Full time
Information Technology
Telecommunications
Job Description
Responsibilities
Support R&D key strategies by identifying optimal locations, defining staffing models, and planning project transition timelines.
Establish Transformation Governance through KPIs, dashboards, and risk mitigation strategies to ensure timely and measurable progress.
Lead Automation and standardization initiatives by leveraging AI/RPA tools, piloting solutions in Automation, and establishing standardized frameworks.
Harmonize processes and tools by aligning ways of working, defining a unified toolchain strategy, and converging on a single ALM platform with migration and training plans.
Ensure accountability and productivity optimization by prioritizing impact areas, assigning ownership, and implementing metrics and early warning indicators.
Requirements
Master's degree (MBA, MSc in Engineering/Computer Science/Business) or formal certification in transformation/operations (e.g., PMP, Prosci, Six Sigma, DBS).
Long standing experience in tech/R&D operations, transformation roles and/or productivity improvements, including site relocation/stand up of hubs and large scale process/tool migrations or standardizations.
Familiarity with AI/RPA concepts, KPI design, dashboards, and data driven decision making for productivity optimization.
Proven ability to lead cross functional projects, manage timelines, mitigate risks, and drive adoption across diverse teams.
Strong communication skills, stakeholder management, workshop facilitation, and ability to align teams on new processes and tools.