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A.E. Rodda and son LTD
Business Systems Architect
A.E. Rodda and son LTD Scorrier, Redruth, UK
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation. The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change. Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth. This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for? System Architecture and Integration Lead the architectural design, administration, and continuous improvement of  IFS Cloud . Lead the Systems and Process team with collaborative inter-departmental working. Architect, develop, and maintain secure  API integrations  between internal systems, legacy applications, and third-party platforms. Enhancement of existing platforms into standardised mandatory business processes. Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain. Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.   Innovation and Business Change Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements. Drive the exploration, evaluation, and implementation of  AI integrations  both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success. Lead  barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement Champion new technologies and agile methodologies to keep the business at the forefront of industry.   Project Leadership and Support  Design future operating models for new technology deployments, ensuring successful end-to-end delivery. Compile comprehensive architectural documentation, system workflows, and integration maps. Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams. Be part of the on-call rota supporting the business and employees. Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards. Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
20/07/2026
Full time
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation. The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change. Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth. This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for? System Architecture and Integration Lead the architectural design, administration, and continuous improvement of  IFS Cloud . Lead the Systems and Process team with collaborative inter-departmental working. Architect, develop, and maintain secure  API integrations  between internal systems, legacy applications, and third-party platforms. Enhancement of existing platforms into standardised mandatory business processes. Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain. Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.   Innovation and Business Change Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements. Drive the exploration, evaluation, and implementation of  AI integrations  both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success. Lead  barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement Champion new technologies and agile methodologies to keep the business at the forefront of industry.   Project Leadership and Support  Design future operating models for new technology deployments, ensuring successful end-to-end delivery. Compile comprehensive architectural documentation, system workflows, and integration maps. Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams. Be part of the on-call rota supporting the business and employees. Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards. Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
CREDit Program Analyst 2026
S&P Global, Inc.
About the Role Grade Level (for internal use): 09 Location: London, United Kingdom Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship-building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem-solving, time-management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law . click apply for full job details
26/07/2026
Full time
About the Role Grade Level (for internal use): 09 Location: London, United Kingdom Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship-building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem-solving, time-management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law . click apply for full job details
Leidos
Infrastructure Engineer
Leidos
Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance - High - DV At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. UNLEASH YOUR POTENTIAL This sub family is responsible for providing on-site consultation oversight and integration support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Advises on technical requirements for products and services, support equipment and electronic equipment installations. Provides guidance for the handling, installation and utilization of various systems and equipment. Duties also may include assisting in the development and ensuring adherence to area-wide procedural/policy changes. Your Role and Primary Responsibilities IMPACT: Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables. Responsible for entire projects or processes within a technical area. Typically responsible for coaching and reviewing the work of lower level technical staff. COMPLEXITY: Develops technical solutions that require collaboration with internal experts, deep analyses and understanding of impact on end-product/solution. Develops solutions to technical problems and issues that are unclear and require deep technical knowledge. COMMUNICATION: Communicates with internal and client project team members. Works to influence team members regarding solution design, process and/or approaches. LEADERSHIP & TALENT MANAGEMENT: KNOWLEDGE: Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas. Basic Qualifications Design build, test and ongoing management of SCCM infrastructure Design build, test and ongoing management of a VDI solution using VMWare Deployment and support experience with Dell server hardware Management and troubleshooting of storage technologies including Dell and NetApp Management and troubleshooting of Active Directory within an on premise environment Development of a customer desktop build with a number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment Understanding of the importance of stakeholder management and organisational acumen. Provide up to date and accurate reporting to programme and customer Demonstrable ability to adapt to new technologies, skillsets and to learn quickly. Worked in a business or safety critical environment previously Excellent understanding of end to end engineering processes Excellent communications skills, organisational skills and independent and autonomous working You MIGHT ALSO HAVE: Design, build, test and ongoing management of O365 (Exchange, Teams) Management and troubleshooting of Microsoft Exchange (on premise) Design, build, test and ongoing management of Ivanti infrastructure Design build, test and ongoing management of MDT infrastructure We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
26/07/2026
Full time
Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance - High - DV At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. UNLEASH YOUR POTENTIAL This sub family is responsible for providing on-site consultation oversight and integration support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Advises on technical requirements for products and services, support equipment and electronic equipment installations. Provides guidance for the handling, installation and utilization of various systems and equipment. Duties also may include assisting in the development and ensuring adherence to area-wide procedural/policy changes. Your Role and Primary Responsibilities IMPACT: Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables. Responsible for entire projects or processes within a technical area. Typically responsible for coaching and reviewing the work of lower level technical staff. COMPLEXITY: Develops technical solutions that require collaboration with internal experts, deep analyses and understanding of impact on end-product/solution. Develops solutions to technical problems and issues that are unclear and require deep technical knowledge. COMMUNICATION: Communicates with internal and client project team members. Works to influence team members regarding solution design, process and/or approaches. LEADERSHIP & TALENT MANAGEMENT: KNOWLEDGE: Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas. Basic Qualifications Design build, test and ongoing management of SCCM infrastructure Design build, test and ongoing management of a VDI solution using VMWare Deployment and support experience with Dell server hardware Management and troubleshooting of storage technologies including Dell and NetApp Management and troubleshooting of Active Directory within an on premise environment Development of a customer desktop build with a number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment Understanding of the importance of stakeholder management and organisational acumen. Provide up to date and accurate reporting to programme and customer Demonstrable ability to adapt to new technologies, skillsets and to learn quickly. Worked in a business or safety critical environment previously Excellent understanding of end to end engineering processes Excellent communications skills, organisational skills and independent and autonomous working You MIGHT ALSO HAVE: Design, build, test and ongoing management of O365 (Exchange, Teams) Management and troubleshooting of Microsoft Exchange (on premise) Design, build, test and ongoing management of Ivanti infrastructure Design build, test and ongoing management of MDT infrastructure We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Sodexo
Infrastructure Project Lead for Prisons & Secure Facilities
Sodexo Amble, Northumberland
Sodexo is seeking a Deputy Infrastructure Project Manager at HMP Northumberland to lead the delivery of infrastructure projects ensuring safety, quality and on-time delivery. The role manages capital expenditure and lifecycle works, collaborating with the wider Facilities Management team and stakeholders to support operational needs. You'll oversee subcontractors, maintain asset records, and ensure compliance with CDM, building regulations, and ISO standards, while deputising for the Head of
26/07/2026
Full time
Sodexo is seeking a Deputy Infrastructure Project Manager at HMP Northumberland to lead the delivery of infrastructure projects ensuring safety, quality and on-time delivery. The role manages capital expenditure and lifecycle works, collaborating with the wider Facilities Management team and stakeholders to support operational needs. You'll oversee subcontractors, maintain asset records, and ensure compliance with CDM, building regulations, and ISO standards, while deputising for the Head of
Utilities Design Coordinator
Balfour Beatty PLC
About the role Balfour Beatty are looking for Utilities Design Coordinators to work on one of their major projects - Lower Thames Crossing. The roles will be based on site at the project offices located in Grays, Thurrock area. Role Purpose The Utilities Design Coordinator will support the Utilities Design Manager and Project Manager in the coordination, management, and assurance of utilities detailed design delivery for the Lower Thames Crossing (LTC) project. The role supports the delivery of the utilities design scope, including both Contestable and Statutory Undertakers Non-Contestable designs. This will be achieved through close coordination with main works design functions and ancillary design disciplines, including temporary works, to ensure utility corridors are fixed and any subsequent changes are effectively controlled through established detailed design coordination processes. The Utilities Design Coordinator will also contribute to the administration of the detailed design contract, production of design deliverables, and support Design Managers with design management activities. This will ensure that utilities designs are fully integrated, compliant, buildable, and delivered in accordance with programme and contract requirements. What you'll be doing Accountabilities Production of Approval in Principle (AIP)/ design input documents defining the utilities design solution and scope of works, ensuring clarity of requirements and design intent throughout the detailed design and construction phases. Communicate design intent effectively with operations teams, third parties, the client, and internal stakeholders during both design delivery and construction phases. Prepare, coordinate, and contribute to design deliverables including Interface Control Documents, Utility Asset Schedules, Task Information Delivery Plans (TIDPs), and comment sheets in accordance with the agreed design programmes. Coordinate the timely production and submission of utilities detailed design deliverables, including drawings and models, in accordance with the programme requirements. Coordinate design inputs and outputs required for utilities detailed design delivery, ensuring alignment with construction methodology, sequencing, and temporary works to achieve coordinated solutions. Support design development and assurance activities, ensuring utilities designs comply with contract requirements, statutory approvals, technical standards, and project governance. Assist with the review, checking, and coordination of approvals for design deliverables including models, drawings, and other outputs, administering associated CDE workflows processes where required. Maintain design management records, track, and respond to Technical Queries (TQs), Requests for Information (RFIs), design assumptions, and design actions, ensuring accuracy and timely close-out. Monitor design delivery performance, risks, and issues and provide regular updates to the Utilities Design Manager and Project Manager. Contribute to identification and management of hazards ensuring utilities designs are safe, buildable, cost-effective, and compliant with Health & Safety legislation, CDM Regulations, environmental standards, and Safety by Design principles. Key Responsibilities: Work closely with Design Managers and discipline leads across the LTC project and Balfour Beatty Group to ensure fully coordinated utilities design solutions. Deliver required detailed design outputs, including drawings and models, for contestable and non-contestable works in line with programme requirements. Contribute to the assessment of design feasibility and the impact of proposed engineering solutions on the wider LTC design scope. Monitor design progress, performance, risks, and issues against scope and budget, providing regular reporting to the Design Manager and Project Manager to support escalation and governance. Maintain design management deliverables inc. TQ/RFI/EWN, assumptions registers, meeting minutes, design actions log, as required and ensure these are kept up to date and tracked and closed out in line with design programme and contract requirements. Coordinate with other specialist Services colleagues as required to leverage opportunities for design and programme and construction efficiencies. Promote the objectives and requirements projects 'Right First Time' culture throughout the detailed design and construction phases of the project lifecycle. Administer design processes in line with projects plans and procedures i.e. Design Management Plan, Quality Plan, to ensure compliance with statutory undertaker, projects design requirements, CDM regulations. Ensure that all design work is conducted in accordance with Company Safety Rules, Health & Safety Legislation and Environmental standards and set standards in the Substations function for Safety by Design. Who we're looking for The following qualities/experience are essential: Civil Engineering degree or significant multi-utilities industry experience. Proven design coordination experience across multi-disciplinary utilities on major infrastructure or transport projects. Understanding of Contestable and Non-Contestable utilities design and delivery processes. Highly organised with strong coordination skills within a construction or engineering environment. Ability to constructively challenge and optimise design solutions, balancing risk, constraints, and project requirements. Experience using BIM Common Data Environment (CDE) or similar information management systems such as Bentley ProjectWise, Autodesk Construction Cloud. Intermediate ability using design and CAD software such as AutoCAD, ACC, Civil 3D, Bentley MicroStation, GIS. Experience in client and stakeholder engagement, including liaison with Statutory Undertakers. Knowledge of CDM 2015 Regulations, including Designer and Principal Designer duties. Knowledge of the New Roads and Street Works Act (NRSWA) 1991 and NJUG guidance. Strong commitment to health and safety, aligned with Balfour Beatty's Zero Harm philosophy. Firm understanding of and belief to drive health & safety principles in line with Balfour Beatty's Zero Harm philosophy. Membership of a relevant professional body (ICE, APM) (Desirable) CSCS and SMSTS certification (Desirable). Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UK's most ambitious power transmission and distribution projects. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
26/07/2026
Full time
About the role Balfour Beatty are looking for Utilities Design Coordinators to work on one of their major projects - Lower Thames Crossing. The roles will be based on site at the project offices located in Grays, Thurrock area. Role Purpose The Utilities Design Coordinator will support the Utilities Design Manager and Project Manager in the coordination, management, and assurance of utilities detailed design delivery for the Lower Thames Crossing (LTC) project. The role supports the delivery of the utilities design scope, including both Contestable and Statutory Undertakers Non-Contestable designs. This will be achieved through close coordination with main works design functions and ancillary design disciplines, including temporary works, to ensure utility corridors are fixed and any subsequent changes are effectively controlled through established detailed design coordination processes. The Utilities Design Coordinator will also contribute to the administration of the detailed design contract, production of design deliverables, and support Design Managers with design management activities. This will ensure that utilities designs are fully integrated, compliant, buildable, and delivered in accordance with programme and contract requirements. What you'll be doing Accountabilities Production of Approval in Principle (AIP)/ design input documents defining the utilities design solution and scope of works, ensuring clarity of requirements and design intent throughout the detailed design and construction phases. Communicate design intent effectively with operations teams, third parties, the client, and internal stakeholders during both design delivery and construction phases. Prepare, coordinate, and contribute to design deliverables including Interface Control Documents, Utility Asset Schedules, Task Information Delivery Plans (TIDPs), and comment sheets in accordance with the agreed design programmes. Coordinate the timely production and submission of utilities detailed design deliverables, including drawings and models, in accordance with the programme requirements. Coordinate design inputs and outputs required for utilities detailed design delivery, ensuring alignment with construction methodology, sequencing, and temporary works to achieve coordinated solutions. Support design development and assurance activities, ensuring utilities designs comply with contract requirements, statutory approvals, technical standards, and project governance. Assist with the review, checking, and coordination of approvals for design deliverables including models, drawings, and other outputs, administering associated CDE workflows processes where required. Maintain design management records, track, and respond to Technical Queries (TQs), Requests for Information (RFIs), design assumptions, and design actions, ensuring accuracy and timely close-out. Monitor design delivery performance, risks, and issues and provide regular updates to the Utilities Design Manager and Project Manager. Contribute to identification and management of hazards ensuring utilities designs are safe, buildable, cost-effective, and compliant with Health & Safety legislation, CDM Regulations, environmental standards, and Safety by Design principles. Key Responsibilities: Work closely with Design Managers and discipline leads across the LTC project and Balfour Beatty Group to ensure fully coordinated utilities design solutions. Deliver required detailed design outputs, including drawings and models, for contestable and non-contestable works in line with programme requirements. Contribute to the assessment of design feasibility and the impact of proposed engineering solutions on the wider LTC design scope. Monitor design progress, performance, risks, and issues against scope and budget, providing regular reporting to the Design Manager and Project Manager to support escalation and governance. Maintain design management deliverables inc. TQ/RFI/EWN, assumptions registers, meeting minutes, design actions log, as required and ensure these are kept up to date and tracked and closed out in line with design programme and contract requirements. Coordinate with other specialist Services colleagues as required to leverage opportunities for design and programme and construction efficiencies. Promote the objectives and requirements projects 'Right First Time' culture throughout the detailed design and construction phases of the project lifecycle. Administer design processes in line with projects plans and procedures i.e. Design Management Plan, Quality Plan, to ensure compliance with statutory undertaker, projects design requirements, CDM regulations. Ensure that all design work is conducted in accordance with Company Safety Rules, Health & Safety Legislation and Environmental standards and set standards in the Substations function for Safety by Design. Who we're looking for The following qualities/experience are essential: Civil Engineering degree or significant multi-utilities industry experience. Proven design coordination experience across multi-disciplinary utilities on major infrastructure or transport projects. Understanding of Contestable and Non-Contestable utilities design and delivery processes. Highly organised with strong coordination skills within a construction or engineering environment. Ability to constructively challenge and optimise design solutions, balancing risk, constraints, and project requirements. Experience using BIM Common Data Environment (CDE) or similar information management systems such as Bentley ProjectWise, Autodesk Construction Cloud. Intermediate ability using design and CAD software such as AutoCAD, ACC, Civil 3D, Bentley MicroStation, GIS. Experience in client and stakeholder engagement, including liaison with Statutory Undertakers. Knowledge of CDM 2015 Regulations, including Designer and Principal Designer duties. Knowledge of the New Roads and Street Works Act (NRSWA) 1991 and NJUG guidance. Strong commitment to health and safety, aligned with Balfour Beatty's Zero Harm philosophy. Firm understanding of and belief to drive health & safety principles in line with Balfour Beatty's Zero Harm philosophy. Membership of a relevant professional body (ICE, APM) (Desirable) CSCS and SMSTS certification (Desirable). Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UK's most ambitious power transmission and distribution projects. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
Operations Manager (IT, Facilities & Fleet)
Rainbow Trust Children Leatherhead, Surrey
Operations Manager (IT, Facilities & Fleet) Location: Leatherhead, Surrey Closing date: 23 August 2026 Interview dates: Interview dates to be confirmed Salary: Up to £43,000 + excellent benefits Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines- you are someone who perseveres and ensures close follow up of delegated tasks to deliver consistently high quality work through to completion. A strong verbal and written communicator with a high level of attention to detail-you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline Family friendly policies, focused on employee wellbeing, and an active cross organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page . More information about us and our recruitment process can be found in our Candidate Pack . About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. For a full job description and person specification visit our website or call . An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
26/07/2026
Full time
Operations Manager (IT, Facilities & Fleet) Location: Leatherhead, Surrey Closing date: 23 August 2026 Interview dates: Interview dates to be confirmed Salary: Up to £43,000 + excellent benefits Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines- you are someone who perseveres and ensures close follow up of delegated tasks to deliver consistently high quality work through to completion. A strong verbal and written communicator with a high level of attention to detail-you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline Family friendly policies, focused on employee wellbeing, and an active cross organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page . More information about us and our recruitment process can be found in our Candidate Pack . About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. For a full job description and person specification visit our website or call . An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Sodexo
Deputy Infrastructure Project Manager
Sodexo Amble, Northumberland
The following content displays a map of the jobs location - HMP Northumberland Up to £55,000 per annum plus Sodexo benefits Working Hours: 37.5 Location: HMP Northumberland Closing Date: 05/08/2026 Job Category: Project Management UK Government - Justice Job Introduction Deputy Infrastructure Project Manager Location: HMP Northumberland, NE65 9XG Contract: 24 month FTC Salary: Up to £55,000 per annum plus Sodexo benefits Lead Infrastructure Projects That Make a Difference At Sodexo, we believe that the environments we create and maintain have a direct impact on the people who use them.We're looking for an experienced Deputy Infrastructure Project Manager to join our Facilities Management team at HMP Northumberland, leading the delivery of infrastructure projects that support the safe, secure and effective operation of one of the UK's largest prisons . Reporting to the Head of Client Infrastructure Projects , you'll play a key role in delivering a diverse portfolio of infrastructure, lifecycle and capital investment projects worth approximately £1.2 million per annum . You'll ensure projects are deliveredsafely, on time, within budget and to the highest quality standards, whilesupporting the wider Facilities Management team and deputising for the Head ofClient Infrastructure Projects when required. This is an excellentopportunity for an experienced project manager who thrives in a fast-pacedoperational environment and enjoys building strong relationships withstakeholders, contractors and colleagues alike. What You'll Be Doing As the SiteInfrastructure Project Manager, you will: Manage the day-to-day delivery of infrastructure projects across HMP Northumberland through specialist subcontractors. Support the delivery of lifecycle replacement, capital expenditure and client-led business improvement projects. Ensure projects are delivered safely, on schedule, within budget and in accordance with contractual and statutory requirements. Oversee contractor performance, ensuring compliance with quality standards, programme delivery and Health & Safety legislation. Carry out quality inspections of completed project works and implement corrective actions where required. Maintain accurate records of new infrastructure assets and ensure preventative maintenance schedules are updated in line with SFG20 standards. Monitor and report project progress, risks and performance using Microsoft Office applications. Manage contractor relationships, including onboarding new suppliers through Sodexo's vendor approval process. Support compliance with CDM Regulations, building regulations, ISO 9001 and ISO 14001 standards. Promote a positive safety culture and ensure safe systems of work are implemented across all projects. Build effective working relationships with prison stakeholders, subcontractors and the wider Facilities Management team. Deputise for the Head of Client Infrastructure Projects when required. What We're Looking For You'll be anexperienced project professional with a strong background in FacilitiesManagement or construction-related project delivery. We're looking forsomeone who has: Experience managing infrastructure or construction projects within a Facilities Management environment. A strong understanding of CDM Regulations, project governance and statutory compliance. Good knowledge of current UK Building Regulations. Experience managing subcontractors and multiple stakeholders. Demonstrable leadership and people management experience. A recognised Project Management qualification such as PRINCE2 , APMP or equivalent. IOSH Managing Safely or NEBOSH qualification, with excellent knowledge of risk assessments, method statements and safe systems of work. Strong commercial awareness with experience delivering projects to budget and programme. Excellent analytical and problem-solving skills with the ability to identify and manage project risks. Advanced IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. The ability to learn and use CAFM systems (Maximo), Building Management Systems (BMS) and other specialist software. Excellent communication and relationship-building skills with the confidence to engage stakeholders at all levels. The ability to work independently while managing multiple priorities in a complex operational environment. Experience withinsecure environments, healthcare, education, defence or other 24/7 operationalfacilities would be advantageous but is not essential. About Sodexo Careers Sodexo's vision forHMP Northumberland is to create and maintain a safe, stable, and progressiveenvironment with modern facilities dedicated to reducing re-offending andenabling individuals to fulfil their potential. Every aspect of the prison isdesigned to help prisoners make meaningful progress in their sentence andpersonal development goals within a culture focused on rehabilitation. We also offer a range of perks, rewards and benefitsfor our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies
26/07/2026
Full time
The following content displays a map of the jobs location - HMP Northumberland Up to £55,000 per annum plus Sodexo benefits Working Hours: 37.5 Location: HMP Northumberland Closing Date: 05/08/2026 Job Category: Project Management UK Government - Justice Job Introduction Deputy Infrastructure Project Manager Location: HMP Northumberland, NE65 9XG Contract: 24 month FTC Salary: Up to £55,000 per annum plus Sodexo benefits Lead Infrastructure Projects That Make a Difference At Sodexo, we believe that the environments we create and maintain have a direct impact on the people who use them.We're looking for an experienced Deputy Infrastructure Project Manager to join our Facilities Management team at HMP Northumberland, leading the delivery of infrastructure projects that support the safe, secure and effective operation of one of the UK's largest prisons . Reporting to the Head of Client Infrastructure Projects , you'll play a key role in delivering a diverse portfolio of infrastructure, lifecycle and capital investment projects worth approximately £1.2 million per annum . You'll ensure projects are deliveredsafely, on time, within budget and to the highest quality standards, whilesupporting the wider Facilities Management team and deputising for the Head ofClient Infrastructure Projects when required. This is an excellentopportunity for an experienced project manager who thrives in a fast-pacedoperational environment and enjoys building strong relationships withstakeholders, contractors and colleagues alike. What You'll Be Doing As the SiteInfrastructure Project Manager, you will: Manage the day-to-day delivery of infrastructure projects across HMP Northumberland through specialist subcontractors. Support the delivery of lifecycle replacement, capital expenditure and client-led business improvement projects. Ensure projects are delivered safely, on schedule, within budget and in accordance with contractual and statutory requirements. Oversee contractor performance, ensuring compliance with quality standards, programme delivery and Health & Safety legislation. Carry out quality inspections of completed project works and implement corrective actions where required. Maintain accurate records of new infrastructure assets and ensure preventative maintenance schedules are updated in line with SFG20 standards. Monitor and report project progress, risks and performance using Microsoft Office applications. Manage contractor relationships, including onboarding new suppliers through Sodexo's vendor approval process. Support compliance with CDM Regulations, building regulations, ISO 9001 and ISO 14001 standards. Promote a positive safety culture and ensure safe systems of work are implemented across all projects. Build effective working relationships with prison stakeholders, subcontractors and the wider Facilities Management team. Deputise for the Head of Client Infrastructure Projects when required. What We're Looking For You'll be anexperienced project professional with a strong background in FacilitiesManagement or construction-related project delivery. We're looking forsomeone who has: Experience managing infrastructure or construction projects within a Facilities Management environment. A strong understanding of CDM Regulations, project governance and statutory compliance. Good knowledge of current UK Building Regulations. Experience managing subcontractors and multiple stakeholders. Demonstrable leadership and people management experience. A recognised Project Management qualification such as PRINCE2 , APMP or equivalent. IOSH Managing Safely or NEBOSH qualification, with excellent knowledge of risk assessments, method statements and safe systems of work. Strong commercial awareness with experience delivering projects to budget and programme. Excellent analytical and problem-solving skills with the ability to identify and manage project risks. Advanced IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. The ability to learn and use CAFM systems (Maximo), Building Management Systems (BMS) and other specialist software. Excellent communication and relationship-building skills with the confidence to engage stakeholders at all levels. The ability to work independently while managing multiple priorities in a complex operational environment. Experience withinsecure environments, healthcare, education, defence or other 24/7 operationalfacilities would be advantageous but is not essential. About Sodexo Careers Sodexo's vision forHMP Northumberland is to create and maintain a safe, stable, and progressiveenvironment with modern facilities dedicated to reducing re-offending andenabling individuals to fulfil their potential. Every aspect of the prison isdesigned to help prisoners make meaningful progress in their sentence andpersonal development goals within a culture focused on rehabilitation. We also offer a range of perks, rewards and benefitsfor our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies
Senior/Principal Systems Engineer - CUAS
慨正橡扯 Basildon, Essex
