Associate SOC Analyst

Department: Cyber Services and Capabilities

Employment Type: Full Time

Location: GBR London

As an Associate Security Analyst, you will be the first line of defence in the Event Monitoring Centre, responsible for the initial triage of security alerts, basic vulnerability analysis and data loss prevention. Your primary role will be to monitor, analyse, and assess incoming alerts, identifying potential security incidents based on established criteria. You will elevate confirmed or suspicious threats to the R2 analysts, senior analysts, or the shift lead for further investigation and response. This role requires strong analytical skills, attention to detail, and the ability to follow escalation protocols to ensure swift and effective incident management. Ideal candidates will have a foundational understanding of cybersecurity principles, experience with SIEM tools, and a commitment to continuous learning in a fast paced security environment.

Due to being the initial contact for the triaging of alerts your expertise will directly support the analytic development by suggesting customer tuning rules to ensure the efficient running of the SOC. This role requires strong analytical skills, technical proficiency, and a commitment to continuous learning in a dynamic security environment.

Threat Detection and Monitoring:

• Monitor the ITSM platform for new alerts, schemas and tickets
• Monitor the SIEM Logs, IDS Logs and Managed Intelligence sources
• Identify potential threats, vulnerabilities, and indicators of compromise
• Initiate escalation procedures to counteract potential threats and vulnerabilities

Incident Remediation and Documentation:

• Escalate to R2 analysts, Team Lead or senior analyst should further clarification or four eyes be required
• Provide incident remediation and prevention recommendations to customers using established procedures and analyst experience
• Document and adhere to security monitoring processes
• Suggest process and procedure improvement based on working requirements to streamline processes

Customer Service and Escalation:

• Exceed customer expectations by always delivering exceptional customer service
• Be the initial point of contact for alerts and schemas triaged
• Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles

Reporting and Continuous Improvement:

• Compile and review service focused reports for effective communication
• Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles
• Be susceptible to mentoring from senior analysts

Threat Analysis and Collaboration:

• Contribute practical insights to the analysis of common security incidents
• Maintain working relationships with the Analytic Development and Security Engineering teams
• Collaborate with shift partners to provide a high quality of service

General Duties:

• Perform additional assigned duties as required
• Flexibility to quickly learn and adapt to new security tools, technologies, and processes
• Process Data Schema Review data loss prevention alerts
• Strong analytical and problem solving skills
• Good communication skills, both written and verbal
• Ability to work collaboratively as part of a team
• Keep up to date with latest emerging threats and APT groups
• Ability to be mentored by senior analysts

Minimum Requirements

Network, Cloud and OS Knowledge:

• Understanding of common network protocols and tools
• Understanding of Linux operating systems
• Understanding of Content Delivery Networks
• Understanding of the CIA triad and how it interacts with security
• Understanding of cloud technologies - AWS, GCP, OCI

Customer interaction:

• Experience with documenting both high level and technical customer facing information
• Confidence providing critical/sensitive information accurately
• Contacting key stakeholders during major incidents

Incident Analysis and Response:

• Awareness of the MITRE ATT&CK framework
• Pedigree in performing in-depth analysis of security alerts
• Assess customer impact through investigation and work with senior analysts for resolution
• Basic understanding of Personal Identifiable Information
• Initiate escalation procedure for potential threats
• Ability to interpret threat priority against the cyber kill chain
• Provide appropriate mitigation and remediation steps

Desirable Requirements

Tooling:

• Hands on experience with Security Information and Event Management (SIEM) platforms preferably Splunk
• Knowledge of cloud products and log events such as AWS, OCI, GCP
• Knowledge of cloud vulnerability tools such as Wiz

Desirable Certifications:

• CompTIA Security+
• CompTIA Network +
• Security Blue Team Level One
• AWS Cloud Practitioner
• MAD20 Att&ck Fundamentals

• Flexible Working: Balance your work and personal life with our flexible working options
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave
• Medicash & Critical Illness Scheme
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities
• Green Car Scheme: Drive green and save money with our eco friendly car scheme
• Cycle Scheme: Stay fit and healthy with our cycle to work scheme
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments