Customer Quality Lead Root Cause & Continuous Improvement

  • Peak Scientific, Inc.
  • Erskine, Renfrewshire
  • 20/07/2026
Full time Information Technology Telecommunications

Job Description

Peak Scientific is seeking a Customer Quality Engineer to join our Head Office in Inchinnan. You will be the focal point for customer complaints, technical escalations and returns across Peak's global network, driving effective problem solving and KPI reporting.

You will support continuous improvement and lead internal/external audits to ensure customer requirements are met in a cost-conscious way, including line management responsibilities to develop the team.