Job Description Leonardo has an exciting opportunity for a Senior or Principal Systems Engineer to work on real engineering problems, designing and developing our system of systems solutions. You will have the skills and competencies to fulfil the role of Senior or Principal Systems Engineer on major programmes, this will involve leadership, including planning and scheduling, for several Systems Engineering Work Packages throughout the life cycle of the project. Our Systems Engineers span across a range of activities and help pull together all the necessary engineering and technology strands into high-performance systems. Working within a growing team based in Basildon, Essex. Your impact You will be engaged on projects Countering UAS (Uncrewed Air Systems - Drones), within our Mission Systems team, focusing on large scale strategic integrated Radar, Electro-Optic, and CEMA Sensors, Command and Control software, and mobile CUAS. We are currently running major delivery programmes, as well as active campaigns. The role is inward and outward facing, working closely with customers and our engineering team to support delivery of a solution that is compliant with user needs, aligned with Leonardo strategy and delivers high quality, highly capable and effective solutions. You must have proven experience in all aspects of the Systems Engineering lifecycle, from bid stage to product support, which includes requirements capture, design, analysis/modelling, integration, test and acceptance. The candidate will work within Leonardo's engineering delivery model, which provides a controlled and supportive framework for the achievement of excellence in system design. The successful candidate would be joining a dedicated team with a full and stretching workload, with huge potential for personal development and growth. Key Responsibility Areas Engagement with customer, suppliers, product teams and other stakeholders to support the definition of the overall solution, taking responsibility for elements of the detailed solution. Working with stakeholders to create and agree top level solution documentation including system architecture/design documents. Working with the team, suppliers, and customers, to reach equitable and mutually acceptable conclusions consistent with Leonardo principles. Ensuring technical requirements are flowed down to subsystems / subcontractors. Ensuring that design integrity requirements (activities and deliverables) are correctly flowed down to subcontractors and internal providers. Presenting elements of system and sub-system design reviews. Defining, managing and leading Verification and Validation activities. Creation or Review of outgoing technical documents. Leading System/sub-system fault finding and integration troubleshooting activities in demanding timescales. Review of incoming technical documents /drawings from subcontractors. Technical acceptance of subcontracted and internal sub-elements. Supporting the Certification of the overall solution and sub-elements. What you'll bring Engineering Degree qualification (or equivalent experience). Highly experienced at systems engineering, including integration of complex systems. Demonstrated verbal and written communication and presentation skills, producing work of accurate and presentable quality in the defined formats. Domain knowledge in at least 2 of the following technologies -Radar, Electro-optics , Command and Control Software, ICT and Networked systems. Demonstrable competence in the development and implementation of complex technical solutions, making engineering decisions, managing and mitigating technical risk, and ensuring best practice is shared. Demonstrable understanding of product safety with experience in supporting safety reviews and hazard identification and management. Demonstrable ability to engage with internal and external stakeholders on complex technical issues. Demonstrable competence in identifying non customer requirements crucial to the design integrity of a solution. Familiarity with the concept of design certification, including its importance in managing personal and corporate liability. Successful experience with supporting and/or managing equipment installations. Experience of in field and/or remote support for trouble shooting and repair, thereby, capable of delivering technical advice to off shore teams. Prepared to work short periods ( Work with, and maintain relationships, with clients, suppliers and third party contractors in a multi cultural environment. Ability to work effectively as part of a team, be it leading or in a support role, towards achieving shared objectives. Capable of working to tight deadlines and prioritise workload to meet deadlines in a professional manner. Adaptable and Flexible to accommodate operational requirements. Capable of using own initiative, working unsupervised and, at times, leading small teams. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Salary Range: £45,000 - £71,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they're key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location GB - Basildon Contract Type Permanent Hybrid Working Hybrid
26/07/2026
Full time
Job Description Leonardo has an exciting opportunity for a Senior or Principal Systems Engineer to work on real engineering problems, designing and developing our system of systems solutions. You will have the skills and competencies to fulfil the role of Senior or Principal Systems Engineer on major programmes, this will involve leadership, including planning and scheduling, for several Systems Engineering Work Packages throughout the life cycle of the project. Our Systems Engineers span across a range of activities and help pull together all the necessary engineering and technology strands into high-performance systems. Working within a growing team based in Basildon, Essex. Your impact You will be engaged on projects Countering UAS (Uncrewed Air Systems - Drones), within our Mission Systems team, focusing on large scale strategic integrated Radar, Electro-Optic, and CEMA Sensors, Command and Control software, and mobile CUAS. We are currently running major delivery programmes, as well as active campaigns. The role is inward and outward facing, working closely with customers and our engineering team to support delivery of a solution that is compliant with user needs, aligned with Leonardo strategy and delivers high quality, highly capable and effective solutions. You must have proven experience in all aspects of the Systems Engineering lifecycle, from bid stage to product support, which includes requirements capture, design, analysis/modelling, integration, test and acceptance. The candidate will work within Leonardo's engineering delivery model, which provides a controlled and supportive framework for the achievement of excellence in system design. The successful candidate would be joining a dedicated team with a full and stretching workload, with huge potential for personal development and growth. Key Responsibility Areas Engagement with customer, suppliers, product teams and other stakeholders to support the definition of the overall solution, taking responsibility for elements of the detailed solution. Working with stakeholders to create and agree top level solution documentation including system architecture/design documents. Working with the team, suppliers, and customers, to reach equitable and mutually acceptable conclusions consistent with Leonardo principles. Ensuring technical requirements are flowed down to subsystems / subcontractors. Ensuring that design integrity requirements (activities and deliverables) are correctly flowed down to subcontractors and internal providers. Presenting elements of system and sub-system design reviews. Defining, managing and leading Verification and Validation activities. Creation or Review of outgoing technical documents. Leading System/sub-system fault finding and integration troubleshooting activities in demanding timescales. Review of incoming technical documents /drawings from subcontractors. Technical acceptance of subcontracted and internal sub-elements. Supporting the Certification of the overall solution and sub-elements. What you'll bring Engineering Degree qualification (or equivalent experience). Highly experienced at systems engineering, including integration of complex systems. Demonstrated verbal and written communication and presentation skills, producing work of accurate and presentable quality in the defined formats. Domain knowledge in at least 2 of the following technologies -Radar, Electro-optics , Command and Control Software, ICT and Networked systems. Demonstrable competence in the development and implementation of complex technical solutions, making engineering decisions, managing and mitigating technical risk, and ensuring best practice is shared. Demonstrable understanding of product safety with experience in supporting safety reviews and hazard identification and management. Demonstrable ability to engage with internal and external stakeholders on complex technical issues. Demonstrable competence in identifying non customer requirements crucial to the design integrity of a solution. Familiarity with the concept of design certification, including its importance in managing personal and corporate liability. Successful experience with supporting and/or managing equipment installations. Experience of in field and/or remote support for trouble shooting and repair, thereby, capable of delivering technical advice to off shore teams. Prepared to work short periods ( Work with, and maintain relationships, with clients, suppliers and third party contractors in a multi cultural environment. Ability to work effectively as part of a team, be it leading or in a support role, towards achieving shared objectives. Capable of working to tight deadlines and prioritise workload to meet deadlines in a professional manner. Adaptable and Flexible to accommodate operational requirements. Capable of using own initiative, working unsupervised and, at times, leading small teams. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Salary Range: £45,000 - £71,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they're key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location GB - Basildon Contract Type Permanent Hybrid Working Hybrid
Service Delivery Manager - Outpatients appointment department
Princess Alexandra Hospital Harlow, Essex
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave-a national programme that's changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means we're working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. We're a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex. Job overview The Service Delivery Manager is a key managerial position in the Care Group. The post holder is responsible for managing the day-to-day operation of one or two services, working closely with the Clinical Leads and Matrons and supporting the General Manager and Head of Nursing. The post holder will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the Service Manager / General Manager in developing efficient and effective patient centered services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national/ local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows. Main duties of the job The post holder will support the Outpatient & Administration Service Manager in the day-to-day operational leadership of the Outpatient Department, it's operational processes and systems, as well as any other improvement and development projects as part of general modernisation of the service. The postholder will have line management responsibility for administration staff including Outpatient Appointment Team Leads, Outpatient appointment booking staff, and support the Service manager with line management of the OAD Data quality lead, and systems/information lead Services that are split across the departments as listed below. Outpatient Appointments Department Fast track Reception Services This role will involve traveling to PAHT sites at least once a month Detailed job description and main responsibilities Please see attached JD for full details.
26/07/2026
Full time
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave-a national programme that's changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means we're working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. We're a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex. Job overview The Service Delivery Manager is a key managerial position in the Care Group. The post holder is responsible for managing the day-to-day operation of one or two services, working closely with the Clinical Leads and Matrons and supporting the General Manager and Head of Nursing. The post holder will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the Service Manager / General Manager in developing efficient and effective patient centered services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national/ local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows. Main duties of the job The post holder will support the Outpatient & Administration Service Manager in the day-to-day operational leadership of the Outpatient Department, it's operational processes and systems, as well as any other improvement and development projects as part of general modernisation of the service. The postholder will have line management responsibility for administration staff including Outpatient Appointment Team Leads, Outpatient appointment booking staff, and support the Service manager with line management of the OAD Data quality lead, and systems/information lead Services that are split across the departments as listed below. Outpatient Appointments Department Fast track Reception Services This role will involve traveling to PAHT sites at least once a month Detailed job description and main responsibilities Please see attached JD for full details.
Intermediate Data Engineer
CDL Group Cheadle, Staffordshire
Intermediate Data Engineer Department: Insurance Retail Employment Type: Permanent - Full Time Location: North West UK - Hybrid Compensation: £40,000 - £45,000 / year Description We're seeking an Intermediate Data Engineer to join our Insurance Retail department, supporting development squads with reliable, automated and cloud-ready data solutions. This role is suited to someone who can combine strong SQL, scripting and AWS experience with modern DevOps practices to build, maintain and improve data pipelines, data services and supporting infrastructure. AI is a key part of the role. You will be expected to use AI-assisted engineering tools responsibly to accelerate development, improve documentation, support analysis and identify opportunities to automate repeatable data engineering and operational tasks. Working closely with engineers, analysts, architects and stakeholders, you will help turn data requirements into maintainable, observable and secure solutions. You will maintain awareness of industry and technology developments, contribute to technical discussions, and support continuous improvement across data engineering, automation and operational practices. The role includes ownership of work throughout its lifecycle, from development and testing through to production support, incident resolution, continuous improvement and knowledge sharing across the department. About CDL CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture,leveraging AI-driven solutions to enhance our products, processes and decision-making.We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients! What You'll Do Building, testing, monitoring and maintaining data pipelines and infrastructure to support the Data Platform using best practices including CI/CD, IaC and DevOps. Apply security best practices across data pipelines, cloud infrastructure and operational processes, ensuring data is protected through appropriate access controls, encryption, monitoring and secure engineering practices Use AWS services and PostgreSQL/AWS RDS knowledge to design, deliver and support scalable, reliable and secure data solutions, ensuring appropriate governance, resilience and protection of business data. Actively embrace AI-assisted engineering practices and demonstrate a willingness to learn, experiment with and responsibly adopt emerging AI tools such as Kiro, GitHub Copilot or equivalent technologies to improve delivery flow, quality, documentation, analysis and operational efficiency. Develop and maintain automated deployment, testing and operational workflows using GitLab pipelines, version control, Terraform/OpenTofu and scripting. Contribute to data quality, lineage, governance and observability practices to ensure data is trusted, traceable, secure and supportable throughout its lifecycle. Investigate data quality, platform reliability, pipeline performance and operational issues, identifying practical improvements, preventative actions and automation opportunities that enable squads to move faster and more safely. Working with business stakeholders, analysts and architects to understand business and technical requirements, designing data models and data structures that support reporting, analytics and operational use cases. Contribute to database and data platform activities such as upgrades, data migrations, schema updates and platform modernisation initiatives. Documenting processes and products, sharing knowledge across the squad and wider business, and supporting the development of less experienced engineers through mentoring, pairing or technical guidance where appropriate. Contribute significantly to small-to-medium feature deliveries and multi-person initiatives, collaborating with engineers and stakeholders to deliver reliable outcomes. About You Hold, or be willing to obtain, a relevant AWS certification that can be registered against the CDL APN. Proven experience working with AWS services relevant to data engineering and operational support, such as RDS, S3, Lambda, ECS, EC2, VPC, CloudWatch and related services. Experience with MySql and Oracle databases would be advantageous. Strong SQL skills, including PostgreSQL experience, query optimisation awareness and the ability to investigate data or performance issues. Good understanding of security principles including least-privilege access, encryption, secrets management, vulnerability remediation and secure handling of sensitive data. Experience with CI/CD pipelines, automated testing and deployment practices using GitLab or similar tooling. Experience with Infrastructure as Code tools such as Terraform, OpenTofu or CloudFormation. Good understanding of version control workflows, branching strategies and GitLab best practice. Experience of, or a strong willingness to learn, AI-assisted engineering tools such as Kiro, GitHub Copilot or similar technologies to improve engineering effectiveness and delivery outcomes. Familiarity with observability and troubleshooting tooling such as Dynatrace, OpenSearch/Elasticsearch or CloudWatch logs. Ability to communicate clearly, analyse problems, work collaboratively and explain technical concepts to both technical and non-technical stakeholders. Familiarity with Agile methodologies and operational tooling such as Jira and ServiceNow. What You'll Get Salary The salary for the role of Intermediate Data Engineer pays up to £45,000p.a. (Level 4) providing a fantastic opportunity for career progression through CDL's clearly defined career framework Your growth and advancement within CDL are only limited by your own ambition and effort. Benefits Hybrid Working (2 Days a Week in the office - SK4 2HD) Flexible working. 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days. Top employer for 10th year running Excellent training and development platform Opportunities for career progression Health and Wellbeing Programme Virtual activities, lunch and learns, coffee mornings and meetups. Life and health assurance Electric Vehicle Scheme Established Recognition Award System Great Parental Benefits Diversity and Inclusion network Pension scheme Community projects and volunteer days Refer a friend bonus Campus Benefits: On-site free parking Open plan modern offices Quiet Spaces are also available Shuttle bus to and from the station Subsidised restaurant Games room, pool & table-tennis tables and chill out zone Annual Hackathon & Deep Racer Events Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more! Car wash, barber, yoga classes, boot camp and massage services all on site Cycle to work scheme Shower and dry rooms Diversity and inclusion: We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.
26/07/2026
Full time
Intermediate Data Engineer Department: Insurance Retail Employment Type: Permanent - Full Time Location: North West UK - Hybrid Compensation: £40,000 - £45,000 / year Description We're seeking an Intermediate Data Engineer to join our Insurance Retail department, supporting development squads with reliable, automated and cloud-ready data solutions. This role is suited to someone who can combine strong SQL, scripting and AWS experience with modern DevOps practices to build, maintain and improve data pipelines, data services and supporting infrastructure. AI is a key part of the role. You will be expected to use AI-assisted engineering tools responsibly to accelerate development, improve documentation, support analysis and identify opportunities to automate repeatable data engineering and operational tasks. Working closely with engineers, analysts, architects and stakeholders, you will help turn data requirements into maintainable, observable and secure solutions. You will maintain awareness of industry and technology developments, contribute to technical discussions, and support continuous improvement across data engineering, automation and operational practices. The role includes ownership of work throughout its lifecycle, from development and testing through to production support, incident resolution, continuous improvement and knowledge sharing across the department. About CDL CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture,leveraging AI-driven solutions to enhance our products, processes and decision-making.We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients! What You'll Do Building, testing, monitoring and maintaining data pipelines and infrastructure to support the Data Platform using best practices including CI/CD, IaC and DevOps. Apply security best practices across data pipelines, cloud infrastructure and operational processes, ensuring data is protected through appropriate access controls, encryption, monitoring and secure engineering practices Use AWS services and PostgreSQL/AWS RDS knowledge to design, deliver and support scalable, reliable and secure data solutions, ensuring appropriate governance, resilience and protection of business data. Actively embrace AI-assisted engineering practices and demonstrate a willingness to learn, experiment with and responsibly adopt emerging AI tools such as Kiro, GitHub Copilot or equivalent technologies to improve delivery flow, quality, documentation, analysis and operational efficiency. Develop and maintain automated deployment, testing and operational workflows using GitLab pipelines, version control, Terraform/OpenTofu and scripting. Contribute to data quality, lineage, governance and observability practices to ensure data is trusted, traceable, secure and supportable throughout its lifecycle. Investigate data quality, platform reliability, pipeline performance and operational issues, identifying practical improvements, preventative actions and automation opportunities that enable squads to move faster and more safely. Working with business stakeholders, analysts and architects to understand business and technical requirements, designing data models and data structures that support reporting, analytics and operational use cases. Contribute to database and data platform activities such as upgrades, data migrations, schema updates and platform modernisation initiatives. Documenting processes and products, sharing knowledge across the squad and wider business, and supporting the development of less experienced engineers through mentoring, pairing or technical guidance where appropriate. Contribute significantly to small-to-medium feature deliveries and multi-person initiatives, collaborating with engineers and stakeholders to deliver reliable outcomes. About You Hold, or be willing to obtain, a relevant AWS certification that can be registered against the CDL APN. Proven experience working with AWS services relevant to data engineering and operational support, such as RDS, S3, Lambda, ECS, EC2, VPC, CloudWatch and related services. Experience with MySql and Oracle databases would be advantageous. Strong SQL skills, including PostgreSQL experience, query optimisation awareness and the ability to investigate data or performance issues. Good understanding of security principles including least-privilege access, encryption, secrets management, vulnerability remediation and secure handling of sensitive data. Experience with CI/CD pipelines, automated testing and deployment practices using GitLab or similar tooling. Experience with Infrastructure as Code tools such as Terraform, OpenTofu or CloudFormation. Good understanding of version control workflows, branching strategies and GitLab best practice. Experience of, or a strong willingness to learn, AI-assisted engineering tools such as Kiro, GitHub Copilot or similar technologies to improve engineering effectiveness and delivery outcomes. Familiarity with observability and troubleshooting tooling such as Dynatrace, OpenSearch/Elasticsearch or CloudWatch logs. Ability to communicate clearly, analyse problems, work collaboratively and explain technical concepts to both technical and non-technical stakeholders. Familiarity with Agile methodologies and operational tooling such as Jira and ServiceNow. What You'll Get Salary The salary for the role of Intermediate Data Engineer pays up to £45,000p.a. (Level 4) providing a fantastic opportunity for career progression through CDL's clearly defined career framework Your growth and advancement within CDL are only limited by your own ambition and effort. Benefits Hybrid Working (2 Days a Week in the office - SK4 2HD) Flexible working. 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days. Top employer for 10th year running Excellent training and development platform Opportunities for career progression Health and Wellbeing Programme Virtual activities, lunch and learns, coffee mornings and meetups. Life and health assurance Electric Vehicle Scheme Established Recognition Award System Great Parental Benefits Diversity and Inclusion network Pension scheme Community projects and volunteer days Refer a friend bonus Campus Benefits: On-site free parking Open plan modern offices Quiet Spaces are also available Shuttle bus to and from the station Subsidised restaurant Games room, pool & table-tennis tables and chill out zone Annual Hackathon & Deep Racer Events Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more! Car wash, barber, yoga classes, boot camp and massage services all on site Cycle to work scheme Shower and dry rooms Diversity and inclusion: We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.
Ecommerce Executive
Tensator Limited Milton Keynes, Buckinghamshire
Home Sectors Solutions Tensator Technology Resources About Contact Us Shop English ( English ) Ecommerce Executive Home > Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier , Lawrence Metal and QueueWay . We are seeking an ambitious and commercially focused E-commerce Executive to support the continued growth of our ecommerce channels. This is an exciting opportunity to take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible for the day-to-day management, optimisation and growth of Tensator's ecommerce websites and online brands. Working closely with web developers, SEO and PPC agencies, and internal stakeholders, you will drive qualified website traffic, improve conversion rates, increase average order value, and support the delivery of online revenue growth. Using analytics, competitor insight, customer behaviour data and continuous testing, you will identify opportunities to improve ecommerce performance and customer experience across all digital channels. This role is ideal for someone who enjoys combining ecommerce management, digital marketing, commercial analysis and project coordination within a growing international business. Key Responsibilities E-commerce Management Manage the day-to-day operation of company WooCommerce websites. Maintain product information, pricing, content, imagery, promotions and merchandising activity. Ensure websites remain accurate, up to date and aligned with business objectives. Manage and optimise the online presence and ecommerce performance of Tensator's key brands, including Tensabarrier , Lawrence Metal and QueueWay . Support the launch of new products, promotions and ecommerce initiatives. Monitor website performance and customer experience, ensuring issues are identified and resolved promptly. Traffic Growth & Digital Performance Work with SEO, PPC and digital marketing agency partners to increase qualified traffic to ecommerce websites. Identify opportunities to grow organic, paid, referral and direct website traffic. Support the planning and execution of digital marketing campaigns that drive online sales. Monitor search visibility, paid advertising performance and website acquisition channels. Help deliver online revenue growth through effective traffic acquisition and optimisation strategies. Website Optimisation & Conversion Rate Improvement Identify opportunities to improve website usability, customer journeys and conversion rates. Plan, coordinate and analyse A/B testing programmes across landing pages, product pages, navigation, promotions and checkout journeys. Use website analytics and customer behaviour data to make data-driven recommendations. Work with developers and agency partners to implement optimisation initiatives. Improve WooCommerce functionality, performance, checkout experience and overall customer journey. Drive a culture of continuous testing, learning and improvement across ecommerce channels. Revenue Growth & Merchandising Support delivery of ecommerce revenue and growth objectives. Monitor and improve key ecommerce KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS) and customer acquisition cost (CAC). Identify and implement opportunities to increase Average Order Value through merchandising, cross-selling, upselling, product recommendations and promotional activity. Analyse sales performance and customer behaviour to identify growth opportunities. Support initiatives that improve customer retention and repeat purchase rates. Competitor & Market Analysis Conduct regular competitor analysis covering product range, pricing, promotions, website functionality and customer experience. Monitor market trends and identify opportunities to improve competitiveness and drive revenue growth. Benchmark ecommerce performance against key competitors. Provide recommendations for pricing, product positioning, promotional activity and website improvements based on market intelligence. Agency & Supplier Management Manage day-to-day relationships with external digital marketing agencies, web developers and suppliers. Coordinate project delivery and ensure activities are completed on time and to a high standard. Review agency performance and monitor the effectiveness of digital marketing activity. Support the onboarding and management of new agency partners where required. Ensure agency activity is aligned with business objectives and growth targets. Ecommerce Projects Coordinate website enhancement projects and continuous improvement initiatives. Work with developers and stakeholders to deliver ecommerce developments and new functionality. Support testing, implementation and project delivery activities. Ensure website changes are implemented effectively and deliver measurable results. Performance Reporting & Budget Management Produce regular ecommerce and digital marketing performance reports for management. Monitor and report against agreed KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS), customer acquisition cost (CAC) and other key ecommerce metrics. Track ecommerce and digital marketing budgets, ensuring spend is monitored and aligned with business objectives. Work with agency partners to review campaign performance and identify opportunities to improve return on investment. Prepare monthly and quarterly performance reviews, highlighting achievements, trends, risks and recommended actions. Support forecasting, budgeting and ecommerce planning activities. Maintain accurate reporting dashboards and performance tracking tools. Skills & Experience Essential Minimum 2 years' experience in ecommerce, digital marketing, website management or a related role. Experience managing and optimising WooCommerce websites. Good understanding of SEO, PPC, Google Analytics 4 (GA4), conversion rate optimisation (CRO) and ecommerce performance metrics. Experience using website analytics and customer behaviour data to drive commercial improvements. Experience working with external agencies and suppliers. Experience producing performance reports and presenting insights and recommendations. Strong commercial awareness with the ability to identify opportunities to increase traffic, conversion rates, average order value and revenue. Comfortable working with budgets, KPIs and performance targets. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects and priorities simultaneously. Desirable Experience conducting A/B testing and conversion rate optimisation programmes. Experience with Google Shopping and Google Merchant Center. Experience with WooCommerce plugins and ecommerce integrations. Experience supporting website development projects. Knowledge of B2B ecommerce environments. Experience working across international markets. What We Offer Company pension scheme. 25 days holiday plus bank holidays. Exposure to international ecommerce and digital marketing projects. Opportunity to make a direct impact on business growth and online revenue performance. Why Join Tensator? This role offers the opportunity to take ownership of a key business channel within an established international brand. You will gain hands on experience across ecommerce, digital marketing, website optimisation, conversion rate improvement, competitor analysis, agency management, budgeting and performance About Tensator Group Tensator has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people. Resources Queue Management Guide Sectors Solutions Blog Partners Contact Us Company About Careers Our Policies Terms & Conditions Privacy Policy Terms of Use Cookie Policy Anti-Bribery & Whistleblowing Tax Strategy Environmental Policy Modern Slavery & Human Trafficking Policy UK Headquarters and Showroom: Tensator Limited Danbury Court, Linford Wood Milton Keynes, Bucks, MK14 6TS, UK 2026 Tensator
26/07/2026
Full time
Home Sectors Solutions Tensator Technology Resources About Contact Us Shop English ( English ) Ecommerce Executive Home > Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier , Lawrence Metal and QueueWay . We are seeking an ambitious and commercially focused E-commerce Executive to support the continued growth of our ecommerce channels. This is an exciting opportunity to take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible for the day-to-day management, optimisation and growth of Tensator's ecommerce websites and online brands. Working closely with web developers, SEO and PPC agencies, and internal stakeholders, you will drive qualified website traffic, improve conversion rates, increase average order value, and support the delivery of online revenue growth. Using analytics, competitor insight, customer behaviour data and continuous testing, you will identify opportunities to improve ecommerce performance and customer experience across all digital channels. This role is ideal for someone who enjoys combining ecommerce management, digital marketing, commercial analysis and project coordination within a growing international business. Key Responsibilities E-commerce Management Manage the day-to-day operation of company WooCommerce websites. Maintain product information, pricing, content, imagery, promotions and merchandising activity. Ensure websites remain accurate, up to date and aligned with business objectives. Manage and optimise the online presence and ecommerce performance of Tensator's key brands, including Tensabarrier , Lawrence Metal and QueueWay . Support the launch of new products, promotions and ecommerce initiatives. Monitor website performance and customer experience, ensuring issues are identified and resolved promptly. Traffic Growth & Digital Performance Work with SEO, PPC and digital marketing agency partners to increase qualified traffic to ecommerce websites. Identify opportunities to grow organic, paid, referral and direct website traffic. Support the planning and execution of digital marketing campaigns that drive online sales. Monitor search visibility, paid advertising performance and website acquisition channels. Help deliver online revenue growth through effective traffic acquisition and optimisation strategies. Website Optimisation & Conversion Rate Improvement Identify opportunities to improve website usability, customer journeys and conversion rates. Plan, coordinate and analyse A/B testing programmes across landing pages, product pages, navigation, promotions and checkout journeys. Use website analytics and customer behaviour data to make data-driven recommendations. Work with developers and agency partners to implement optimisation initiatives. Improve WooCommerce functionality, performance, checkout experience and overall customer journey. Drive a culture of continuous testing, learning and improvement across ecommerce channels. Revenue Growth & Merchandising Support delivery of ecommerce revenue and growth objectives. Monitor and improve key ecommerce KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS) and customer acquisition cost (CAC). Identify and implement opportunities to increase Average Order Value through merchandising, cross-selling, upselling, product recommendations and promotional activity. Analyse sales performance and customer behaviour to identify growth opportunities. Support initiatives that improve customer retention and repeat purchase rates. Competitor & Market Analysis Conduct regular competitor analysis covering product range, pricing, promotions, website functionality and customer experience. Monitor market trends and identify opportunities to improve competitiveness and drive revenue growth. Benchmark ecommerce performance against key competitors. Provide recommendations for pricing, product positioning, promotional activity and website improvements based on market intelligence. Agency & Supplier Management Manage day-to-day relationships with external digital marketing agencies, web developers and suppliers. Coordinate project delivery and ensure activities are completed on time and to a high standard. Review agency performance and monitor the effectiveness of digital marketing activity. Support the onboarding and management of new agency partners where required. Ensure agency activity is aligned with business objectives and growth targets. Ecommerce Projects Coordinate website enhancement projects and continuous improvement initiatives. Work with developers and stakeholders to deliver ecommerce developments and new functionality. Support testing, implementation and project delivery activities. Ensure website changes are implemented effectively and deliver measurable results. Performance Reporting & Budget Management Produce regular ecommerce and digital marketing performance reports for management. Monitor and report against agreed KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS), customer acquisition cost (CAC) and other key ecommerce metrics. Track ecommerce and digital marketing budgets, ensuring spend is monitored and aligned with business objectives. Work with agency partners to review campaign performance and identify opportunities to improve return on investment. Prepare monthly and quarterly performance reviews, highlighting achievements, trends, risks and recommended actions. Support forecasting, budgeting and ecommerce planning activities. Maintain accurate reporting dashboards and performance tracking tools. Skills & Experience Essential Minimum 2 years' experience in ecommerce, digital marketing, website management or a related role. Experience managing and optimising WooCommerce websites. Good understanding of SEO, PPC, Google Analytics 4 (GA4), conversion rate optimisation (CRO) and ecommerce performance metrics. Experience using website analytics and customer behaviour data to drive commercial improvements. Experience working with external agencies and suppliers. Experience producing performance reports and presenting insights and recommendations. Strong commercial awareness with the ability to identify opportunities to increase traffic, conversion rates, average order value and revenue. Comfortable working with budgets, KPIs and performance targets. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects and priorities simultaneously. Desirable Experience conducting A/B testing and conversion rate optimisation programmes. Experience with Google Shopping and Google Merchant Center. Experience with WooCommerce plugins and ecommerce integrations. Experience supporting website development projects. Knowledge of B2B ecommerce environments. Experience working across international markets. What We Offer Company pension scheme. 25 days holiday plus bank holidays. Exposure to international ecommerce and digital marketing projects. Opportunity to make a direct impact on business growth and online revenue performance. Why Join Tensator? This role offers the opportunity to take ownership of a key business channel within an established international brand. You will gain hands on experience across ecommerce, digital marketing, website optimisation, conversion rate improvement, competitor analysis, agency management, budgeting and performance About Tensator Group Tensator has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people. Resources Queue Management Guide Sectors Solutions Blog Partners Contact Us Company About Careers Our Policies Terms & Conditions Privacy Policy Terms of Use Cookie Policy Anti-Bribery & Whistleblowing Tax Strategy Environmental Policy Modern Slavery & Human Trafficking Policy UK Headquarters and Showroom: Tensator Limited Danbury Court, Linford Wood Milton Keynes, Bucks, MK14 6TS, UK 2026 Tensator
Business Analyst
Healthnethomecare Swadlincote, Derbyshire
HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most. Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way. Main Responsibilities Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Process Analysis: Analyse current business processes and workflows to identify inefficiencies and areas for improvement. Solution Design: Develop and propose solutions to address business needs and improve processes. Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications. Stakeholder Communication: Communicate effectively with stakeholders to ensure alignment and understanding of project goals and requirements. Project Support: Support multiple projects and change requests simultaneously, ensuring deadlines are met with strong time management skills. Testing and Validation: Participate in testing activities to ensure solutions meet business requirements and are implemented correctly. Training and Support: Provide training and support to end-users to ensure successful adoption of new processes and systems. Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices. Primary Liaison: Act as the main point of contact within IT and the business for project and change request scoping. Travel: Travel between our sites in Featherstone and Swadlincote as needed. Compliance: Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers. Ad Hoc Tasks: Carry out any reasonable requests given by appropriate persons. Strategic Alignment: Ensure daily activities align with the Company strategy and strategic objectives. Quality Assurance: Maintain high standards of work and adhere to HealthNet's procedures and policies. Professional Development: Engage in personal professional development and attend mandatory training. Representation: Present the Company positively at all times with internal and external clients, customers, and staff. Flexibility: Work flexibly and efficiently to meet internal and external customer needs while maintaining the highest professional standards. Confidentiality: Maintain confidentiality and security at all times. Regulatory Compliance: Understand, identify, receive, and report all adverse events, product quality complaints, and other reportable patient safety events in compliance with pharmacovigilance regulatory and contractual requirements (training provided). What experience and skills are we looking for? Desirable: Previous experience within a BA role. Experience working with finance teams and requirements. Essential: Strong written and verbal communication skills, analytical thinking, and problem-solving skills. Experience using IT systems and digital tools. Qualifications Qualifications: A-Level or equivalent (preferred). Personal Skills & Qualities: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. Key Compentencies: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. Complying with patient confidentiality and data protection protocols. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. What we offer Competitive salary structure 25 days' annual leave plus bank holidays Pension scheme Ongoing training and development Employee Assistance Programme, including 24/7 access to remote GP appointments Refer a Friend scheme Eyecare vouchers Perks and benefits via Perkbox Long service awards Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch
26/07/2026
Full time
HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most. Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way. Main Responsibilities Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Process Analysis: Analyse current business processes and workflows to identify inefficiencies and areas for improvement. Solution Design: Develop and propose solutions to address business needs and improve processes. Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications. Stakeholder Communication: Communicate effectively with stakeholders to ensure alignment and understanding of project goals and requirements. Project Support: Support multiple projects and change requests simultaneously, ensuring deadlines are met with strong time management skills. Testing and Validation: Participate in testing activities to ensure solutions meet business requirements and are implemented correctly. Training and Support: Provide training and support to end-users to ensure successful adoption of new processes and systems. Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices. Primary Liaison: Act as the main point of contact within IT and the business for project and change request scoping. Travel: Travel between our sites in Featherstone and Swadlincote as needed. Compliance: Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers. Ad Hoc Tasks: Carry out any reasonable requests given by appropriate persons. Strategic Alignment: Ensure daily activities align with the Company strategy and strategic objectives. Quality Assurance: Maintain high standards of work and adhere to HealthNet's procedures and policies. Professional Development: Engage in personal professional development and attend mandatory training. Representation: Present the Company positively at all times with internal and external clients, customers, and staff. Flexibility: Work flexibly and efficiently to meet internal and external customer needs while maintaining the highest professional standards. Confidentiality: Maintain confidentiality and security at all times. Regulatory Compliance: Understand, identify, receive, and report all adverse events, product quality complaints, and other reportable patient safety events in compliance with pharmacovigilance regulatory and contractual requirements (training provided). What experience and skills are we looking for? Desirable: Previous experience within a BA role. Experience working with finance teams and requirements. Essential: Strong written and verbal communication skills, analytical thinking, and problem-solving skills. Experience using IT systems and digital tools. Qualifications Qualifications: A-Level or equivalent (preferred). Personal Skills & Qualities: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. Key Compentencies: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. Complying with patient confidentiality and data protection protocols. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. What we offer Competitive salary structure 25 days' annual leave plus bank holidays Pension scheme Ongoing training and development Employee Assistance Programme, including 24/7 access to remote GP appointments Refer a Friend scheme Eyecare vouchers Perks and benefits via Perkbox Long service awards Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch
Data Analyst
Independent Media
Data Analyst Reports to: Head of Commercial Data Intelligence About Independent Media Independent Media comprises The Independent, Standard Digital, Bulletin, BuzzFeed UK, HuffPost UK, Tasty UK, Seasoned, IndyBest and indy100. Harnessing market-leading innovation and excellence across its portfolio of pioneering brands, Independent Media has unrivalled scale, integrity and authority via its sites, apps, video, audio, experiential, newsletters and social media. While each Independent Media brand speaks in an authentic, unique voice to a loyal and distinct audience, they stand together in their commitment to positivity, inclusivity, and quality journalism and content. Independent Media's network reaches 650 million users each month, with 1.1 billion content views across its brands and platforms, including web, apps, social media, podcasts, email, YouTube, syndication partners and print. The role and the team The Advertising Operations function consists of three core pillars: Campaign Management - delivery and optimisation of direct-sold campaigns, trafficking, QA and client service support. Ad Tech Ops and Partnerships - yield management, SSP relationships, inventory strategy, deal management and auction optimisation. Ownership of the advertising technology stack including ad server, header bidding, identity and consent integrations, measurement solutions and platform performance. Revenue Intelligence - revenue analysis, yield reporting, forecasting support, performance diagnostics and data-led commercial insight to drive monetisation strategy and optimisation. As a Data Analyst, you will translate the modeled data into decisions, revenue forecasts, partner performance narratives, yield optimization recommendations that go to stakeholders (sales, finance, programmatic, ad tech). You will work closely with the Ad Operations and Data Engineering team to make sure data is accurate, accessible, and ready for analysis. Your work will help the company optimise revenue, run experiments, and lay the foundation for AI-driven automation. This is a unique opportunity to learn ad tech, revenue analytics, and AI-enabled decision-making while developing strong engineering skills, writing clean, production-ready code, building scalable data pipelines, and contributing to a high-impact team. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that's more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About you You hold a degree in a business-related field (such as Economics, Business Analytics, or a STEM subject). You have a solid grasp of fundamentals like SQL and Python and are eager to master the modern data stack. You don't just flag problems, you look for solutions, take ownership of your tasks, and tackle complex challenges head on. You're naturally curious, you ask why, and you don't stop until you've got a real answer. You manage your time effectively and thrive in a fast moving, commercial environment. You communicate effectively by building well documented, intuitive data models that business users can explore autonomously. You're keen to use AI and modern tools in your day to day work, rather than defaulting to spreadsheets. You work well under pressure and can juggle shifting priorities. Key responsibilities and accountabilities Proactively develop and automate data-driven recommendations for revenue optimisation and partner strategy. Design, run, and analyse A/B tests to support yield and revenue optimisation decisions. Enable self serve analytics by building robust, reliable datasets for commercial teams instead of fielding individual report requests. Use AI tools to speed up analysis and get to insights faster. Implement automated testing, monitoring, and alerting within the data pipelines to catch discrepancies in revenue, yield, or partner data before they reach downstream dashboards. Learn and contribute to ad tech operations and revenue optimisation projects. Essential skills and experience Track record of taking ambiguous data problems from initial scoping to final delivery. Confident in SQL, with some Python. Familiar with modern BI tools. Good written and verbal communication, comfortable presenting to stakeholders. A strong interest in exploring AI, automation, and predictive analytics to drive business value. An interest or background in setting up and evaluating A/B tests. Our values - you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren't afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.
