12 jobs found

Band4 Single Point of Access (SPA) Senior Administrator Hours: 37.5 hours per week, Monday to Friday ShiftPattern: Rotationalshifts of 8:00am - 4:00pm and 10:00am - 6:00pm. Flexibilityis required to support the ongoing development of the service, including participation in weekend working as the service evolves. An exciting opportunity has arisen for an experienced and motivated administrator to join the Senior Administration Leadership Team within the Single Point of Access (SPA). The SPA is CSHSurrey's central Referral Management Centre and the first point of contact for referrals and patients into a range of services. As one of two Senior Administrators, you will play a key role in supporting the day-to-day operational management of the service, leading a team of approximately 11 administrative staff to ensure the delivery of a responsive, efficient, and high-quality referral management and administration service. Please note that Visa sponsorship is not available for this position. Candidates must possess valid UK right-to-work documentation. Main duties of the job Working closely with the Administration Leadership Team and wider operational teams, you will provide day-to-day supervision, support staff development, coordinate workloads, and promote a positive team culture. You will be responsible for quality assurance processes, waiting list management, monitoring performance against key standards, and identifying opportunities to improve processes and patient pathways. We are looking for an enthusiastic and experienced individual with excellent organisational, communication, and interpersonal skills. You will be confident using a range of IT systems, have a keen eye for detail, and be able to prioritise competing demands within a fast-paced environment. You should be proactive, adaptable, and committed to delivering an excellent service for patients, referrers, and clinical teams. This is an excellent opportunity for someone who enjoys leading by example, supporting colleagues, and driving continuous improvement within a dynamic and evolving service. About us CSHSurrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%. Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes. We CARE about our staff through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice elects employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation; if you are a passionate, person-focused individual then apply to join CSH Surrey today! We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team. Job responsibilities Please review the uploaded Job Description for the full requirements of the role. Support the Administration Manager in the delivery of services across the locality and in developing CSH Surrey wide standardised administration processes. Participate in the development and up dating of standard operating procedures (SOPs) for all administrative processes. To plan, coordinate and manage the workflow within the wider administration team in collaboration with other senior administrators and the Administration Manager. Acting as the day to day supervisor of a designated group of administrators, monitoring delivery of the workflow, allocating and checking work to ensure an efficient and effective admin service is provided to all clinicians and clinical team managers in a timely manner. Allocating and re allocating tasks on a daily basis as required as organisational priorities change. Contribute to the process of rota planning and flexible working within the team to ensure that work flow is managed between different tasks on all sites and that reception areas are covered at all times. Ensure that all public and professional enquiries are dealt with by the administrative team in an efficient, polite and confidential manner and/or passed onto the relevant member of staff for action. Provide data to inform the staffing plan to recruit & develop admin staff in line with changing business needs and budget, participating in the recruitment tasks; sitting on interview panels and inducting new members of staff. Provide the starters induction and leavers processes of admin personnel; liaising with HR and IM&T as appropriate to ensure that all processes and resource logs are accurately maintained, with assets, resources and access to IT systems managed to information governance and other policy standards. Participate in the communication and information cascade to administrators within the hub via team meetings and other communications methods. And to maintain good communications with clinicians and managers in relation to the administration and customer services provided by the team. Responsible for the formal supervision and performance development reviews of a delegated group of administrators from within the locality, identifying training and skills development needs to feed the training plan devised by the Admin Manager, to ensure that individuals within the admin team have the knowledge and skills required to perform and deliver their specified job tasks. Evaluate, monitor and support the development of skills within the administrative team to enable the full range of tasks to be completed as required. Providing advice and guidance as appropriate and alerting the Admin Manager to any additional support or action required, to achieve the skills gain required. To prioritise and take responsibility for own work load recognise and support colleagues who need guidance and assistance. Support the Admin Manager in the implementation and monitoring of annual leave and absence management processes, statutory and mandatory training attendance and other HR policies for the administration team within the locality. Alerting any issues to the Admin Manager. Maintain securely the personnel records of hub administrators and clinical personnel on behalf of clinical managers, in accordance with the confidentiality policy and data protection act. Maintain emergency contact details for emergency planning and safe working practices of peripatetic staff purposes. To participate in the initial stages of performance management, grievance and discipline procedures, when appropriate. Participate in the investigation of any internal or external complaints relating to the administration service in line with the CSH Surrey complaints policy. Person Specification Experience Proven experience of delivering a wide range of administration tasks to a high standard in a patient/service focused environment. Some supervisory experience in a patient/service focused environment delivering services to a number of people and managing workload priorities. Experience of contributing to the development of teams. Experience of the delivery of objectives within a constantly changing environment. Experience of change management. Setting up and using IT data collection formats and databases to produce reports for management information. Knowledge of data protection legislation. Knowledge of business management procedures. Experience of staff supervision to include workload management, setting objectives, implementing and monitoring performance indicators, performance reviews/appraisals and performance management. Knowledge/experience of HR policies and processes. Experience of risk management. Involvement in audit and in setting up and monitoring projects/new developments and an understanding of quality issues. Experience of understanding service level agreements and key performance indicators and their correlation to business aims and objectives. Skills Ability to act on own initiative and independently within policies and procedures, referring to manager as required. Intermediate Microsoft Office including Word, Excel, Outlook and PowerPoint. Advanced keyboard skills for the regular use of computer systems/ able to touch type. Good numeracy skills with ability to interpret and understand financial concepts. Able to identify and implement service improvements working with others to achieve efficiencies. Excellent interpersonal and communication skills, with experience of dealing with people at all levels. Strong organisational skills, able to deliver agreed objectives within an agreed timeframe. Able to manage conflict or/and difficult situations and challenge behaviours to improve performance using influencing and other communication skills. Problem solving skills. Excellent attention to detail. Advanced Microsoft Office. Qualifications Educated to A level, NVQ level 3, RSA Higher diploma with a good basic education to include maths and English. Or a good basic education to include Maths and English plus evidence of administrative knowledge and skills equivalent to level of qualification. Willingness to train / develop further skills. Personal Attributes Professional, flexible, positive, persuasive, motivational, diplomatic. Pro active and innovative Team Player. Other . click apply for full job details

Portsmouth Hospitals University NHS Trust Charity Administrator The closing date is 11 August 2026 NHS Band 3 Salary: £25,760 - £27,476 per annum Hours Per Week: Full time 37.5 Contract: Permanent Job purpose The post holder will manage the administration of the Portsmouth Hospitals Charity and provide some administration support to the Isle of Wight NHS Trust Charity as they seek to grow their activity. The post holder will be a highly organised individual, able to work with the rest of the Charity team to help deliver our exciting growth plans. Main duties of the job We are seeking a motivated and organised individual to join our Charity as a Charity Administrator. They will be responsible for: Managing the charity office on a daily basis, responding to all telephone calls internally and externally and to visitors who may be staff or patients. Supporting some charity administration for the Isle of Wight NHS Trust (IoW), including marketing, fundraising and supporter care. Supporting the fundraising, marketing, finance and grants administration across Portsmouth Hospitals Charity. Managing the day to day running of the Portsmouth Hospitals Charity office and providing some support to the Isle of Wight NHS Trust Charity. Working with the Head of Charity to agree operational and personal objectives and performance targets which focus on the delivery of the charity administration function. About us Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities, with a set of strategic aims underpinning how we will achieve this. The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and may be required to undertake business travel between sites. Our staff are supported by a comprehensive benefits package that includes specialist recreational facilities, wellness programmes and a strong commitment to diversity and inclusion. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, colour, religion, disability, sexual orientation, and beliefs. Job responsibilities Specific Core Functions: Corporate Responsibilities The Charity Administrator will manage the day to day running of the Portsmouth Hospitals Charity office and provide support to the Isle of Wight NHS Trust Charity. Working with the Head of Charity to agree operational and personal objectives and performance targets that focus on the delivery of the charity administration function. Finance & Administration Support Oversee and manage the financial processes: opening and logging post, counting and reconciling cash and cheques, inputting offline and online income and consent onto the database, running bank reports, managing petty cash claims and ensuring safety of money at all times. Administer 'Much Loved' pages by sending email correspondence, sending tributes and thank you messages, and adding donors to the database. Liaise with staff to inform them of any donations received for their ward or department, forwarding on any letters or notes of appreciation for that ward or department. Monitor expenditure as per donors' wishes. Person Specification Experience Minimum of 1 year of administration experience. Working knowledge of office procedures. Ability to work effectively without supervision and prioritise own workload. Experience of working in a supporter/customer facing role. Qualifications 5 GCSEs C and above or equivalent. Skills and Knowledge Excellent knowledge of Microsoft Word, Excel and Outlook. Employer name Portsmouth Hospitals University NHS Trust

Location: London, UK (In-Office) Experience: 5+ years required Compensation: £140,000 - £200,000 + equity Visa Sponsorship: Not available About Corgi Corgi is vertically integrating the entire insurance industry. We design, underwrite, price, and issue insurance directly: no brokers, no third-party administrators. Insurance is the largest unautomated industry in financial services, and we're rebuilding it from the ground up using AI. We've raised $268M from Kindred, TCV, and others to do so. Building something great requires working hard. We are in the office 6-7 days a week. We are meritocratic with very high standards. If you don't meet them, you'll get cut. But if you deliver, you have unlimited scope to grow. We move quickly, care deeply about talent density, and hire people who want to solve difficult problems with unusually high ownership. About the Role We're hiring a Senior Full Stack Software Engineer to lead the design and development of the systems that power our insurance companies and internal operations. You will own large technical initiatives across underwriting, claims, finance, compliance, and internal tooling. You'll work directly with leadership, product, and operations teams to build software that eliminates manual work and enables the company to scale. This role is for someone who wants significant ownership, enjoys solving complex problems, and can independently drive projects from concept to production. This role is based in our London office. What You'll Do Design, build, and maintain critical internal and customer-facing software systems. Lead the development of backend services, APIs, and scalable infrastructure. Own major projects from architecture through deployment and ongoing maintenance. Work across the stack to rapidly ship products and features. Partner closely with operations, finance, underwriting, and leadership teams to automate complex workflows. Improve system reliability, performance, security, and scalability. Make architectural decisions and establish engineering best practices. Mentor engineers and help raise the technical bar across the team. Help shape the future direction of our engineering organization. Who You Are Exceptional software engineering fundamentals. Comfortable operating with limited structure and high levels of responsibility. Strong product and business intuition. High ownership and relentless execution. Able to balance speed with sound technical judgment. Excited by difficult technical and operational challenges. Interested in building software that directly impacts how businesses operate. Preferred Experience 5+ years of software engineering work experience. Experienced in Typescript, Python, React, FastAPI, Django, Flask, and AWS. Strong experience designing distributed systems and scalable applications. Experience owning production systems and making architectural decisions. Familiarity with cloud infrastructure, APIs, databases, and modern development practices. Built significant personal, startup, or professional projects. Experience in fintech, insurance, workflow automation, or other complex operational businesses is helpful but not required. Why Join Build foundational systems for a new kind of insurance company. Own business-critical systems and technical decisions. Work directly with senior leadership and core operators. High ownership and visibility from day one. Competitive compensation and meaningful equity. Opportunity to help define how insurance infrastructure is built in the AI era. Office corgi!

