Business Development ManagerApplylocations: Brackleytime type: Full timeposted on: Posted Todayjob requisition id: JR BASELINE INFORMATION JOB TITLE: Business Development Manager (North) JOB TYPE: Field-Based, Permanent OPERATING LOCATION: Northern England SALARY: £45,000-£50,000 (Depending on experience) HOURS: 40 Hours per week REPORTING TO: Managing Director/Brand Leader ABOUT US Neighborly (yes, without the "u") began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector.Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success. Brand Info: Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire. Our Brands: Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves Lawn Care PURPOSE OF THE ROLE As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance. KEY OUTCOMES Profitable, high-performing Franchisees aligned to the business model Strong, trusted relationships between Franchisees and Head Office Early identification and turnaround of underperforming businesses Consistent use of data, KPIs, and insight to drive decision-making KEY RESPONSIBILITIES Franchise Performance & Growth Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency Partner with Franchisees to develop and deliver robust business plans Monitor KPIs, sales pipelines, and operational performance to drive growth Proactively manage underperformance with early intervention and turnaround planning Set, review, and support sales, growth, and customer service standards Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards Identify opportunities to improve profitability and operational efficiency Provide meaningful insight and analysis to support Franchisee decision making Prepare reports for Senior Management highlighting trends, risks, and opportunities Franchise Development & Onboarding Support new Franchisees through training, launch, and early development Oversee setup activities including vehicles, uniforms, stationery, and systems Support transitions of cluster areas into successful Franchisee operations Accompany Franchisees on customer appointments where appropriate Leadership & Coaching Coach, mentor, and motivate Franchise Business Owners to maximise performance Provide best practice guidance to Franchisees and the if appropriate the wider BDM team Collaborate closely with colleagues across Marketing, Finance, and Operations Support and contribute to continuous improvement initiatives across the network Systems, Standards & Governance Ensure Franchisees operate in line with company standards and brand expectations Deliver training on in house systems to improve productivity and efficiency Maintain accurate, timely performance data and reporting Positively promote company policies and ways of working Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within designed franchise network. Translate brand and strategic objectives into practical, scalable actions for Franchisees and where appropriate the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are effectively embedded within region and as appropriate across the network. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the Brand and Franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and as appropriate the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data-led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Any other reasonable duty that falls within your capabilities. EXPERIENCE/SKILLS/KNOWLEDGE Experience: Proven experience in Business Development, Sales or Commercial Leadership Strong background in business planning, data analysis and performance management Demonstrable P&L and commercial acumen Experience working cross-functionally (Marketing, Finance, Operations) Right to work in the UK with a full UK driving licence Experience working within a franchise environment (desirable) Skills/Competencies: Strategic thinker with strong commercial judgement Analytical, influencer and negotiator Strong problem-solver who acts quickly and decisively Able to manage multiple priorities in a fast-paced environment INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
27/07/2026
Full time
Business Development ManagerApplylocations: Brackleytime type: Full timeposted on: Posted Todayjob requisition id: JR BASELINE INFORMATION JOB TITLE: Business Development Manager (North) JOB TYPE: Field-Based, Permanent OPERATING LOCATION: Northern England SALARY: £45,000-£50,000 (Depending on experience) HOURS: 40 Hours per week REPORTING TO: Managing Director/Brand Leader ABOUT US Neighborly (yes, without the "u") began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector.Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success. Brand Info: Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire. Our Brands: Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves Lawn Care PURPOSE OF THE ROLE As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance. KEY OUTCOMES Profitable, high-performing Franchisees aligned to the business model Strong, trusted relationships between Franchisees and Head Office Early identification and turnaround of underperforming businesses Consistent use of data, KPIs, and insight to drive decision-making KEY RESPONSIBILITIES Franchise Performance & Growth Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency Partner with Franchisees to develop and deliver robust business plans Monitor KPIs, sales pipelines, and operational performance to drive growth Proactively manage underperformance with early intervention and turnaround planning Set, review, and support sales, growth, and customer service standards Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards Identify opportunities to improve profitability and operational efficiency Provide meaningful insight and analysis to support Franchisee decision making Prepare reports for Senior Management highlighting trends, risks, and opportunities Franchise Development & Onboarding Support new Franchisees through training, launch, and early development Oversee setup activities including vehicles, uniforms, stationery, and systems Support transitions of cluster areas into successful Franchisee operations Accompany Franchisees on customer appointments where appropriate Leadership & Coaching Coach, mentor, and motivate Franchise Business Owners to maximise performance Provide best practice guidance to Franchisees and the if appropriate the wider BDM team Collaborate closely with colleagues across Marketing, Finance, and Operations Support and contribute to continuous improvement initiatives across the network Systems, Standards & Governance Ensure Franchisees operate in line with company standards and brand expectations Deliver training on in house systems to improve productivity and efficiency Maintain accurate, timely performance data and reporting Positively promote company policies and ways of working Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within designed franchise network. Translate brand and strategic objectives into practical, scalable actions for Franchisees and where appropriate the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are effectively embedded within region and as appropriate across the network. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the Brand and Franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and as appropriate the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data-led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Any other reasonable duty that falls within your capabilities. EXPERIENCE/SKILLS/KNOWLEDGE Experience: Proven experience in Business Development, Sales or Commercial Leadership Strong background in business planning, data analysis and performance management Demonstrable P&L and commercial acumen Experience working cross-functionally (Marketing, Finance, Operations) Right to work in the UK with a full UK driving licence Experience working within a franchise environment (desirable) Skills/Competencies: Strategic thinker with strong commercial judgement Analytical, influencer and negotiator Strong problem-solver who acts quickly and decisively Able to manage multiple priorities in a fast-paced environment INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Salary and location Machine Learning Engineer (Education Research) Permanent Manchester: £34,000 - £36,900 / Milton Keynes: £35,400 - £38,400 Working Arrangements; Hybrid - two days per week in the office Introduction AQA is building its AI for assessment capability and is looking for a junior machine learning engineer who wants to apply AI and machine learning to meaningful educational challenges. This is a distinctive early-career opportunity to work across the full applied machine learning lifecycle: researching and testing new approaches, evaluating them rigorously, and helping turn successful prototypes into reliable capabilities that can be deployed within assessment products and services. You will join AQA's in-house AI for assessment lab and work alongside experienced AI researchers, software developers, product teams, psychometricians and assessment experts. You will receive support to develop both your research and engineering skills while contributing to work with real educational purpose. Purpose of the role You will contribute to the research, development and productionisation of AI capabilities for educational assessment. These may include automated marking, feedback generation, learner support, skill estimation, proficiency modelling and adaptive testing. The role combines applied research with practical engineering. You will help investigate and validate promising approaches, then work collaboratively with technical and product colleagues to turn successful research into reproducible, maintainable and deployable machine learning capabilities. Key responsibilities Design, develop and refine machine learning models and prototypes that support educational assessment, helping to translate assessment needs into practical AI solutions and providing evidence for future development decisions. Evaluate model performance against technical and assessment measures, including accuracy, fairness, bias, reliability and alignment with human marking standards, while ensuring methods and results are clearly documented and reproducible. Work collaboratively with AI researchers, developers, psychometricians and product teams to build, deploy and continuously improve machine learning solutions, developing robust engineering practices and end-to-end experience across the full AI lifecycle. What we are looking for Essential Strong Python skills, with practical experience using relevant data and machine learning libraries such as NumPy, Pandas and scikit-learn. Practical experience with at least one deep-learning framework, such as PyTorch or TensorFlow. A good foundation in machine learning, including supervised learning and model evaluation. A good understanding of the machine learning lifecycle, from data ingestion and cleaning through to model development and validation. An interest in education or educational assessment and motivation to apply technology in support of AQA's mission. Strong communication and collaboration skills, including the ability to explain technical ideas clearly and learn from colleagues across different disciplines. Desirable NLP knowledge or experience relevant to text-based assessment. Familiarity with NLP libraries or frameworks such as Hugging Face Transformers or spaCy. Experience of, or exposure to, building end-to-end machine learning systems, including deployment. Familiarity with software-engineering practices such as version control, testing, code review and technical documentation. Exposure to sequential modelling. Experience working with multimodal data, including data processing and synchronisation. What's in it for you This is an opportunity to build an applied AI career in an environment combining research, engineering and real educational purpose. Unlike many early-career research roles, you will have the opportunity to follow promising work beyond the prototype: learning how models are evaluated, engineered, integrated and deployed within real products and services. You will gain practical experience across the full machine learning lifecycle while working with experienced specialists in AI, software development, product development, psychometrics and educational assessment. Contribute to AI capabilities in areas such as automated marking, personalised feedback, item generation and learner support Develop practical experience of both applied ML research and production engineering Learn how responsible AI capabilities are tested, deployed, monitored and improved See how your work contributes to products and services used to address meaningful educational needs A 35 hour working week with flexible, hybrid working 25 days' annual leave (rising to 30), plus Christmas closure days Excellent pension (up to 11.5% employer contribution) etc Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application Process To apply, please submit your CV through the AQA careers site. Applications close on Sunday 9 August 2026. Stage 1: a 30-minute Teams interview where you will talk through the shared project or artefact and discuss the technical decisions behind it. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Recruitment We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Accountable to the Head of AI for Assessment Innovation, the overall purpose of this role is to develop models and algorithms as required by new assessment products and services. The post holder will research and develop AI capabilities that can enable new assessment products, increase the breadth of assessment services on offer and help shape long-term tech innovation and solutions. They will ideate and develop proofs of concept and prototypes and ensure they are cutting-edge, relevant and fit-for-purpose.Research, development and evaluation of AI solutions for assessment are key enablers in a range of diversification, digitisation and customer programmes. The AI for Assessment Innovation team is AQA's in-house AI for assessment lab, providing services and solutions alongside and in collaboration with contractors and partners. The team's responsibilities are: Research and development of AI features for new products or as part of contracted services EdTech partnership support through targeted evaluations and testing of third-party AI tools Providing AI for assessment expertise to the whole AQA group and advancing AQA's knowledge and know-how The role sits within the AI for Assessment Innovations team, in the Assessment Research and Innovation business area. Reporting to the Head of AI for Assessment, the role collaborates with a team of AI researchers, developers and managers and will have line management responsibility for AI for Assessment apprentices. Activities: AI model development for assessmentDesign, build, and refine machine learning models that support educational assessment use cases, such as automated marking (e.g., essays, short answers), feedback generation and learner support, skill estimation, proficiency modelling, and adaptive testing. Select appropriate modelling approaches (e.g., NLP models, classical ML, or deep learning) based on pedagogical and product requirements. Conduct rigorous experimentation, including hyperparameter tuning and ablation studies, to improve model performance and fairness. Educational assessment researchWork with complex educational datasets (e.g., learner responses, interaction logs, assessment outcomes). Design evaluation frameworks that go beyond accuracy to include fairness and bias across learner groups, marking reliability and consistency, alignment with human marking standards and mark schemes Work closely with psychometricians, assessment experts and product teams to translate educational requirements into technical solutions. Incorporate domain knowledge (e.g., marking schemes, assessment objectives, curriculum standards) into model design. From prototype to operationalisationDevelop scalable pipelines for data processing, model training, validation, and deployment. Collaborate and support the teams responsible for integrating models into production systems Contribute to CI/CD workflows, model versioning, and reproducibility practices. Responsible AI and governanceIdentify, assess, and mitigate risks related to bias, fairness, and misuse in assessment AI systems . click apply for full job details
