Title and Summary
Product Management Senior Specialist - Salesforce
Role
We are looking for an experienced product manager to join our team and help us build towards the future. Our Product Managers (PMs) conceptualize, rationalize, and drive the development of new features that leverage Salesforce, spanning across Sales, Support and Marketing use cases. In this role, you get to own our Salesforce applications that are used within the API Platform, contributing to the strategies, design choices and feature roadmap.
Major Responsibilities
- Serve as the main owner for capabilities built on Salesforce
- Monitor health and performance to ensure capabilities are operating within our standards
- Identify areas of improvements and new ways we can utilize Salesforce to create a better developer experience
- Partner with the Sales teams to further drive awareness and standardization of leads generated from Mastercard Developers
- All About You Experience reviewing data reports and developing preliminary product enhancement recommendations
- Helped develop and manage a product or project budget/P&Ls (e.g., compiled estimates of cost drivers, developed bottom line numbers)
- Demonstrated consistent success working with partners across other functions in support of product go-to market strategies
- Recognize discordant views and take part in constructive dialog to resolve them
- Led the rapid prototyping process for at least one product feature
- Experience executing on product features and enhancements and gaining awareness of underlying platform capabilities and limitations
- Strong track record of contribution to identification of innovative product features by drawing insights from competitor market data
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.