional growth. Further information Further information This is a full time, fixed term position for 6 months with a starting salary of £50,160 per annum (inclusive of London Weighting). Interviews are expected to be held in the third week of August 2026. Raj Desai, Technical Platforms Manager. Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
27/07/2026
Full time
The Role For six months you will be part of the University s Server and Storage team, providing backfill for the team. You will be providing backfill whilst the team focus on cloud modernisation work and project work. Our team is responsible for the university data centres and cloud; we are looking for a skilled technician who can self-manage their time and work on projects without micromanagement. An interest in the cloud and being trained in cloud skills is necessary for the role. At the same time, we continue to manage a server environment on the premises for the short and near term. The successful candidate needs experience as a sysadmin, Windows and/or Linux, preferably experience with both. Cloud experience is not required. For a full list of areas of responsibility, please refer to the attached job description. The Person We are currently modernising our native AWS cloud environment, where we host most of our servers. Whilst cloud experience is beneficial, it is not required, we are training and upskilling our existing staff in cloud skill. This job is perfect if you want to gain cloud skills and work operationally. Knowledge and experience of system administration and managing large server environments is essential. The ideal candidate will have experience working independently and as part of projects. You must be able to communicate effectively with service owners from all parts of the university; therefore, good communication skills are essential. You must be able to work independently. Whilst the job description lists various skills, knowledge of Windows or Linux and Cloud will be key to the job. Understanding data centres, hardware, automation, and VMWare is advantageous. Directorate/Function Directorate/Function The Directorate for Finance, HR, and Infrastructure plays a critical role in shaping and supporting the University's strategic and operational success. With a focus on excellence, efficiency, and people-centred practices, it delivers vital services that influence the daily experience of staff and students while enabling long-term institutional growth. Further information Further information This is a full time, fixed term position for 6 months with a starting salary of £50,160 per annum (inclusive of London Weighting). Interviews are expected to be held in the third week of August 2026. Raj Desai, Technical Platforms Manager. Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
Go back Hertfordshire Partnership University NHS Foundation Trust Data Architect & Engineering Lead The closing date is 26 July 2026 We are seeking an experienced and forward-thinking Data Architect and Engineering Lead to play a pivotal role in the development of a modern data platform, that underpins reporting, analytics, and decision-making across clinical and corporate services. The role will provide leadership for the Trust's data architecture, ensuring that high-quality, trusted data is available to support better patient outcomes, service improvement, and organisational performance. This role offers the opportunity to make a significant impact by combining technical leadership and transformation within an organisation where data is increasingly central to delivering high-quality healthcare services. Main duties of the job The Data Architect & Engineering Lead will: Oversee the design, build, and maintenance of the data platform, including storage, data movement, and transformation. Use data modelling and engineering skills to support operational systems, business intelligence, and analytics. Provide technical leadership and lead data engineers Produce and maintain high-quality documentation. About us Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. Job description Job responsibilities Data Engineering Define and own the Trusts data architecture and engineering strategy, aligning with organizational priorities and digital transformation goals. Champion the adoption of modern data technologies (cloud, data lakes, streaming pipelines) to future-proof the Trusts architecture. Oversee the design, build, and maintenance of the enterprise data platform, ensuring resilience, scalability, and performance. Lead the integration of disparate clinical and operational systems into a unified warehouse Establish data quality standards for data ingestion, transformation, and storage, ensuring consistency across all pipelines. Ensure the data platform supports predictive modelling, AI/ML initiatives, and near real-time reporting Provide ongoing source of expertise in database design, development and maintenance of the data environment. Identify, report on and implement new techniques, tools and best practices where they will benefit the organisation. To maintain technical, professional and specialist knowledge and understanding and be competent in the use of a wide range of specialist software packages, including, but not limited to Microsoft SQL Server (including MSSQL, Reporting Services, Integration Services, Analytical Services) and Power BI. To specify and develop solutions that will drive automation and efficiency across data engineering processes. Interpret; analyse; investigate; and resolve complex data warehouse problems and evaluate and analyse a range of options to implement the most cost-effective solution to prevent reoccurrence of the problems. Skilled in data modelling techniques and tools to design, optimize, and manage data structures To create and maintain high quality documentation for all data warehouse and data engineering related processes. Able to document using approaches such as Entity Relationship diagrams, Data Flow Diagrams or Star Schema Diagrams Develop detailed technical designs, SOPs, and post-incident reports to support continuous improvement. Keep documentation up to date to minimise recurrence of issues and support future development. Analysing and Judgement Independently exercise sound judgment in complex situations, requiring thorough analysis, and interpretation of patterns and anomalies in data. Analyse, investigate and resolve complex data queries and data quality issues (e.g. missing data, erroneous data, inaccurate data translation) using in-depth knowledge and advanced analysis skills. Planning and Organising Responsible for planning, organising, and coordinating both their own work and the work of a direct report. The role will break down complex technical requirements into actionable tasks, define timelines and milestones, and proactively manage risks, dependencies, and resource needs. For instance, the delivery of the data models part of the Trust PowerBI reporting project. Ability to organise, prioritise and manage a complex, heavy workload. This will include the ability to adjust plans at short notice to reflect changing priorities for projects and programmes that impact across departments. Use proven organisational skills to influence and empower less experienced stakeholders in a project. Able to ensure timely, appropriate updates to managers and project managers, highlighting areas of concerns around meeting deadlines. Ability to delegate appropriately to ensure the team meets deadlines. To inform and make recommendations to support the digital deployment and roll out of project plans. Reporting Support the development of business intelligence (BI) reporting systems, ensuring solutions are efficient, scalable, and future proof. Lead the development of nationally mandated datasets, adhering to relevant standards and timelines. Implement changes to IM&T practices and procedures in response to evolving reporting requirements or identified data quality concerns. Stakeholder Collaboration Act as the senior authority on data architecture and engineering, advising stakeholders on opportunities and risks. Build strong partnerships with external suppliers (e.g., clinical system vendors) to facilitate seamless data integration. Negotiate technical requirements, SLAs, and compliance standards with third-party providers. Represent the Trust in external forums, ensuring alignment with industry best practices and regulatory frameworks. Consult with all relevant stakeholders to develop the trusts various data warehouses to meet the full range of clinical and operational needs, including near real-time as well as retrospective reporting. Act as a key technical advisor during digital transformation initiatives such as system migrations, upgrades and procurements. Communicate complex integration concepts to non-technical stakeholders, fostering shared understanding and trust. Person Specification Experience Essential Significant experience in data architecture and engineering leadership roles. Extensive experience in designing and delivering large scale data solutions. Experience of data modelling techniques and tools to design and manage data structures. Knowledge Essential Knowledge of data governance and data quality assurance. Experience of designing and implementing data quality frameworks. Proven experience of using Microsoft BI stack (SSIS), SQL Server and Reporting Services (SSRS, Power BI), Analytical Service (SSAS), Fabric. Desirable Knowledge of Mental Health Services. Knowledge of hospital information systems, particularly patient administration and clinical management systems. Qualifications Essential A master's degree or postgraduate qualification in a related technical discipline and / or equivalent professional experience. Educated to degree level in Computer Science, data engineering, or a related technical discipline; or equivalent experience working in complex corporate IT operational environments. Evidence of continued professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address 99 Waverley Road 99 Waverley Road St Albans AL35TL United Kingdom Employer's website (Opens in a new tab) £59,798 to £67,020 a yearper annum pro rata (5% fringe HCAS included)
27/07/2026
Full time
