Scrum Master

  • Segment (Twilio)
  • Manchester, Lancashire
  • 14/07/2026
Full time Information Technology Telecommunications Management

Job Description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world class operations and investments in research and development, we offer capabilities and opportunity no one else can.

Summary of role: We operate in a rapidly evolving cyber landscape, working to protect the nation from malicious actors. As a Scrum Master, you will play a key role in enabling fast, secure delivery and accelerating our ability to analyse and respond to emerging threats. You'll join a people focused environment that values flexibility, empowerment, and creativity where teams are trusted to innovate, experiment, and continuously improve.

Due to the interesting work we do and the sector we are working in, we require all candidates to currently hold eDV clearance.

Key responsibilities
  • Facilitate key Scrum events and regular team health checks
  • Promote, encourage and embed Agile principles within the team and organisation
  • Bring those more resistant to Agile ways of working along the journey towards true Agility and embrace their feedback
  • Ensure value driven delivery, defining value within your team's context and coaching them in how to break work down to achieve the most value
  • Proactively identify and remove impediments - thinking outside the box welcomed
  • Help teams to mature in their Agile practices
  • Empower the team to problem solve
  • Support negotiation and conflict resolution
  • Foster positive and collaborative relationships across teams and organisations
  • Support the Product Owner with backlog prioritisation, creation of product goals and vision
  • Coaching advocate, supporting both Scrum teams and the wider organisation in adopting Agile practices
  • Champion best practices and continually seek ways to improve the team, delivery and self
Qualifications
  • Strong facilitation and coaching skills, with the ability to guide teams through complex challenges
  • Experience working in Agile environments (Scrum, Kanban, or similar)
  • Knowledge and demonstrable application of Agile fundamentals
  • Ability to influence without authority
  • Scrum certification (e.g., CSM, PSM)
  • Keenness to learn, collaborate, and share best practices across the business and customers through our active Communities of Practices
  • Appreciation of latest technology trends and desire to explore software development models
  • Ability to effectively manage stakeholders and build relationships
  • Passionate about embracing and encouraging continuous improvement and innovation

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.