We are looking for a proactive and organised Operations Officer to join our team. In this role, you will play a key part in ensuring the effective utilisation of aircraft, simulators, and classroom resources, all while maintaining an exceptional customer experience to our trainees.
This role is based at Bournemouth Airport and operates on a rostered shift pattern of 12-hour shifts (07:00-19:00), Monday to Sunday. This pattern guarantees two weekends off per month. As part of a 7 day operation, flexibility to work weekends and bank holidays is required.
Responsibilities
- Oversee and monitor flight operations including real time aircraft tracking and liaising with Air Traffic Control Units with flight critical information and booking of training slots.
- Produce and share pertinent information to the flight crews and use air/ground radio to pass/receive information.
- Be part of the monitoring process for safety and compliance and raise any issues to the flight safety/management team.
- Manual handling of aircraft when required to reposition to/from the hangar.
- Support the trainees with their requirements needed for their flights.
- Support the Flight Logger system and monitor expiry dates and ensure correct data entry.
- Support the administration process associated with Ground school, Flight school and MCC APS training.
- Support the preparation and publication of trainee reports and exam results.
- Provision of required documentation to trainees for processing licence applications.
- Create and monitor the daily, weekly, and monthly schedule for aircraft, classrooms and simulators.
- Update tracking tools to monitor student progress and aircraft/simulator utilisation.
Requirements
- Ability to concentrate and work in a fast paced environment, sometimes under pressure.
- Flexible, adaptable and able to accept changes and adjust accordingly.
- Previous experience of working and fostering professional relationships.
- Previous experience working in an operations environment would be beneficial.
- A keen interest in aviation (desirable).
- Ability to deal effectively with internal and external contacts ranging from executive to administrative levels.
- Outstanding communication and interpersonal skills, both written and verbal.
- Must hold a valid driving licence and have access to a car.
Benefits
- £30,000 per annum
- 6.6 weeks annual leave of your working week
- Additional annual leave purchase scheme
- Enhanced sick pay
- 5% employer pension contribution
- Private health insurance with discounted family plans
- Life assurance scheme of 3 your annual salary
- Discounted gym membership
- Employee assistance programme
- Free mortgage advice
- Free on site parking
- Rewards and recognition scheme
- Access to state of the art training facilities and resources
- Free barista style coffee