Go back Hertfordshire Partnership University NHS Foundation Trust Data Architect & Engineering Lead The closing date is 26 July 2026 We are seeking an experienced and forward-thinking Data Architect and Engineering Lead to play a pivotal role in the development of a modern data platform, that underpins reporting, analytics, and decision-making across clinical and corporate services. The role will provide leadership for the Trust's data architecture, ensuring that high-quality, trusted data is available to support better patient outcomes, service improvement, and organisational performance. This role offers the opportunity to make a significant impact by combining technical leadership and transformation within an organisation where data is increasingly central to delivering high-quality healthcare services. Main duties of the job The Data Architect & Engineering Lead will: Oversee the design, build, and maintenance of the data platform, including storage, data movement, and transformation. Use data modelling and engineering skills to support operational systems, business intelligence, and analytics. Provide technical leadership and lead data engineers Produce and maintain high-quality documentation. About us Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. Job description Job responsibilities Data Engineering Define and own the Trusts data architecture and engineering strategy, aligning with organizational priorities and digital transformation goals. Champion the adoption of modern data technologies (cloud, data lakes, streaming pipelines) to future-proof the Trusts architecture. Oversee the design, build, and maintenance of the enterprise data platform, ensuring resilience, scalability, and performance. Lead the integration of disparate clinical and operational systems into a unified warehouse Establish data quality standards for data ingestion, transformation, and storage, ensuring consistency across all pipelines. Ensure the data platform supports predictive modelling, AI/ML initiatives, and near real-time reporting Provide ongoing source of expertise in database design, development and maintenance of the data environment. Identify, report on and implement new techniques, tools and best practices where they will benefit the organisation. To maintain technical, professional and specialist knowledge and understanding and be competent in the use of a wide range of specialist software packages, including, but not limited to Microsoft SQL Server (including MSSQL, Reporting Services, Integration Services, Analytical Services) and Power BI. To specify and develop solutions that will drive automation and efficiency across data engineering processes. Interpret; analyse; investigate; and resolve complex data warehouse problems and evaluate and analyse a range of options to implement the most cost-effective solution to prevent reoccurrence of the problems. Skilled in data modelling techniques and tools to design, optimize, and manage data structures To create and maintain high quality documentation for all data warehouse and data engineering related processes. Able to document using approaches such as Entity Relationship diagrams, Data Flow Diagrams or Star Schema Diagrams Develop detailed technical designs, SOPs, and post-incident reports to support continuous improvement. Keep documentation up to date to minimise recurrence of issues and support future development. Analysing and Judgement Independently exercise sound judgment in complex situations, requiring thorough analysis, and interpretation of patterns and anomalies in data. Analyse, investigate and resolve complex data queries and data quality issues (e.g. missing data, erroneous data, inaccurate data translation) using in-depth knowledge and advanced analysis skills. Planning and Organising Responsible for planning, organising, and coordinating both their own work and the work of a direct report. The role will break down complex technical requirements into actionable tasks, define timelines and milestones, and proactively manage risks, dependencies, and resource needs. For instance, the delivery of the data models part of the Trust PowerBI reporting project. Ability to organise, prioritise and manage a complex, heavy workload. This will include the ability to adjust plans at short notice to reflect changing priorities for projects and programmes that impact across departments. Use proven organisational skills to influence and empower less experienced stakeholders in a project. Able to ensure timely, appropriate updates to managers and project managers, highlighting areas of concerns around meeting deadlines. Ability to delegate appropriately to ensure the team meets deadlines. To inform and make recommendations to support the digital deployment and roll out of project plans. Reporting Support the development of business intelligence (BI) reporting systems, ensuring solutions are efficient, scalable, and future proof. Lead the development of nationally mandated datasets, adhering to relevant standards and timelines. Implement changes to IM&T practices and procedures in response to evolving reporting requirements or identified data quality concerns. Stakeholder Collaboration Act as the senior authority on data architecture and engineering, advising stakeholders on opportunities and risks. Build strong partnerships with external suppliers (e.g., clinical system vendors) to facilitate seamless data integration. Negotiate technical requirements, SLAs, and compliance standards with third-party providers. Represent the Trust in external forums, ensuring alignment with industry best practices and regulatory frameworks. Consult with all relevant stakeholders to develop the trusts various data warehouses to meet the full range of clinical and operational needs, including near real-time as well as retrospective reporting. Act as a key technical advisor during digital transformation initiatives such as system migrations, upgrades and procurements. Communicate complex integration concepts to non-technical stakeholders, fostering shared understanding and trust. Person Specification Experience Essential Significant experience in data architecture and engineering leadership roles. Extensive experience in designing and delivering large scale data solutions. Experience of data modelling techniques and tools to design and manage data structures. Knowledge Essential Knowledge of data governance and data quality assurance. Experience of designing and implementing data quality frameworks. Proven experience of using Microsoft BI stack (SSIS), SQL Server and Reporting Services (SSRS, Power BI), Analytical Service (SSAS), Fabric. Desirable Knowledge of Mental Health Services. Knowledge of hospital information systems, particularly patient administration and clinical management systems. Qualifications Essential A master's degree or postgraduate qualification in a related technical discipline and / or equivalent professional experience. Educated to degree level in Computer Science, data engineering, or a related technical discipline; or equivalent experience working in complex corporate IT operational environments. Evidence of continued professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address 99 Waverley Road 99 Waverley Road St Albans AL35TL United Kingdom Employer's website (Opens in a new tab) £59,798 to £67,020 a yearper annum pro rata (5% fringe HCAS included)
International IDCS Build TechnicianSkip to main content By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information about SHI's use of cookies, click here Read the SHI Cookie Policy IDCS Build Technician page is loaded International IDCS Build TechnicianApplylocations: Dodworth, United Kingdomtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR3051# About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. # Job Summary The Data Center Technician will assemble racks which include servers, networking devices, storage, cables and other data center equipment. They will integrate the hardware to complete the customer's datacenter solution. The Data Center Tech will complete all aspects of the build by following runbooks and quality control checklists, that outline the defined procedures and instructions. This position will be reporting to UK IDCS Manager and will be required to report to the SHI UK Nexus office location as determined by SHI management. Role Description Include, but are not limited to: Use AX to check equipment in and validate against Bill of Material Configure servers and complete documented bench testing Power on components and check for failures by monitoring lights and display diagnostics Complete configuration updates as documented per customer's requirement Follow Quality Control processes and documentation specific to build type and customer Follow detailed oral and written instructions in the installation/removal and repair of electronic equipment. Decipher customer documentation and specifications to turn a logical construct into a physical build. This includes understanding what components in quantity and type comprise the build and how those parts should be configured and installed Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements. Possess the ability to place all components, including disks, NICs, memory, into the customer defined configuration Install components into the rack following the rack elevation diagram Install cables and labels as documented in the runbook Learn the customer labeling process and naming standards for power and network and be able to meet the quality control expectations for that labeling Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary Complete power redundancy testing by failing over power strip A and then power strip B Assist automation team in running custom scripts to complete hardware verification and populate files with output Using customer and internal documentation, conduct regular thorough reviews of builds to verify they are being built to spec Attend internal meetings to report status on current build projects Read and comprehend technical manuals, troubleshooting guides, manufacturers specifications, and equipment displays/monitors Make support calls to vendor to open tickets for failed components Complete IP updates on management interfaces Install license keys Complete BIOS and firmware updates Capture network interface MACs and save the data Capture and merge data and post to internal systems Acquire additional skills to maintain technical competencies Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule Process staged inventory and order modifications working closely with Sales and warehouse staff to address any issues and necessary updates Assist with QC tasks as required by the management team. Support other departments as required by the management team. Behaviors and Competencies Teamwork: Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts. Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned. Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. Critical Thinking: Can understand and identify the strengths and weaknesses of an argument. Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them. Information Gathering: Can demonstrate a willingness to gather necessary information when assigned. Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development. Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time. Technical Troubleshooting: Can demonstrate a willingness to identify and address simple technical problems when they occur. Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. Skill Level Requirements Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build Ability to work with multiple resources under tight time constraints to meet strict deadlines while maintaining order and professionalism Technical problem-solving skills Ability to pay attention to detail Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms Ability to work with several teams and manage multiple rack integration projects that are running simultaneously Ability to comprehend technical documentation, including VISIO diagrams, and be able to transfer that logical information into a physical build. Organizational and planning skills Troubleshooting skills Structured cable routing skills Preferred Skills: Knowledge of configuration and warehouse processes Some knowledge of servers, storage, networking and associated problem-solving skills Knowledge of AX, specifically as it relates to config check in / check out and order processing Other Requirements May be required to stoop, bend, kneel and squat for extended periods of time May be required to lift and move items for prolonged periods. May be required to work overtime to meet client and business demand.SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
26/07/2026
Full time
International IDCS Build TechnicianSkip to main content By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information about SHI's use of cookies, click here Read the SHI Cookie Policy IDCS Build Technician page is loaded International IDCS Build TechnicianApplylocations: Dodworth, United Kingdomtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR3051# About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. # Job Summary The Data Center Technician will assemble racks which include servers, networking devices, storage, cables and other data center equipment. They will integrate the hardware to complete the customer's datacenter solution. The Data Center Tech will complete all aspects of the build by following runbooks and quality control checklists, that outline the defined procedures and instructions. This position will be reporting to UK IDCS Manager and will be required to report to the SHI UK Nexus office location as determined by SHI management. Role Description Include, but are not limited to: Use AX to check equipment in and validate against Bill of Material Configure servers and complete documented bench testing Power on components and check for failures by monitoring lights and display diagnostics Complete configuration updates as documented per customer's requirement Follow Quality Control processes and documentation specific to build type and customer Follow detailed oral and written instructions in the installation/removal and repair of electronic equipment. Decipher customer documentation and specifications to turn a logical construct into a physical build. This includes understanding what components in quantity and type comprise the build and how those parts should be configured and installed Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements. Possess the ability to place all components, including disks, NICs, memory, into the customer defined configuration Install components into the rack following the rack elevation diagram Install cables and labels as documented in the runbook Learn the customer labeling process and naming standards for power and network and be able to meet the quality control expectations for that labeling Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary Complete power redundancy testing by failing over power strip A and then power strip B Assist automation team in running custom scripts to complete hardware verification and populate files with output Using customer and internal documentation, conduct regular thorough reviews of builds to verify they are being built to spec Attend internal meetings to report status on current build projects Read and comprehend technical manuals, troubleshooting guides, manufacturers specifications, and equipment displays/monitors Make support calls to vendor to open tickets for failed components Complete IP updates on management interfaces Install license keys Complete BIOS and firmware updates Capture network interface MACs and save the data Capture and merge data and post to internal systems Acquire additional skills to maintain technical competencies Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule Process staged inventory and order modifications working closely with Sales and warehouse staff to address any issues and necessary updates Assist with QC tasks as required by the management team. Support other departments as required by the management team. Behaviors and Competencies Teamwork: Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts. Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned. Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. Critical Thinking: Can understand and identify the strengths and weaknesses of an argument. Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them. Information Gathering: Can demonstrate a willingness to gather necessary information when assigned. Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development. Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time. Technical Troubleshooting: Can demonstrate a willingness to identify and address simple technical problems when they occur. Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. Skill Level Requirements Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build Ability to work with multiple resources under tight time constraints to meet strict deadlines while maintaining order and professionalism Technical problem-solving skills Ability to pay attention to detail Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms Ability to work with several teams and manage multiple rack integration projects that are running simultaneously Ability to comprehend technical documentation, including VISIO diagrams, and be able to transfer that logical information into a physical build. Organizational and planning skills Troubleshooting skills Structured cable routing skills Preferred Skills: Knowledge of configuration and warehouse processes Some knowledge of servers, storage, networking and associated problem-solving skills Knowledge of AX, specifically as it relates to config check in / check out and order processing Other Requirements May be required to stoop, bend, kneel and squat for extended periods of time May be required to lift and move items for prolonged periods. May be required to work overtime to meet client and business demand.SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Leicester Bus Partnership
Leicester, Leicestershire
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference REQ7902 Date posted 22/07/2026 Application closing date 05/08/2026 Location Hybrid working - Home and Leicester City Offices Salary £39,152- £41,771 Per Year Package Total benefit value (includes pension contribution and full holiday entitlement):£56,957 Contractual hours 37 Basis Full time Job category/type Information Technology Attachments Job Specification.pdf Full Time / 37 Hours Per Week / Permanent Play an important role in the day to day running and monitoring of all Server hardware and software, SAN Storage, Databases, Backups, Microsoft 365 Tenant and other key infrastructure such as Active Directory, DNS and DHCP. Currently 11 members strong, you'll join the server team whose primary aim is to maintain the Physical Data Centres along with all the server infrastructure be that Physical or Virtual. We also secure and keep up to date all Server Operating systems and hosted applications. Being at the forefront of working with and deploying Cloud based solutions as and when required. Based out the Data Centre on Anstey Lane but currently working from home. You'll be expected to work from the Data Centre as and when required to fix hardware issues, receive deliveries, and attend meetings with the team, internal teams and third parties. You'll also undertakes a rota-based system to take calls on weekends. With some out of hour's work required from time to time to deal with issues, the deployment of new hardware or software in line with business requirements. What you'll be doing Day to day, you'll deal with and resolve calls logged for the Server Team in Service Manager, monitoring back up jobs, working on or with other members of the team on existing or new projects and executing Request for Change, Service, and Information request activities. Troubleshooting hardware and software related issues. You'll investigate and carry out the necessary work to update hardware and software. Providing expert advice on technical solutions appropriate to the division. Forming close working relationships with other members of the team. As well as, with other teams in the division such as the Infrastructure, ITSM and Application Support teams. In addition, you'll work with third party companies to deploy, support and troubleshoot. This will include companies such as Microsoft, Dell, Civica and Northgate as examples. Attending regular team briefs, project meetings with internal teams or external partners for the deployment of a new project or to troubleshoot ongoing issues. What you'll need As a team player who can forge good working relationships with internal colleagues and external partners. You'll have a keen interest in all areas of work undertaken by the Server Team and be willing to stay abreast of new and emerging technologies. With experience and in-depth knowledge of working with Microsoft Windows Server Operating systems, PowerShell, Microsoft Active Directory on-premise and Azure Active Directory, Microsoft DNS, Microsoft DHCP, Microsoft Hyper-V, Microsoft Exchange on-premise/Online, backup software, Hyper-Converged Infrastructure and Data Centre support and maintenance. You'll utilise your excellent problem-solving skills, being discrete, communicating on all levels, and work on you own initiative. While being flexible. Absorbing and implementing new knowledge quickly but not be afraid to ask questions of their colleagues. For queries please contact Dharmesh Kotak Server Manager at via email. Interviews will take place on Monday 17th and Tuesday 18th August 2026.