27/07/2026
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Salary and location Machine Learning Engineer (Education Research) Permanent Manchester: £34,000 - £36,900 / Milton Keynes: £35,400 - £38,400 Working Arrangements; Hybrid - two days per week in the office Introduction AQA is building its AI for assessment capability and is looking for a junior machine learning engineer who wants to apply AI and machine learning to meaningful educational challenges. This is a distinctive early-career opportunity to work across the full applied machine learning lifecycle: researching and testing new approaches, evaluating them rigorously, and helping turn successful prototypes into reliable capabilities that can be deployed within assessment products and services. You will join AQA's in-house AI for assessment lab and work alongside experienced AI researchers, software developers, product teams, psychometricians and assessment experts. You will receive support to develop both your research and engineering skills while contributing to work with real educational purpose. Purpose of the role You will contribute to the research, development and productionisation of AI capabilities for educational assessment. These may include automated marking, feedback generation, learner support, skill estimation, proficiency modelling and adaptive testing. The role combines applied research with practical engineering. You will help investigate and validate promising approaches, then work collaboratively with technical and product colleagues to turn successful research into reproducible, maintainable and deployable machine learning capabilities. Key responsibilities Design, develop and refine machine learning models and prototypes that support educational assessment, helping to translate assessment needs into practical AI solutions and providing evidence for future development decisions. Evaluate model performance against technical and assessment measures, including accuracy, fairness, bias, reliability and alignment with human marking standards, while ensuring methods and results are clearly documented and reproducible. Work collaboratively with AI researchers, developers, psychometricians and product teams to build, deploy and continuously improve machine learning solutions, developing robust engineering practices and end-to-end experience across the full AI lifecycle. What we are looking for Essential Strong Python skills, with practical experience using relevant data and machine learning libraries such as NumPy, Pandas and scikit-learn. Practical experience with at least one deep-learning framework, such as PyTorch or TensorFlow. A good foundation in machine learning, including supervised learning and model evaluation. A good understanding of the machine learning lifecycle, from data ingestion and cleaning through to model development and validation. An interest in education or educational assessment and motivation to apply technology in support of AQA's mission. Strong communication and collaboration skills, including the ability to explain technical ideas clearly and learn from colleagues across different disciplines. Desirable NLP knowledge or experience relevant to text-based assessment. Familiarity with NLP libraries or frameworks such as Hugging Face Transformers or spaCy. Experience of, or exposure to, building end-to-end machine learning systems, including deployment. Familiarity with software-engineering practices such as version control, testing, code review and technical documentation. Exposure to sequential modelling. Experience working with multimodal data, including data processing and synchronisation. What's in it for you This is an opportunity to build an applied AI career in an environment combining research, engineering and real educational purpose. Unlike many early-career research roles, you will have the opportunity to follow promising work beyond the prototype: learning how models are evaluated, engineered, integrated and deployed within real products and services. You will gain practical experience across the full machine learning lifecycle while working with experienced specialists in AI, software development, product development, psychometrics and educational assessment. Contribute to AI capabilities in areas such as automated marking, personalised feedback, item generation and learner support Develop practical experience of both applied ML research and production engineering Learn how responsible AI capabilities are tested, deployed, monitored and improved See how your work contributes to products and services used to address meaningful educational needs A 35 hour working week with flexible, hybrid working 25 days' annual leave (rising to 30), plus Christmas closure days Excellent pension (up to 11.5% employer contribution) etc Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application Process To apply, please submit your CV through the AQA careers site. Applications close on Sunday 9 August 2026. Stage 1: a 30-minute Teams interview where you will talk through the shared project or artefact and discuss the technical decisions behind it. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Recruitment We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Accountable to the Head of AI for Assessment Innovation, the overall purpose of this role is to develop models and algorithms as required by new assessment products and services. The post holder will research and develop AI capabilities that can enable new assessment products, increase the breadth of assessment services on offer and help shape long-term tech innovation and solutions. They will ideate and develop proofs of concept and prototypes and ensure they are cutting-edge, relevant and fit-for-purpose.Research, development and evaluation of AI solutions for assessment are key enablers in a range of diversification, digitisation and customer programmes. The AI for Assessment Innovation team is AQA's in-house AI for assessment lab, providing services and solutions alongside and in collaboration with contractors and partners. The team's responsibilities are: Research and development of AI features for new products or as part of contracted services EdTech partnership support through targeted evaluations and testing of third-party AI tools Providing AI for assessment expertise to the whole AQA group and advancing AQA's knowledge and know-how The role sits within the AI for Assessment Innovations team, in the Assessment Research and Innovation business area. Reporting to the Head of AI for Assessment, the role collaborates with a team of AI researchers, developers and managers and will have line management responsibility for AI for Assessment apprentices. Activities: AI model development for assessmentDesign, build, and refine machine learning models that support educational assessment use cases, such as automated marking (e.g., essays, short answers), feedback generation and learner support, skill estimation, proficiency modelling, and adaptive testing. Select appropriate modelling approaches (e.g., NLP models, classical ML, or deep learning) based on pedagogical and product requirements. Conduct rigorous experimentation, including hyperparameter tuning and ablation studies, to improve model performance and fairness. Educational assessment researchWork with complex educational datasets (e.g., learner responses, interaction logs, assessment outcomes). Design evaluation frameworks that go beyond accuracy to include fairness and bias across learner groups, marking reliability and consistency, alignment with human marking standards and mark schemes Work closely with psychometricians, assessment experts and product teams to translate educational requirements into technical solutions. Incorporate domain knowledge (e.g., marking schemes, assessment objectives, curriculum standards) into model design. From prototype to operationalisationDevelop scalable pipelines for data processing, model training, validation, and deployment. Collaborate and support the teams responsible for integrating models into production systems Contribute to CI/CD workflows, model versioning, and reproducibility practices. Responsible AI and governanceIdentify, assess, and mitigate risks related to bias, fairness, and misuse in assessment AI systems . click apply for full job details
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role: Days of Working: Monday to Friday 8am to 4pm with occasional weekend to meet the needs of the contract. We are seeking an experienced and proactive Soft Services Manager to lead the delivery of high-quality facilities services across a busy and dynamic healthcare/education environment. You will be responsible for ensuring that all soft services operate seamlessly, safely and in full compliance with contractual, statutory and operational standards. Working closely with internal teams, contractors and service partners, you will drive service excellence, maintain strong performance measures and continuously improve the experience of patients/students, staff and visitors across the site. Key responsibilities include, but are not limited to: Oversee the delivery of cleaning, portering, materials management, pest control, patient catering, retail catering and window cleaning at a consistently elevated level that meets contractual requirements. Actively manage contractors and suppliers to ensure that they perform at the required level as part of an integrated service delivery. Identify, mitigate and control risks by taking a risk-based approach to the management of Service Parameters and contracted operational compliance, identifying control measures and monitoring required actions. Identify areas of non-compliance or elevated risk of failure, planning and monitoring remedial actions within agreed timeframes and to agreed action plans. Actively manage service monitoring by owning the performance parameter monitoring process, plan and monitor corrective actions as required, working to minimise deduction risk. The ideal candidate should meet the following criteria: Must have Right to Work in the UK An enhanced DBS will be completed for the successful candidate. Educated to degree standard. Membership of applicable professional organisation e.g. IWFM, BICSc. Proven track record of direct management of Soft Services operations. Experience of P&L operational accountability. Excellent PC skills with full Microsoft office knowledge. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
26/07/2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role: Days of Working: Monday to Friday 8am to 4pm with occasional weekend to meet the needs of the contract. We are seeking an experienced and proactive Soft Services Manager to lead the delivery of high-quality facilities services across a busy and dynamic healthcare/education environment. You will be responsible for ensuring that all soft services operate seamlessly, safely and in full compliance with contractual, statutory and operational standards. Working closely with internal teams, contractors and service partners, you will drive service excellence, maintain strong performance measures and continuously improve the experience of patients/students, staff and visitors across the site. Key responsibilities include, but are not limited to: Oversee the delivery of cleaning, portering, materials management, pest control, patient catering, retail catering and window cleaning at a consistently elevated level that meets contractual requirements. Actively manage contractors and suppliers to ensure that they perform at the required level as part of an integrated service delivery. Identify, mitigate and control risks by taking a risk-based approach to the management of Service Parameters and contracted operational compliance, identifying control measures and monitoring required actions. Identify areas of non-compliance or elevated risk of failure, planning and monitoring remedial actions within agreed timeframes and to agreed action plans. Actively manage service monitoring by owning the performance parameter monitoring process, plan and monitor corrective actions as required, working to minimise deduction risk. The ideal candidate should meet the following criteria: Must have Right to Work in the UK An enhanced DBS will be completed for the successful candidate. Educated to degree standard. Membership of applicable professional organisation e.g. IWFM, BICSc. Proven track record of direct management of Soft Services operations. Experience of P&L operational accountability. Excellent PC skills with full Microsoft office knowledge. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role: Technical Services Manager (Mechanical & Electrical) About the Role We are seeking an experienced and highly motivated Technical Services Manager to join a leading TotalFacilities Management (TFM) provider delivering integrated services to a Local Authority with a diverseand extensive property portfolio. The estate includes a wide range of corporate offices, civic buildings,educational establishments, and schools, requiring a professional who can effectively manage complexmechanical and electrical service delivery across multiple sites. This is an exciting opportunity for an ambitious individual who thrives in a fast-paced, customer-focusedenvironment and has a proven track record of delivering technical excellence, statutory compliance, andoperational performance within Facilities Management. Key Responsibilities Lead the management and delivery of Mechanical and Electrical (M&E) maintenance servicesacross a diverse property estate. Ensure full compliance with all statutory, regulatory, and health and safety requirements. Manage planned preventative maintenance (PPM) programmes and oversee reactivemaintenance activities. Provide technical leadership and support to operational teams, contractors, and stakeholders. Monitor service performance against contractual KPIs and SLAs, implementing improvementswhere required. Develop and maintain strong relationships with Local Authority representatives, schoolleadership teams, and internal stakeholders. Manage specialist service providers and subcontractors, ensuring high standards ofworkmanship, safety, and customer service. Support lifecycle planning, asset management strategies, capital projects, and energy efficiencyinitiatives. Contribute to budget management, financial forecasting, and cost control activities. Drive continuous improvement initiatives that enhance service delivery and customersatisfaction. About You To succeed in this role, you will have: Significant experience in a Technical Services Manager, Engineering Manager, or similar rolewithin Facilities Management. Strong Mechanical and Electrical building services knowledge, supported by relevant technicalqualifications. Demonstrable experience working within a high-performing and fast-paced FacilitiesManagement environment. Experience managing technical services across multi-site estates, ideally within local government,education, healthcare, or public sector environments. Sound understanding of statutory compliance requirements, including health and safetylegislation and building services regulations. Proven ability to manage contractors, projects, budgets, and service performance. Excellent leadership, communication, and stakeholder management skills. A proactive approach to problem-solving and continuous improvement. Desirable Experience Experience working within a Total Facilities Management contract. Previous involvement in Local Authority or public-sector estates. Familiarity with educational environments and school buildings. Professional membership or qualifications such as IOSH, NEBOSH, CIBSE, IET, or equivalent. Knowledge of asset management systems and CAFM platforms. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
26/07/2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role: Technical Services Manager (Mechanical & Electrical) About the Role We are seeking an experienced and highly motivated Technical Services Manager to join a leading TotalFacilities Management (TFM) provider delivering integrated services to a Local Authority with a diverseand extensive property portfolio. The estate includes a wide range of corporate offices, civic buildings,educational establishments, and schools, requiring a professional who can effectively manage complexmechanical and electrical service delivery across multiple sites. This is an exciting opportunity for an ambitious individual who thrives in a fast-paced, customer-focusedenvironment and has a proven track record of delivering technical excellence, statutory compliance, andoperational performance within Facilities Management. Key Responsibilities Lead the management and delivery of Mechanical and Electrical (M&E) maintenance servicesacross a diverse property estate. Ensure full compliance with all statutory, regulatory, and health and safety requirements. Manage planned preventative maintenance (PPM) programmes and oversee reactivemaintenance activities. Provide technical leadership and support to operational teams, contractors, and stakeholders. Monitor service performance against contractual KPIs and SLAs, implementing improvementswhere required. Develop and maintain strong relationships with Local Authority representatives, schoolleadership teams, and internal stakeholders. Manage specialist service providers and subcontractors, ensuring high standards ofworkmanship, safety, and customer service. Support lifecycle planning, asset management strategies, capital projects, and energy efficiencyinitiatives. Contribute to budget management, financial forecasting, and cost control activities. Drive continuous improvement initiatives that enhance service delivery and customersatisfaction. About You To succeed in this role, you will have: Significant experience in a Technical Services Manager, Engineering Manager, or similar rolewithin Facilities Management. Strong Mechanical and Electrical building services knowledge, supported by relevant technicalqualifications. Demonstrable experience working within a high-performing and fast-paced FacilitiesManagement environment. Experience managing technical services across multi-site estates, ideally within local government,education, healthcare, or public sector environments. Sound understanding of statutory compliance requirements, including health and safetylegislation and building services regulations. Proven ability to manage contractors, projects, budgets, and service performance. Excellent leadership, communication, and stakeholder management skills. A proactive approach to problem-solving and continuous improvement. Desirable Experience Experience working within a Total Facilities Management contract. Previous involvement in Local Authority or public-sector estates. Familiarity with educational environments and school buildings. Professional membership or qualifications such as IOSH, NEBOSH, CIBSE, IET, or equivalent. Knowledge of asset management systems and CAFM platforms. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for askilled and experienced Cyber Resilience Analyst to join our team. The successful candidate will report to the Cyber Governance, Risk, and Compliance Manager. This role focuses on defining, maintaining, and testing resilience plans for the organisation, including Business Continuity, Incident Response, and Disaster Recovery. You will work closely with multiple teams across the IT department and the wider business to ensure that resilience strategies are robust and effective. Strong planning and communication skills are essential, as is previous experience in cyber resilience. In addition, the responsibilities of the Cyber Resilience Analyst will include: Conducting analysis on business systems to understand and document the impact, scope, and recovery path in relation to cyber incidents. Contribution to incident reviews to ensure learnings are taken to improve our resilience. Identifying and escalating weaknesses in the resilience strategy. Working with project and change teams to ensure new developments are designed with resilience in mind. This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here. Specific skills and capabilities we are looking for: Essential Previous experience in cyber resilience (Business Continuity, Incident Response, Disaster Recovery). Excellent documentation and report writing skills. Strong interpersonal and communication skills. Attention to detail and ability to manage complex plans. A general understanding of how enterprise-level IT systems work together. Desirable Experience with Microsoft Azure (particularly ASR and Recovery Services). Experience with VMware technologies. Familiarity with the Microsoft Defender suite. Ability to communicate technical concepts to non-technical audiences. What to expect from us: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Free onsite parking Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Discounted dry cleaning Long service awards
26/07/2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for askilled and experienced Cyber Resilience Analyst to join our team. The successful candidate will report to the Cyber Governance, Risk, and Compliance Manager. This role focuses on defining, maintaining, and testing resilience plans for the organisation, including Business Continuity, Incident Response, and Disaster Recovery. You will work closely with multiple teams across the IT department and the wider business to ensure that resilience strategies are robust and effective. Strong planning and communication skills are essential, as is previous experience in cyber resilience. In addition, the responsibilities of the Cyber Resilience Analyst will include: Conducting analysis on business systems to understand and document the impact, scope, and recovery path in relation to cyber incidents. Contribution to incident reviews to ensure learnings are taken to improve our resilience. Identifying and escalating weaknesses in the resilience strategy. Working with project and change teams to ensure new developments are designed with resilience in mind. This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here. Specific skills and capabilities we are looking for: Essential Previous experience in cyber resilience (Business Continuity, Incident Response, Disaster Recovery). Excellent documentation and report writing skills. Strong interpersonal and communication skills. Attention to detail and ability to manage complex plans. A general understanding of how enterprise-level IT systems work together. Desirable Experience with Microsoft Azure (particularly ASR and Recovery Services). Experience with VMware technologies. Familiarity with the Microsoft Defender suite. Ability to communicate technical concepts to non-technical audiences. What to expect from us: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Free onsite parking Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Discounted dry cleaning Long service awards
Business Development Manager - HygieneApplylocations: Field Based - UKtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (19 days left to apply)job requisition id: JR- Business Development Manager Hygiene Covering the South East of England. Salary of up to £36,000 (DOE), (+ Commission, Company Car, Mobile Phone & Laptop) Monday - Friday 9am-5.30pm. At Lyreco we specialise in providing workplace supplies to businesses globally and have an exciting opportunity for a Business Development Manager within our Hygiene Sector , to join us as part of the wider SMB Sales Division.Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break - after 3 years of serviceIf you have previous experience selling hygiene category in to the B2B sector and are passionate about selling then this could the next role for you. As a Business Development Manager (Hygiene) your responsibilities are: Working strategically, to help prospect and win high profile business accounts with the Hygiene category in your territory. Identifying vertical market opportunities for the Hygiene proposition. Meet with customers to seek out full product requirements and suggest pricing strategies with customers as required. Stay fully up to date with the marketplace and competitor products. Support Sales Reps on client visits and creating optimal solutions for customer proposals. Support and develop Sales Reps knowledge through training and support sessions and being the key point of contact for specialist area. The ideal Business Development Manager will: Experience and excellent knowledge of the Hygiene sector/marketplace, within a business development environment is essential. Can demonstrate excellent technical knowledge of products and commercial exposure within the sector. The ability to build relationships and negotiate with internal and external contacts including; Facilities Managers, Purchase Managers. Suppliers etc. Organising and managing time effectively, the role will involve working across multiple projects. Advisory in approach towards the customer, considering all possible issues and creating the right solution. Excellent communication & negotiation skills - ability to deal and network at all levels up to board.As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community.We're committed to the wellbeing of all our staff and to the sustainability of our environment.Agency CV's will not be accepted. The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe.A global workplace solutions company with 10,000 employees, Lyreco's mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.
26/07/2026
Full time
Business Development Manager - HygieneApplylocations: Field Based - UKtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (19 days left to apply)job requisition id: JR- Business Development Manager Hygiene Covering the South East of England. Salary of up to £36,000 (DOE), (+ Commission, Company Car, Mobile Phone & Laptop) Monday - Friday 9am-5.30pm. At Lyreco we specialise in providing workplace supplies to businesses globally and have an exciting opportunity for a Business Development Manager within our Hygiene Sector , to join us as part of the wider SMB Sales Division.Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break - after 3 years of serviceIf you have previous experience selling hygiene category in to the B2B sector and are passionate about selling then this could the next role for you. As a Business Development Manager (Hygiene) your responsibilities are: Working strategically, to help prospect and win high profile business accounts with the Hygiene category in your territory. Identifying vertical market opportunities for the Hygiene proposition. Meet with customers to seek out full product requirements and suggest pricing strategies with customers as required. Stay fully up to date with the marketplace and competitor products. Support Sales Reps on client visits and creating optimal solutions for customer proposals. Support and develop Sales Reps knowledge through training and support sessions and being the key point of contact for specialist area. The ideal Business Development Manager will: Experience and excellent knowledge of the Hygiene sector/marketplace, within a business development environment is essential. Can demonstrate excellent technical knowledge of products and commercial exposure within the sector. The ability to build relationships and negotiate with internal and external contacts including; Facilities Managers, Purchase Managers. Suppliers etc. Organising and managing time effectively, the role will involve working across multiple projects. Advisory in approach towards the customer, considering all possible issues and creating the right solution. Excellent communication & negotiation skills - ability to deal and network at all levels up to board.As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community.We're committed to the wellbeing of all our staff and to the sustainability of our environment.Agency CV's will not be accepted. The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe.A global workplace solutions company with 10,000 employees, Lyreco's mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.
Position: Cleaning Services ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusOnsite accommodation, subject to availability and T&CsAre you ready to make a positive impact through high standards and attention to detail?As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.RequirementsProven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.Strong leadership and communication skills, with prior experience managing large teams.Ability to work in a fast-paced environment while maintaining attention to detail.Exceptional customer service and problem-solving abilities.Knowledge of health and safety regulations.Strong organisational and multitasking skills.Experience in budgeting and financial management.INDMGWhat We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at:
26/07/2026
Full time
Position: Cleaning Services ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusOnsite accommodation, subject to availability and T&CsAre you ready to make a positive impact through high standards and attention to detail?As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.RequirementsProven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.Strong leadership and communication skills, with prior experience managing large teams.Ability to work in a fast-paced environment while maintaining attention to detail.Exceptional customer service and problem-solving abilities.Knowledge of health and safety regulations.Strong organisational and multitasking skills.Experience in budgeting and financial management.INDMGWhat We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at:
Job Role: Mobilisation Manager (Fixed Term) Start Date: Immediate Start Salary: £43,000 - £47,000 + Expenses Location: Central London (Zones 1-2) Contract: Fixed Term - Minimum 3 Months Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen to join Anchor Group Services as a Mobilisation Manager on a fixed term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. This role is ideal for someone who thrives in a fast paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. You will work closely with operational leaders, clients, suppliers and internal stakeholders to ensure new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage and mitigate risks, issues and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIA Non Front Line Licence. Proven experience delivering complex mobilisations, transitions or large scale change projects within Security, Cleaning or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential) Degree or equivalent experience IOSH Managing Safely NEBOSH General Certificate Level 3 or Level 4 Facilities Management qualification Benefits Expenses covered for business related travel. Laptop and mobile phone. 25 days holiday per annum + 8 bank holidays. Access to a range of nationally recognised courses to support career development via the Anchor Academy. Auto Enrolment Pension. Stream - access to pay as you earn it. Cycle to Work Scheme available. Free Employee Assistance Programme 24/7 including counselling support. Hospital Saturday Fund. Reward and Recognition awards.
25/07/2026
Full time
Job Role: Mobilisation Manager (Fixed Term) Start Date: Immediate Start Salary: £43,000 - £47,000 + Expenses Location: Central London (Zones 1-2) Contract: Fixed Term - Minimum 3 Months Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen to join Anchor Group Services as a Mobilisation Manager on a fixed term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. This role is ideal for someone who thrives in a fast paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. You will work closely with operational leaders, clients, suppliers and internal stakeholders to ensure new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage and mitigate risks, issues and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIA Non Front Line Licence. Proven experience delivering complex mobilisations, transitions or large scale change projects within Security, Cleaning or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential) Degree or equivalent experience IOSH Managing Safely NEBOSH General Certificate Level 3 or Level 4 Facilities Management qualification Benefits Expenses covered for business related travel. Laptop and mobile phone. 25 days holiday per annum + 8 bank holidays. Access to a range of nationally recognised courses to support career development via the Anchor Academy. Auto Enrolment Pension. Stream - access to pay as you earn it. Cycle to Work Scheme available. Free Employee Assistance Programme 24/7 including counselling support. Hospital Saturday Fund. Reward and Recognition awards.
