Responsibilities
- Providing first line support to panel introducer firms
- Handling inbound calls and making outbound calls
- Reviewing Asset Finance lending opportunities and providing indicative terms
- Provide cover to Business Development Managers including telephone and email support
- Handling of Customer Services enquiries and liaison with the department
- Assist the broker panel with issue resolution
- Work closely with all areas of Allica to drive effective delivery
- Undertake regular chasing of cases in the Asset Finance pipeline
- Manage the onboarding of new to Bank introducer firms
- Assist in managing the Bank's Introducer Panel
- Organisation of, and participation in, regional events and corporate gifts
- Monitor competitor activity and provide feedback to management
- Ensure full compliance with Allica's policies
Requirements
- Be capable of working in a fast-paced environment
- Have resilience and energy for collaborating with others
- Have confidence, creditability, and highly developed interpersonal skills
- Able to bring people together in a constructive way
- Clear and independent thinker, logical, analytical, and structured in approach
- Prepared to win support for their views through reasoned persuasion
- Pragmatic and astute
- Be a 'doer' - happy to roll sleeves up as needed
- Demonstrate an ability to analyse and review financial accounts
- Sound product knowledge of commercial banking products
- Excellent understanding of Asset Finance lending and Credit Risk
- Experienced in reviewing Asset Finance lending opportunities
- Knowledge of the Asset Finance Broker market
- Evidence of quality relationship management skills
- Organisational and time-management skills
- Strong technical skills, especially MS Excel, PowerPoint, SharePoint, Outlook
- Excellent communicator - well developed numeracy and written skills
ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings.
Hard Skills
- Asset Finance lending
- Credit Risk analysis
- financial account review
- relationship management
- commercial banking products
- pipeline management
- issue resolution
- customer service
- data analysis
- numeracy skills
Soft Skills
- interpersonal skills
- collaboration
- logical thinking
- analytical skills
- persuasion
- pragmatism
- resilience
- time management
- organisation
- communication