26/07/2026
Full time
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference REQ7902 Date posted 22/07/2026 Application closing date 05/08/2026 Location Hybrid working - Home and Leicester City Offices Salary £39,152- £41,771 Per Year Package Total benefit value (includes pension contribution and full holiday entitlement):£56,957 Contractual hours 37 Basis Full time Job category/type Information Technology Attachments Job Specification.pdf Full Time / 37 Hours Per Week / Permanent Play an important role in the day to day running and monitoring of all Server hardware and software, SAN Storage, Databases, Backups, Microsoft 365 Tenant and other key infrastructure such as Active Directory, DNS and DHCP. Currently 11 members strong, you'll join the server team whose primary aim is to maintain the Physical Data Centres along with all the server infrastructure be that Physical or Virtual. We also secure and keep up to date all Server Operating systems and hosted applications. Being at the forefront of working with and deploying Cloud based solutions as and when required. Based out the Data Centre on Anstey Lane but currently working from home. You'll be expected to work from the Data Centre as and when required to fix hardware issues, receive deliveries, and attend meetings with the team, internal teams and third parties. You'll also undertakes a rota-based system to take calls on weekends. With some out of hour's work required from time to time to deal with issues, the deployment of new hardware or software in line with business requirements. What you'll be doing Day to day, you'll deal with and resolve calls logged for the Server Team in Service Manager, monitoring back up jobs, working on or with other members of the team on existing or new projects and executing Request for Change, Service, and Information request activities. Troubleshooting hardware and software related issues. You'll investigate and carry out the necessary work to update hardware and software. Providing expert advice on technical solutions appropriate to the division. Forming close working relationships with other members of the team. As well as, with other teams in the division such as the Infrastructure, ITSM and Application Support teams. In addition, you'll work with third party companies to deploy, support and troubleshoot. This will include companies such as Microsoft, Dell, Civica and Northgate as examples. Attending regular team briefs, project meetings with internal teams or external partners for the deployment of a new project or to troubleshoot ongoing issues. What you'll need As a team player who can forge good working relationships with internal colleagues and external partners. You'll have a keen interest in all areas of work undertaken by the Server Team and be willing to stay abreast of new and emerging technologies. With experience and in-depth knowledge of working with Microsoft Windows Server Operating systems, PowerShell, Microsoft Active Directory on-premise and Azure Active Directory, Microsoft DNS, Microsoft DHCP, Microsoft Hyper-V, Microsoft Exchange on-premise/Online, backup software, Hyper-Converged Infrastructure and Data Centre support and maintenance. You'll utilise your excellent problem-solving skills, being discrete, communicating on all levels, and work on you own initiative. While being flexible. Absorbing and implementing new knowledge quickly but not be afraid to ask questions of their colleagues. For queries please contact Dharmesh Kotak Server Manager at via email. Interviews will take place on Monday 17th and Tuesday 18th August 2026.
Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across WPS UK and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Lead day-to-day IT operations across WPS UK, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and GTD's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills, Knowledge & Experience: Proven experience in an IT Manager or senior IT operations / infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, projects, and service improvement activity. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
26/07/2026
Full time
Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across WPS UK and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Lead day-to-day IT operations across WPS UK, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and GTD's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills, Knowledge & Experience: Proven experience in an IT Manager or senior IT operations / infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, projects, and service improvement activity. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
The Role Our team is responsible for the university data centres and cloud; we are looking for a skilled technician who can self-manage their time and work on projects without micromanagement. AWS experience is preferred, though not required. An interest in the cloud and being trained in cloud skills is necessary for the role. At the same time, we continue to manage a server environment on the premises for the short and near term. The successful candidate needs experience as a sysadmin, working with large server fleets, Windows, DC's and VMware. Experience working in universities is beneficial. For a full list of areas of responsibility, please refer to the attached job description. The Person We are currently modernising our native AWS cloud environment, where we host most of our servers. Whilst cloud experience is beneficial, it is not required, we are training and upskilling our existing staff in cloud skill. This job is perfect if you want to gain cloud skills and work operationally. Knowledge and experience of system administration and managing large server environments is essential. The ideal candidate will have experience working independently and as part of projects. You must be able to communicate effectively with service owners from all parts of the university; therefore, good communication skills are essential. You must be able to work independently. Whilst the job description lists various skills, knowledge of Windows, VMware and Datacentres and hardware will be key to the job. Understanding backups, Linux, AWS and automation is advantageous. Directorate/Function The Directorate for Finance, HR, and Infrastructure plays a critical role in shaping and supporting the University's strategic and operational success. With a focus on excellence, efficiency, and people-centred practices, it delivers vital services that influence the daily experience of staff and students while enabling long-term institutional growth. Further information This is a full-time, permanent position with a starting salary of £50,160 per annum (inclusive of London Weighting). Interviews are expected to be held in the third week of August 2026. For informal enquiries, please contact Raj Desai, Technical Platforms Manager. Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities. We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
26/07/2026
Full time
The Role Our team is responsible for the university data centres and cloud; we are looking for a skilled technician who can self-manage their time and work on projects without micromanagement. AWS experience is preferred, though not required. An interest in the cloud and being trained in cloud skills is necessary for the role. At the same time, we continue to manage a server environment on the premises for the short and near term. The successful candidate needs experience as a sysadmin, working with large server fleets, Windows, DC's and VMware. Experience working in universities is beneficial. For a full list of areas of responsibility, please refer to the attached job description. The Person We are currently modernising our native AWS cloud environment, where we host most of our servers. Whilst cloud experience is beneficial, it is not required, we are training and upskilling our existing staff in cloud skill. This job is perfect if you want to gain cloud skills and work operationally. Knowledge and experience of system administration and managing large server environments is essential. The ideal candidate will have experience working independently and as part of projects. You must be able to communicate effectively with service owners from all parts of the university; therefore, good communication skills are essential. You must be able to work independently. Whilst the job description lists various skills, knowledge of Windows, VMware and Datacentres and hardware will be key to the job. Understanding backups, Linux, AWS and automation is advantageous. Directorate/Function The Directorate for Finance, HR, and Infrastructure plays a critical role in shaping and supporting the University's strategic and operational success. With a focus on excellence, efficiency, and people-centred practices, it delivers vital services that influence the daily experience of staff and students while enabling long-term institutional growth. Further information This is a full-time, permanent position with a starting salary of £50,160 per annum (inclusive of London Weighting). Interviews are expected to be held in the third week of August 2026. For informal enquiries, please contact Raj Desai, Technical Platforms Manager. Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities. We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
£65,281-£70,428 inclusive annual salary +Local Government Pension Scheme Flexible working options (including hybrid) Job Ref: P2042 About the role We are looking for an experienced and forward-thinking ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services. Key responsibilities include: Leading the development, security, and resilience of ICT infrastructure, systems, telephony, and technical services. Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services. Ensuring core Infrastructure systems are available, secure and aligned to business needs. Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money. Supporting the delivery of the Council's ICT and Digital Strategy, including technical roadmaps and service improvements. Maintaining strong cyber security, compliance, backup, disaster recovery, and operational risk arrangements. About you We are seeking a confident ICT leader with strong technical knowledge, excellent communication skills, and a commitment to delivering secure, modern and reliable services. You will have: A degree-level qualification, preferably in IT, or equivalent professional experience. Significant experience managing ICT infrastructure, technical operations, and service delivery. Strong knowledge of Microsoft 365, SharePoint, Teams, servers, networking, storage, and ICT architecture. Good knowledge of cyber security, data protection, compliance, and operational resilience. Experience leading teams, managing suppliers, budgets and technology projects. A customer-focused, collaborative approach with the ability to work effectively with stakeholders at all levels. Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas.Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it isa great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Flexible working options Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 7 th August 2026 Interviews are scheduled for w/c: to be confirmed
26/07/2026
Full time
£65,281-£70,428 inclusive annual salary +Local Government Pension Scheme Flexible working options (including hybrid) Job Ref: P2042 About the role We are looking for an experienced and forward-thinking ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services. Key responsibilities include: Leading the development, security, and resilience of ICT infrastructure, systems, telephony, and technical services. Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services. Ensuring core Infrastructure systems are available, secure and aligned to business needs. Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money. Supporting the delivery of the Council's ICT and Digital Strategy, including technical roadmaps and service improvements. Maintaining strong cyber security, compliance, backup, disaster recovery, and operational risk arrangements. About you We are seeking a confident ICT leader with strong technical knowledge, excellent communication skills, and a commitment to delivering secure, modern and reliable services. You will have: A degree-level qualification, preferably in IT, or equivalent professional experience. Significant experience managing ICT infrastructure, technical operations, and service delivery. Strong knowledge of Microsoft 365, SharePoint, Teams, servers, networking, storage, and ICT architecture. Good knowledge of cyber security, data protection, compliance, and operational resilience. Experience leading teams, managing suppliers, budgets and technology projects. A customer-focused, collaborative approach with the ability to work effectively with stakeholders at all levels. Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas.Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it isa great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Flexible working options Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 7 th August 2026 Interviews are scheduled for w/c: to be confirmed
Data Centre Manager (Infrastructure & Resilience) Based in Stevenage Salary Circa £65,500 Hybrid, 2 days on-site You've run critical infrastructure before. You know what it feels like when the lights can't go out, when a failover has to work first time, and when a call-out rota means your phone is never really off. If that's familiar, keep reading. We're looking for a Data Centre Manager to take ownership of critical UK infrastructure and data centre environments for a major defence organisation. You'll be the person accountable when it matters, leading operational stability, resilience and security across server, storage, network and cloud environments, and you'll manage the team and third-party providers who keep it all running. This isn't a maintenance role. You'll lead disaster recovery testing and failover exercises, own business continuity planning, and drive continuous improvement across power, cooling and building management systems. You'll also line-manage the UK Data Centre Operations Manager, so this comes with real leadership scope, not just technical oversight. What you'll need: Solid experience managing data centre or critical infrastructure environments, including server, storage, network and cloud Strong background in disaster recovery (DR) and business continuity (BC) planning, including leading DR testing and failover exercises Working knowledge of power infrastructure (UPS, generators, distribution), cooling systems, and building management systems (BMS) Experience applying operational governance, change control and risk management in a live, mission-critical environment A track record managing vendors and third-party suppliers in a facilities or infrastructure context Comfortable leading a team through live incidents, including participation in a call-out rota Good to have, not essential: ITIL certification or equivalent CDCP or CDCM certification Familiarity with ISO27001, ISO22301 or MOD DCC & SbD Experience with DCIM or infrastructure monitoring tools Background managing multi-site, national data centre environments Security Clearance: British citizenship required. This role requires DV clearance. If you don't currently hold it, you'll need to be eligible and willing to go through the process. On offer: salary circa £65,500 depending on experience, bonus up to 21% of base, pension contributions up to 14%, and a genuinely flexible hybrid working pattern.
26/07/2026
Full time
Data Centre Manager (Infrastructure & Resilience) Based in Stevenage Salary Circa £65,500 Hybrid, 2 days on-site You've run critical infrastructure before. You know what it feels like when the lights can't go out, when a failover has to work first time, and when a call-out rota means your phone is never really off. If that's familiar, keep reading. We're looking for a Data Centre Manager to take ownership of critical UK infrastructure and data centre environments for a major defence organisation. You'll be the person accountable when it matters, leading operational stability, resilience and security across server, storage, network and cloud environments, and you'll manage the team and third-party providers who keep it all running. This isn't a maintenance role. You'll lead disaster recovery testing and failover exercises, own business continuity planning, and drive continuous improvement across power, cooling and building management systems. You'll also line-manage the UK Data Centre Operations Manager, so this comes with real leadership scope, not just technical oversight. What you'll need: Solid experience managing data centre or critical infrastructure environments, including server, storage, network and cloud Strong background in disaster recovery (DR) and business continuity (BC) planning, including leading DR testing and failover exercises Working knowledge of power infrastructure (UPS, generators, distribution), cooling systems, and building management systems (BMS) Experience applying operational governance, change control and risk management in a live, mission-critical environment A track record managing vendors and third-party suppliers in a facilities or infrastructure context Comfortable leading a team through live incidents, including participation in a call-out rota Good to have, not essential: ITIL certification or equivalent CDCP or CDCM certification Familiarity with ISO27001, ISO22301 or MOD DCC & SbD Experience with DCIM or infrastructure monitoring tools Background managing multi-site, national data centre environments Security Clearance: British citizenship required. This role requires DV clearance. If you don't currently hold it, you'll need to be eligible and willing to go through the process. On offer: salary circa £65,500 depending on experience, bonus up to 21% of base, pension contributions up to 14%, and a genuinely flexible hybrid working pattern.
Cirrus Selection is seeking a Data Centre Manager (Infrastructure & Resilience) based in Stevenage. You will own critical UK infrastructure and data centre environments for a major defence organisation, leading operational stability, resilience and security across server, storage, network and cloud environments. You will manage the team and third-party providers, run DR/testing, own business continuity planning, and drive improvements in power, cooling and building management systems.
26/07/2026
Full time
Cirrus Selection is seeking a Data Centre Manager (Infrastructure & Resilience) based in Stevenage. You will own critical UK infrastructure and data centre environments for a major defence organisation, leading operational stability, resilience and security across server, storage, network and cloud environments. You will manage the team and third-party providers, run DR/testing, own business continuity planning, and drive improvements in power, cooling and building management systems.
Software Development Engineer, Data Center Builder Tools Job ID: Amazon Data Services UK Limited The Data Center Builder Tools team is looking for an innovative, self-directed Software Development Engineer to build the next generation of real-time middleware and runtime software that powers industrial control systems across AWS Data Centers worldwide. Contribute to Amazon's vision of developing the safest, most secure, reliable, and efficient data centers on Earth. As a Software Development Engineer II (SDE II) on this team, you will design and build the software that sits between industrial hardware and the cloud - a unified, real-time data plane that lets control applications, device drivers, and cloud services exchange data reliably on industrial computing hardware. This is deep systems work: you will shape the runtime, the communication layer, and the protocol integrations that everything else in the platform is built on. In this role you will: Design and build real-time middleware and runtime components - the data exchange layer, type system, and communication patterns (publish/subscribe and request/reply) that connect distributed control applications across languages and hardware. Integrate with industrial automation platforms and hardware protocols (e.g. IEC 61131-3, EtherCAT, PROFINET, Modbus, OPC-UA, IO-Link) and the device drivers that bridge them onto the platform. Build the bridge to the cloud - reliable metric publication, command handling, and telemetry from the edge into AWS, with the right delivery guarantees for each data class. Work at the boundary of distributed and real time systems, where correctness means both the right result and the right timing - bounded latency, predictable behavior, and graceful degradation when connectivity is lost. Partner with a cross functional team of hardware engineers, controls engineers, data center operations, and security specialists to take features from design through to hardware validation. If you're excited by low level systems, real time data movement, and connecting physical equipment to the cloud at scale, this is the role for you. Key job responsibilities As an SDE II on this team, you will own the design and delivery of the runtime and middleware components at the core of the platform. This is a hands on building role with significant technical ownership and accountability over how the system moves and models data. Your primary responsibilities will include: Architecting and implementing runtime and real time middleware - high performance, low latency components that run both on embedded/edge controllers and in the cloud, with a focus on determinism, reliability, and resource efficiency on constrained hardware. Building industrial protocol and hardware integrations - extending the platform with new device drivers and protocol support and solving the hard problems of cross language, cross platform data exchange (type systems, serialization, memory layout, and schema/versioning). Owning the edge to cloud communication path - designing how telemetry, metrics, and commands flow between devices and AWS services with appropriate quality of service, backpressure, and store and forward behavior. Engineering for real time correctness - reasoning about latency budgets, throughput, and failure modes in a distributed system where the software is adjacent to physical control loops. Raising the engineering bar - driving strong testing (unit, integration, and on hardware validation), performance benchmarking, code review, and operational excellence for the components you own. Collaborating across disciplines-working with hardware, controls, security, and operations partners to turn ambiguous requirements into robust, shippable software. Mentoring and contributing to technical direction - guiding more junior engineers and helping shape the roadmap for the runtime and middleware layer. The ideal candidate has a strong systems software background and experience across several of the following: real time or embedded systems, industrial automation platforms and hardware protocols, distributed systems, middleware/messaging (pub/sub, RPC), and cloud communication. You are comfortable working close to the metal, memory, concurrency, and serialization timing and equally comfortable reasoning about how edge components integrate with cloud services. Strong problem solving skills, attention to correctness in the face of hardware and timing constraints, and the ability to work effectively in a fast paced, cross functional environment are essential. Experience with Rust, C/C++, or Python, and with technologies such as Industrial automation platforms, OPC UA, DDS/Zenoh or similar real time middleware, is a strong advantage. A day in the life AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team The Data Center Builder Tools team develops tooling for device frameworks, and device lifecycle management in AWS Data Centers. This includes both frontend and backend services use by internal development teams and on site customers. Our tools power the industrial controls systems deployed in our data centers. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career-advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - Experience in professional, non internship software development - Experience programming with at least one modern language such as Java, C++, or C# including object oriented design - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations, or experience in development in the last 3 years - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems, or experience building complex software systems that have been successfully delivered to customers - Experience programming with at least one software programming language, or experience in professional, non internship software development Preferred Qualifications - Bachelor's degree in computer science or equivalent - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations - Bachelor's degree or equivalent in Computer Science - Experience in embedded development in C/C++, or experience programming with at least one software programming language - Experience with general troubleshooting/debugging of hardware, or experience in development in the last 3 years Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability . click apply for full job details
26/07/2026
Full time
Software Development Engineer, Data Center Builder Tools Job ID: Amazon Data Services UK Limited The Data Center Builder Tools team is looking for an innovative, self-directed Software Development Engineer to build the next generation of real-time middleware and runtime software that powers industrial control systems across AWS Data Centers worldwide. Contribute to Amazon's vision of developing the safest, most secure, reliable, and efficient data centers on Earth. As a Software Development Engineer II (SDE II) on this team, you will design and build the software that sits between industrial hardware and the cloud - a unified, real-time data plane that lets control applications, device drivers, and cloud services exchange data reliably on industrial computing hardware. This is deep systems work: you will shape the runtime, the communication layer, and the protocol integrations that everything else in the platform is built on. In this role you will: Design and build real-time middleware and runtime components - the data exchange layer, type system, and communication patterns (publish/subscribe and request/reply) that connect distributed control applications across languages and hardware. Integrate with industrial automation platforms and hardware protocols (e.g. IEC 61131-3, EtherCAT, PROFINET, Modbus, OPC-UA, IO-Link) and the device drivers that bridge them onto the platform. Build the bridge to the cloud - reliable metric publication, command handling, and telemetry from the edge into AWS, with the right delivery guarantees for each data class. Work at the boundary of distributed and real time systems, where correctness means both the right result and the right timing - bounded latency, predictable behavior, and graceful degradation when connectivity is lost. Partner with a cross functional team of hardware engineers, controls engineers, data center operations, and security specialists to take features from design through to hardware validation. If you're excited by low level systems, real time data movement, and connecting physical equipment to the cloud at scale, this is the role for you. Key job responsibilities As an SDE II on this team, you will own the design and delivery of the runtime and middleware components at the core of the platform. This is a hands on building role with significant technical ownership and accountability over how the system moves and models data. Your primary responsibilities will include: Architecting and implementing runtime and real time middleware - high performance, low latency components that run both on embedded/edge controllers and in the cloud, with a focus on determinism, reliability, and resource efficiency on constrained hardware. Building industrial protocol and hardware integrations - extending the platform with new device drivers and protocol support and solving the hard problems of cross language, cross platform data exchange (type systems, serialization, memory layout, and schema/versioning). Owning the edge to cloud communication path - designing how telemetry, metrics, and commands flow between devices and AWS services with appropriate quality of service, backpressure, and store and forward behavior. Engineering for real time correctness - reasoning about latency budgets, throughput, and failure modes in a distributed system where the software is adjacent to physical control loops. Raising the engineering bar - driving strong testing (unit, integration, and on hardware validation), performance benchmarking, code review, and operational excellence for the components you own. Collaborating across disciplines-working with hardware, controls, security, and operations partners to turn ambiguous requirements into robust, shippable software. Mentoring and contributing to technical direction - guiding more junior engineers and helping shape the roadmap for the runtime and middleware layer. The ideal candidate has a strong systems software background and experience across several of the following: real time or embedded systems, industrial automation platforms and hardware protocols, distributed systems, middleware/messaging (pub/sub, RPC), and cloud communication. You are comfortable working close to the metal, memory, concurrency, and serialization timing and equally comfortable reasoning about how edge components integrate with cloud services. Strong problem solving skills, attention to correctness in the face of hardware and timing constraints, and the ability to work effectively in a fast paced, cross functional environment are essential. Experience with Rust, C/C++, or Python, and with technologies such as Industrial automation platforms, OPC UA, DDS/Zenoh or similar real time middleware, is a strong advantage. A day in the life AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team The Data Center Builder Tools team develops tooling for device frameworks, and device lifecycle management in AWS Data Centers. This includes both frontend and backend services use by internal development teams and on site customers. Our tools power the industrial controls systems deployed in our data centers. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career-advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - Experience in professional, non internship software development - Experience programming with at least one modern language such as Java, C++, or C# including object oriented design - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations, or experience in development in the last 3 years - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems, or experience building complex software systems that have been successfully delivered to customers - Experience programming with at least one software programming language, or experience in professional, non internship software development Preferred Qualifications - Bachelor's degree in computer science or equivalent - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations - Bachelor's degree or equivalent in Computer Science - Experience in embedded development in C/C++, or experience programming with at least one software programming language - Experience with general troubleshooting/debugging of hardware, or experience in development in the last 3 years Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability . click apply for full job details
