144 jobs found

Software Engineer in Test (Automation) Java or C# - Nottingham Location: East Midlands Industry: IT Salary: £35,000 - £40,000 per annum Posted: 28/01/2015 Overview We have an urgent requirement for a Software Engineer in Test, with the ability to code in either C# or Java. In this role the Software Engineer in Test will architect, develop and maintain C#/.Net or Java automated test systems for their flagship product. The candidate will lead the creation of an automated testing environment for a global software house and must demonstrate proven experience in a full lifecycle development environment for Windows/Web applications. Responsibilities and Qualifications Experience with automated testing tools (Selenium, QTP, Testcomplete, Ranorex) Proficiency in either C# or Java Full lifecycle development experience Excellent communication skills Benefits Salary up to £40,000 plus an excellent benefits package. Professional growth by working closely with senior developers and product managers, sharing ownership of product quality, and contributing to cutting edge commercial software for a global market. Candidate Eligibility Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy. Recruiter Mark Heywood Phone: Email:

InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica

Software Development Manager - .Net/WEB - 50K + Bens Location: West Midlands Industry: IT Salary: £46000 - £52000 per annum + Healthcare, Pension Posted: 23/01/2016 Overview Software Development Manager role to manage a Microsoft development team, both in house developers (ASP.Net, C#, MVC) and an offshore team. Oversee a team of developers and testers while providing hands on coding for 10-20 % of the time. Responsibilities Lead and manage a team of approximately 10 developers and testers across UK/European offices. Conduct appraisals, salary reviews, training and hiring from day one. Write and maintain ASP.Net/C#/MVC code. Ensure effective systems integration testing and promote automation testing. Communicate progress to Head of IT and present reports. Manage project timelines, resources and deliverables in a dynamic environment. Technical Environment WEB Applications, ASP.Net, C#, MVC, SQL Server, HTML, JavaScript. Company British success established over 20 years, commanding a large market share. Modern office facilities with free parking located in East Midlands, commutable from Coventry, Leicester, Derby and Nottingham. Benefits Salary on offer 50K, Pension & Private Health, Training, Free parking, Cycle to Work scheme. Contact Recruiter: Jo Bevington Phone: Email: EEO Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy.

Mid/Senior Tester (hands-on) - up to £45k Location: East Midlands Industry: IT Salary: £35000 - £45000 per annum + benefits Posted: 13/04/2021 Description Mid-Level Tester, Senior Software Tester, Test Analyst, Manual Tester, Software Tester, QA Tester, Application Tester, Senior Tester. Are you an experienced Mid-Level Tester or Senior Tester looking for your next challenge in testing? Do you enjoy being a key voice for testing and working in dynamic testing teams and environments doing hands on manual testing of web based software, applications or systems? Want to work for an industry leading specialist software house based in Derby where you will progress and be a key part of testing moving forward? We have a great opportunity for an ambitious Mid-Level Tester or Senior Software Tester with strong experience in manual software testing practises and processes. This is a superb chance for an experienced Web Tester to step up and join an exciting forward thinking establishment who are all about the technology and ultimately grow their career in progressive web based software/application testing as well as being part of the journey into test automation. You will be a key influencer in a growing test team ensuring the standard of testing is always up to speed and kept modern. Due to natural growth of the development team and project demands, this is an exciting time to join a software house at a time of expansion. We are looking for established Software Testers who above all are passionate for all things testing related. You will be working closely with fellow test colleagues, development manager, developers, dev team stakeholders, business analysts and project managers. Ideal experience to have: 3+ years experience with manual web software testing tools & SDLC (software development life cycle) Experience leading projects or test teams ISTQB or ISEB qualified Our client have a fantastic reputation and are leaders within their field. Not only are they a leading software house but also leaders within their industry who offer opportunities for career progression and growth. For experience of solid software testing and senior level duties, our client is willing to pay up to 45k & with a great package to compliment. This role is based in Derby and is easily commutable from the surrounding East Midlands and West Midlands area, Nottingham, Leicester, Loughborough, Birmingham, etc. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an employment agency in respect of this vacancy. Recruiter: Bryn Evans Phone: Email:

Work Location: London, United Kingdom Hours: 35 Line of Business: Technology Solutions Pay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Job Description This is a hybrid role within our Treasury technology group that covers: Business analyst within our Treasury Analytics Group. Support for our FIS Quantum & TBSM applications within our Production Support Group. The Treasury Analytics Group is responsible for measurement and management of market risk (interest rate and foreign exchange) for the Bank's retail portfolios. The team develops financial models and processes required for measuring, transfer pricing, hedging product profitability, and financial management reporting. The Treasury Analytics Group is embarking on a brand new initiative to build the next generation strategic platform for risk, valuations and analytics to meet the growing and future needs of the department. This is an exciting opportunity to work on cutting edge technologies including Big Data and NoSQL databases (Hadoop, HBase, Hive, Spark and MongoDB) to allow the business to gain advanced insight into their portfolios and valuation metrics. Business Analyst Responsibilities Lead business requirements elicitation, analysis, and documentation efforts Assist technology team in Azure cloud solution implementation; write Spark SQL queries to analyze and transform data; provide feedback to User Interface team; testing and documentation Analyze solution requirements; understand project scope; determine project priorities; ensure efficient and on-time delivery of project tasks and milestones; follow proper escalation paths Look for opportunities for process improvement and automation Production Support Responsibilities Provide support for vendor hosted FIS Quantum application, covering stakeholders from Front Office, Operations and Finance Provide support for Treasury Balance Sheet Management applications and batches Provide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globally Manage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively Perform effective troubleshooting, incident & problem management Deploy changes to the Production Environment follow the TD Bank's Change management process Perform scheduled activities such as DR testing, user attestations, remediation of control audit, etc Update knowledge-based articles on timely manner and conduct trainings across regions Working hours and coverage includes Team onsite coverage is required 5 days a week Adhoc after hours, weekend and Bank Holiday coverage Shift coverage typically between 7am - 7pm Job Requirements Mandatory Skills Undergraduate Degree or Technical Certificate 5+ years relevant experience Experience working on large scale projects as well as handling day-to-day operational requests from the business stakeholders Experience in Linux, Oracle, MS SQL DB, ITRS, Autosys, Dynatrace, Splunk Ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills Ability to work independently and as part of the team in Agile environment Strong problem-solving skills Strong Excel skills Experience working with developers, business analysts, and infrastructure support teams will be an asset Knowledge of automation and process improvement Strong understanding of ITIL Incident Management, Problem Management and Change Management Knowledge of Scripting, SQL and/or experience in programming languages such as Java and Python Knowledge of IT project & development lifecycles (SDLC), agile methodology, and ITIL Nice to Have Skills Experience in FIS Quantum application Experience in financial services industry, specifically in Capital Markets and Treasury Experience with Big Data and NoSQL databases (Hadoop/HBase/Spark) and Spark SQL is a bonus Familiarity with other programming languages is a plus (e.g., Python) Practical experience of support both Physical, and VMware environments Understanding of financial markets and products Experience in Banking Operations technologies such as liquidity and market risk Practical working experience in multi-tier applications support will be an asset to have Knowledge of cloud technologies, including Azure Experience in messaging, middleware, Java application servers Who We Are TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Our Total Rewards Package Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. US Labor & Employment Posters California Privacy Accessibility FAQ US Labor & Employment Posters California Privacy Accessibility FAQ Our Values At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities - TD Ready Commitment That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada US Europe & Asia Pacific

CRM & Automation Lead (FTC) Role: Campaign, CRM & HubSpot Automation Lead (3-Month FTC) Location: London Contract Type: 3-month fixed-term contract with scope to grow This is a hands-on, execution-focused contract where you'll design and activate end-to-end HubSpot lifecycle journeys, define segmentation and lead scoring logic, and build the reporting infrastructure to measure performance at every stage of the funnel. You'll sit at the intersection of data, automation, and campaign delivery, working closely with the Business Director, Data Strategy Director, and Performance Marketing Manager. The team is cross-functional and collaborative - you'll partner regularly with media planners, the analytics team, and the creative studio. The primary scope of this FTC is lifecycle automation and CRM. Should the role convert to a permanent position, responsibilities expand to include full paid media campaign management across LinkedIn, Google Ads, Meta, and programmatic channels. What you will be doing: Lifecycle Automation & CRM Design end-to-end HubSpot lifecycle journeys to improve retention, reactivation, and cross-sell performance across enterprise accounts. Build and launch HubSpot automation workflows, ensuring accurate integration with Salesforce. Define segmentation, lead scoring, and audience logic to sharpen targeting precision and MQL quality. Troubleshoot front-end marketing automation issues across landing pages, forms, and email journeys. Manage lead routing processes and ensure accurate, timely handover to sales teams. Reporting & Analytics Set up lifecycle tracking, performance dashboards, and reporting frameworks to surface clear, actionable insight. Own full-funnel reporting: pull and interpret data from GA4, HubSpot, and Salesforce to produce performance reports for internal teams and client stakeholders. Translate complex engagement and campaign data into practical recommendations that inform strategy. Validate tracking tags and pixels before new campaigns or platforms go live; coordinate fixes with analytics and development teams as required. Testing & Optimisation Maintain a structured testing and optimisation backlog; run experiments and apply learnings continuously. Identify opportunities to improve lifecycle journey performance, MQL quality, and conversion rates. Campaign Operations (Supporting Scope) Support paid media execution across LinkedIn, Google Ads, Meta, and programmatic platforms as required. Assist with campaign pacing, spend reconciliation, and creative spec delivery alongside the Performance Marketing Manager. Implement landing page updates and copy optimisations aligned with SEO best practice. Schedule and build email campaigns; QA outbound comms including webinar sequences. Collaboration Act as the day-to-day owner for campaign operations and reporting, working closely with media, analytics, and the creative studio. Communicate proactively and clearly with internal and client stakeholders across all active workstreams. What you need to be great in this role: Essential Proven hands-on experience with HubSpot - building automation workflows, managing integrations, and troubleshooting front-end issues (backend development not required). Strong GA4 proficiency: confident pulling, interpreting, and acting on analytics data to drive campaign and site improvements. Experience with Salesforce alongside HubSpot, including workflow management and integration troubleshooting. Solid Excel or Google Sheets skills, including building and maintaining reporting templates and pivot-based analysis. Experience in a B2B digital marketing environment, agency-side or client-side. Meticulous attention to detail - campaign setup, tracking, and lead routing require rigorous QA at every stage. Clear, confident communication: able to translate data and insights into recommended actions for both technical and non-technical stakeholders. Comfortable managing multiple priorities autonomously, with a pragmatic, outcomes-focused approach. Desirable Hands-on paid media experience: Google Ads, LinkedIn, Meta, and/or programmatic platforms. Familiarity with Google Tag Manager and copy-level SEO best practices. Experience with data visualisation tools. Gen AI & Agentic Thinking Proficiency with Gen AI tools relevant to digital marketing - using AI to support campaign analysis, content testing, or automation design. Experience developing personal AI-assisted workflows to improve efficiency and output quality. Agentic approach to problem-solving: able to break down complex, multi-step challenges systematically and identify clear paths forward. Ability to critically evaluate AI-generated outputs and apply sound human judgement before acting on them. Work Arrangement: Flexible working supported with reasonable adjustments available throughout the process.