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose The Hygiene Leader is responsible for leading, developing and delivering an effective site wide hygiene strategy, ensuring the highest standards of cleanliness and food safety are achieved and maintained at all times. The role plays a critical part in ensuring compliance with internal standards, customer requirements and legal obligations, supporting the site's technical and operational objectives. The role is primarily day based; however, flexibility is required to work across different shifts, including night shifts on an occasional basis, to ensure hygiene standards, training and compliance are fully aligned across all shifts. Please note: Internal Job title is Hygiene Manager Key Responsibilities Hygiene Strategy & Standards Develop, implement and maintain robust hygiene systems, procedures and standards across the site. Ensure all hygiene activities comply with company policies, customer requirements and legal obligations, including BRCGS, HACCP and food safety legislation. Own and continuously improve the site Hygiene Master Schedule, ensuring cleaning frequencies and methods are risk based and effective. Ensure equipment design, accessibility and cleanability are fully considered when defining cleaning methodologies, frequencies and validation activities, working closely with Engineering and Production. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. Operational Delivery Provide site wide oversight of all hygiene and cleaning activities, including those carried out by production teams during line shutdowns and by outsourced amenities cleaners. Coordinate hygiene activities to support production plans, minimising risk and downtime while maintaining high standards. Develop, implement and maintain clear Cleaning Instruction Cards (CICs) for all hygiene tasks, ensuring they are accurate, controlled and reflect best practice. Ensure CICs and hygiene procedures are effectively deployed and embedded across all relevant areas and shifts. Team Leadership, Training & Culture Provide functional leadership and guidance to all colleagues involved in hygiene tasks, influencing behaviours and standards without direct line management responsibility. Ensure appropriate training, instruction and competency assessment is in place for production operators undertaking cleaning activities, in collaboration with Production, Technical and Training teams. Oversee hygiene performance of third party amenities cleaning providers, holding suppliers to account against agreed service levels and site standards. Act as the site hygiene subject matter expert, providing coaching, challenge and support where gaps are identified. Champion a strong food safety and hygiene culture across the site and all shifts. Audit, Compliance & Continuous Improvement Lead hygiene elements of internal, customer and external audits, including BRCGS and retailer audits. Investigate hygiene related non conformances, audit findings and incidents, implementing effective corrective and preventive actions. Use hygiene KPIs, trend analysis and audit data to drive continuous improvement initiatives and reduce risk. Health, Safety & Chemical Control Ensure all COSHH risk assessments and Material Safety Data Sheets (SDS/MSDS) are current, compliant and readily available to colleagues and contractors. Ensure safe handling, storage and use of cleaning chemicals at all times. Ensure hygiene activities are carried out in line with site health, safety and environmental requirements and approved safe systems of work. Cost & Resource Management Manage hygiene related budgets, including consumables, chemicals and external cleaning services. Identify opportunities to improve efficiency and reduce cost without compromising hygiene, food safety or compliance. Key Stakeholders Site Leadership Team Technical / Quality Teams Production & Engineering External contractors and service providers Auditors and customers Role Requirements Skills, Knowledge & Experience Essential Strong working knowledge of BRCGS standards, HACCP and food safety legislation. Proven people leadership experience in a fast paced manufacturing environment. Experience managing hygiene audits and customer visits. Confident communicator with the ability to influence cross functional teams. Food Safety L3 HACCP L3 Desirable Experience working with third party hygiene providers. NEBOSH, IOSH or equivalent H&S qualification. Personal Attributes High attention to detail with a strong focus on standards and compliance. Proactive, resilient and able to manage competing priorities. Data driven with a continuous improvement mindset. Strong role model for food safety, hygiene and safety behaviours. Benefits 25 Days Annual Leave plus Birthday off 14.5% Pension - 5% employee opt in / 9.5% employer Flexible Holiday Option - Buy 5 Additional Days Enhanced Family Friendly & Carers Policies Life Assurance Cover Private Medical Insurance Critical Illness Cover Learning & Development Opportunities
25/07/2026
Full time
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose The Hygiene Leader is responsible for leading, developing and delivering an effective site wide hygiene strategy, ensuring the highest standards of cleanliness and food safety are achieved and maintained at all times. The role plays a critical part in ensuring compliance with internal standards, customer requirements and legal obligations, supporting the site's technical and operational objectives. The role is primarily day based; however, flexibility is required to work across different shifts, including night shifts on an occasional basis, to ensure hygiene standards, training and compliance are fully aligned across all shifts. Please note: Internal Job title is Hygiene Manager Key Responsibilities Hygiene Strategy & Standards Develop, implement and maintain robust hygiene systems, procedures and standards across the site. Ensure all hygiene activities comply with company policies, customer requirements and legal obligations, including BRCGS, HACCP and food safety legislation. Own and continuously improve the site Hygiene Master Schedule, ensuring cleaning frequencies and methods are risk based and effective. Ensure equipment design, accessibility and cleanability are fully considered when defining cleaning methodologies, frequencies and validation activities, working closely with Engineering and Production. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. Operational Delivery Provide site wide oversight of all hygiene and cleaning activities, including those carried out by production teams during line shutdowns and by outsourced amenities cleaners. Coordinate hygiene activities to support production plans, minimising risk and downtime while maintaining high standards. Develop, implement and maintain clear Cleaning Instruction Cards (CICs) for all hygiene tasks, ensuring they are accurate, controlled and reflect best practice. Ensure CICs and hygiene procedures are effectively deployed and embedded across all relevant areas and shifts. Team Leadership, Training & Culture Provide functional leadership and guidance to all colleagues involved in hygiene tasks, influencing behaviours and standards without direct line management responsibility. Ensure appropriate training, instruction and competency assessment is in place for production operators undertaking cleaning activities, in collaboration with Production, Technical and Training teams. Oversee hygiene performance of third party amenities cleaning providers, holding suppliers to account against agreed service levels and site standards. Act as the site hygiene subject matter expert, providing coaching, challenge and support where gaps are identified. Champion a strong food safety and hygiene culture across the site and all shifts. Audit, Compliance & Continuous Improvement Lead hygiene elements of internal, customer and external audits, including BRCGS and retailer audits. Investigate hygiene related non conformances, audit findings and incidents, implementing effective corrective and preventive actions. Use hygiene KPIs, trend analysis and audit data to drive continuous improvement initiatives and reduce risk. Health, Safety & Chemical Control Ensure all COSHH risk assessments and Material Safety Data Sheets (SDS/MSDS) are current, compliant and readily available to colleagues and contractors. Ensure safe handling, storage and use of cleaning chemicals at all times. Ensure hygiene activities are carried out in line with site health, safety and environmental requirements and approved safe systems of work. Cost & Resource Management Manage hygiene related budgets, including consumables, chemicals and external cleaning services. Identify opportunities to improve efficiency and reduce cost without compromising hygiene, food safety or compliance. Key Stakeholders Site Leadership Team Technical / Quality Teams Production & Engineering External contractors and service providers Auditors and customers Role Requirements Skills, Knowledge & Experience Essential Strong working knowledge of BRCGS standards, HACCP and food safety legislation. Proven people leadership experience in a fast paced manufacturing environment. Experience managing hygiene audits and customer visits. Confident communicator with the ability to influence cross functional teams. Food Safety L3 HACCP L3 Desirable Experience working with third party hygiene providers. NEBOSH, IOSH or equivalent H&S qualification. Personal Attributes High attention to detail with a strong focus on standards and compliance. Proactive, resilient and able to manage competing priorities. Data driven with a continuous improvement mindset. Strong role model for food safety, hygiene and safety behaviours. Benefits 25 Days Annual Leave plus Birthday off 14.5% Pension - 5% employee opt in / 9.5% employer Flexible Holiday Option - Buy 5 Additional Days Enhanced Family Friendly & Carers Policies Life Assurance Cover Private Medical Insurance Critical Illness Cover Learning & Development Opportunities
London, United Kingdom Posted on 17/07/2026 At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals. Apply now to join Team Anchor and take the next step in your career. Job Description Start Date: Immediate Start Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen tojoin Anchor Group Services as a Mobilisation Manager on a fixed-term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. We're looking for an experienced Mobilisation Manager who is available for an immediate start and can take ownership of multiple contract mobilisations across London. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start-ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. Working closely with operational leaders, clients, suppliers, and internal stakeholders, you will play a key role in ensuring new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities: Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks, and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions, and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage, and mitigate risks, issues, and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks, and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance, and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIANon-Front-Line Licence. Proven experience delivering complex mobilisations, transitions, or large-scale change projects within Security, Cleaning, or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation, and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations, and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel, and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho, or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential): Degree or equivalent experience NEBOSH General Certificate Expenses covered for business related travel. Laptop and mobile phone 25 days holiday per annum + 8 bank holidays Access to a range of nationally recognised courses to support career development via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme available Free Employee Assistance Programme 24/7 including counselling support Hospital Saturday Fund Reward and Recognition awards What's Next? If you think you have what it takes, APPLY NOW and we'll be in touch. Within commuting distance of: London, Greater London, Croydon, Watford, Slough, Reading, St Albans, Enfield, Romford, Ilford, Wembley, Uxbridge, Kingston upon Thames, Maidstone, Guildford, Luton, Chelmsford Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
25/07/2026
Full time
London, United Kingdom Posted on 17/07/2026 At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals. Apply now to join Team Anchor and take the next step in your career. Job Description Start Date: Immediate Start Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen tojoin Anchor Group Services as a Mobilisation Manager on a fixed-term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. We're looking for an experienced Mobilisation Manager who is available for an immediate start and can take ownership of multiple contract mobilisations across London. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start-ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. Working closely with operational leaders, clients, suppliers, and internal stakeholders, you will play a key role in ensuring new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities: Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks, and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions, and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage, and mitigate risks, issues, and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks, and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance, and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIANon-Front-Line Licence. Proven experience delivering complex mobilisations, transitions, or large-scale change projects within Security, Cleaning, or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation, and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations, and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel, and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho, or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential): Degree or equivalent experience NEBOSH General Certificate Expenses covered for business related travel. Laptop and mobile phone 25 days holiday per annum + 8 bank holidays Access to a range of nationally recognised courses to support career development via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme available Free Employee Assistance Programme 24/7 including counselling support Hospital Saturday Fund Reward and Recognition awards What's Next? If you think you have what it takes, APPLY NOW and we'll be in touch. Within commuting distance of: London, Greater London, Croydon, Watford, Slough, Reading, St Albans, Enfield, Romford, Ilford, Wembley, Uxbridge, Kingston upon Thames, Maidstone, Guildford, Luton, Chelmsford Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities: Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de-escalate confrontational situations. Adhere to all site-specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements: Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
25/07/2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities: Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de-escalate confrontational situations. Adhere to all site-specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements: Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
The following content displays a map of the jobs location - Sudbury Working Hours: 40 Location: Sudbury Closing Date: 04/08/2026 Job Category: Facilities Management UK Corporate Services Job Introduction Full time Monday- Friday Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. As a General Services Manageryou'll: Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. What we're looking for: Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Why Sodexo? : Working with Sodexo is more than a job; it's a chance tobe part of something greater. Belong in a company and team that values you foryou. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committedtobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
25/07/2026
Full time
The following content displays a map of the jobs location - Sudbury Working Hours: 40 Location: Sudbury Closing Date: 04/08/2026 Job Category: Facilities Management UK Corporate Services Job Introduction Full time Monday- Friday Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. As a General Services Manageryou'll: Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. What we're looking for: Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Why Sodexo? : Working with Sodexo is more than a job; it's a chance tobe part of something greater. Belong in a company and team that values you foryou. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committedtobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
JOB VACANCIES - FIND YOUR NEXT ROLE RIGHT HERE Communications Manager (Scottish Disability Sport - SDS) Reporting to the Head of Policy and Public Affairs, the Communications Manager will lead and deliver targeted communications to enhance the visibility of aspects of SDS's work. The post will influence partnerships to embed inclusive communications practice in policy and strategy at a local, regional and national level. Follow link for further information on job description. Date Posted: 25 Jun 2026 Location: Edinburgh Closing Date: 16 Jul 2026 Lead Hire Desk Operations n this role, you'll play a key part in leading our central hire desk operations, ensuring the efficient coordination of plant, operators, and customer requirements across the business. You'll oversee day to day hire activity, support your team, and work closely with depots, drivers, and customers to deliver a seamless and reliable hire experience. You'll act as a central point of leadership within the hire function, ensuring enquiries are managed effectively, resources are optimised, and service levels consistently meet customer expectations across both self drive and operated hire. Date Posted: 24 Jun 2026 Location: Newbridge Closing Date: 13 Jul 2026 Lead Medicine RVN (Veterinary Specialists Scotland) We are seeking an experienced and driven Lead Registered Veterinary Nurse to take a key leadership role within our expanding Medicine team at Veterinary Specialists Scotland. This is an exciting opportunity for a confident nurse who is passionate about clinical excellence, enjoys working in a fast paced referral environment, and is ready to take the next step into leadership while continuing to develop advanced clinical skills. You will work alongside an exceptional team of specialists in a state of the art facility, helping to deliver outstanding care to a diverse and complex caseload while supporting and developing the nursing team. Date Posted: 24 Jun 2026 Location: Livingston Closing Date: 13 Jul 2026 Head of Global Events Looking for someone who's going to help us take DFYNE events to the next level. The Head of Global Events will lead the strategic vision, creative direction, and operational delivery of all DFYNE events and brand activations worldwide. You will build and lead a multi skilled Events & Brand Activation team, design experiences that unite our global community, and ensure every event reflects DFYNE's values, ambition, and premium aesthetic. Date Posted: 24 Jun 2026 Location: Uddingston Closing Date: 13 Jul 2026 CRM Project Manager Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals' needs. As CRM Project manager you will be responsible for: Understanding how VSS services operate in practice, Translating complex operational processes into structured system requirements, Leading procurement and supplier selection, Managing and constructively challenging the implementation partner, Ensuring the selected solution aligns with VSS's service delivery model. Date Posted: 24 Jun 2026 Location: Glasgow/Edinburgh Closing Date: 13 Jul 2026 SHEQ Manager Supporting the Chief Executive Officer, the Chief Operating Officer and the Directors in developing strategic plans for Health & Safety, Quality, and Environmental improvements. The SHEQ Manager will maintain the Management System to ensure continuous ISO 9001 compliance and support audit programs. Responsibilities include conducting accident and incident investigations, ensuring statutory compliance for factory operations and leading SHEQ functions to meet health, safety, environmental, and quality standards. Additionally, you will develop strategies to improve SHEQ performance, assist in new business development, and actively participate in internal meetings to promote business activities. Date Posted: 22 Jun 2026 Location: Bathgate Closing Date: 06 Jul 2026 Business Manager We are looking to recruit a new Business Manager to join the Extended Management Team, taking over financial responsibilities including preparation of month end and annual accounts; planning and reporting; playing a lead role in costing services; supporting commissioning and funding applications; day to day financial and administration duties; management of facilities including the costing and ordering of services and equipment; liaison with suppliers; HR delivery; and the supervision of the Administrative Team. Date Posted: 22 Jun 2026 Location: Livingston Closing Date: 10 Jul 2026 Team Leadership & Development Lead a multi-disciplinary team of cleaners, housekeepers and supervisors, provide cover for the Branch Manager when needed, recruit, onboard and train staff to build a strong, capable workforce, maintain high morale and resolve conflicts with confidence, provide ongoing coaching, feedback and development opportunities, ensure all Health & Safety practices are followed daily, plan staffing levels to ensure full coverage across all shifts, drive exceptional cleaning standards and attention to detail, support the team in preparing motorhomes to the highest standard, build strong relationships across departments. Date Posted: 22 Jun 2026 Location: Broxburn Closing Date: 06 Jul 2026
25/07/2026
Full time
JOB VACANCIES - FIND YOUR NEXT ROLE RIGHT HERE Communications Manager (Scottish Disability Sport - SDS) Reporting to the Head of Policy and Public Affairs, the Communications Manager will lead and deliver targeted communications to enhance the visibility of aspects of SDS's work. The post will influence partnerships to embed inclusive communications practice in policy and strategy at a local, regional and national level. Follow link for further information on job description. Date Posted: 25 Jun 2026 Location: Edinburgh Closing Date: 16 Jul 2026 Lead Hire Desk Operations n this role, you'll play a key part in leading our central hire desk operations, ensuring the efficient coordination of plant, operators, and customer requirements across the business. You'll oversee day to day hire activity, support your team, and work closely with depots, drivers, and customers to deliver a seamless and reliable hire experience. You'll act as a central point of leadership within the hire function, ensuring enquiries are managed effectively, resources are optimised, and service levels consistently meet customer expectations across both self drive and operated hire. Date Posted: 24 Jun 2026 Location: Newbridge Closing Date: 13 Jul 2026 Lead Medicine RVN (Veterinary Specialists Scotland) We are seeking an experienced and driven Lead Registered Veterinary Nurse to take a key leadership role within our expanding Medicine team at Veterinary Specialists Scotland. This is an exciting opportunity for a confident nurse who is passionate about clinical excellence, enjoys working in a fast paced referral environment, and is ready to take the next step into leadership while continuing to develop advanced clinical skills. You will work alongside an exceptional team of specialists in a state of the art facility, helping to deliver outstanding care to a diverse and complex caseload while supporting and developing the nursing team. Date Posted: 24 Jun 2026 Location: Livingston Closing Date: 13 Jul 2026 Head of Global Events Looking for someone who's going to help us take DFYNE events to the next level. The Head of Global Events will lead the strategic vision, creative direction, and operational delivery of all DFYNE events and brand activations worldwide. You will build and lead a multi skilled Events & Brand Activation team, design experiences that unite our global community, and ensure every event reflects DFYNE's values, ambition, and premium aesthetic. Date Posted: 24 Jun 2026 Location: Uddingston Closing Date: 13 Jul 2026 CRM Project Manager Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals' needs. As CRM Project manager you will be responsible for: Understanding how VSS services operate in practice, Translating complex operational processes into structured system requirements, Leading procurement and supplier selection, Managing and constructively challenging the implementation partner, Ensuring the selected solution aligns with VSS's service delivery model. Date Posted: 24 Jun 2026 Location: Glasgow/Edinburgh Closing Date: 13 Jul 2026 SHEQ Manager Supporting the Chief Executive Officer, the Chief Operating Officer and the Directors in developing strategic plans for Health & Safety, Quality, and Environmental improvements. The SHEQ Manager will maintain the Management System to ensure continuous ISO 9001 compliance and support audit programs. Responsibilities include conducting accident and incident investigations, ensuring statutory compliance for factory operations and leading SHEQ functions to meet health, safety, environmental, and quality standards. Additionally, you will develop strategies to improve SHEQ performance, assist in new business development, and actively participate in internal meetings to promote business activities. Date Posted: 22 Jun 2026 Location: Bathgate Closing Date: 06 Jul 2026 Business Manager We are looking to recruit a new Business Manager to join the Extended Management Team, taking over financial responsibilities including preparation of month end and annual accounts; planning and reporting; playing a lead role in costing services; supporting commissioning and funding applications; day to day financial and administration duties; management of facilities including the costing and ordering of services and equipment; liaison with suppliers; HR delivery; and the supervision of the Administrative Team. Date Posted: 22 Jun 2026 Location: Livingston Closing Date: 10 Jul 2026 Team Leadership & Development Lead a multi-disciplinary team of cleaners, housekeepers and supervisors, provide cover for the Branch Manager when needed, recruit, onboard and train staff to build a strong, capable workforce, maintain high morale and resolve conflicts with confidence, provide ongoing coaching, feedback and development opportunities, ensure all Health & Safety practices are followed daily, plan staffing levels to ensure full coverage across all shifts, drive exceptional cleaning standards and attention to detail, support the team in preparing motorhomes to the highest standard, build strong relationships across departments. Date Posted: 22 Jun 2026 Location: Broxburn Closing Date: 06 Jul 2026
Key Details Full time Monday-Fri £39,000 - £44,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. Responsibilities Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. Qualifications Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Benefits Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24 hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies Inclusive Employer We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
23/07/2026
Full time
Key Details Full time Monday-Fri £39,000 - £44,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. Responsibilities Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. Qualifications Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Benefits Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24 hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies Inclusive Employer We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
# Vacancies Data Protection Officer & Compliance Manager Job Introduction The benefits Health and Wellbeing Plans23 days paid holiday increasing to 25 after 2 yearsDiscounts and CashbacksPaid Volunteering daysEmployee Assistance ProgramRefer a Friend SchemeCycle to Work SchemeBonus The role Carlisle Support Services is looking for a Data Protection Officer & Compliance Manager who will be responsible for leading the organisation's data protection, privacy, and compliance framework, ensuring compliance with UK GDPR, the Data Protection Act 2018, and other relevant regulatory obligations. Acting as the designated Data Protection Officer (DPO), the role provides expert advice and guidance across the business, drives a culture of compliance, manages data subject rights requests, and ensures robust governance processes are maintained. Your core role will include but not be limited to the following activities: Act as the formally appointed Data Protection Officer for Carlisle Support Services, ensuring all statutory responsibilities under UK GDPR and the Data Protection Act 2018 are effectively discharged. Serve as the primary point of contact for the Information Commissioner's Office (ICO) and other regulatory bodies on all privacy and data protection matters. Provide independent and expert advice to the Executive Team, senior management, and operational stakeholders on data protection obligations, privacy risks, and compliance requirements. Promote and embed a culture of data privacy, accountability, and responsible data handling throughout the organisation. Maintain oversight of the organisation's privacy governance framework and ensure data protection considerations are incorporated into strategic business decisions. Develop, implement, review, and maintain GDPR policies, standards, procedures, and guidance documents. Monitor legislative developments and regulatory guidance, assessing organisational impacts and implementing required changes. Maintain the Record of Processing Activities (ROPA). Lead and coordinate Data Protection Impact Assessments (DPIAs). Take full ownership and accountability for all Subject Access Requests and data subject rights requests. Manage SARs internally wherever possible and within statutory timescales. Provide guidance to managers responding to privacy-related enquiries. Identify opportunities to streamline SAR processes and reduce external support costs. Monitor compliance and adherence to GDPR requirements across the business. Identify areas of non-compliance and support corrective actions. Produce an annual GDPR and Data Protection Report outlining risks, incidents, trends and areas of concern. Develop and present an annual Data Protection Strategy and Improvement Plan for the following 12 months. Report compliance performance and emerging risks to senior leadership. Lead investigations into data protection incidents, complaints, breaches and near misses. Assess incidents against regulatory reporting thresholds. Coordinate root cause analysis and corrective actions. Maintain the Data Breach Register. Review privacy risks and implement proportionate controls. Develop and deliver GDPR and data protection training programmes. Create awareness campaigns, guidance notes and supporting materials. Provide practical advice to operational teams. Build effective relationships with internal stakeholders, clients, suppliers, auditors and regulators. Support tenders, audits, questionnaires and due diligence activities. Partner with HR, IT, Operations, Commercial, Finance and Procurement teams. Provide subject matter expertise on data protection and compliance matters. Identify opportunities to improve compliance controls and governance processes. Benchmark practices against industry standards and best practice. The ideal candidate Essential Significant experience in Data Protection, Compliance, Risk or Governance. Strong knowledge of UK GDPR and Data Protection legislation. Experience acting as a DPO or leading data protection programmes. Proven experience managing Subject Access Requests. Excellent communication, report writing and stakeholder management skills. Ability to develop policies, procedures and compliance frameworks.Desirable CIPP/E, CIPM, GDPR Practitioner or equivalent qualification. Experience within facilities management, security, cleaning or outsourced services. Experience liaising with the Information Commissioner's Office.Successful candidates will be required to provide original documentation for detailed screening and vetting processes.This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.In all situations people will be judged solely on merit or ability.+ Leaflet OpenStreetMap contributors Data Protection Officer & Compliance Manager Salary 70000 - 75000 Frequency Annually Job Reference carlisless/TP/452/2603 Contract Type Full Time Closing Date 16 August, 2026 Job Category Salaried Business Unit Head Office Location Luton, United Kingdom Posted on 17 July, 2026
21/07/2026