Join Our Team as a Fundraising Data Administrator! Do you have a keen eye for detail and enjoy working with data? Would you like to use your administration skills to help make a real difference to people living with a life-limiting illness and those close to them? If so, we'd love to hear from you. Barnsley Hospice is looking for an enthusiastic and organised Fundraising Data Administrator to join our friendly and dedicated Income Generation Team. About the Role As our Fundraising Data Administrator, you will play a vital role in supporting the Hospice's fundraising activities by ensuring supporter information and donation records are accurate, up to date and managed efficiently. Working closely with colleagues across the Fundraising and Finance teams, you will process donations, maintain our fundraising CRM, produce reports, support fundraising campaigns and provide excellent customer service to our supporters. This is an excellent opportunity for someone who enjoys working with data, has strong administrative skills and takes pride in accuracy and organisation. Your work will directly support the fundraising activities that help Barnsley Hospice continue providing specialist palliative and end-of-life care to local people and their families. Main duties of the job Key Responsibilities Accurately process donations from a variety of income streams. Maintain and update supporter records using the Hospice CRM, ensuring GDPR compliance. Process Gift Aid claims and supporter acknowledgements. Produce reports and analyse fundraising data to support campaigns and decision-making. Prepare mailing lists and administrative support for fundraising appeals and events. Respond to supporter enquiries by telephone, email and in person, providing excellent customer service. Process cash, card, cheque and online donations in accordance with Hospice financial procedures. Support month-end processes and provide reports to the Finance Team. Work collaboratively with colleagues to continuously improve fundraising systems and processes. About us Why Join Barnsley Hospice? Barnsley Hospice provides specialist palliative and end-of-life care to hundreds of local people and those close to them each year. Every donation we receive helps us continue delivering compassionate care when it matters most. By joining our team, you'll play an essential role behind the scenes, ensuring every donation is recorded accurately, every supporter feels valued and our fundraising team has the information they need to make an even greater impact. Equality, Diversity and Inclusion Barnsley Hospice is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and particularly encourage applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities, as we are committed to increasing representation across our workforce. Job responsibilities Main Duties and Responsibilities The Fundraising Data Administrator will be responsible for: Processing fundraising income accurately and efficiently across multiple income streams. Maintaining and updating supporter records on the Hospice CRM, ensuring data is accurate and compliant with UK GDPR. Processing Gift Aid claims and donor acknowledgements. Producing reports and supporting fundraising data analysis to inform fundraising and marketing activity. Preparing mailing lists and administrative support for fundraising campaigns and events. Responding to donor enquiries in a professional, friendly and timely manner. Working with the Hospice's external lottery provider to maintain accurate supporter records and consent preferences. Counting, recording and processing cash, cheque, card and online donations in accordance with Hospice financial procedures. Assisting the Finance Team with income reconciliation and month-end reporting. Raising purchase orders, processing invoices and supporting financial administration. Maintaining accurate fundraising administration systems, records and filing in line with Hospice policies. Identifying opportunities to improve administrative systems and processes. Working collaboratively with colleagues across the Hospice, including the Fundraising, Finance and Reception teams, to support smooth fundraising operations. Ensuring all work is carried out in accordance with Hospice policies, procedures and relevant legislation, including UK GDPR and Fundraising Regulator guidance. Undertaking any other duties appropriate to the role as reasonably requested by the Individual Giving and Supporter Care Team Manager. Person Specification Qualifications GCSE Grade C/Level 4 or above (or equivalent) in English. GCSE Grade C/Level 4 or above (or equivalent) in Maths. NVQ Level 3 (or equivalent) in Business Administration, Customer Service or a related subject. Experience Experience of accurate and efficient data entry. Experience of working with a CRM or database system. Experience of extracting and analysing data from databases to produce reports. Experience of processing cash, cheque and card transactions. Experience of handling telephone and email enquiries professionally and efficiently. Experience of working as part of a team. Experience of working independently and managing own workload. Experience of reviewing and developing systems and processes. Experience of working in fundraising, supporter care or the charity sector. Experience of using Beacon CRM or a similar fundraising database. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Macmillan Money & More Service Administrator All districts - Torridge, North, Mid and West Devon Permanent Are you an excellent administrator and are you passionate about helping people in need? Macmillan Money & More South-West South wants to hear from you! Macmillan Money & More SWS supports people affected by cancer across a region spanning from Milton Keynes to Cornwall. Citizens Advice TNMWD leads and coordinates a team of approximately 23 advisers across 8 Citizens Advice locations to support the delivery of high-quality welfare benefits advice, financial support and holistic assistance to people affected by cancer and their families. The Service Administrator is responsible for supporting the effective day-to-day operation of the Macmillan Money & More SWS Service through the management of referrals, administration of client records and coordination of service activities. The role acts as a key point of contact for referrers, service users and colleagues, ensuring information is recorded accurately and processed in a timely manner. The postholder will support data collection and reporting requirements, undertake customer service and triage activities where required, and contribute to the continuous improvement of service delivery. The role requires excellent organisational skills, attention to detail, strong digital literacy and a commitment to delivering high-quality support to people affected by cancer. Job Specification Provide high-quality administrative and customer service to support the Macmillan Money & More SWS Service. Ensure the efficient management of referrals, client records, communications and service data. Support the external agency referral process, ensuring that all referrals received are complete and appropriately prepared for adviser management. Maintain accurate records and documentation in line with organisational and funder requirements. Support compliance with quality standards, data protection and service procedures. Contribute to service development and continuous improvement activities to enhance service delivery. Administration Receive and manage incoming referrals through all channels, including telephone, web forms, email and any other systems or innovations adopted by the service. Create and manage tasks within the Case Management System. Liaise with professional and self-referrers as necessary to ensure a smooth and effective referral and client contact process for people affected by cancer. Support with co ordinating calendars, resource planning and rota management to ensure effective service coverage. Support the processing of internal and external communications. Provide administrative support for regional service requirements, including coordinating marketing and promotional material distribution. Support the Service Manager in maintaining service workspaces and systems as required. Assist with the collection of information received from delivery partners through Microsoft Forms and other agreed systems. Support the Service Manager with case administration. Coordinate feedback activities from service users and team members. Maintain records and data in line with funder requirements and organisational procedures. Complete annual GDPR and mandatory information governance training requirements. Other Duties Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. Demonstrate commitment to the aims and policies of the Citizens Advice service. Abide by health and safety guidelines and share responsibility for own safety and that of colleagues. Comply with all Citizens Advice information assurance guidelines. Person Specification Experience of providing administrative support within a busy office, service or customer-focused environment. Experience of managing and prioritising multiple tasks while meeting deadlines. Experience of maintaining accurate records and handling confidential information. Experience of delivering excellent customer service through telephone, email and digital channels. Advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, Teams and Forms. Excellent organisational, communication and time management skills. Ability to communicate sensitively and professionally with people experiencing difficult circumstances. Ability to use digital systems and databases accurately and efficiently. Ability to work independently, use initiative and contribute effectively as part of a team. Willingness and ability to undertake and successfully complete assessor training. Experience within a welfare benefits, advice, health, social care, or charity environment. Experience of referral management systems or case management databases. Experience of collecting and reporting performance, service, or outcome data. Understanding of the types of problems affecting people living with cancer and their families. Benefits Loyalty based holiday entitlement 3% employer auto enrolment contribution (where applicable) Additional Christmas shutdown Starting at £15,527 Working Hours 22.2 hours per week

