Cloud Technical Lead - VCF. Must have an Active DV Clearance.
The position is ideal for an experienced cloud professional with strong VMware expertise who enjoys leading technical teams and solving complex infrastructure challenges.
Responsibilities
- Lead technical activities across cloud infrastructure and support services.
- Respond to complex escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve technical incidents.
- Deliver planned infrastructure changes through established change management processes.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation including Work Instructions and Patching Schedules.
- Provide technical leadership and guidance to engineering teams.
- Support continual service improvement and operational excellence.
Skills and Experience
- Strong experience administering VMware Cloud Foundation (VCF). This is essential.
- Extensive experience across the VMware stack including VCF, vCenter, ESXi, NSX, SDDC Manager, and vCloud Director.
- Significant VMware administration and support experience.
- Experience with event management tools such as SCOM and Aria Operations.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience providing technical leadership within infrastructure environments.
- Automation and scripting experience using PowerShell.
- Windows Server administration experience.
- Experience with software distribution tools such as MECM.
- Good understanding of ITSM processes and service management best practice.
- Experience working within highly secure environments.