ZOHO Help Desk Coordinator - AV Tech Support

SPOR Group in London is seeking a proactive Help Desk Coordinator with deep knowledge of ZOHO Desk to join our London headquarters. You will manage support tickets, triage priorities, and coordinate resolutions to deliver AV solutions to clients.

The role requires strong communication, ITIL led practices, and a customer centric approach to ensure timely updates, accurate logging, and continuous improvement of help desk processes.