26/07/2026
Full time
Data Analyst Reports to: Head of Commercial Data Intelligence About Independent Media Independent Media comprises The Independent, Standard Digital, Bulletin, BuzzFeed UK, HuffPost UK, Tasty UK, Seasoned, IndyBest and indy100. Harnessing market-leading innovation and excellence across its portfolio of pioneering brands, Independent Media has unrivalled scale, integrity and authority via its sites, apps, video, audio, experiential, newsletters and social media. While each Independent Media brand speaks in an authentic, unique voice to a loyal and distinct audience, they stand together in their commitment to positivity, inclusivity, and quality journalism and content. Independent Media's network reaches 650 million users each month, with 1.1 billion content views across its brands and platforms, including web, apps, social media, podcasts, email, YouTube, syndication partners and print. The role and the team The Advertising Operations function consists of three core pillars: Campaign Management - delivery and optimisation of direct-sold campaigns, trafficking, QA and client service support. Ad Tech Ops and Partnerships - yield management, SSP relationships, inventory strategy, deal management and auction optimisation. Ownership of the advertising technology stack including ad server, header bidding, identity and consent integrations, measurement solutions and platform performance. Revenue Intelligence - revenue analysis, yield reporting, forecasting support, performance diagnostics and data-led commercial insight to drive monetisation strategy and optimisation. As a Data Analyst, you will translate the modeled data into decisions, revenue forecasts, partner performance narratives, yield optimization recommendations that go to stakeholders (sales, finance, programmatic, ad tech). You will work closely with the Ad Operations and Data Engineering team to make sure data is accurate, accessible, and ready for analysis. Your work will help the company optimise revenue, run experiments, and lay the foundation for AI-driven automation. This is a unique opportunity to learn ad tech, revenue analytics, and AI-enabled decision-making while developing strong engineering skills, writing clean, production-ready code, building scalable data pipelines, and contributing to a high-impact team. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that's more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About you You hold a degree in a business-related field (such as Economics, Business Analytics, or a STEM subject). You have a solid grasp of fundamentals like SQL and Python and are eager to master the modern data stack. You don't just flag problems, you look for solutions, take ownership of your tasks, and tackle complex challenges head on. You're naturally curious, you ask why, and you don't stop until you've got a real answer. You manage your time effectively and thrive in a fast moving, commercial environment. You communicate effectively by building well documented, intuitive data models that business users can explore autonomously. You're keen to use AI and modern tools in your day to day work, rather than defaulting to spreadsheets. You work well under pressure and can juggle shifting priorities. Key responsibilities and accountabilities Proactively develop and automate data-driven recommendations for revenue optimisation and partner strategy. Design, run, and analyse A/B tests to support yield and revenue optimisation decisions. Enable self serve analytics by building robust, reliable datasets for commercial teams instead of fielding individual report requests. Use AI tools to speed up analysis and get to insights faster. Implement automated testing, monitoring, and alerting within the data pipelines to catch discrepancies in revenue, yield, or partner data before they reach downstream dashboards. Learn and contribute to ad tech operations and revenue optimisation projects. Essential skills and experience Track record of taking ambiguous data problems from initial scoping to final delivery. Confident in SQL, with some Python. Familiar with modern BI tools. Good written and verbal communication, comfortable presenting to stakeholders. A strong interest in exploring AI, automation, and predictive analytics to drive business value. An interest or background in setting up and evaluating A/B tests. Our values - you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren't afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.
Business Development Executive
Capsticks Solicitors LLP Birmingham, Staffordshire
Location Birmingham, Leeds or Manchester Hybrid working THE TEAM Under the leadership of the Director of Business Development & Marketing (BD & M), the department provides a broad range of support to the wider firm across business development, bids, marketing, communications and events. The team comprises 19 individuals and works closely with partners, client account leads and sector heads to drive sustainable growth for the firm. THE ROLE This is a hands-on role within a busy and collaborative Business Development & Marketing team. The Business Development Executive will work in closely with Business Development Managers (BDMs), and lawyers to help win work, develop client relationships, and strengthen the firm's position as a go-to adviser in all sectors. The role is suited to someone who has experience of working at BD Executive level within a law firm or professional services environment and is looking to further develop their skills and experience whilst managing multiple workstreams. Under the guidance of the BDMs and senior colleagues, the postholder will take responsibility for delivering agreed BD activities, supporting on work winning campaigns, client development, and contributing insight and ideas. This position offers exposure across all sectors of the firm and the opportunity to make a visible contribution. This role can be based out of any of our regional offices, including Birmingham, Leeds and Manchester. We operate a hybrid working model with this role requiring 2 days a week in the office. KEY RESPONSIBILITIES Client and Sector Development Working with BDMs to deliver sector and client plans, taking responsibility for agreed initiatives and ensuring delivery against objectives. Develop effective working relationships with partners, client account leads and other stakeholders, contributing ideas and challenging constructively where appropriate. Attend sector and client meetings as required, proactively progressing actions and follow-ups. Build relationships with external partners to support sector and brand development and commercial opportunities. Insight, Analysis and Reporting Review, analyse and interpret client and sector performance data, identifying trends, opportunities and areas for improvement. Produce high-quality reports and presentations, making clear and practical recommendations to BDMs and senior stakeholders. Support the production of financial reports and client account data, ensuring accuracy and relevance. Use AI tools and work with specialist teams to undertake competitor research and market analysis. Campaigns, Communications and Profile Raising Support with the planning, delivery and evaluation of work-winning campaigns, thought leadership programmes and targeted communications. Collate content for external newsletters, alerts and updates. Work with BDMs and sector teams to ensure activity is tracked, measured and followed up effectively. Directories, Proposals and Credentials Manage and maintain the firm's CV library, ensuring quality, consistency and timely updates. Work alongside BDMs to coordinate submissions including awards, surveys and legal directories, collating content, managing deadlines and liaising with stakeholders. Support the BDMs and bids team with collating content for proposals. Events and BD Programme Support Support the firm's programme of events, including seminars, webinars, conferences and hospitality. Work closely with the Events Manager to help deliver one of the firm's sector Diploma programmes. CRM and Systems Work with sector teams to ensure client and contact information is accurately captured within the firm's CRM system and used effectively. Proficient use of reporting tools to access, interpret and present financial data Collaborate with the Senior CRM Executive to maintain data quality, GDPR compliance and support ongoing CRM development projects. EXPERIENCE The successful candidate is likely to be working in a Business Development Executive role within a law firm or professional services environment and will be able to demonstrate: Relevant experience in business development or a related role within professional services. Experience of working with senior stakeholders, including partners or equivalent, with the confidence to communicate credibly and influence outcomes. Good analytical skills, with the ability to interpret data and translate into recommendations. Excellent verbal and written communication skills, with close attention to detail. Experience of maintaining and using CRM systems and internal databases. Competence across the Microsoft Office suite and a practical understanding of using AI tools (e.g. Copilot) to support BD activity. Strong organisation and time-management skills, with the ability to manage multiple priorities, meet tight deadlines and remain calm under pressure. High attention to detail and strong problem-solving capability. PERSONAL ATTRIBUTES Candidates will also be expected to demonstrate that they are: Self-motivated, positive and proactive Comfortable taking responsibility for delivering work to a high standard. Innovative and curious, with a genuine interest in the sectors and services offered by the firm. Collaborative team players, willing to flex and support colleagues across the team. Focused on delivering a first-class service to internal and external stakeholders. Willing to travel within the UK, work outside normal office hours where required and occasionally stay overnight at events CAPSTICKS IS AN INCLUSIVE EMPLOYER At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions, please contact our Recruitment team on: ()
26/07/2026
Full time
Location Birmingham, Leeds or Manchester Hybrid working THE TEAM Under the leadership of the Director of Business Development & Marketing (BD & M), the department provides a broad range of support to the wider firm across business development, bids, marketing, communications and events. The team comprises 19 individuals and works closely with partners, client account leads and sector heads to drive sustainable growth for the firm. THE ROLE This is a hands-on role within a busy and collaborative Business Development & Marketing team. The Business Development Executive will work in closely with Business Development Managers (BDMs), and lawyers to help win work, develop client relationships, and strengthen the firm's position as a go-to adviser in all sectors. The role is suited to someone who has experience of working at BD Executive level within a law firm or professional services environment and is looking to further develop their skills and experience whilst managing multiple workstreams. Under the guidance of the BDMs and senior colleagues, the postholder will take responsibility for delivering agreed BD activities, supporting on work winning campaigns, client development, and contributing insight and ideas. This position offers exposure across all sectors of the firm and the opportunity to make a visible contribution. This role can be based out of any of our regional offices, including Birmingham, Leeds and Manchester. We operate a hybrid working model with this role requiring 2 days a week in the office. KEY RESPONSIBILITIES Client and Sector Development Working with BDMs to deliver sector and client plans, taking responsibility for agreed initiatives and ensuring delivery against objectives. Develop effective working relationships with partners, client account leads and other stakeholders, contributing ideas and challenging constructively where appropriate. Attend sector and client meetings as required, proactively progressing actions and follow-ups. Build relationships with external partners to support sector and brand development and commercial opportunities. Insight, Analysis and Reporting Review, analyse and interpret client and sector performance data, identifying trends, opportunities and areas for improvement. Produce high-quality reports and presentations, making clear and practical recommendations to BDMs and senior stakeholders. Support the production of financial reports and client account data, ensuring accuracy and relevance. Use AI tools and work with specialist teams to undertake competitor research and market analysis. Campaigns, Communications and Profile Raising Support with the planning, delivery and evaluation of work-winning campaigns, thought leadership programmes and targeted communications. Collate content for external newsletters, alerts and updates. Work with BDMs and sector teams to ensure activity is tracked, measured and followed up effectively. Directories, Proposals and Credentials Manage and maintain the firm's CV library, ensuring quality, consistency and timely updates. Work alongside BDMs to coordinate submissions including awards, surveys and legal directories, collating content, managing deadlines and liaising with stakeholders. Support the BDMs and bids team with collating content for proposals. Events and BD Programme Support Support the firm's programme of events, including seminars, webinars, conferences and hospitality. Work closely with the Events Manager to help deliver one of the firm's sector Diploma programmes. CRM and Systems Work with sector teams to ensure client and contact information is accurately captured within the firm's CRM system and used effectively. Proficient use of reporting tools to access, interpret and present financial data Collaborate with the Senior CRM Executive to maintain data quality, GDPR compliance and support ongoing CRM development projects. EXPERIENCE The successful candidate is likely to be working in a Business Development Executive role within a law firm or professional services environment and will be able to demonstrate: Relevant experience in business development or a related role within professional services. Experience of working with senior stakeholders, including partners or equivalent, with the confidence to communicate credibly and influence outcomes. Good analytical skills, with the ability to interpret data and translate into recommendations. Excellent verbal and written communication skills, with close attention to detail. Experience of maintaining and using CRM systems and internal databases. Competence across the Microsoft Office suite and a practical understanding of using AI tools (e.g. Copilot) to support BD activity. Strong organisation and time-management skills, with the ability to manage multiple priorities, meet tight deadlines and remain calm under pressure. High attention to detail and strong problem-solving capability. PERSONAL ATTRIBUTES Candidates will also be expected to demonstrate that they are: Self-motivated, positive and proactive Comfortable taking responsibility for delivering work to a high standard. Innovative and curious, with a genuine interest in the sectors and services offered by the firm. Collaborative team players, willing to flex and support colleagues across the team. Focused on delivering a first-class service to internal and external stakeholders. Willing to travel within the UK, work outside normal office hours where required and occasionally stay overnight at events CAPSTICKS IS AN INCLUSIVE EMPLOYER At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions, please contact our Recruitment team on: ()
PGR Developer
University of Strathclyde
The University is seeking an engaging and dynamic PGR Developer to join the PGR Enhancement and Development Team, within the Education Enhancement Directorate, at the University of Strathclyde. The PGR Enhancement and Development Team is central to the delivery of: 1. The Researcher DevelopmentProgramme (RDP) - open to all postgraduate research students across the University with its purpose to support their development as key contributors to our research activity and outputs, and to provideopportunitiesfor themto learn and develop the skills to achievetheir career aspirations regardless of their chosen path.The programmeconsists of over 60 internal and externally delivered courses providing over 2400places toover1600PhD students across the University.Please visit for further information. 2. ThePG CertinResearcher Professional Development(PGCert RPD) - unique to Strathclyde, the PG Cert RPD is a credit bearing academic award thatrecognisesand rewards the wide array of skills and experiences that postgraduate research studentsdevelopduring their PhD research. 3. A diverse range of community enhancing activities including, but not limited to - induction, coffee mornings, alumni panel sessions, and a family network. This work is informed by the PGR student voice, including through the Postgraduate Research Experience Survey (PRES). Reporting to the Deputy Head of PGR Enhancement and Development, the PGR Developer will play a key role in shaping, reviewing and enhancing researcher development provision, ensuring it remains innovative, inclusive and aligned with institutional priorities and the evolving needs of postgraduate researchers. By working collaboratively with cross-University teams including, all four academic Faculties, Centres for Doctoral Training, the Organisational & Staff Development Unit (OSDU), and the Careers Service, the post-holder will contribute to the design and development of high-quality programmes and initiatives. While some targeted delivery may be required, the primary emphasis of the role is on programme development, enhancement, and impact. This will include budget tracking, evaluation monitoring, and process enhancement. The post-holder will also be expected to work closely with the Deputy Head of PGR Enhancement & Development to support a strategic review of the Postgraduate Certificate in Researcher Professional Development (PGCert RPD). This will include contribution to the review of delivery models, timetabling, assessment and administrative processes; liaison with contributing colleagues and services; and supporting evidence based enhancements to ensure the PG Cert RPD remains operationally robust, scalable and sector leading. The ideal post-holder will have recent experience of engagement in a professional researcher development programme. Wider knowledge and experience of the researcher development landscape would be an advantage. Excellent organisational, project management and communication skills are essential, alongside the confidence to deliver training sessions to PGR students and liaise with colleagues at all levels across the institution. Experience in the design, delivery and facilitation of development activities in a research or learning environment, as well as through virtual learning environments (VLEs), is desirable. Being able to work effectively as part of a team is as important as being able to work independently in this role. The post-holder will be expected to use initiative to manage their own workload effectively, prioritising competing demands to ensure tight deadlines are met. This role is ideally suited to a recent or current postdoctoral researcher looking to broaden their experience beyond their core research field, and to contribute to the strategic development of researcher development provision in a dynamic and supportive environment. Interviews are scheduled to take place on 25 August 2026. For informal enquiries, please contactDebbie Meikle, Deputy Head of PGR Enhancement and Development at
26/07/2026
Full time
The University is seeking an engaging and dynamic PGR Developer to join the PGR Enhancement and Development Team, within the Education Enhancement Directorate, at the University of Strathclyde. The PGR Enhancement and Development Team is central to the delivery of: 1. The Researcher DevelopmentProgramme (RDP) - open to all postgraduate research students across the University with its purpose to support their development as key contributors to our research activity and outputs, and to provideopportunitiesfor themto learn and develop the skills to achievetheir career aspirations regardless of their chosen path.The programmeconsists of over 60 internal and externally delivered courses providing over 2400places toover1600PhD students across the University.Please visit for further information. 2. ThePG CertinResearcher Professional Development(PGCert RPD) - unique to Strathclyde, the PG Cert RPD is a credit bearing academic award thatrecognisesand rewards the wide array of skills and experiences that postgraduate research studentsdevelopduring their PhD research. 3. A diverse range of community enhancing activities including, but not limited to - induction, coffee mornings, alumni panel sessions, and a family network. This work is informed by the PGR student voice, including through the Postgraduate Research Experience Survey (PRES). Reporting to the Deputy Head of PGR Enhancement and Development, the PGR Developer will play a key role in shaping, reviewing and enhancing researcher development provision, ensuring it remains innovative, inclusive and aligned with institutional priorities and the evolving needs of postgraduate researchers. By working collaboratively with cross-University teams including, all four academic Faculties, Centres for Doctoral Training, the Organisational & Staff Development Unit (OSDU), and the Careers Service, the post-holder will contribute to the design and development of high-quality programmes and initiatives. While some targeted delivery may be required, the primary emphasis of the role is on programme development, enhancement, and impact. This will include budget tracking, evaluation monitoring, and process enhancement. The post-holder will also be expected to work closely with the Deputy Head of PGR Enhancement & Development to support a strategic review of the Postgraduate Certificate in Researcher Professional Development (PGCert RPD). This will include contribution to the review of delivery models, timetabling, assessment and administrative processes; liaison with contributing colleagues and services; and supporting evidence based enhancements to ensure the PG Cert RPD remains operationally robust, scalable and sector leading. The ideal post-holder will have recent experience of engagement in a professional researcher development programme. Wider knowledge and experience of the researcher development landscape would be an advantage. Excellent organisational, project management and communication skills are essential, alongside the confidence to deliver training sessions to PGR students and liaise with colleagues at all levels across the institution. Experience in the design, delivery and facilitation of development activities in a research or learning environment, as well as through virtual learning environments (VLEs), is desirable. Being able to work effectively as part of a team is as important as being able to work independently in this role. The post-holder will be expected to use initiative to manage their own workload effectively, prioritising competing demands to ensure tight deadlines are met. This role is ideally suited to a recent or current postdoctoral researcher looking to broaden their experience beyond their core research field, and to contribute to the strategic development of researcher development provision in a dynamic and supportive environment. Interviews are scheduled to take place on 25 August 2026. For informal enquiries, please contactDebbie Meikle, Deputy Head of PGR Enhancement and Development at
Architect - London
Bryden Wood
At Bryden Wood, we are expanding our London team to support the delivery of some of the world's most complex and ambitious projects for leading technology, pharmaceutical, advanced manufacturing and industrial clients. We are seeking talented Architects to join our growing team and play a key role in the design and delivery of Data Centres, Life Sciences, Process and other large-scale technical facilities across the UK, Europe and beyond. This is a unique opportunity to work on the most complex and technically demanding facilities being delivered today, while helping clients accelerate their sustainability and decarbonisation ambitions. As part of our London studio, you will be fully integrated into our international Architectural team and work closely with colleagues across our UK headquarters and global project teams. You will collaborate with experts in Architecture, Structures, Civils, MEP, Sustainability, Digital Design, and Project Management to develop innovative, coordinated, and efficient design solutions from concept through to delivery. The role offers exposure to all stages of the design process, with a particular focus on technical design development, multidisciplinary coordination, BIM-led delivery, permitting, and the production of high-quality construction documentation. You will contribute to projects that demand technical excellence, rigorous coordination, and a forward-thinking approach to design and delivery. With the challenge of delivering facilities that support the transition to a lower-carbon future. Joining Bryden Wood means becoming part of a practice that is redefining how buildings are designed and delivered through design excellence, digital innovation, modern methods of construction, and industrialised design principles. Our teams work at the forefront of the industry, helping clients solve some of their biggest challenges while delivering projects that are smarter, more sustainable, and more efficient. This is an exciting opportunity for ambitious Architects who want to develop their careers in a truly international environment, work alongside industry-leading professionals, to deliver innovative, highly coordinated solutions for mission-critical and industrial environments. The role As an Architect, you will be an integral member of our Architectural team, contributing to the delivery of complex projects across the UK, Europe and beyond. Working within multidisciplinary teams, you will collaborate closely with architects, engineers, and clients to develop coordinated technical solutions, support project delivery from concept through construction, and help deliver innovative, high-quality design outcomes. Key responsibilities Become a fully integrated member of our Architectural team in London, while contributing to major international projects in collaboration with colleagues across the UK, Europe and beyond. Support and coordinate the architectural design of highly technical facilities including Data Centres, Life Sciences, Advanced Manufacturing and Process Plants, ensuring seamless integration between architectural, engineering and process design requirements. Support and drive Architectural design development from concept through to detailed design (RIBA Stages 2-6, or equivalent local design stages), transforming design intent into coordinated technical solutions and tender documentation, and construction stage support. Ensure designs comply with relevant local building regulations, codes, and international standards, adapting technical approaches to suit project-specific jurisdictions. Assist in the preparation and coordination of permit and statutory approval documentation for submission to local authorities and professional bodies across multiple international locations. Develop spatial coordination strategies, technical detailing, and material specifications under the guidance of Senior Architects, Associates and Project Leads. Produce comprehensive architectural documentation, including detailed floor plans, elevations, sections and technical details, ensuring effective integration with structural and MEP infrastructure. Collaborate effectively within multidisciplinary project teams, actively participating in design reviews, coordination workshops, and clash detection/resolution processes. What we're looking for Education: Master's Degree in Architecture (or an equivalent 5-year professional qualification). Professional registration: Registration with a recognised architectural body (ARB, or international equivalent) is required. Technical Design Expertise: Strong experience in architectural technical design development and coordination, particularly across RIBA Stages 3 and 4 (or equivalent local design stages), with the ability to develop complex projects from design intent through to detailed technical delivery. International Code Knowledge: Proven ability to interpret, research, and apply a broad range of local building regulations, planning requirements, and international design standards across different project jurisdictions. Experience: Minimum 2-5 years' post-qualification experience within architecture, with a strong track record of producing and coordinating detailed technical design and construction documentation. Permitting & Approvals: Demonstrable experience supporting the preparation, coordination, and submission of statutory approvals, permit applications, and technical documentation to local authorities and professional bodies across multiple territories. Project Experience: Experience delivering large-scale industrial, infrastructure, pharmaceutical, manufacturing, logistics, or other technically complex commercial projects. Previous Data Centre experience is advantageous but not essential, we will provide sector-specific training and support. Candidates with experience in process-led environments and multidisciplinary coordination will be particularly valued. Communication Skills: Excellent written and verbal communication skills in English, with the ability to confidently collaborate within international, multidisciplinary teams and engage effectively with clients and stakeholders. Digital Delivery: Advanced proficiency in Revit for BIM authoring, detailed modelling, and technical documentation, alongside strong experience using Navisworks for multidisciplinary coordination, spatial analysis, and clash detection. Rhino and Grasshopper will be beneficial should you be interested in working on industrial and process engineering oriented projects. Collaboration: A proactive and team-oriented approach, with the ability to work effectively in a fast-paced, multidisciplinary environment alongside Architecture, Structures, Civils, MEP, Sustainability, and Project Management teams. Problem Solving: Strong technical and analytical skills, with a passion for delivering coordinated, high-quality design solutions on complex and challenging projects Why this role matters The industrial and process sectors are undergoing a profound transformation as organisations invest in new technologies, advanced manufacturing, low-carbon production and digital infrastructure. Bryden Wood is at the forefront of this transition, bringing together architects, engineers, sustainability specialists and process designers to create integrated solutions that improve efficiency, reduce embodied and operational carbon, and enable more sustainable industries. We are looking for enthusiastic and curious designers who want to play an active role in shaping the next generation of industrial facilities and contribute to meaningful progress towards global decarbonisation goals. At Bryden Wood, you'll have the opportunity to work on some of the most exciting and technically challenging projects in the industry, collaborating with multidisciplinary teams across the UK, Europe and beyond. We are committed to creating an environment where talented people can thrive, develop their careers, and enjoy a healthy work-life balance. What we offer Competitive Reward Package - A highly competitive salary and benefits package, tailored to your experience and expertise. 9-Day Fortnight - Enjoy an additional day off every two weeks, with no reduction in salary and no requirement to work additional hours. Flexible & Hybrid Working - Benefit from a hybrid working model that supports collaboration, flexibility, and work-life balance. Private Healthcare - You can join the private healthcare scheme funded by Bryden Wood. Pension Scheme - You can join our pension scheme (matchedcontributions up to 5%). International Project Exposure - Work on world-class Data Centre, Industrial, Pharmaceutical, and Advanced Manufacturing and decarbonisation projects for some of the world's leading organisations. Collaborative Global Team - Be fully integrated with our international project teams, working alongside experts across Architecture, Engineering, Sustainability, and Digital Design. Professional Development - Access to structured career development, regular performance reviews, mentoring, and clear progression opportunities. Continuous Learning - Ongoing technical training, CPD programmes, and knowledge-sharing initiatives to support your professional growth. Professional Membership Support - Reimbursement of relevant professional institution membership. People-First Culture - Join a friendly, inclusive . click apply for full job details
26/07/2026
Full time
