Senior Technical Writer

We are Spectro Cloud. We're on a mission to deliver a Kubernetes-centric platform that allows developers and their IT & Platform friends to work together making software easier, safer and more fun to deliver and manage. We help people use and run Kubernetes their way, anywhere. Led by a team that has built products and companies successfully before and is doing it again; together with talented team members and industry leading investors backing us up, we're taking K8s everywhere you can imagine.

The Spectro Cloud Documentation & Education team is looking for a Senior Technical Writer to join our experienced team of technical writers and education engineers.

We are looking for someone with a strong technical background to contribute to our documentation and provide the best user experience with Palette, our Kubernetes management platform.

As a Technical Writer, you will focus on creating user-friendly content that meets our customers' needs and concerns. In your day-to-day, you will work closely with developers, engineers, and other technical staff to understand and document the technology and software that we build at Spectro Cloud. You will create reference materials, diagrams, and how-tos to help our practitioners gain a deeper understanding of the product. We believe in team and individual ownership, so you will work alongside other team members to build expertise in a product area.

We are a technical product, so we are looking for individuals who are comfortable with developer workflows and using the same tools as developers: git, Kubernetes, command-line interfaces, GitHub, containers, Docker, cloud providers, and Terraform.

The Documentation & Education team works closely with the Product, Engineering, and Support teams to ensure we provide accurate, complete feature documentation that meets our customers' real needs. Senior Technical Writers leverage their extensive technical and writing skills to educate prospective customers by creating clear, concise documentation representative of their workflows and concerns.

• Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
• Conduct hands on testing, experimentation, and independent research to gain deep, first hand product knowledge. Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
• Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
• Author technical blogs, release notes, and long form content that explain product innovations and industry trends, supporting Spectro Cloud's developer engagement.
• Champion user first documentation practices by advocating for accessible, inclusive, and task oriented content.
• Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
• Mentor and support junior or mid level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
• Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
• Take ownership of high impact documentation projects end-to-end, including planning, coordination, writing, and review.

We don't expect the ideal candidate to check every box, but the items below are things we look for when reviewing candidates. Do not let this discourage you from applying.

• 4+ years of experience as a technical writer
• Experience in analyzing information architecture and restructuring content
• Experience with Docs-as-Code processes
• Able to coach and mentor other technical writers
• Comfortable writing in Markdown
• Comfortable using developer tools such as git, CLIs, Docker, and GitHub
• Familiar with containers and Kubernetes
• Experience with infrastructure providers (AWS, Azure, GCP, VMware)
• Comfortable creating diagrams and visual resources to help the learning process
• Displays a passion for learning and exploring new technologies
• A self starter with the ability to dive into technical features by themselves and create documentation
• Excellent communication skills

• Cloud certifications, such as the AWS cloud certifications
• Experience with AI tools and workflows

London, UK (Hybrid). We are in-office 3 times a week, with option for remote working the other 2 days.