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary A SRE platform team is responsible to build and maintain a platform for other teams to use. The platform can support the development, deployment, and operations of software applications. Platform teams may also be called SRE specialists. Optimize the software delivery process: Platform teams can simplify how developers interact with infrastructure, streamline onboarding, and make testing and development faster The Software Engineer will play a key role in the Sophos development process by facilitating, managing, communicating, and automating tasks for the deployment and configuration of continuous feature builds for multiple development teams. By leveraging knowledge and expertise in the development and deployment of SaaS applications and microservices hosted in the cloud, the SRE engineer will streamline the process of quick and frequent automated builds, managing the public endpoints API's and help elevate the Sophos development process to the next level of agility. As a member of the Sophos SRE team, you will work closely with Senior software engineers and Product Managers to design and build the foundational toolset and capabilities that allow Sophos developers to quickly bring new features to market. What You Will Do Build new product/ Customizing terraform automations using Java technologies. Carry out the analysis, design, and implementation of new features across the Java Backend software stack, leveraging modern design patterns. Address defects within well-defined SLAs to ensure that our customers stay happy. Build features and modules using Java, Spring Boot, Microservices & AWS. Write automated unit and integration tests to execute within CI/CD pipelines & terraform in Platform code. Will be part of platform/ could implementing for the Infrastructure as a Service (IAAS) using Docker & Kubernetes. Take pride in authorship of code and hold your teammates to equally high standards. Work with best of breed Cloud technologies. Learn new technologies and skills and apply them to your work. Work in an Agile environment, releasing software frequently. What You Will Bring 1-2 years of development experience in Java, Spring Boot, Microservices & AWS. Strong understanding of APIs development principles, including concepts on design Patterns, problem solving, Data structures, Should have fare understanding / experience in product development area. Should have knowledge of CICD pipelines - Dockers, Kubernetes, Jenkins, Should have worked on complete SDLC. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos

Principal, Agile Delivery Manager- Digital Workplace The Principal is responsible for defining the strategy and leading the implementation of their specialism across delivery teams in Digital Workplace, the department and customers. The roles core focus is to enable engineering teams to operate as efficiently and effectively as possible in line with and in order to deliver maximum value to our business. The Principal is responsible for leading delivery teams, working cross functionally across the department and with the business to implement and develop standards, foster a unified approach, and leverage agile values, principles, and practices. The role facilitates an environment conducive to the success of engineering teams and is accountable for the strategy and delivery of their specific departmental and business strategies. The role constantly innovates and leads the creation of a product and delivery mindset, ensuring high levels of engagement, effective adoption of business change with internal teams, business stakeholders and external partners. Accountabilities & Responsibilities Lead and take ownership of complex, cross-functional IT delivery programs across multiple squads, ensuring alignment with organisational technology strategies and objectives. Manage Agile delivery processes, balancing flexibility with necessary controls to ensure on-time, within-scope delivery of IT solutions that meet business value and technical outcomes. Empower teams to collaborate, adapt, and drive delivery efficiency while maintaining a focus on delivering high-impact technology solutions. Build and manage relationships with senior IT and business stakeholders, instilling a Product mindset, and ensuring clear communication on delivery goals, progress, risks, and outcomes. Effectively manage expectations and ensure alignment on scope, timelines, and key milestones, with a primary focus on Agile delivery and secondary considerations for Waterfall structures when required. Lead by example, mentoring and coaching team members on Agile delivery best practices, continuous improvement, and Agile maturity. Foster a culture of collaboration, self-organisation, and agility, while maintaining flexibility to apply Waterfall techniques where necessary for certain IT projects with more rigid requirements. Identify and implement improvements to Agile delivery practices across multiple squads, enabling the scaling of Agile methods to achieve efficiency and effectiveness at the departmental level. Ensure that practices such as Scrum, Kanban, and continuous delivery are adapted and optimised to fit the complexity of large-scale IT delivery efforts, driving cross-team collaboration, consistency, and high-quality output. Ensure all aspects of delivery governance are met, focusing primarily on Agile frameworks. This includes managing stage gates, budgets, financial controls, steering group presentations, service design, and service transition as needed in hybrid or large-scale IT projects. Proactively identify, assess, and manage delivery risks and dependencies across multiple IT teams. Facilitate the preparation of business cases for IT projects, focusing on clearly articulating scope, benefits, costs, and risk mitigation strategies. Develop timelines, delivery models, and resource allocation plans that prioritise Agile methods. Knowledge, Skills, Experience & Qualifications Education and Qualifications The Delivery Manager must possess proven experience in delivering complex initiatives across the full spectrum of Digital Workplace capabilities. This includes technologies and tools such as Microsoft 365, M365 Copilot, Robotic Process Automation (RPA), digital devices (end user devices such as laptops and mobile devices). The role requires managing both projects and BAU activities that span critical areas like desktop services, M365 platforms, Entra ID, email hygiene, SharePoint storage, Microsoft Teams telephony, and overall cloud infrastructure security. In addition to technical delivery, the position demands strategic oversight and cross-functional collaboration to ensure seamless integration and adoption of Digital Workplace solutions. Expert understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.), with significant experience in leading complex, cross-functional technology delivery programs and projects, ensuring alignment with business strategies and objectives. In-depth knowledge of Waterfall and hybrid adaptive delivery and governance frameworks, enabling the integration of these practices within Agile delivery to meet organisational needs and balance flexibility with necessary controls. Excellent leadership and communication skills, enabling strong engagement with senior stakeholders across business and technical teams. Skilled in translating complex project information to both technical and non-technical audiences. Experience in risk and dependency management, proactively identifying and mitigating delivery risks across multiple teams. Expertise in stakeholder management and expectation setting, ensuring clear communication on project scope, timelines, and progress, balancing Agile flexibility with the organisational need for control and visibility. Extensive experience in Agile delivery, with a strong track record of leading complex, cross-functional programs and projects. Proven success in managing multiple teams, driving delivery outcomes, and collaborating with senior stakeholders. Proven experience in managing and scaling Agile practices across an organisation, with a deep understanding of how to apply Agile frameworks to ensure efficiency and effectiveness, especially in large, enterprise-level technology transformations. Experience in managing and resolving risks, dependencies, and issues at an enterprise level, using both Agile and Waterfall methodologies to ensure project success. Experience in large-scale, cross-functional delivery and the ability to navigate complexity in enterprise environments, managing multiple teams and integrating Agile methods across diverse functions. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum). An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Product Security Engineer - Software Security Enablement Location London Business Area Legal, Compliance, and Risk Ref # Description & Requirements Our Team: Bloomberg is building the world's most trusted information network for financial professionals. We protect Bloomberg. We partner with internal departments to ensure the confidentiality, integrity, and availability of Bloomberg systems and the data we process. We aim to ensure that our clients see us as a trusted partner. Our Chief Information Security Office (CISO) owns the technical aspects of this mission by ensuring Bloomberg products, systems, networks and commercial applications are built and maintained with security in mind. What's the role? We are seeking a Product Security Engineer to help ensure that Bloomberg software is built securely. You will be responsible for building and maintaining automated security capabilities across the software development lifecycle. You will also engage with engineering partners to provide remediation guidance and enhance security testing to deliver high-fidelity, actionable results. As a member of the Product Security Enablement team, you will help provide automated security testing solutions for Bloomberg, including SAST, DAST, SCA, Secret searching and LLM-based assessments. Our team's goal is to create preventative security capabilities that integrate into development pipelines and help detect issues early in the software development lifecycle. An engineering skillset is required for this role. You will be responsible for prototyping new tools, integrating security testing tools and capabilities into the software development lifecycle, and developing custom security capabilities to deliver scalable testing solutions to our engineering teams. This role will routinely challenge your technical background and critical thinking. You will be expected to collaborate with different stakeholders in a fast-paced environment across many technology stacks and services. We'll trust you to: Partner with engineering stakeholders to understand Bloomberg's development landscape and security needs. Develop automated security solutions that integrate into development pipelines. Maintain and enhance existing security automation processes and security capabilities. Understand and research technical details of core technology stacks and develop or enhance custom code analysis queries. Communicate vulnerability landscape and work on mitigations with stakeholders across the business. Actively monitor the latest news and trends in automated security capabilities, secure development, and AI-assisted security workflows. Develop and enhance operational runbooks. Perform ad-hoc vulnerability discovery, including code review and static analysis for key engineering teams, applications and services. Build or adopt new security capabilities to address issues at scale, such as Software Composition Analysis, Secret searching, and other automated security testing techniques. Use LLMs and AI-assisted workflows as part of security assessments, vulnerability research, secure code review, developer enablement, and security automation. Explore, evaluate, and build automation using modern LLM tooling and integration patterns, including custom skills, MCP servers, agentic workflows, retrieval-augmented workflows, and integrations with development and security tooling. You'll need to have: A strong core engineering background with a proven track record. 3+ years of experience in software development. Strong programming experience, with working knowledge of at least one of: C/C++, Python, JavaScript/TypeScript. Knowledge and experience with DevOps and software used in development pipelines (e.g. Github, Jenkins). Working knowledge of build systems, package managers, and development tooling (such as cmake, npm, maven, gradle etc). A core understanding of common security vulnerabilities, such as OWASP Top 10 issues and language-specific vulnerabilities. Experience using, evaluating, or building with LLMs or AI-assisted tooling in technical workflows. Ability to combine technical knowledge with an understanding of core aspects of an information security program. Motivation to keep up with latest trends and techniques in the information security community. Excellent written and verbal communication skills. We'd love to see (not required, but nice to have!): Experience or familiarity with running, maintaining, and customizing static analysis security testing tools such as CodeQL and Semgrep. Broad familiarity with programming language ecosystems and frameworks, particularly C++, JavaScript/TypeScript, Python, Java as well as well as modern systems and infrastructure languages such as Go and Rust Experience using LLMs or AI-assisted tools for security assessments, vulnerability research, secure code review, developer enablement, or security automation. Familiarity with LLM automation concepts and tooling, such as custom skills, MCP servers, agentic workflows, retrieval-augmented workflows, or integrations with development and security tooling. Knowledge of open source software component management, Software Composition Analysis, and related security tools. Knowledge of core concepts in public cloud providers such as AWS, GCP, and Azure. Familiarity with container orchestration technologies such as Kubernetes and Docker, and cloud deployment orchestration. Technical information security certifications, such as CISSP, CSSLP, or SANS certifications. Prior experience integrating security testing into DevOps pipelines. If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Application Support ManagerApplylocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR215Willis Re is expanding it's Global business in 2026 and developing its own applications whilst leveraging industry leading business applications to support business operation and growth.The Application Support Manager is a key role and is accountable for the operational support, stability, performance, availability and continual improvement of the organisation's Front Office applications.The role is responsible for the full application delivery lifecycle is managed effectively and in accordance with agreed service levels and business expectations. The role acts as the primary interface between the business, technology teams and third-party suppliers to ensure the Front Office application services remain secure, compliant and aligned to business objectives. Key Responsibilities Provide key stakeholder ownership for Front Office Application Support and liaise with the Support function to manage the application through the full lifecycle whilst ensuring all issues are addressed in a timely manner. Own the operational support and service performance of the Front Office business-critical applications. Ensure applications are stable, available, secure, performant, and fit for business use. Maintain clear ownership of application support processes, escalation paths, service documentation, and operational procedures. Ensure application services are delivered in line with agreed SLAs, OLAs, KPIs, and business expectations. Work with business stakeholders to understand application usage, business criticality, and operational risk. Maintain visibility of application dependencies, including infrastructure, databases, integrations, APIs, third-party services, and downstream systems. 2. Incident and Major Incident Management Lead resolution of application incidents, acting as the senior escalation point and coordinating teams, vendors, service desk, and business users to minimise disruption. Ensure incidents are logged, prioritised, resolved, and communicated effectively, with timely business updates during service disruption. Support major incident processes, including impact assessment, stakeholder updates, post-incident reviews, and service improvement actions. 3. Defect/ Problem Management Lead the analysis and remediation of recurring or high-impact issues, ensuring root cause analysis and corrective actions are completed. Track known errors, workarounds, remediation plans, and incident trends to reduce repeat failures and service risk. Work with technical teams and vendors to deliver long-term fixes and maintain records through governance forums. 4. Change, Release, and Deployment Support Ensure application changes are assessed, tested, approved, and implemented through agreed change processes. Assess operational readiness for releases, upgrades, patches, and deployments, including documentation and rollback planning. Represent support in change forums, coordinate release communications, and support post-implementation reviews. 5. Application Monitoring and Service Performance Provide oversight of application monitoring for availability, performance, capacity, alerts, and transaction health. Use dashboards, service reports, and operational metrics to identify risks, degradation, and improvement opportunities. Work with technical teams to resolve performance bottlenecks and improve monitoring, logging, observability, and reporting. 6. Leadership and Management Contribute to the development of the Application Support team, contributing to setting standards, processes and performance expectations. Manage escalations, and matrix orientated team capability through reviews, coaching, and training plans where applicable in close collaboration with mangers and the leadership team. Build a customer-focused, accountable support culture and promote collaboration across technology and business teams. 7. Stakeholder and Business Relationship Management Act as the primary operational contact for business stakeholders, application owners, and senior management. Translate technical issues into clear business impact, providing regular updates on performance, risks, incidents, and changes. Facilitate service reviews, manage expectations during disruption, and use feedback to improve support services. 8. Supplier and Vendor Management Assist with managing vendors and support providers to ensure contractual service obligations, SLAs, and KPIs are met. Provide insight in supplier reviews, escalations, and performance improvement discussions, challenging poor performance where required. Support renewals, license reviews, commercial evaluations, and ensure vendor dependencies and escalation paths are documented. 9. Governance, Risk, and Compliance Ensure application support complies with IT policies, security standards, audit requirements, and regulatory obligations. Maintain operational controls for access, change, incidents, releases, service continuity, and compliance reporting. Manage risks, audit evidence, remediation actions, access reviews, vulnerabilities, and governance escalations. 10. Application Lifecycle and Documentation Oversee the development and maintenance of accurate runbooks, knowledge articles, support models, dependency maps, and escalation procedures. Support lifecycle planning for features, upgrades, patching, rationalisation, migration, retirement, and end-of-support risks. Ensure new and changed applications are supportable, documented, monitored, and operationally ready for live service. 11. Service Reporting and Operational Governance Produce service reports covering incidents, SLA performance, availability, changes, problems, risks, and improvements. Provide clear insight, dashboards, and management information to support service decisions and prioritisation. Support service reviews, governance forums, and action tracking through to completion. 12. Continuous Improvement and Automation Identify opportunities to improve service quality, efficiency, stability, automation, and user experience. Reduce avoidable incidents through proactive maintenance, knowledge management, tooling, training, and problem resolution. Promote continual improvement, operational maturity, application modernisation, and industry best practice. 13. Business Continuity and Disaster Recovery Ensure supported applications have appropriate continuity, recovery, and operational resilience arrangements. Maintain recovery objectives, recovery procedures, business impact requirements, and tested support readiness. Support disaster recovery testing, continuity planning, resilience exercises, and post-change plan reviews. About You Core Skills & Experience Essential : Degree in IT, Computer Science or equivalent experience; ITIL Foundation Certification, Desirable : ITIL Managing Professional, Microsoft Azure, AWS, Agile or Scrum certifications. Experience Proven experience in Application Development, Application Support, or IT Operations role Experience leading technical support teams. Experience supporting business-critical enterprise applications. Proven supplier and stakeholder management skills Experience of supporting trading applications/ high value applications About Willis Re We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW's Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW's Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at

Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team's primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence, knowledge and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Significant experience in the area of Information Technology (IT) security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Extensive experience implementing industry-standard IT security platforms Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Overview My client is a world leader in the supply of industrial IT products for the connected world. They are a specialist provider of Industrial Data Communication, M2M solutions, and Change Management solutions for the Process and Automation markets. With offices in both UK and Europe, my client continues to grow nationally and internationally, offering customers the experience to Connect, Secure & Analyse their assets and data. About the role To keep up with the demands of global growth, my client is looking for a talented Software Installation Engineer who is passionate about problem-solving, is willing to learn on the job, and wants to work in a very diverse work environment. Key responsibilities Work closely with the software services manager to deliver services to end customers. Write and update needed documentation before carrying a site visit (Risk Assessments, FAT and SAT documents). Write site reports once a site visit is completed. Attend kick-off meetings with partners and/or end users. Identify, record, and track any bugs or issues found while on site. Work with the Software Services Manager and provide input to continuously improve our software and tools. Drive innovation and efficiency. Experience & qualifications Experience attending customers' sites (power generation and oil refineries). Experience commissioning systems to meet customer's agreed specifications. Experience attending offshore platforms. Experience with virtual machines (VMWare or Hyper V). Experience with PLC, DCS and/or SCADA systems. Strong analytical and problem solving skills; strong attention to detail. Ability to report to team leads and senior management. Experience writing site reports and risk assessments. Ability to interpret the needs of end users and help to design products to meet those needs. A valid certification to go offshore. Experience carrying out FAT (Factory Acceptance Test) and SAT (Site Acceptance Test). Experience designing and writing FAT and SAT documentation. Experience analysing and providing feedback on applications and technical requirements. Knowledge of Azure DevOps, JIRA or other issue management software. Experience with MS SQL Server and/or SQL. Ability to assess quality of products and highlight improvements. Non technical skills Good communicator face to face, telephone, written and e mail. Converse with non-technical stakeholders on issues and convey meaning without jargon. Build and maintain good relationships with clients and colleagues. Manage and prioritise own tasks. Timely reporting of progress on issues and escalation within the team when required. Learn new skills, products and techniques and adapt quickly. Reliable, responsible and trustworthy character. Self disciplined and able to work on own initiative. Positive, proactive and self motivated. Determined, tenacious problem solver yet with a clear understanding of own limitations. Adaptable and flexible team player. Possessing a professional, polite manner and tolerant of end user frustrations. Enjoys interacting with others (clients and colleagues). Genuine care for clients/users and a desire to solve their problems and issues. Work arrangement This is an exciting role where you will need to be flexible in your approach to work as you will be spending 60% of your time on client sites which are usually oil refineries, power stations, etc. and the other 40% of your time will be home or office based. The office is in Chesterfield and you will need to live close enough to be able to visit occasionally and spend the first couple of weeks training. How to apply If you are interested in this Software Implementation Engineer role then please send your CV today for immediate consideration. Recruiter Nadine Bramley Phone: Email:

Who We Are Wakam is a B2B2C insurance company that creates white label insurance solutions via its Play&Plug technology platform for more than 80 partners. We provide most of our insurance products through APIs and host white label insurance solutions via our Play&Plug technology platform. With a footprint spanning 32 countries, Wakam is the European leader in digital and embedded insurance. Strongly committed to social responsibility, Wakam is a mission driven company dedicated to enabling transparent and impactful insurance. About the Team You will join Wakam's UK Claims team, working closely with internal stakeholders and external partners including MGAs, TPAs, legal providers, and other suppliers. The team plays a key role in ensuring smooth day to day claims operations, high quality partner administration, efficient complaint handling, and reliable support for the wider Claims, Underwriting, Risk & Compliance functions in the UK. Your Mission As a Claims Administrator, your mission is to support the operational effectiveness of Wakam's UK claims activities by ensuring high quality administration, smooth coordination with partners, and reliable handling of claims and complaints related processes. You will act as an important point of contact across the UK ecosystem, helping to keep operations efficient, compliant, and well organised in a fast paced environment. Partner & Operational Administration You will support the operational administration of Wakam's UK partners, including MGAs, TPAs, legal providers, and other suppliers. You will help maintain smooth day to day interactions, provide administrative support across the UK team, and contribute to the effective running of claims related processes. Claims & Complaints Administration You will manage the claims and complaints inboxes, handle administrative tasks linked to complaints, and ensure escalations are forwarded promptly to the appropriate stakeholders. You will also support run off account activities, including confirming policy details, issuing NCB certificates, and validating NCB information for third parties. Data, Reporting & Team Support You will prepare data and reports for internal and external meetings and support the Claims, Underwriting, Risk & Compliance teams with day to day administrative tasks. You will also contribute to cross functional projects and provide support to the wider UK team whenever needed. Office & Payment Administration You will be responsible for maintaining the ELTO database, managing incoming office post and redirecting it to the appropriate partners, inputting invoices into payment systems, and handling call forwarding from Regus with the necessary follow up by phone or email. External Partner Support You will provide practical support and guidance to external partners, helping ensure efficient communication and resolution of operational matters. What You Bring Experience in UK claims processes and procedures Experience within an insurance company, TPA, or another fast paced insurance related environment Demonstrated experience in claims administration, insurance administration, or a similarly dynamic administrative role Good command of standard computer tools, with some exposure to or interest in AI enabled tools An understanding of, or willingness to learn about, insurance regulation and compliance standards Excellent communication and organisational skills A strong problem solving mindset, with the ability to identify issues and contribute to practical solutions Who You Are Full of positive energy, agile, and a strong team player Solution oriented, with the confidence to challenge when needed Curious, capable, and eager to learn Comfortable working collaboratively in an international and diverse organisation Self aware and open to feedback, with a desire to keep developing Resilient, proactive, and able to work with drive and ownership Structured yet flexible, with sound judgement and the ability to prioritise under pressure Committed to the highest ethical standards in all interactions and decisions Accountable, with a strong sense of ownership and responsibility Able to balance operational efficiency, risk awareness, and business needs in a thoughtful way AI & Digital Mindset At Wakam, we believe technology helps us work smarter and deliver better service. In this role, you will be encouraged to use digital tools and modern ways of working to improve efficiency, organisation, and responsiveness. You do not need to be an AI expert, but you should be comfortable with digital tools and interested in how automation and AI can support administrative tasks, reporting, communication, and process improvement. Why Join Wakam? Being part of a leading European insurtech in a fast evolving market Working in a highly collaborative environment with both internal teams and external partners Gaining strong exposure to claims operations, complaints handling, partner administration, and insurance governance Contributing to a business that combines operational excellence, innovation, and regulatory discipline Growing in a company that values ownership, learning, and impact Benefits True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat Flat hierarchical system promoting direct impact and autonomy Monthly Free.day: dedicated time for personal growth and skills development Lunch voucher with Swile card A meaningful company: we became a Mission driven company in March 2021 Work alongside passionate experts who will share their knowledge and help you develop and grow in your career Hiring Process The hiring process is designed to be selective, transparent, and respectful of your time: Interview with our Talent Acquisition Expert Manager and Team Fit Interview with our Chief Claims Officer UK and Claims Administrator HR Interview with our UK Head of People and our Chief Claims Officer UK, in our London office Equal Opportunities Statement At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.

