Overview
Develop an understanding of the Platform functionality with specialist knowledge on certain areas of the product. Design and specify agentic workflows, prompts, and decision logic for AI-driven automation and Gen AI use cases. Demonstrate strong data literacy to analyse, interpret, and leverage data to inform requirements and validate AI outputs. Apply prompt engineering techniques to optimise Gen AI model performance and ensure business relevance. Validate and iterate on AI solutions using data-driven feedback to continuously improve outcomes.
Conduct analysis of business processes, functions and procedures to determine the most effective business systems technology that meet the needs of the organisation. Lead design and requirements gathering meetings with the ability to run internal and client-attended workshops with limited supervision. Translate business requirements into functional requirements focusing on scalable and reusable use cases that support users of the platform. Provide and deliver on estimates to Lead Analysts/Project Managers. Liaise with leads around escalations and problem resolution.
Responsibilities
- Collaborate with users and stakeholders to gather, analyse and document business requirements.
- Produce user stories and requirements documentation with a clear understanding of business and functional requirements.
- Work closely with development and product teams to ensure adequate implementation of requirements.
- Respond to questions and clarify vagaries during the development phase.
- Review test coverage with more experienced analysts and provide guidance on defect criticality during build and test.
- Assist during user acceptance testing and support clients through to business as usual (BAU).
- Take ownership of requirements, ensure the system does what it is intended to do, and iterate as required.
- Provide training for clients and other team members in complex areas.
Requirements
- 3+ years of experience as a Business Analyst in the insurance industry.
- Insurance experience is essential with London Market experience strongly desirable.
- Strong technical skills, particularly with data analysis, JSON and API integration.
- Excellent analytical and problem-solving abilities.
- Experience in Agile and/or Waterfall methodologies.
- Very strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Experience effectively gathering, managing and documenting requirements, and development of use cases.
- Understanding of the Project Life Cycle and Agile development and testing principles.
- Self-motivated and able to work independently, with good time management.
- Experience in providing reviews, feedback and mentoring analysts is desirable but not essential.
ATS Optimization Keywords
Hard Skills
- Data Analysis
- JSON
- API Integration
- Prompt Engineering
- User Acceptance Testing
- Business Process Analysis
- Decision Logic Design
- Workflow Design
- Use Case Development
- Requirements Documentation
Soft Skills
- Analytical Abilities
- Problem-Solving
- Communication Skills
- Interpersonal Skills
- Team Collaboration