• Lead the development and implementation of test plans, cases, and automation frameworks
• Manage defect tracking and reporting using Jira and X-Ray
• Conduct exploratory and risk-based testing
• Analyse tracking data and suggest solutions for identified risks
• Produce high-quality test completion reports
• Mentor and train junior testers, fostering a culture of continuous improvement
• Attend estimations, stand-ups, and retrospectives, representing QA requirements
• Advise on best practices and testing processes across the agency
• Forecast workload and plan resource needs
• Present findings and recommendations to internal and external teams
• Build and maintain client relationships
• Champion QA discipline and contribute to learning and development
• Adopt AI-powered quality assurance tools and methodologies to enhance testing accuracy, automate repetitive tasks, and proactively identify potential issues in content and deliverables.
• Drive adoption of new automation tools and frameworks
• Recommend and implement automation frameworks for regression and performance testing
• Contribute to continuous improvement of QA processes and tools
Requirements
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Hard Skills
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