Junior IT Support Engineer

An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury.

We are looking for an enthusiastic, passionate Junior IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

• Windows Operating Systems
• IT system setup and configuration
• Hardware and software fault diagnostics
• Office 365
• Intune
• Autopilot
• Exchange
• Active Directory Users/Computers Management
• Basic Networking
• Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
• Microsoft Office Applications
• Prior experience working within a Managed Service Desk provider (beneficial)
• Proven experience resolving incidents quickly by using remote support tools
• Exposure to HP and Dell hardware

We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be a self motivated Junior IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this Junior IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.