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you a passionate problem solver with a talent for unravelling intricate technical challenges? Do you flourish in an environment that demands innovation, resilience, and the ability to build and maintain robust services? If so, we have an exciting opportunity for you within the Infrastructure Reliability Engineering Organisation (IREO) team. Responsibilities Dive deep to pinpoint the underlying causes of customer-related issues, providing valuable assistance in escalations when necessary. Apply Linux expertise to troubleshoot, innovate solutions, and resolve technical issues. Efficiently manage ticket queues for both our internal team and partner service teams ensuring service level agreements (SLAs) are met. Lead the team to enhance operational efficiency by analysing root causes, trends and developing metrics, procedures, tools and documentation. Engage with internal service teams to contribute to company-wide initiatives, including tasks such as patching, operating system migrations, and code updates. Work with various internal software development teams to actively enhance systems and services within the team's scope. Collaborate closely with experienced engineers and actively engage in knowledge-sharing sessions with the team. Allocate personal development time for mastering new programming languages, honing software development skills, and crafting services to enrich your career growth. Basic Qualifications Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field Experience in systems administration (Linux/Windows) Experience working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent Preferred Qualifications Experience in cloud computing technologies Experience in networking and troubleshooting Experience with support procedures and methodologies for production computing environments Experience automating routine tasks Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here:
26/07/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you a passionate problem solver with a talent for unravelling intricate technical challenges? Do you flourish in an environment that demands innovation, resilience, and the ability to build and maintain robust services? If so, we have an exciting opportunity for you within the Infrastructure Reliability Engineering Organisation (IREO) team. Responsibilities Dive deep to pinpoint the underlying causes of customer-related issues, providing valuable assistance in escalations when necessary. Apply Linux expertise to troubleshoot, innovate solutions, and resolve technical issues. Efficiently manage ticket queues for both our internal team and partner service teams ensuring service level agreements (SLAs) are met. Lead the team to enhance operational efficiency by analysing root causes, trends and developing metrics, procedures, tools and documentation. Engage with internal service teams to contribute to company-wide initiatives, including tasks such as patching, operating system migrations, and code updates. Work with various internal software development teams to actively enhance systems and services within the team's scope. Collaborate closely with experienced engineers and actively engage in knowledge-sharing sessions with the team. Allocate personal development time for mastering new programming languages, honing software development skills, and crafting services to enrich your career growth. Basic Qualifications Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field Experience in systems administration (Linux/Windows) Experience working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent Preferred Qualifications Experience in cloud computing technologies Experience in networking and troubleshooting Experience with support procedures and methodologies for production computing environments Experience automating routine tasks Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here:
Chief Engineer, Data Centre Engineering Operations, Data Centre Engineering Operations Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations Implement and execute site or equipment specific training exercises. Exercises cover, but are not limited to: stand by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. Oversee day to day operation and maintenance of mechanical and electrical equipment in data center sites Operate independently, with limited direct management Assist in the design and build out of new facilities and perform root cause analysis of equipment failures Act as an escalation point for all facilities related issues within the data center region. Work OT hours as needed to support site stability Troubleshoot and report facility and data sever level events within internal Service Level Agreements (SLA) Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Ensure all safety procedures are adhered to by vendors, and AWS staff Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). Candidates should be able to lift up to 40 lbs and or work in elevated locations. Ability to work in an environment that operates 24/7 with an ability to provide after hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS Work at height, and from ladders Perform physical tasks during the shift Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications Experience carrying new design concepts through exploration, development, and into deployment or mass production Experience in MS Excel, Word, and Windows Operating Systems Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications Knowledge of critical data centre equipment Knowledge of engineering documentation, electrical diagrams and standard operating procedures Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA Experience in project management in data centres or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
26/07/2026
Full time
Chief Engineer, Data Centre Engineering Operations, Data Centre Engineering Operations Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations Implement and execute site or equipment specific training exercises. Exercises cover, but are not limited to: stand by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. Oversee day to day operation and maintenance of mechanical and electrical equipment in data center sites Operate independently, with limited direct management Assist in the design and build out of new facilities and perform root cause analysis of equipment failures Act as an escalation point for all facilities related issues within the data center region. Work OT hours as needed to support site stability Troubleshoot and report facility and data sever level events within internal Service Level Agreements (SLA) Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Ensure all safety procedures are adhered to by vendors, and AWS staff Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). Candidates should be able to lift up to 40 lbs and or work in elevated locations. Ability to work in an environment that operates 24/7 with an ability to provide after hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS Work at height, and from ladders Perform physical tasks during the shift Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications Experience carrying new design concepts through exploration, development, and into deployment or mass production Experience in MS Excel, Word, and Windows Operating Systems Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications Knowledge of critical data centre equipment Knowledge of engineering documentation, electrical diagrams and standard operating procedures Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA Experience in project management in data centres or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Principal Business Development Manager, ProServe ACDC Job ID: AWS EMEA SARL (UK Branch) - F93 The Amazon Web Services (AWS) Professional Services (ProServe) ACDC team is seeking a dynamic Business Development Manager to join our team. In this role you'll lead engagements through negotiation and contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. You will be responsible for driving AWS Professional Services contracts (ProServe Orders (PSOs , understanding and defining business outcomes, building trust and managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. The ProServe ACDC Business Development Manager will be expected to collaborate with AWS Strategic Customer Engagement (SCE) teams, ProServe Account Executives, Delivery Consultants and Account Teams to drive customer success and business growth. This is a fast-paced environment, requiring adaptability and the ability to manage multiple complex engagements in parallel. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, bid management and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. Performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and deal cycle duration. Key job responsibilities Leading business development efforts by engaging customers and driving multiple high-value engagements simultaneously Collaborating with Amazon Global Sales (AGS) representatives to Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes. Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery Advocating for customers while balancing AWS business objectives Provide leadership, direction, and coaching to project teams, enhancing their capabilities and ensuring high performance. Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution. About the team The ACDC program is designed for customers ready to make a substantial move to AWS, enabling them to migrate and modernize more quickly, cost-effectively and securely than previously possible. The ACDC program applies a holistic approach, providing tailored support and bespoke investments to customers in exchange for longer term contractual commitment to migrate, modernize and maintain workloads on AWS. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience managing and delivering large-scale enterprise IT projects Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.) Experience with software development life cycle (sdlc) and agile/iterative methodologies Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies Preferred Qualifications Knowledge of compliance and security standards across the enterprise IT landscape Experience implementing AWS services in a variety of distributed computing environments Experience managing executive customer relationships and key business stakeholders Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets Experience with enterprise systems including SAP, Oracle, and custom applications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