Full time
# Vacancies Data Protection Officer & Compliance Manager Job Introduction The benefits Health and Wellbeing Plans23 days paid holiday increasing to 25 after 2 yearsDiscounts and CashbacksPaid Volunteering daysEmployee Assistance ProgramRefer a Friend SchemeCycle to Work SchemeBonus The role Carlisle Support Services is looking for a Data Protection Officer & Compliance Manager who will be responsible for leading the organisation's data protection, privacy, and compliance framework, ensuring compliance with UK GDPR, the Data Protection Act 2018, and other relevant regulatory obligations. Acting as the designated Data Protection Officer (DPO), the role provides expert advice and guidance across the business, drives a culture of compliance, manages data subject rights requests, and ensures robust governance processes are maintained. Your core role will include but not be limited to the following activities: Act as the formally appointed Data Protection Officer for Carlisle Support Services, ensuring all statutory responsibilities under UK GDPR and the Data Protection Act 2018 are effectively discharged. Serve as the primary point of contact for the Information Commissioner's Office (ICO) and other regulatory bodies on all privacy and data protection matters. Provide independent and expert advice to the Executive Team, senior management, and operational stakeholders on data protection obligations, privacy risks, and compliance requirements. Promote and embed a culture of data privacy, accountability, and responsible data handling throughout the organisation. Maintain oversight of the organisation's privacy governance framework and ensure data protection considerations are incorporated into strategic business decisions. Develop, implement, review, and maintain GDPR policies, standards, procedures, and guidance documents. Monitor legislative developments and regulatory guidance, assessing organisational impacts and implementing required changes. Maintain the Record of Processing Activities (ROPA). Lead and coordinate Data Protection Impact Assessments (DPIAs). Take full ownership and accountability for all Subject Access Requests and data subject rights requests. Manage SARs internally wherever possible and within statutory timescales. Provide guidance to managers responding to privacy-related enquiries. Identify opportunities to streamline SAR processes and reduce external support costs. Monitor compliance and adherence to GDPR requirements across the business. Identify areas of non-compliance and support corrective actions. Produce an annual GDPR and Data Protection Report outlining risks, incidents, trends and areas of concern. Develop and present an annual Data Protection Strategy and Improvement Plan for the following 12 months. Report compliance performance and emerging risks to senior leadership. Lead investigations into data protection incidents, complaints, breaches and near misses. Assess incidents against regulatory reporting thresholds. Coordinate root cause analysis and corrective actions. Maintain the Data Breach Register. Review privacy risks and implement proportionate controls. Develop and deliver GDPR and data protection training programmes. Create awareness campaigns, guidance notes and supporting materials. Provide practical advice to operational teams. Build effective relationships with internal stakeholders, clients, suppliers, auditors and regulators. Support tenders, audits, questionnaires and due diligence activities. Partner with HR, IT, Operations, Commercial, Finance and Procurement teams. Provide subject matter expertise on data protection and compliance matters. Identify opportunities to improve compliance controls and governance processes. Benchmark practices against industry standards and best practice. The ideal candidate Essential Significant experience in Data Protection, Compliance, Risk or Governance. Strong knowledge of UK GDPR and Data Protection legislation. Experience acting as a DPO or leading data protection programmes. Proven experience managing Subject Access Requests. Excellent communication, report writing and stakeholder management skills. Ability to develop policies, procedures and compliance frameworks.Desirable CIPP/E, CIPM, GDPR Practitioner or equivalent qualification. Experience within facilities management, security, cleaning or outsourced services. Experience liaising with the Information Commissioner's Office.Successful candidates will be required to provide original documentation for detailed screening and vetting processes.This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.In all situations people will be judged solely on merit or ability.+ Leaflet OpenStreetMap contributors Data Protection Officer & Compliance Manager Salary 70000 - 75000 Frequency Annually Job Reference carlisless/TP/452/2603 Contract Type Full Time Closing Date 16 August, 2026 Job Category Salaried Business Unit Head Office Location Luton, United Kingdom Posted on 17 July, 2026
Location: Coventry. Salary: £28,500 per annum. About the Role Atlas Workplace Services is seeking a professional and customer-focused Front of House & Facilities Coordinator to join our team supporting our Client in Coventry. This is a varied, hands on role combining front of house responsibilities with facilities coordination. Acting as the first point of contact, you'll deliver an exceptional visitor experience while supporting the day to day delivery of Total Facilities Management (TFM) services. Principle Duties and Responsibilities Logging issues via our internal help desk pertaining to items within Atlas Workplace Services' management including maintenance, cleaning, etc and monitoring progress to resolve. Supporting, assisting and supervising all facilities activities across the sites. Preparing meeting rooms for a range of uses, including setting out, removal and storage of furniture and equipment, in accordance with health and safety and manual handling procedures. Carrying out minor fabric repairs as directed by the Contract Manager. Cleaning designated areas as and when required. Completion of periodic cleaning tasks. Ensuring that bodily and other emergency spillages are dealt with in accordance with the agreed procedures. Disposing of waste materials arising from the use of the premises that are not covered by alternative arrangements. Stock control of site consumables. Front of House & Hospitality Act as the first point of contact for all visitors, contractors and stakeholders, providing a professional meet and greet service. Manage visitor sign in processes and ensure compliance with site security and health & safety procedures. Coordinate meeting room bookings and scheduling using site booking systems. Prepare meeting rooms for client meetings, training sessions and events, ensuring rooms are presented to a high standard. Coordinate hospitality requirements including catering, refreshments and room setup. Conduct room checks before and after meetings to ensure cleanliness, functionality and readiness for use. Liaise with internal teams and service providers to ensure meeting and event requirements are delivered effectively. Maintain reception, breakout and communal areas to a professional standard at all times. Manage incoming calls, emails and general enquiries, directing requests appropriately. Operational Support the Facilities Manager to ensure all TFM services are managed, delivered and developed in line with contractual and continuous improvement commitments. Promote a culture of change and enhancement, always challenging the norm and identifying ways to improve service delivery. Ensure consistently high and uniform standards are delivered. Work closely with account coordinators ensuring coordination of planned and reactive tasks are completed in advance of requirements to ensure smooth delivery. Assist the Contract Manager by contributing to the management information for presentation to Atlas Workplace Services. Create a customer focused culture, developing excellent relationships and effective stakeholder management through good communication, taking ownership, delivering commitments and working together. Lead by example promoting a customer centric and health & safety culture. Continuously review and assess processes and ways of working to lead a best in practice service to the customer. Suggest, implement and monitor success factors of trialling new ways of working. Support the Facilities Support Manager with day to day facilities administration and operational activities. Develop knowledge and competency in Atlas Workplace Services systems, processes and CAFM platforms. Assist with the production of client reports, service performance data and monthly reporting packs. Support the collation, validation and analysis of operational data to ensure accurate reporting. Assist with monitoring service delivery KPIs and continuous improvement initiatives. Support the management of planned and reactive works through CAFM systems and associated reporting tools. Develop an understanding of contract compliance requirements and support the maintenance of operational records. Participate in training and development activities to build knowledge of facilities management best practice. Health & Safety and Compliance Ensure a quality company image is portrayed by site based staff and the client's business is respected and supported at all times to ensure a safe and compliant environment. Provide site specific inductions to contractors before commencement of any work and ensure required paperwork/permits are completed in line with Atlas Workplace Services' control procedures. Manage and maintain all PPM and statutory records on site to ensure a fully compliant service delivery at all times. Operate within agreed operational and/or management guidelines, ensuring company policies and procedures are adhered to while always working within the limits of Atlas Workplace Services corporate governance. Escalate any H&S issues in the event of serious concerns and liaise with Atlas Workplace Services' Head of Health & Safety. Report all incidents and accidents. Any other tasks assigned by your line or contract manager in line with individual skills and qualifications. About You Minimum Qualifications, Certifications and Training required GCSE English and Maths or equivalent. BICSc Qualifications (Desirable). Accredited Health and Safety qualification e.g. IOSH Managing Safely (Desirable). First Aid Certificate (Emergency First Aid at Work as a minimum) (Desirable). Essential Knowledge, Skills and Experience for this role Minimum of 3 years in a Multi Service FM Delivery environment. Good communication skills both verbal and written. Excellent organisational skills. Previous experience of using CAFM systems.
21/07/2026
Full time
Location: Coventry. Salary: £28,500 per annum. About the Role Atlas Workplace Services is seeking a professional and customer-focused Front of House & Facilities Coordinator to join our team supporting our Client in Coventry. This is a varied, hands on role combining front of house responsibilities with facilities coordination. Acting as the first point of contact, you'll deliver an exceptional visitor experience while supporting the day to day delivery of Total Facilities Management (TFM) services. Principle Duties and Responsibilities Logging issues via our internal help desk pertaining to items within Atlas Workplace Services' management including maintenance, cleaning, etc and monitoring progress to resolve. Supporting, assisting and supervising all facilities activities across the sites. Preparing meeting rooms for a range of uses, including setting out, removal and storage of furniture and equipment, in accordance with health and safety and manual handling procedures. Carrying out minor fabric repairs as directed by the Contract Manager. Cleaning designated areas as and when required. Completion of periodic cleaning tasks. Ensuring that bodily and other emergency spillages are dealt with in accordance with the agreed procedures. Disposing of waste materials arising from the use of the premises that are not covered by alternative arrangements. Stock control of site consumables. Front of House & Hospitality Act as the first point of contact for all visitors, contractors and stakeholders, providing a professional meet and greet service. Manage visitor sign in processes and ensure compliance with site security and health & safety procedures. Coordinate meeting room bookings and scheduling using site booking systems. Prepare meeting rooms for client meetings, training sessions and events, ensuring rooms are presented to a high standard. Coordinate hospitality requirements including catering, refreshments and room setup. Conduct room checks before and after meetings to ensure cleanliness, functionality and readiness for use. Liaise with internal teams and service providers to ensure meeting and event requirements are delivered effectively. Maintain reception, breakout and communal areas to a professional standard at all times. Manage incoming calls, emails and general enquiries, directing requests appropriately. Operational Support the Facilities Manager to ensure all TFM services are managed, delivered and developed in line with contractual and continuous improvement commitments. Promote a culture of change and enhancement, always challenging the norm and identifying ways to improve service delivery. Ensure consistently high and uniform standards are delivered. Work closely with account coordinators ensuring coordination of planned and reactive tasks are completed in advance of requirements to ensure smooth delivery. Assist the Contract Manager by contributing to the management information for presentation to Atlas Workplace Services. Create a customer focused culture, developing excellent relationships and effective stakeholder management through good communication, taking ownership, delivering commitments and working together. Lead by example promoting a customer centric and health & safety culture. Continuously review and assess processes and ways of working to lead a best in practice service to the customer. Suggest, implement and monitor success factors of trialling new ways of working. Support the Facilities Support Manager with day to day facilities administration and operational activities. Develop knowledge and competency in Atlas Workplace Services systems, processes and CAFM platforms. Assist with the production of client reports, service performance data and monthly reporting packs. Support the collation, validation and analysis of operational data to ensure accurate reporting. Assist with monitoring service delivery KPIs and continuous improvement initiatives. Support the management of planned and reactive works through CAFM systems and associated reporting tools. Develop an understanding of contract compliance requirements and support the maintenance of operational records. Participate in training and development activities to build knowledge of facilities management best practice. Health & Safety and Compliance Ensure a quality company image is portrayed by site based staff and the client's business is respected and supported at all times to ensure a safe and compliant environment. Provide site specific inductions to contractors before commencement of any work and ensure required paperwork/permits are completed in line with Atlas Workplace Services' control procedures. Manage and maintain all PPM and statutory records on site to ensure a fully compliant service delivery at all times. Operate within agreed operational and/or management guidelines, ensuring company policies and procedures are adhered to while always working within the limits of Atlas Workplace Services corporate governance. Escalate any H&S issues in the event of serious concerns and liaise with Atlas Workplace Services' Head of Health & Safety. Report all incidents and accidents. Any other tasks assigned by your line or contract manager in line with individual skills and qualifications. About You Minimum Qualifications, Certifications and Training required GCSE English and Maths or equivalent. BICSc Qualifications (Desirable). Accredited Health and Safety qualification e.g. IOSH Managing Safely (Desirable). First Aid Certificate (Emergency First Aid at Work as a minimum) (Desirable). Essential Knowledge, Skills and Experience for this role Minimum of 3 years in a Multi Service FM Delivery environment. Good communication skills both verbal and written. Excellent organisational skills. Previous experience of using CAFM systems.
