• Own and evolve our cloud infrastructure on GCP - from identity architecture and access controls to cost optimisation and scalability planning
• Lead SaaS lifecycle management across 300+ applications: discovery, governance, license optimisation, and vendor accountability using tools like Torii
• Design and maintain our IAM ecosystem (Okta, Google Workspace, Jamf) including SSO/MFA enforcement, provisioning workflows, and identity lifecycle automation
• Build and enforce endpoint management policies across a 99% Apple fleet via Jamf and MDM, ensuring security baselines and a great employee experience
• Create dashboards and reporting frameworks that give leadership real visibility into our SaaS spend, cloud posture, and asset health
• Write production-quality code daily - Python scripts, API integrations, iPaaS (integration Platform as a platform) workflows (Workato or similar), and lightweight internal tools that solve real problems for our team
• Build and maintain integration pipelines that connect our SaaS ecosystem: identity provisioning, automated onboarding/offboarding, license reconciliation, and event-driven workflows
• Develop internal tooling and dashboards (Google Apps Script, Python, HTML/CSS/JS) that surface actionable data - from AI usage analytics to hardware fleet health and budget forecasting
• Shape and execute our internal AI tools strategy - managing adoption, governance, and usage analytics for platforms like Claude, ChatGPT Enterprise, GitHub Copilot, and Cursor
• Evaluate and pilot emerging AI capabilities for IT operations - from AI-assisted troubleshooting to predictive SaaS usage and automated compliance evidence collection
• Treat Infrastructure as Code as a default: version-controlled configurations, reproducible environments, and CI/CD pipelines for IT automation deployments
• Design automation solutions that are clean, maintainable, and built to last - not just clever scripts, but well-documented, testable, production-grade systems
• Lead and mentor a team of 5-6 IT engineers - hiring, coaching, mentoring, and creating real career development paths
• Elevate your team's engineering skills through hands-on mentoring: pair programming, code reviews, architecture discussions, and setting quality standards that raise everyone's game
• Build a collaborative engineering culture where the team ships robust IT solutions that internal customers genuinely value
• Help IT engineers grow from script-writers into systems thinkers - teaching them to build modular, testable, well-documented automation they're proud of
• Champion open communication and a strong feedback culture - great teams are built on psychological safety, trust, and transparency
• Collaborate across the Platform group to align your team with company objectives and ambitious IT maturity goals
• Build roadmaps that balance long-term strategic vision (governance frameworks, scalable architectures) with tactical quick wins that deliver immediate value
• Partner with Security and Legal to maintain SOC 2 compliance - owning IT controls, evidence collection, and audit readiness
• Ensure GDPR and data protection requirements are embedded into every system and workflow your team touches
• Lead initiatives that enforce best-in-class governance practices: access reviews, vendor risk assessments, and shadow IT remediation
• Embrace an agile "build it and run it" mindset where your team owns what they build, from launch through ongoing security and support
• Create a learning environment where experimentation is encouraged and delivery proficiency keeps improving
• Lead initiatives that crush manual work, boost efficiency, and raise the bar on governance practices
• Be the champion for engineering best practices within the IT function and across the organisation
Requirements
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