Full time
Information Technology
Telecommunications
SQL
PHP
Testing
CRM
Job Description
Responsibilities
Provide application support and maintenance across Fleet Alliance's operational business systems including CRM, eFleet, Concilium, the Salary Sacrifice platform and associated integrations.
Deliver development projects including new functionality, feature enhancements, workflow improvements and configuration changes.
Develop and maintain integrations between internal systems, third-party platforms and external APIs.
Carry out bug fixes, data maintenance, configuration updates and user access related changes across operational systems.
Participate in deployment, testing and release activities across operational systems and platforms.
Collaborate with developers, analysts and third-party suppliers to deliver system improvements and operational changes.
Transition to supporting newer strategic platforms and technologies as legacy operational systems is progressively decommissioned and replaced.
Balance operational priorities alongside ongoing development and enhancement activities across multiple systems and workstreams.
Contribute to regular technology and development team meetings.
Work closely with internal stakeholders to understand operational challenges and deliver effective technical solutions.
Troubleshoot and debug application issues to improve system stability, performance and operational efficiency.
Develop and maintain CSV, ad-hoc and operational reports including modifications to existing custom CRM reports.
Maintain existing systems, recommending improvements to technology and optimising processes where appropriate.
Investigate, troubleshoot and resolve application issues, defects and operational problems across business-critical platforms.
Requirements
A minimum of 3 years development experience supporting and maintaining business-critical applications
Experience working across both application support and software development activities
Strong PHP development experience
Strong troubleshooting and debugging skills
Experience delivering software enhancements, bug fixes and operational system improvements
Experience working with Git-based source control
Experience working with SQL and relational databases
Experience developing or supporting APIs and system integrations
Experience developing and maintaining reports, CSV exports and operational data requirements
Experience working with frontend and backend web technologies
Ability to manage multiple priorities across support, maintenance and development activities