Senior Agile Delivery Manager

Department: Engineering

Employment Type: Full Time

Location: London

Reporting To: VP of Delivery

Compensation: £85,000 - £110,000 / year

Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well being, and much more.

As Reward Gateway Edenred continues to scale globally, we are expanding our Delivery function to support a growing portfolio of cloud based, high availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a high impact Senior Agile Delivery Manager who thrives in complex engineering environments and can bring clarity, structure, and predictability to multi team delivery.

This is a high ownership, hands on individual contributor role. You will directly own delivery for 3-4 engineering squads, working closely with Product, Engineering, Architecture, and fellow Agile Delivery Managers to ensure seamless delivery across features, platform initiatives, technical debt, and incidents.

If you excel at system level thinking, cross team alignment, and delivery orchestration in cloud environments, this role is for you.

• Own end to end delivery for 3-4 engineering squads, ensuring clear priorities, strong execution discipline, and predictable delivery outcomes.
• Maintain a deep understanding of each squad's roadmap, capacity, constraints, and performance.
• Lead delivery across product features, technical debt, platform improvements, and operational work (incidents, resilience, support).
• Ensure readiness for delivery through well structured backlogs, aligned objectives, and clear acceptance criteria.

• Work closely with other Agile Delivery Managers to manage dependencies across 30+ global engineering squads.
• Coordinate sequencing, risk management, and alignment for transversal initiatives spanning multiple teams.
• Facilitate cross squad forums (Scrum of Scrums, dependency reviews, release readiness syncs).
• Maintain clear documentation of dependencies, risks, and mitigation plans (RAID logs, delivery boards).

• Facilitate agile ceremonies for assigned squads (stand ups, sprint planning, refinements, reviews, retros).
• Champion lean, scalable delivery practices that work across multiple teams and regions.
• Promote continuous improvement and delivery discipline across squads.
• Support teams in iterative planning, effective estimation, and realistic forecasting.

• Understand architectural patterns used across squads (APIs, microservices, cloud services, CI/CD pipelines).
• Partner with Engineering Leads and Architects to identify and manage technical risks, platform dependencies, and environment constraints.
• Feed technical incidents, post mortems, and reliability improvements into delivery plans and backlogs.
• Ensure technical debt and resilience initiatives receive appropriate prioritisation and visibility.

• Provide clear and concise updates on progress, risks, delivery confidence, and scope changes to senior stakeholders.
• Act as the primary delivery partner for Product Managers and Engineering Leads.
• Translate complex technical issues into business relevant insights.
• Maintain strong relationships across Engineering, Product, Security, Data Protection and Architecture.

• Shape delivery practices to support consistency and predictability across global teams.
• Use delivery metrics (lead time, cycle time, throughput, deployment frequency, incident trends) to drive improvement.
• Support squads in adopting effective tooling (Jira, Confluence, Miro, dashboards).
• Champion a culture of learning, experimentation, and operational excellence.

• Proven experience as an Agile Delivery Manager or Delivery Lead in a tech first or SaaS organization.
• Experience managing delivery for multiple squads simultaneously (typically 3-5 teams).
• Strong understanding of the software development lifecycle (SDLC) and modern engineering practices.
• Hands on experience coordinating delivery in cloud native environments (AWS, Azure, GCP).
• Familiarity with microservices, APIs, CI/CD pipelines, DevOps practices, and modern cloud architectures.
• Experience supporting incident response and post incident delivery.
• Demonstrated ability to identify and manage cross team dependencies in scaled engineering organizations.

• Skilled facilitator of Agile ceremonies and delivery rhythms.
• Experience with lightweight scaling practices (Scrum of Scrums, dependency boards, cross squad planning).
• Ability to coach teams on effective delivery habits and continuous improvement.
• Familiarity with SAFe, LeSS, or other scaled agile frameworks (practical experience preferred, not required).

• Strong experience with Jira, Confluence, Miro, and delivery reporting tools.

• Professional Agile certifications.
• Cloud practitioner certifications such as AWS Cloud Practitioner, Azure Fundamentals (AZ 900), or GCP Cloud Digital Leader.