About Octopus Electroverse and Octopus Fleet:
Key Responsibilities
- Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way
- Shape and drive the acquisition of new customers - you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
- Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
- Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience
- Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
- Provide excellent customer service both through the sales process and also in after-sales customer care
- Collaborate with the wider teams to iterate propositions and materials for the B2B market
- Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
Requirements
- A track record of delivering exceptional customer experience
- Previous sales experience of sales within a B2B and/or SaaS consultative environment
- A strong passion for Electric Vehicles / Energy and Decarbonisation
- Excellent listening skills when working in B2B roles and great communication
- Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction
- An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision
- A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that's always evolving
- A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory