Senior IT Business Analyst
Hybrid - at least 3 days per week onsite at our Quedgeley offices. Salary to be discussed on application, plus excellent benefits: car cash allowance, company bonus, private health care and generous pension scheme.
The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation (GPI) teams.
The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations and driving digital and technology enabled transformation across a complex and varied landscape.
Senior Business Analysts (SBAs) act as an interface between the business and IT during all stages of the project lifecycle, strengthening our ability to identify, shape and deliver high impact projects and solutions. The role is critical to driving practical outcomes and building foundational capability within our businesses.
The SBA will work in a matrixed way, partnering with other Project & Programme Managers and central platform teams to drive projects forward, and will continually develop and improve BA standards and outputs across the EMEA IT group.
Key Responsibilities
- Engage with stakeholders to identify, define and document business needs and objectives
- Utilise domain experience and expertise to enable businesses to maximise the benefits of existing system capabilities
- Build and maintain strong, collaborative relationships with stakeholders across the business, acting as a key point of contact and conduit into the wider IT organisation
- Partner with stakeholders to identify and bring high level definition to new project demand and initiatives
- Lead and manage complex analysis projects and initiatives, including defining BA approaches, resource needs, inputs required and outputs to be delivered
- Coordinate and oversee the work of Business Analysts and Junior Business Analysts
- Review and ensure the quality of analysis and documentation produced by other BAs
- Provide coaching and mentoring to Business Analysts and Junior Business Analysts
- Collaborate with Solution and Functional Architects to assess feasibility and shape appropriate solutions
- Support the development of business cases and impact assessments
- Create process models, workflows and use cases to support understanding and alignment
- Participate in solution validation activities, including user acceptance testing (UAT)
- Monitor project progress and ensure alignment with business goals
- Provide training and support to end users during and after implementation
Skills and Requirements
- Advanced analytical and problem solving skills
- Strong leadership and stakeholder engagement abilities
- Domain experience in Supply Chain and Logistics, including experience with SAP (or equivalent)
- Proficiency in tools such as Excel, SQL, Tableau, Power BI, or JIRA
- Experience with requirements gathering, process mapping and documentation
- Understanding of business process modeling (e.g. BPMN)
- Expertise in Agile and/or Waterfall delivery methodologies
Education & Experience
- Bachelor's degree in Business, Information Systems, Computer Science or a related field
- 5+ years of experience in a business analysis or similar role Preferred Qualifications
- Industry specific knowledge (e.g. finance, healthcare, retail)
- Experience working in cross functional teams with architects and developers
- Familiarity with CRM, ERP or enterprise platforms
- Change management or project coordination experience
- Professional certifications from IIBA (e.g. ECBA, CCBA, CBAP) or BCS (e.g. BCS International Diploma in Business Analysis)
Benefits Competitive total rewards package supporting health and well being, career growth, a diverse and inclusive workplace, and a culture of innovation.
Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If you require adjustments during the recruitment process, please contact the HR department.