Company Overview United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Equal Opportunities Statement At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Job Title SHEQ Coordinator - Power Transmission & Distribution (T&D) Role Purpose The SHEQ Coordinator will support the development, implementation, maintenance and continuous improvement of SHEQ management systems, digital platforms and business intelligence reporting across the Power Transmission & Distribution business. The role will be responsible for managing SharePoint environments, supporting Power BI reporting, maintaining SHEQ databases and workflows, and ensuring that SHEQ data is accurate, accessible and transformed into meaningful insights that drive operational performance and risk reduction. Key Responsibilities SHEQ Management Systems - Support the maintenance and continuous improvement of the Integrated Management System (IMS), manage document control processes, coordinate system updates for ISO 45001, ISO 14001, ISO 9001, National Grid requirements and client specific SHEQ standards, monitor review schedules, support governance activities and assist with internal and external audits. SharePoint Administration & Development - Develop, manage and continuously improve SharePoint sites, create document libraries, workflows, dashboards and communication pages, establish permissions and governance controls, support migration of legacy documentation, and maintain records management and document retention requirements. Power BI & Data Analytics - Develop and maintain Power BI dashboards, produce visual performance reports covering safety, environmental, quality, operational assurance and incident trends, build automated reporting solutions, support predictive analytics and trend analysis, and ensure consistency and integrity of business reporting metrics. Digital Systems Management - Support administration and optimisation of EcoOnline, Microsoft 365, SharePoint, Power BI, Power Automate, Microsoft Forms, Excel databases and other SHEQ systems; assist with configuration, user administration, automated workflows, and explore digital innovation and AI enabled solutions. Data Quality & Governance - Conduct regular data validation and quality assurance checks, support the development of governance standards, identify gaps, trends and anomalies within SHEQ datasets, ensure GDPR compliance and produce regular management reports and KPI summaries. Training & User Support - Provide first line support to system users, deliver training sessions on Microsoft 365, SharePoint and reporting tools, produce user guides and digital learning materials, and promote best practice use of SHEQ systems. Continual Improvement - Support the implementation of digital transformation initiatives, identify opportunities to automate manual processes, develop innovative reporting and performance monitoring solutions, and support business wide improvement projects aimed at enhancing SHEQ performance and operational efficiency. Key Relationships Internal: Director of SHEQ, Head of HSSEQ, SHEQ Systems & Assurance Manager, SHEQ Advisors and Managers, Operational Directors, Project Managers, IT Department, HR and Learning & Development Teams. External: Software providers, Audit bodies, Clients and framework representatives, External consultants. Qualifications Essential - Educated to A-Level standard or equivalent; Qualification in Information Management, Data Analytics, Business Systems or related discipline; Advanced Microsoft Excel qualification or demonstrable experience. Desirable - Microsoft Certified: Power BI Data Analyst Associate, SharePoint Administrator, Power Platform Fundamentals, Internal Auditor qualification, ISO 9001, ISO 14001 or ISO 45001 awareness training. Knowledge & Experience Essential - Experience managing SharePoint environments, creating and maintaining Power BI dashboards, advanced Microsoft 365 skills, strong understanding of Excel, Power Query, Power Automate, Forms, Teams, managing large datasets, producing KPI reports, strong document control and governance experience. Desirable - Experience within utilities, construction, infrastructure or power sectors; knowledge of SHEQ management systems and ISO certified systems; familiarity with EcoOnline or similar platforms; understanding of National Grid and DNO contractor environments. Skills & Competencies Strong analytical and problem solving capability. Excellent attention to detail. Ability to interpret and present complex data clearly. Strong organisational and planning skills. Excellent communication and stakeholder engagement skills. Ability to work independently and manage multiple priorities. Continuous improvement mindset. High levels of integrity and professionalism. Performance Measures Accuracy and quality of SHEQ reporting. Power BI dashboard utilisation and effectiveness. SharePoint user adoption and engagement. Timeliness of management information. Data quality and governance compliance. Audit performance and document control compliance. Delivery of digital improvement initiatives. Stakeholder satisfaction levels. Company Values The postholder will demonstrate commitment to: Safety First, Integrity, Collaboration, Excellence, Sustainability and Continuous Improvement while actively supporting the organisation's Zero Harm strategy, digital transformation programme and commitment to operational excellence across the Power Transmission & Distribution business.