London, United Kingdom Posted on 17/07/2026 At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals. Apply now to join Team Anchor and take the next step in your career. Job Description Start Date: Immediate Start Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen tojoin Anchor Group Services as a Mobilisation Manager on a fixed-term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. We're looking for an experienced Mobilisation Manager who is available for an immediate start and can take ownership of multiple contract mobilisations across London. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start-ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. Working closely with operational leaders, clients, suppliers, and internal stakeholders, you will play a key role in ensuring new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities: Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks, and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions, and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage, and mitigate risks, issues, and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks, and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance, and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIANon-Front-Line Licence. Proven experience delivering complex mobilisations, transitions, or large-scale change projects within Security, Cleaning, or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation, and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations, and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel, and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho, or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential): Degree or equivalent experience NEBOSH General Certificate Expenses covered for business related travel. Laptop and mobile phone 25 days holiday per annum + 8 bank holidays Access to a range of nationally recognised courses to support career development via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme available Free Employee Assistance Programme 24/7 including counselling support Hospital Saturday Fund Reward and Recognition awards What's Next? If you think you have what it takes, APPLY NOW and we'll be in touch. Within commuting distance of: London, Greater London, Croydon, Watford, Slough, Reading, St Albans, Enfield, Romford, Ilford, Wembley, Uxbridge, Kingston upon Thames, Maidstone, Guildford, Luton, Chelmsford Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
20/07/2026
Full time
London, United Kingdom Posted on 17/07/2026 At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals. Apply now to join Team Anchor and take the next step in your career. Job Description Start Date: Immediate Start Working Hours: Monday to Friday, 40 hours per week - flexible to meet the needs of the business Reporting To: Operations Director Overview An exciting opportunity has arisen tojoin Anchor Group Services as a Mobilisation Manager on a fixed-term basis, supporting the successful mobilisation and stabilisation of new Security, Cleaning, and Facilities Management contracts across our London portfolio. We're looking for an experienced Mobilisation Manager who is available for an immediate start and can take ownership of multiple contract mobilisations across London. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing complex transitions, and can bring structure, governance and operational excellence to contract start-ups. As Mobilisation Manager, you will lead mobilisation activity from contract award through to operational delivery, ensuring projects are delivered on time, within budget, in line with contractual requirements and client expectations. Working closely with operational leaders, clients, suppliers, and internal stakeholders, you will play a key role in ensuring new contracts are established for long term success while maintaining exceptional levels of customer service, compliance and stakeholder engagement. Main Responsibilities: Lead the end to end mobilisation of new Security, Cleaning, and Total FM contracts from contract award through to stabilised operational handover. Support the stabilisation of newly mobilised contracts where additional operational support is required. Develop, maintain and manage detailed mobilisation plans, ensuring all milestones, workstreams, risks, and dependencies are delivered on time and within budget. Act as the central point of coordination between clients, operational teams, suppliers, recruitment functions, and senior stakeholders throughout mobilisation projects. Lead recruitment and onboarding activities to ensure sufficient resource is in place ahead of contract commencement. Identify, manage, and mitigate risks, issues, and change impacts throughout mobilisation phases. Ensure all mobilisation activity aligns with Anchor standards, contractual requirements, governance frameworks, and company policies. Build and maintain strong client relationships, ensuring a high standard of communication and service delivery throughout the project lifecycle. Embed health & safety, compliance, and information security requirements into all mobilisation activities. Monitor progress against agreed plans and provide regular reporting updates to senior stakeholders. Support operational teams through transition periods to ensure a smooth and controlled handover into business as usual operations. Requirements Valid SIA Door Supervisor Licence or SIANon-Front-Line Licence. Proven experience delivering complex mobilisations, transitions, or large-scale change projects within Security, Cleaning, or Facilities Management. Strong project management capability, with the ability to manage multiple workstreams and competing priorities. Excellent stakeholder management and client relationship skills. Demonstrable leadership experience, including leading cross functional teams and operational workstreams. Strong communication, organisation, and problem solving skills. Experience supporting recruitment, onboarding, site compliance, risk assessments, investigations, and disciplinary processes. Proficiency in Microsoft 365, including Outlook, Word, Excel, and PowerPoint. Experience using workforce management and business systems such as Timegate, Zoho, or similar platforms. Ability to work independently within a hybrid environment, with flexibility to travel throughout London as required. Qualifications (preferred but not essential): Degree or equivalent experience NEBOSH General Certificate Expenses covered for business related travel. Laptop and mobile phone 25 days holiday per annum + 8 bank holidays Access to a range of nationally recognised courses to support career development via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme available Free Employee Assistance Programme 24/7 including counselling support Hospital Saturday Fund Reward and Recognition awards What's Next? If you think you have what it takes, APPLY NOW and we'll be in touch. Within commuting distance of: London, Greater London, Croydon, Watford, Slough, Reading, St Albans, Enfield, Romford, Ilford, Wembley, Uxbridge, Kingston upon Thames, Maidstone, Guildford, Luton, Chelmsford Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Job Role: Cleaning Services Manager Working Hours: 45 hours per week (working 5 days out of 7) - shift times will vary in line with business needs and will include early starts and late finishes Salary: £35,000 per annum Location: St Johns Shopping Centre, Liverpool, L1 1LY Reporting to: Associate Director Key Accounts Overview Anchor Group Services is seeking an experienced and proactive Cleaning Services Manager to lead the cleaning operation at a busy, high-footfall city centre shopping centre. This is a demanding and fast-paced role that requires proven experience in cleaning or facilities management, strong leadership, excellent communication skills, and the ability to deliver a clean, safe, and customer-focused environment. The ideal candidate will be confident operating in a fast-paced retail setting, able to respond quickly and professionally to operational challenges, and committed to delivering a high standard of cleanliness and hygiene for visitors. You will provide a visible presence across the centre and work closely with the onsite Security Manager to ensure coordinated, high-quality service delivery. About the Role As Cleaning Services Manager, you will take full ownership of the cleaning contract, leading a team of cleaning operatives and ensuring all operational, compliance, and client expectations are consistently met. You will be responsible for service delivery standards, team performance, health & safety compliance, stock control, and client reporting. This is a hands on management role suited to someone who thrives in a dynamic, city centre retail environment, is confident in decision making, and is skilled in problem solving and building strong working relationships. As part of the duty management team, you will assume the role of Duty Manager twice per week (08:00-17:00) as per the site rota, which includes one Saturday per month (with time off in lieu). Main Responsibilities Ensure the effective running of cleaning operations and service delivery in line with agreed specifications Plan staffing levels and produce flexible working rotas to meet client expectations, including managing holidays, sickness, and absence Maintain high cleaning standards, ensuring compliance with COSHH and health & safety requirements Manage stock levels and ensure adequate supply of cleaning materials and consumables Conduct regular audits of site cleanliness, standards, and procedures, reporting findings to management Monitor, report, and elevate site defects and maintenance issues in line with agreed processes Respond to cleaning-related incidents, customer queries, and complaints promptly and professionally Lead cleaning teams through training, inductions, and ongoing development, ensuring service excellence Carry out team welfare checks and appraisals to support engagement and performance Maintain a safe, clean, and welcoming environment for staff, customers, visitors, and tenants Maintain site documentation including risk assessments, cleaning schedules, and audit records Manage recruitment, performance, and employee relations issues in collaboration with HR and senior management Lead site emergency responses, evacuations, and support business continuity procedures where required Hold regular client meetings, complete KPI reports, and support contract retention Submit reports, audits, and documentation using company reporting tools Requirements Experience of managing large teams within cleaning, facilities, or associated services Strong knowledge of cleaning standards, processes, COSHH, and health & safety compliance Excellent communication skills, both written and verbal Proven ability to lead, motivate, and develop teams Experience managing performance, recruitment, and employee relations issues Highly organised with strong problem solving abilities Ability to work under pressure in a fast paced environment Strong client facing skills with the ability to build lasting relationships Competent in Microsoft 365 and Timegate (Zoho desirable) Confident in managing change and maintaining service delivery within a dynamic environment A proactive, high energy approach with a strong sense of ownership and accountability A flexible, team oriented mindset with a hands on approach to management Professional, proactive, and committed to high service standards Benefits Access to a range of nationally recognised courses via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme Free Employee Assistance Programme (24/7 access including counselling and free virtual GP appointments via the new Livi app) Hospital Saturday Fund Reward and Recognition awards Free on site parking 2 minute walk from Liverpool Lime Street Train Station Discounted membership at the brand new state of the art on site gym
20/07/2026
Full time
Job Role: Cleaning Services Manager Working Hours: 45 hours per week (working 5 days out of 7) - shift times will vary in line with business needs and will include early starts and late finishes Salary: £35,000 per annum Location: St Johns Shopping Centre, Liverpool, L1 1LY Reporting to: Associate Director Key Accounts Overview Anchor Group Services is seeking an experienced and proactive Cleaning Services Manager to lead the cleaning operation at a busy, high-footfall city centre shopping centre. This is a demanding and fast-paced role that requires proven experience in cleaning or facilities management, strong leadership, excellent communication skills, and the ability to deliver a clean, safe, and customer-focused environment. The ideal candidate will be confident operating in a fast-paced retail setting, able to respond quickly and professionally to operational challenges, and committed to delivering a high standard of cleanliness and hygiene for visitors. You will provide a visible presence across the centre and work closely with the onsite Security Manager to ensure coordinated, high-quality service delivery. About the Role As Cleaning Services Manager, you will take full ownership of the cleaning contract, leading a team of cleaning operatives and ensuring all operational, compliance, and client expectations are consistently met. You will be responsible for service delivery standards, team performance, health & safety compliance, stock control, and client reporting. This is a hands on management role suited to someone who thrives in a dynamic, city centre retail environment, is confident in decision making, and is skilled in problem solving and building strong working relationships. As part of the duty management team, you will assume the role of Duty Manager twice per week (08:00-17:00) as per the site rota, which includes one Saturday per month (with time off in lieu). Main Responsibilities Ensure the effective running of cleaning operations and service delivery in line with agreed specifications Plan staffing levels and produce flexible working rotas to meet client expectations, including managing holidays, sickness, and absence Maintain high cleaning standards, ensuring compliance with COSHH and health & safety requirements Manage stock levels and ensure adequate supply of cleaning materials and consumables Conduct regular audits of site cleanliness, standards, and procedures, reporting findings to management Monitor, report, and elevate site defects and maintenance issues in line with agreed processes Respond to cleaning-related incidents, customer queries, and complaints promptly and professionally Lead cleaning teams through training, inductions, and ongoing development, ensuring service excellence Carry out team welfare checks and appraisals to support engagement and performance Maintain a safe, clean, and welcoming environment for staff, customers, visitors, and tenants Maintain site documentation including risk assessments, cleaning schedules, and audit records Manage recruitment, performance, and employee relations issues in collaboration with HR and senior management Lead site emergency responses, evacuations, and support business continuity procedures where required Hold regular client meetings, complete KPI reports, and support contract retention Submit reports, audits, and documentation using company reporting tools Requirements Experience of managing large teams within cleaning, facilities, or associated services Strong knowledge of cleaning standards, processes, COSHH, and health & safety compliance Excellent communication skills, both written and verbal Proven ability to lead, motivate, and develop teams Experience managing performance, recruitment, and employee relations issues Highly organised with strong problem solving abilities Ability to work under pressure in a fast paced environment Strong client facing skills with the ability to build lasting relationships Competent in Microsoft 365 and Timegate (Zoho desirable) Confident in managing change and maintaining service delivery within a dynamic environment A proactive, high energy approach with a strong sense of ownership and accountability A flexible, team oriented mindset with a hands on approach to management Professional, proactive, and committed to high service standards Benefits Access to a range of nationally recognised courses via the Anchor Academy Auto Enrolment Pension Stream - access to pay as you earn it Cycle to Work Scheme Free Employee Assistance Programme (24/7 access including counselling and free virtual GP appointments via the new Livi app) Hospital Saturday Fund Reward and Recognition awards Free on site parking 2 minute walk from Liverpool Lime Street Train Station Discounted membership at the brand new state of the art on site gym
Bright & Beautiful UK Limited
Brackley, Northamptonshire