26/07/2026
Full time
Principal Business Development Manager, ProServe ACDC Job ID: AWS EMEA SARL (UK Branch) - F93 The Amazon Web Services (AWS) Professional Services (ProServe) ACDC team is seeking a dynamic Business Development Manager to join our team. In this role you'll lead engagements through negotiation and contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. You will be responsible for driving AWS Professional Services contracts (ProServe Orders (PSOs , understanding and defining business outcomes, building trust and managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. The ProServe ACDC Business Development Manager will be expected to collaborate with AWS Strategic Customer Engagement (SCE) teams, ProServe Account Executives, Delivery Consultants and Account Teams to drive customer success and business growth. This is a fast-paced environment, requiring adaptability and the ability to manage multiple complex engagements in parallel. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, bid management and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. Performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and deal cycle duration. Key job responsibilities Leading business development efforts by engaging customers and driving multiple high-value engagements simultaneously Collaborating with Amazon Global Sales (AGS) representatives to Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes. Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery Advocating for customers while balancing AWS business objectives Provide leadership, direction, and coaching to project teams, enhancing their capabilities and ensuring high performance. Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution. About the team The ACDC program is designed for customers ready to make a substantial move to AWS, enabling them to migrate and modernize more quickly, cost-effectively and securely than previously possible. The ACDC program applies a holistic approach, providing tailored support and bespoke investments to customers in exchange for longer term contractual commitment to migrate, modernize and maintain workloads on AWS. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience managing and delivering large-scale enterprise IT projects Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.) Experience with software development life cycle (sdlc) and agile/iterative methodologies Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies Preferred Qualifications Knowledge of compliance and security standards across the enterprise IT landscape Experience implementing AWS services in a variety of distributed computing environments Experience managing executive customer relationships and key business stakeholders Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets Experience with enterprise systems including SAP, Oracle, and custom applications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Studio Assistant supports the smooth day-to-day running of ITCH Media's studio, office, and kit room. With a good understanding of camera and lighting equipment, they oversee the booking, organisation and maintenance of the agency's kit, ensuring it is stored safely, logged accurately, and is in full working order before being sent out to use on set. Assisting with kit prep and being on hand to help when the team of filmmakers return from shoots. They work closely with the Studio Manager and the Filmmaking team to provide hands on support for shoots that are ITCH studio based, whilst also being the go to person for general upkeep in the office, ensuring all facilities and equipment are in good working order. Also handling office repairs, restocking, and smaller IT tasks, including basic server admin and hardware support, they take pride in keeping the space in good working order whilst also being an integral support for the filmmaking team. Key Skills Strong organisational skills with attention to detail. Basic understanding of camera and lighting gear. Basic understanding of IT hardware and server systems (training provided if needed). Ability to manage multiple tasks and prioritise effectively. Good communication and interpersonal skills for working across teams. Proactive and hands on approach to problem solving. Comfortable with manual handling and basic maintenance tasks. Reliability and a positive, can do attitude. Responsibilities Main Responsibility Maintain the organisation, cleanliness, and operational readiness of the office, studio and kit room. Manage and oversee the kit booking system, ensuring all equipment is logged, maintained and ready for use. Provide day to day operational and technical support to keep ITCH's studio and facilities running smoothly. Day-to-day Keep the office, studio, and kit room tidy, organised, and safe for all staff and visitors. Manage the kit booking system, ensuring accurate tracking of equipment in and out. Conduct regular kit checks, arranging repairs or replacements as needed. Ensure all kit is safely stored, labelled, and easy to locate. Restock office supplies, including kitchen and stationery items, as required. Coordinate and oversee minor office repairs or maintenance work, liaising with contractors where necessary. In charge of all items delivered to the office and supporting the producers with any returns. Organise and track all props. Ensure all hired kit for shoots is packaged and returned safely to the client or rental company. Support with small scale IT tasks, including basic server admin and IT hardware setup. Assist with in office shoots, ensuring the studio is set up, prepared, and reset after use. Provide first line support for IT equipment, escalating to external support if required. Help manage general storage areas to keep them organised and accessible. Assist the Studio Manager with any operational or facilities related tasks. Ensure health and safety standards are maintained across the studio and office spaces. Provide first line support for IT equipment and software, including Scoro, Hubspot, HiBob and Google Workspace, escalating to external support if required. Support the onboarding of new staff with workspace and IT setup. Benefits Annual bonus scheme. Christmas closure (no emails, meetings, or scheduled time off). New business incentive for successful leads. Annual profit share bonus scheme. Yearly training budget and development days. Cycle to work scheme. Health insurance (private healthcare). Additional holidays based on tenure. Mental health support (free access to mindfulness tools). Access to kitchen, office supplies, and equipment.
26/07/2026
Full time
The Studio Assistant supports the smooth day-to-day running of ITCH Media's studio, office, and kit room. With a good understanding of camera and lighting equipment, they oversee the booking, organisation and maintenance of the agency's kit, ensuring it is stored safely, logged accurately, and is in full working order before being sent out to use on set. Assisting with kit prep and being on hand to help when the team of filmmakers return from shoots. They work closely with the Studio Manager and the Filmmaking team to provide hands on support for shoots that are ITCH studio based, whilst also being the go to person for general upkeep in the office, ensuring all facilities and equipment are in good working order. Also handling office repairs, restocking, and smaller IT tasks, including basic server admin and hardware support, they take pride in keeping the space in good working order whilst also being an integral support for the filmmaking team. Key Skills Strong organisational skills with attention to detail. Basic understanding of camera and lighting gear. Basic understanding of IT hardware and server systems (training provided if needed). Ability to manage multiple tasks and prioritise effectively. Good communication and interpersonal skills for working across teams. Proactive and hands on approach to problem solving. Comfortable with manual handling and basic maintenance tasks. Reliability and a positive, can do attitude. Responsibilities Main Responsibility Maintain the organisation, cleanliness, and operational readiness of the office, studio and kit room. Manage and oversee the kit booking system, ensuring all equipment is logged, maintained and ready for use. Provide day to day operational and technical support to keep ITCH's studio and facilities running smoothly. Day-to-day Keep the office, studio, and kit room tidy, organised, and safe for all staff and visitors. Manage the kit booking system, ensuring accurate tracking of equipment in and out. Conduct regular kit checks, arranging repairs or replacements as needed. Ensure all kit is safely stored, labelled, and easy to locate. Restock office supplies, including kitchen and stationery items, as required. Coordinate and oversee minor office repairs or maintenance work, liaising with contractors where necessary. In charge of all items delivered to the office and supporting the producers with any returns. Organise and track all props. Ensure all hired kit for shoots is packaged and returned safely to the client or rental company. Support with small scale IT tasks, including basic server admin and IT hardware setup. Assist with in office shoots, ensuring the studio is set up, prepared, and reset after use. Provide first line support for IT equipment, escalating to external support if required. Help manage general storage areas to keep them organised and accessible. Assist the Studio Manager with any operational or facilities related tasks. Ensure health and safety standards are maintained across the studio and office spaces. Provide first line support for IT equipment and software, including Scoro, Hubspot, HiBob and Google Workspace, escalating to external support if required. Support the onboarding of new staff with workspace and IT setup. Benefits Annual bonus scheme. Christmas closure (no emails, meetings, or scheduled time off). New business incentive for successful leads. Annual profit share bonus scheme. Yearly training budget and development days. Cycle to work scheme. Health insurance (private healthcare). Additional holidays based on tenure. Mental health support (free access to mindfulness tools). Access to kitchen, office supplies, and equipment.
