Lead IT Support & Service Desk Leader

  • Stonebridge Group - Mortgage & Insurance Network
  • Basildon, Essex
  • 14/07/2026
Full time Information Technology Telecommunications IT Support

Job Description

Stonebridge Group - Mortgage & Insurance Network is seeking an IT Support Team Leader to oversee our Internal IT Support team, delivering day-to-day leadership for first and second-line support across the business.

Reporting to the IT Operations Manager, you will drive service improvements, mentor staff, manage incidents, and ensure high customer satisfaction while aligning with ITIL-aligned practices.