Position Overview Job Title: Business Development Manager (North). Field Based, Permanent. Operating Location: Northern England. Salary: £45,000-£50,000 (depending on experience). Hours: 40 per week. Reporting to: Managing Director/Brand Leader. About Us Neighbourly began over 40 years ago in the United States as a small family run business. It has grown into a global leader in home services and has been operating in the UK since 2010 as Neighbourly. The company focuses on acquiring and developing premium franchise brands across the home services sector, supporting over 4,000 frontline operatives at more than 330 locations across six brands. Brand Info Bright & Beautiful UK is an award winning, rapidly growing national domestic cleaning franchise. It operates more than 85 regional offices throughout the UK, independently run by our network of franchise owners. The Bright & Beautiful Head Office is in Brackley, Northamptonshire. Other brands include Pimlico Plumbers, Drain Doctor, Colour Ready, Community, Dream Doors, Greensleeves Lawn Care, Countrywide Grounds Maintenance, and Grounds Guys. Purpose of the Role As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network, ensuring new and existing franchised businesses achieve financial targets and continuously improve performance. Key Outcomes Profitable, high performing franchisees aligned with the business model. Strong, trusted relationships between franchisees and Head Office. Early identification and turnaround of under performing businesses. Consistent use of data, KPIs, and insight to drive decision making. Key Responsibilities Franchise Performance & Growth Analyse franchisee businesses with a strong focus on profit, margin, and efficiency. Partner with franchisees to develop and deliver robust business plans. Monitor KPIs, sales pipelines, and operational performance to drive growth. Proactively manage underperformance with early intervention and turnaround planning. Set, review, and support sales, growth, and customer service standards. Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards. Identify opportunities to improve profitability and operational efficiency. Provide meaningful insight and analysis to support franchisee decision making. Prepare reports for senior management highlighting trends, risks, and opportunities. Franchise Development & Onboarding Support new franchisees through training, launch, and early development. Oversee setup activities including vehicles, uniforms, stationery, and systems. Support transitions of cluster areas into successful franchise operations. Accompany franchisees on customer appointments where appropriate. Leadership & Coaching Coach, mentor, and motivate franchise business owners to maximise performance. Provide best practice guidance to franchisees and the wider BDM team. Collaborate closely with colleagues across marketing, finance, and operations. Contribute to continuous improvement initiatives across the network. Systems, Standards & Governance Ensure franchisees operate in line with company standards and brand expectations. Deliver training on in house systems to improve productivity and efficiency. Maintain accurate, timely performance data and reporting. Positively promote company policies and ways of working. Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within the franchise network. Translate brand and strategic objectives into practical, scalable actions for franchisees and the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are embedded within the region and across the network as appropriate. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the brand and franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Other reasonable duties that fall within your capabilities. Experience / Skills / Knowledge Proven experience in Business Development, Sales or Commercial Leadership. Strong background in business planning, data analysis and performance management. Demonstrable P&L and commercial acumen. Experience working cross functionally (Marketing, Finance, Operations). Right to work in the UK with a full UK driving licence. Experience working within a franchise environment (desirable). Strategic thinker with strong commercial judgement. Analytical, influencer and negotiator. Strong problem solver who acts quickly and decisively. Able to manage multiple priorities in a fast paced environment. Inclusivity Statement Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
20/07/2026
Full time
Position Overview Job Title: Business Development Manager (North). Field Based, Permanent. Operating Location: Northern England. Salary: £45,000-£50,000 (depending on experience). Hours: 40 per week. Reporting to: Managing Director/Brand Leader. About Us Neighbourly began over 40 years ago in the United States as a small family run business. It has grown into a global leader in home services and has been operating in the UK since 2010 as Neighbourly. The company focuses on acquiring and developing premium franchise brands across the home services sector, supporting over 4,000 frontline operatives at more than 330 locations across six brands. Brand Info Bright & Beautiful UK is an award winning, rapidly growing national domestic cleaning franchise. It operates more than 85 regional offices throughout the UK, independently run by our network of franchise owners. The Bright & Beautiful Head Office is in Brackley, Northamptonshire. Other brands include Pimlico Plumbers, Drain Doctor, Colour Ready, Community, Dream Doors, Greensleeves Lawn Care, Countrywide Grounds Maintenance, and Grounds Guys. Purpose of the Role As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network, ensuring new and existing franchised businesses achieve financial targets and continuously improve performance. Key Outcomes Profitable, high performing franchisees aligned with the business model. Strong, trusted relationships between franchisees and Head Office. Early identification and turnaround of under performing businesses. Consistent use of data, KPIs, and insight to drive decision making. Key Responsibilities Franchise Performance & Growth Analyse franchisee businesses with a strong focus on profit, margin, and efficiency. Partner with franchisees to develop and deliver robust business plans. Monitor KPIs, sales pipelines, and operational performance to drive growth. Proactively manage underperformance with early intervention and turnaround planning. Set, review, and support sales, growth, and customer service standards. Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards. Identify opportunities to improve profitability and operational efficiency. Provide meaningful insight and analysis to support franchisee decision making. Prepare reports for senior management highlighting trends, risks, and opportunities. Franchise Development & Onboarding Support new franchisees through training, launch, and early development. Oversee setup activities including vehicles, uniforms, stationery, and systems. Support transitions of cluster areas into successful franchise operations. Accompany franchisees on customer appointments where appropriate. Leadership & Coaching Coach, mentor, and motivate franchise business owners to maximise performance. Provide best practice guidance to franchisees and the wider BDM team. Collaborate closely with colleagues across marketing, finance, and operations. Contribute to continuous improvement initiatives across the network. Systems, Standards & Governance Ensure franchisees operate in line with company standards and brand expectations. Deliver training on in house systems to improve productivity and efficiency. Maintain accurate, timely performance data and reporting. Positively promote company policies and ways of working. Strategic Projects & Brand Partnership Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within the franchise network. Translate brand and strategic objectives into practical, scalable actions for franchisees and the wider Business Development team. Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations. Act as a key conduit between strategy and execution, ensuring initiatives are embedded within the region and across the network as appropriate. Support the rollout of new processes, systems, and ways of working, ensuring consistency with the brand and franchise model. Best Practice & Continuous Improvement Champion a continuous improvement mindset across the franchise network and the Business Development team. Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes. Regularly review franchisee performance to identify trends, capability gaps, and improvement opportunities. Lead by example in adopting and promoting data led decision making and performance insight. Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements. Other reasonable duties that fall within your capabilities. Experience / Skills / Knowledge Proven experience in Business Development, Sales or Commercial Leadership. Strong background in business planning, data analysis and performance management. Demonstrable P&L and commercial acumen. Experience working cross functionally (Marketing, Finance, Operations). Right to work in the UK with a full UK driving licence. Experience working within a franchise environment (desirable). Strategic thinker with strong commercial judgement. Analytical, influencer and negotiator. Strong problem solver who acts quickly and decisively. Able to manage multiple priorities in a fast paced environment. Inclusivity Statement Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day to day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care: We are deeply committed to safeguarding people and the environment. Integrity: We operate transparently, ethically, and with accountability. Courage: We embrace challenges and foster innovation. Innovation: We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work: Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment: Work alongside passionate professionals who value innovation and teamwork. Career Development: Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused: Enjoy comprehensive benefits that prioritise your health, work life balance, and future security. About the Role: We are seeking a proactive and well organised Business Support Adviser to support the business divisions of IWCF and enable them to function efficiently. This includes support in the following areas: IT, Finance, Contracts, Insurance, Facilities Management, Health & Safety and sustainability (ESG). As Business Support Adviser, you will: Oversee IT activities such as equipment provision and software licences. Oversee HSE. Provide operational and administrative support. Responsibilities: IT Support: IT support across all IWCF functions ensuring that appropriate IT equipment is available for staff. Primary contact for external IT support. Ensuring compliance with cyber security requirements, Cyber Essentials certification. Renewal of software licences and certificates. Advise on audiovisual equipment for meeting rooms. Ensuring audiovisual functionality of meeting rooms for remote conferencing. Facilities Management: Contract negotiation/management of supplier contracts for shredding, air con servicing/maintenance, office lease agreement, cleaning services and any other contracts related to office management. Ensuring that IWCF facilities are secure, this includes both office space, meeting rooms and technical facilities. Responsible for managing secure access to office facilities and maintaining an accurate record of staff attendance for health, safety and fire control purposes. HSEQ: Responsibility for IWCF meeting Health and safety requirements. Primary point of contact for Fire Safety, ensuring proper fire protection of facilities and equipment maintenance as required by law. Operational and Administrative Support: Support the Finance team with banking, invoices, and purchase orders as required. Support the CEO by being the first point of contact for company related data protection enquiries and Subject Access Requests. Be responsible for company insurance policies ensuring that IWCF have all policies required by law and business needs. Provide guidance and recommendations on appropriate insurance policies and coverage related to different jurisdictions in line with business needs, including travel insurance. Be responsible for driving environmental sustainability governance (ESG) ensuring compliance with requirements and certification as appropriate. Comply and uphold the company's policies and procedures, such as health and safety, IT, security, email and anti virus policies and equality and fair treatment. Be flexible to carry out any other reasonable task as requested within the office environment. Candidate Requirements: We are looking for individuals with: Good IT skills and knowledge are essential. Proficient in the use of Excel and Word. Knowledge of data protection legislation. Knowledge of HSE requirements for small businesses. Ability to build supportive relationships with everyone across the company. Ability to deal with confidential matters with discretion and tact. Makes commercial business decisions and is resilient in the face of resistance. Ability to work collaboratively with managers and senior management to resolve issues to acceptable outcomes. Experience of working in a regulated environment. Previous experience with handling lease agreements and contracts. Experience in obtaining legal advice relating to insurance requirements. Positive and enthusiastic attitude. Excellent communication skills with an ability to influence at all levels. Able to multi task, manage time effectively and keep calm under pressure. Proactive approach to all aspects of work. Desirable Qualifications: Familiar with databases Knowledge of the industry Company Benefits: IWCF offers an enhanced benefits package, including: 33 days annual holiday (including public holidays)and one extra day after 3 and 5 years of employment. An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company.
18/07/2026
Full time
International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day to day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care: We are deeply committed to safeguarding people and the environment. Integrity: We operate transparently, ethically, and with accountability. Courage: We embrace challenges and foster innovation. Innovation: We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work: Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment: Work alongside passionate professionals who value innovation and teamwork. Career Development: Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused: Enjoy comprehensive benefits that prioritise your health, work life balance, and future security. About the Role: We are seeking a proactive and well organised Business Support Adviser to support the business divisions of IWCF and enable them to function efficiently. This includes support in the following areas: IT, Finance, Contracts, Insurance, Facilities Management, Health & Safety and sustainability (ESG). As Business Support Adviser, you will: Oversee IT activities such as equipment provision and software licences. Oversee HSE. Provide operational and administrative support. Responsibilities: IT Support: IT support across all IWCF functions ensuring that appropriate IT equipment is available for staff. Primary contact for external IT support. Ensuring compliance with cyber security requirements, Cyber Essentials certification. Renewal of software licences and certificates. Advise on audiovisual equipment for meeting rooms. Ensuring audiovisual functionality of meeting rooms for remote conferencing. Facilities Management: Contract negotiation/management of supplier contracts for shredding, air con servicing/maintenance, office lease agreement, cleaning services and any other contracts related to office management. Ensuring that IWCF facilities are secure, this includes both office space, meeting rooms and technical facilities. Responsible for managing secure access to office facilities and maintaining an accurate record of staff attendance for health, safety and fire control purposes. HSEQ: Responsibility for IWCF meeting Health and safety requirements. Primary point of contact for Fire Safety, ensuring proper fire protection of facilities and equipment maintenance as required by law. Operational and Administrative Support: Support the Finance team with banking, invoices, and purchase orders as required. Support the CEO by being the first point of contact for company related data protection enquiries and Subject Access Requests. Be responsible for company insurance policies ensuring that IWCF have all policies required by law and business needs. Provide guidance and recommendations on appropriate insurance policies and coverage related to different jurisdictions in line with business needs, including travel insurance. Be responsible for driving environmental sustainability governance (ESG) ensuring compliance with requirements and certification as appropriate. Comply and uphold the company's policies and procedures, such as health and safety, IT, security, email and anti virus policies and equality and fair treatment. Be flexible to carry out any other reasonable task as requested within the office environment. Candidate Requirements: We are looking for individuals with: Good IT skills and knowledge are essential. Proficient in the use of Excel and Word. Knowledge of data protection legislation. Knowledge of HSE requirements for small businesses. Ability to build supportive relationships with everyone across the company. Ability to deal with confidential matters with discretion and tact. Makes commercial business decisions and is resilient in the face of resistance. Ability to work collaboratively with managers and senior management to resolve issues to acceptable outcomes. Experience of working in a regulated environment. Previous experience with handling lease agreements and contracts. Experience in obtaining legal advice relating to insurance requirements. Positive and enthusiastic attitude. Excellent communication skills with an ability to influence at all levels. Able to multi task, manage time effectively and keep calm under pressure. Proactive approach to all aspects of work. Desirable Qualifications: Familiar with databases Knowledge of the industry Company Benefits: IWCF offers an enhanced benefits package, including: 33 days annual holiday (including public holidays)and one extra day after 3 and 5 years of employment. An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company.