ServiceNow CMDB / CSDM Business / Functional Analyst - Hybrid working customer site, UK

  • Platform 6 Ltd
  • 18/07/2026
Full time Information Technology Telecommunications SQL

Job Description

ServiceNow CMDB / CSDM Business / Functional Analyst

Opportunity for a permanent hybrid position based at a customer site in the UK. The role is 3 days a week on site with the remaining 2 days remote.

Full-time hours: 40 hours per week.

Responsibilities

  • Design and maintain data model, configuration and processes in ServiceNow CMDB and CSDM.
  • Support ITIL processes, incident, service request and change management.
  • Ensure data quality and governance across the CMDB.
  • Administer ServiceNow platform.

Requirements

  • Minimum 6 years of ServiceNow experience.
  • Strong knowledge of ServiceNow data governance, business analysis and administration.
  • Experience with CMDB and CSDM.
  • ITIL/ITSM experience.
  • PL/SQL skills.
  • ServiceNow certification preferred.
  • Financial services experience desirable.

Compensation

Salary £80,000-90,000 plus bonus and benefits.

To apply, please send a resume to or call (0) .