(This role is Cardiff based) About Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London's West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What's Right. We now have offices in Cardiff and Cape Town which follow the style of our London space. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This mindset aligns with our company values as we understand that we are Better Together. Role Overview The External Identity Support Analyst provides advanced (3rd line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high performing identity services across our Managed Solution Support portfolio. Key Responsibilities Provide 3rd line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO). Maintain and improve the Configuration Management Database (CMDB) for supported services. Support smooth transition of clients and projects into Managed Solution Support. Contribute to the development and enhancement of Kocho's identity service offerings. Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges. Influence clients to adopt best practice approaches for secure and scalable identity management. Act as an advocate for clients when working with internal teams and Senior Management. Maintain clear and accurate documentation, troubleshooting guides, and operational procedures. Essential Skills & Experience Strong troubleshooting abilities for complex and bespoke identity-integrated applications. Ability to read and modify code in .NET and C#. Experience with SQL and database management tools. Solid working knowledge of PowerShell for automation and diagnostics. Experience supporting enterprise scale environments. Understanding of federation and identity protocols: SAML 2.0 OAuth 2.0 OpenID Connect Token flows, claims, sessions Experience in operational support roles within business environments. Ability to work effectively in virtual, collaborative, and team-based settings. Excellent communication skills with the ability to explain technical issues clearly to both technical and non technical audiences. Strong analytical and problem solving ability. Demonstrated learning agility and a willingness to adopt new identity technologies. Understanding of security principles including least privilege, secure design, and common vulnerabilities. Familiarity with: Authorization concepts (roles, permissions, app registrations, service principals) User and group lifecycle management (creation, modification, deletion, dynamic groups) Knowledge of Conditional Access (CA) and Multi Factor Authentication (MFA). Additional Beneficial Skills & Experience (Desirable) Experience with operation and support of: Azure AD B2C / Entra External ID Microsoft Entra ID (formerly Azure AD) Azure DevOps Relevant Microsoft certifications such as: SC 300 (Identity & Access Administrator) SC 900 / AZ 900 fundamentals Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management. Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools). Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning). Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics. Understanding of Zero Trust architecture and its application to external identity. Experience participating in incident management, including P1/P2 handling, root cause analysis, and post incident reviews.

Job Description Purpose of the role: To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Job Overview Join Barclays as an IMS Database Administrator to support the stability of our mainframe infrastructure. In this role, you will enhance IMS database performance and availability across business critical systems. You will collaborate with technical teams and contribute to long term platform improvements. The successful candidate will be based in Knutsford (Radbroke Hall). Qualifications and Skills Extensive experience with IMS databases (Fastpath and Full Function), PSB/PCB configuration, and IMSv15. Demonstrable experience with BMC and IBM toolsets, JCL scripting, TWS scheduling, and RACF security. Solid experience in programming in Assembler or COBOL within enterprise environments. Experience troubleshooting infrastructure issues and supporting live production systems. Knowledge of mainframe architecture and IMS to Db2 migration processes. Experience supporting change, transformation, and modernisation across legacy platforms. Assessment may be based on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. Location Knutsford (Radbroke Hall).

Join 3761 Barclays - BX - UK as an IMS Database Administrator based in Knutsford (Radbroke Hall). In this role, you will support the stability of our mainframe infrastructure, enhance IMS database performance, and collaborate with technical teams for long-term platform improvements. The successful candidate will have extensive experience with IMS databases, proficiency in Assembler or COBOL programming, and a solid background in troubleshooting infrastructure issues. This position offers a dynamic work environment focused on technical excellence and continuous improvement.

This company is a dedicated organisation based in Grimsby, committed to meeting the needs and providing disabled individuals with new beginnings and brighter futures. They are hiring a new team member who will undertake a Business Admin Level 3 apprenticeship based on their experience and qualifications. Apprenticeship Standard Business Administrator Level 3 Job Spec Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager Additional Responsibilities To update filing systems and filing To undertake basic computer maintenance To maintain the beneficiary database To prepare and answer correspondence To assist with monitoring and evaluation of services To collect, collate and prepare information and statistics for use To receive and assist visitors and deal with telephone enquiries To prepare work in accordance with instructions, using computer facilities as appropriate To perform such duties as reasonably correspond to the general character of the post and to be commensurate with its level of responsibility To work within the Foresight policies on confidentiality, health and safety, equal opportunities and racial equality at all times To take an active part in events organised by Foresight To prepare publicity material and be involved in publicity strategies To undertake the training necessary to carry out the post Person Spec Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Non judgemental Patience Hours of Work Monday - Friday (34.5 hours) Rate of Pay Apprentice minimum wage (£8.00 per hour)