Location: Market Harborough (Hybrid); Salary: £14.84 - £17.58 per hour; Working hours: Monday to Friday, 9am-5pm. Hybrid working (two days per week in the office once established); Contract: Temporary to permanent, full-time We are recruiting on behalf of a growing digital business based in Market Harborough who are looking to bring in a Junior Web Developer to support their web and e-commerce projects. This role is ideal for someone early in their development career who has a solid technical foundation, is well organised, and is keen to learn, particularly around AI and emerging technologies. Reporting to the Project Manager, you will work as part of a supportive team, assisting with the build, maintenance and improvement of websites for a varied client base. Development & Technical Delivery Build, maintain and optimise websites and e-commerce platforms Work across multiple CMS and e-commerce systems, including: WordPress, Shopify, Magento, WooCommerce, Webflow, Other CMS platforms as required Implement custom functionality using HTML, CSS, JavaScript, PHP and related technologies Troubleshoot bugs and resolve technical issues Ensure websites are secure, performant, mobile friendly and SEO compliant Manage website migrations, updates, integrations and ongoing maintenance Client Management Act as a primary technical contact for assigned clients Attend client meetings and discovery sessions Manage client expectations and communicate project progress clearly Handle phone calls, emails and support requests professionally Translate technical requirements into practical solutions Work closely with account managers to deliver projects on time and within scope AI & Innovation Utilise AI powered tools and platforms to improve development workflows Identify opportunities to implement AI solutions for client projects Stay up to date with emerging AI technologies and best practice Assist in developing AI enhanced digital experiences and automations This role would suit someone who has: Minimum 5 years' experience in web development Experience with CMS platforms, WordPress and Shopify (essential) Excellent desk management and organisational skills Strong communication skills, both written and verbal An open and enthusiastic approach to AI and new technologies The ability to manage your workload and work collaboratively A full UK driving licence

# AI Search & GEO StrategistOpen 12-month contractRemote (UK)Search, AI & ContentApply for This Role The RoleWe're hiring an AI Search & GEO Strategist to make our B2B SaaS clients the answer that AI engines cite. This is a 12-month contract role focused on Generative Engine Optimisation (GEO): growing brand visibility, citations and share of voice across ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews. You'll combine entity SEO, content engineering and measurement, working closely with our WriteWorks platform to prove citation lift in pipeline terms. B2B SaaS and hands-on GEO experience are essential. What You'll Do Own GEO strategy across a portfolio of B2B SaaS accounts Run citation tracking and share-of-voice analysis across 8+ AI engines Engineer citation-ready content with entity clarity, structure and prompt alignment Build prompt research and intent maps that mirror how buyers ask AI Use WriteWorks to measure AI visibility and connect it to pipeline Advise clients and internal teams on AI-search best practice and what's changing Report citation movement and AI-referred sessions in board-ready formats What We're Looking For 4+ years in SEO/content with hands-on GEO and AI-search experience. Essential Demonstrable results growing visibility in ChatGPT, Perplexity, Gemini or AI Overviews Strong grasp of entity SEO, structured data and content extractability Confident analysing GA4, Search Console and citation tooling independently B2B SaaS experience and excellent client communication Nice to Have Experience with content engineering platforms (e.g. WriteWorks) Python or JavaScript for SEO and data automation Familiarity with LLM prompt engineering About Surge45Surge45 is a specialist B2B SaaS discovery & growth consultancy helping companies achieve T2D3 growth: Triple, Triple, Double, Double, Double. We run the full discovery and growth system for our clients: SEO, AI search, paid acquisition, lead generation, content, CRO, and strategy, all tied to pipeline, demos, and ARR.We work with post-PMF to scale-stage SaaS companies and have a direct line of sight from our work to $100M+ in client pipeline. We're a remote-first team with a high-trust, high-autonomy culture. Tools & TechnologiesWriteWorksAhrefsSemrushGoogle Search ConsoleGoogle Analytics 4NotionSlack Role SummaryStatusOpenContract12-month contractTeamSearch, AI & ContentLevelSeniorLocationRemote (UK) Ready to apply?Send your CV and a short cover note to our team. We review every application personally.Apply via EmailOpens your email client with the job title pre-filled Other open rolesSenior B2B SaaS SEO StrategistSearch & ContentB2B SaaS Paid Media SpecialistPaid & PerformanceB2B SaaS Content StrategistSearch & ContentSenior B2B SaaS Account ManagerClient SuccessView all 12 roles Interested in the AI Search & GEO Strategist role?Send your CV and a short cover note to . Our team reviews every application personally, typically within 3-5 business days.Apply for AI Search & GEO Strategist

Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL

Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL

Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protectingover 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. The Role We're looking for a commercially minded and customer-focused Marketing Automation Manager to join our Customer Marketing team. This is an exciting opportunity to play a key role in delivering acquisition, retention and customer communication strategies that drive business performance and enhance customer engagement. You'll be responsible for planning, building, testing and optimising omni-channel customer journeys across email, SMS and direct mail. Working closely with stakeholders across the business, you'll use customer insight, data and marketing technology to deliver highly targeted and engaging communications throughout the customer lifecycle. This role would suit someone who enjoys combining creativity, data and technology to deliver measurable results and customer-centric outcomes. What You'll Be Doing Develop and deliver customer acquisition, retention and loyalty communication strategies that support business growth and customer engagement. Build, manage and optimise automated customer journeys across email, SMS and direct mail, ensuring communications are timely, relevant and effective. Own testing programmes across customer communications, using data and insight to continuously improve campaign performance and customer outcomes. Produce reporting, dashboarding and campaign analysis to identify trends, measure success and inform future activity. Collaborate with IT, MI, Operations and external partners to support CRM developments, customer data initiatives and marketing technology enhancements. Support cross-functional projects and continuous improvement initiatives, helping to deliver strategic objectives and enhance the customer experience. What We're Looking For Proven experience in CRM, direct marketing or customer marketing, with a track record of improving customer engagement and conversion. Experience using marketing automation platforms such as Apteco FastStats, PeopleStage, Orbit, Dotdigital or similar. Strong analytical skills with the ability to turn data and insights into effective marketing activity. Good understanding of GDPR, PECR and customer-focused marketing practices. Excellent communication and stakeholder management skills. A proactive, organised approach with the ability to manage multiple priorities and work both independently and collaboratively. What we offer 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law. If you have not heard from our careers team within two weeks, please assume on this occasion your application has been unsuccessful.

Agria Pet Insurance Limited in the UK is seeking a commercially minded Marketing Automation Manager to join our Customer Marketing team. You'll plan, build, test and optimise omni channel journeys across email, SMS and direct mail to drive acquisition, retention and customer engagement. The role requires collaboration with IT, MI and external partners, strong data insight, GDPR knowledge and the ability to turn insights into measurable campaigns.