At Bryden Wood, we are expanding our London team to support the delivery of some of the world's most complex and ambitious projects for leading technology, pharmaceutical, advanced manufacturing and industrial clients. We are seeking talented Architects to join our growing team and play a key role in the design and delivery of Data Centres, Life Sciences, Process and other large-scale technical facilities across the UK, Europe and beyond. This is a unique opportunity to work on the most complex and technically demanding facilities being delivered today, while helping clients accelerate their sustainability and decarbonisation ambitions. As part of our London studio, you will be fully integrated into our international Architectural team and work closely with colleagues across our UK headquarters and global project teams. You will collaborate with experts in Architecture, Structures, Civils, MEP, Sustainability, Digital Design, and Project Management to develop innovative, coordinated, and efficient design solutions from concept through to delivery. The role offers exposure to all stages of the design process, with a particular focus on technical design development, multidisciplinary coordination, BIM-led delivery, permitting, and the production of high-quality construction documentation. You will contribute to projects that demand technical excellence, rigorous coordination, and a forward-thinking approach to design and delivery. With the challenge of delivering facilities that support the transition to a lower-carbon future. Joining Bryden Wood means becoming part of a practice that is redefining how buildings are designed and delivered through design excellence, digital innovation, modern methods of construction, and industrialised design principles. Our teams work at the forefront of the industry, helping clients solve some of their biggest challenges while delivering projects that are smarter, more sustainable, and more efficient. This is an exciting opportunity for ambitious Architects who want to develop their careers in a truly international environment, work alongside industry-leading professionals, to deliver innovative, highly coordinated solutions for mission-critical and industrial environments. The role As an Architect, you will be an integral member of our Architectural team, contributing to the delivery of complex projects across the UK, Europe and beyond. Working within multidisciplinary teams, you will collaborate closely with architects, engineers, and clients to develop coordinated technical solutions, support project delivery from concept through construction, and help deliver innovative, high-quality design outcomes. Key responsibilities Become a fully integrated member of our Architectural team in London, while contributing to major international projects in collaboration with colleagues across the UK, Europe and beyond. Support and coordinate the architectural design of highly technical facilities including Data Centres, Life Sciences, Advanced Manufacturing and Process Plants, ensuring seamless integration between architectural, engineering and process design requirements. Support and drive Architectural design development from concept through to detailed design (RIBA Stages 2-6, or equivalent local design stages), transforming design intent into coordinated technical solutions and tender documentation, and construction stage support. Ensure designs comply with relevant local building regulations, codes, and international standards, adapting technical approaches to suit project-specific jurisdictions. Assist in the preparation and coordination of permit and statutory approval documentation for submission to local authorities and professional bodies across multiple international locations. Develop spatial coordination strategies, technical detailing, and material specifications under the guidance of Senior Architects, Associates and Project Leads. Produce comprehensive architectural documentation, including detailed floor plans, elevations, sections and technical details, ensuring effective integration with structural and MEP infrastructure. Collaborate effectively within multidisciplinary project teams, actively participating in design reviews, coordination workshops, and clash detection/resolution processes. What we're looking for Education: Master's Degree in Architecture (or an equivalent 5-year professional qualification). Professional registration: Registration with a recognised architectural body (ARB, or international equivalent) is required. Technical Design Expertise: Strong experience in architectural technical design development and coordination, particularly across RIBA Stages 3 and 4 (or equivalent local design stages), with the ability to develop complex projects from design intent through to detailed technical delivery. International Code Knowledge: Proven ability to interpret, research, and apply a broad range of local building regulations, planning requirements, and international design standards across different project jurisdictions. Experience: Minimum 2-5 years' post-qualification experience within architecture, with a strong track record of producing and coordinating detailed technical design and construction documentation. Permitting & Approvals: Demonstrable experience supporting the preparation, coordination, and submission of statutory approvals, permit applications, and technical documentation to local authorities and professional bodies across multiple territories. Project Experience: Experience delivering large-scale industrial, infrastructure, pharmaceutical, manufacturing, logistics, or other technically complex commercial projects. Previous Data Centre experience is advantageous but not essential, we will provide sector-specific training and support. Candidates with experience in process-led environments and multidisciplinary coordination will be particularly valued. Communication Skills: Excellent written and verbal communication skills in English, with the ability to confidently collaborate within international, multidisciplinary teams and engage effectively with clients and stakeholders. Digital Delivery: Advanced proficiency in Revit for BIM authoring, detailed modelling, and technical documentation, alongside strong experience using Navisworks for multidisciplinary coordination, spatial analysis, and clash detection. Rhino and Grasshopper will be beneficial should you be interested in working on industrial and process engineering oriented projects. Collaboration: A proactive and team-oriented approach, with the ability to work effectively in a fast-paced, multidisciplinary environment alongside Architecture, Structures, Civils, MEP, Sustainability, and Project Management teams. Problem Solving: Strong technical and analytical skills, with a passion for delivering coordinated, high-quality design solutions on complex and challenging projects Why this role matters The industrial and process sectors are undergoing a profound transformation as organisations invest in new technologies, advanced manufacturing, low-carbon production and digital infrastructure. Bryden Wood is at the forefront of this transition, bringing together architects, engineers, sustainability specialists and process designers to create integrated solutions that improve efficiency, reduce embodied and operational carbon, and enable more sustainable industries. We are looking for enthusiastic and curious designers who want to play an active role in shaping the next generation of industrial facilities and contribute to meaningful progress towards global decarbonisation goals. At Bryden Wood, you'll have the opportunity to work on some of the most exciting and technically challenging projects in the industry, collaborating with multidisciplinary teams across the UK, Europe and beyond. We are committed to creating an environment where talented people can thrive, develop their careers, and enjoy a healthy work-life balance. What we offer Competitive Reward Package - A highly competitive salary and benefits package, tailored to your experience and expertise. 9-Day Fortnight - Enjoy an additional day off every two weeks, with no reduction in salary and no requirement to work additional hours. Flexible & Hybrid Working - Benefit from a hybrid working model that supports collaboration, flexibility, and work-life balance. Private Healthcare - You can join the private healthcare scheme funded by Bryden Wood. Pension Scheme - You can join our pension scheme (matchedcontributions up to 5%). International Project Exposure - Work on world-class Data Centre, Industrial, Pharmaceutical, and Advanced Manufacturing and decarbonisation projects for some of the world's leading organisations. Collaborative Global Team - Be fully integrated with our international project teams, working alongside experts across Architecture, Engineering, Sustainability, and Digital Design. Professional Development - Access to structured career development, regular performance reviews, mentoring, and clear progression opportunities. Continuous Learning - Ongoing technical training, CPD programmes, and knowledge-sharing initiatives to support your professional growth. Professional Membership Support - Reimbursement of relevant professional institution membership. People-First Culture - Join a friendly, inclusive . click apply for full job details
hireful
Learning Experience Manager
hireful Milton Keynes, Buckinghamshire
Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
26/07/2026
Full time
Primary Place of Work Sava School of Surveying, 4 Mill Square, Featherstone Road, Milton Keynes, MK12 5ZD Responsible to Sales and Marketing Director Contract Type Permanent, Full / Part-Time, 5 days a week - 37 hours across core hours of 8.00 - 18.00 Hybrid Role Mon - Thurs in office, Friday working from home Benefits 25 days annual leave, employer pension contributions 3% About Sava School of Surveying The Sava School of Surveying provides education to help look after the UK's 29 million homes. We're a team of 21, based in Milton Keynes, and we now have a new opportunity for an experienced Learning Engagement Manager to join the team. We provide a range of residential surveying vocational qualifications for both new entrants and existing professionals. Overseen by the Awarding Body for the Built Environment and accredited by the Royal Institution of Chartered Surveyors and the Chartered Association of Building Engineers, the qualifications are recognised by top employers and provide the specialist knowledge needed to build a successful career in surveying and valuation. What the job is about This is a role managing a busy operational team, focused on ensuring that our customers have the best experience whilst undertaking their qualification or training with us. Your main responsibility will be to schedule, organise, and lead by ensuring all necessary resources are in the right place at the right time, allowing for the smooth running of all Sava training and always delivering an excellent customer experience. You must be customer-focused with meticulous attention to detail and be able to demonstrate strong organisational skills. You will have experience of leading or working within a busy operational or administrative team. In addition, you will be confident using technology and operational systems to plan, track and coordinate activities, ensuring processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton Keynes and 1 day a week from home. What you'll be doing You'll be overseeing a number of operational tasks, working with other Sava team members. But you will also have a number of project-based tasks, dependant on business need. You will be coordinating a small team and ensuring that all training is delivered to an exceptionally high standard. The list below is an initial scope of what these tasks could be and will flex according to the needs of the business. Day to day operational tasks Lead, motivate and develop a small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Take an active role in maintaining content with external trainers and our development team, ensuring learning materials remain accurate, up to date and accessible through the appropriate systems. Liaise with our internal and external trainers - booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling and communication platforms to coordinate activity. Book and liaise with external training venues across the UK to ensure we are delivering in a safe and pleasant environment, maintaining accurate records and logistics through operational systems. Take responsibility for external webinars that we facilitate between our learners and third party organisations, ensuring all technical platforms are configured and managed to deliver a seamless experience. Deliver a variety of sessions to learners virtually or in person, including webinars and induction sessions for new learners, confidently using digital learning and presentation technologies. Own the learner journey from onboarding through to qualification completion, ensuring a consistently excellent customer experience. Analyse customer feedback, complaints and satisfaction metrics, identifying trends and implementing improvements. Manage a busy email inbox and phone line, prioritising enquiries effectively and ensuring prompt, professional responses. Optimise performance and integrate AI responses to customer queries - across all areas of the customer journey Maintain excellent records of all customer interactions on the customer relationship management (CRM) system, ensuring data accuracy and compliance. Manage and authorise invoices and contracts for external suppliers, using appropriate systems to track approvals and maintain records. Take responsibility for and understand the process for handling complaints, deferrals and cancellations, ensuring all actions are accurately recorded and managed through the appropriate systems. Track levels of complaints and cancellations to make improvements. Ensure high levels of repeat purchase and customer retention Review and improve operational processes, systems and workflows to increase efficiency, scalability and customer satisfaction. In rotation with other members of the business, attend training days and promotional events across the UK to support existing and potential customers Your skills, abilities and attributes A desire to really understand our business - what we sell and deliver to our customers and why they choose Sava. A 'can do' attitude, solution focused with innovative problem solving ideas. Able to self motivate and work on your own initiative whilst managing your time in order to meet deadlines and objectives. Excellent coordination, organisational and people management skills, with the empathy to support colleagues, learners and customers effectively. Excellent written and spoken communication skills that allow you to inform and advise others clearly, instilling confidence and leaving positive impressions. Able to anticipate issues, take responsibility and make informed decisions. Experience of addressing a range of customer issues and resolving them professionally and efficiently. Excellent IT and digital skills, with experience of using Microsoft Office applications, particularly Excel, Word and Outlook, to manage information, analyse data and support operational activities. Technically confident and able to use systems and technology to improve processes, maintain accurate records, generate insights and ensure the smooth delivery of customer facing services. Strong attention to detail, ensuring data accuracy and consistency across all systems and processes. Experience working within education, training, apprenticeships or professional qualifications. Experience using HubSpot Experience managing webinars, virtual learning environments or digital learning platforms. Experience analysing customer feedback and operational data to drive improvements.
Non-Functional Test Lead
AQA Recruiting Manchester, Lancashire
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Non-Functional Test Lead Permanent Manchester Salary: £50,800 - £57,500 Working Arrangements: Hybrid working - 2 days a week in office Could you be the person who makes sure critical digital services perform at their best when it matters most? If you're passionate about quality, performance and security, this is an opportunity to shape how critical technology solutions are tested and delivered. As a Non-Functional Test Lead, you'll play a key role in ensuring AQA's digital services perform reliably, securely and effectively for colleagues, customers and learners across the UK. Your expertise will help AQA maintain high-quality digital services that support our mission of enabling learners of all abilities to realise their potential. Purpose of the Role You'll lead the planning and delivery of non-functional testing across a range of technology projects, ensuring that performance, security and operational requirements are fully understood, tested and achieved. Working closely with project teams, stakeholders and delivery partners, you'll help deliver technology solutions that are robust, scalable and ready for live operation. You'll thrive in this role if you're a technically capable testing professional who enjoys solving complex challenges, influencing others and driving quality improvements. In this role, you'll be responsible for: Leading the strategy, planning and delivery of performance, security and operational acceptance testing across multiple projects and programmes. Providing expert analysis and recommendations to identify risks, improve system performance and support successful project delivery. Collaborating with delivery teams, stakeholders and third-party suppliers to ensure non-functional requirements are clearly defined, tested and met. Personal Qualities & Experience Proven experience delivering performance and non-functional testing on large-scale, complex technology projects. Strong knowledge of performance testing approaches, tools and techniques, including practical experience with tools such as JMeter. Experience working in Agile environments with a sound understanding of software development and testing lifecycles. Ability to analyse test results, identify root causes and communicate findings clearly to technical and non-technical stakeholders. A collaborative mindset with the ability to build relationships, support colleagues and influence successful delivery outcomes. What's in It for You This is an opportunity to make a meaningful impact while continuing to develop your technical and leadership skills. Work on complex and varied technology projects that support education and assessment services across the UK. Develop your expertise within a supportive testing community, working alongside experienced Test Managers and technical specialists. Opportunity to influence testing standards, frameworks and best practice across the organisation. Flexible working arrangements that support a healthy work-life balance. Be part of an organisation with a strong purpose, inclusive culture and commitment to continuous improvement. Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Full Job Description Summary At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. As we continue to scale and enhance our software platforms, the Non-Functional Test Lead will be instrumental in ensuring that AQA's key operational systems are capable of meeting the performance demands of our end users. As Non-Functional Test Lead you'll be a key member of the Assessment Technology test team, accountable for ensuring that the non functional requirements for performance, security and operational acceptance testing have been fulfilled in line with project team and business expectations. You will support and collaborate with the project delivery teams, working closely with project Test Managers to ensure that the non functional test activities are planned, resourced and delivered on time. AQA's Test community is an environment where you can enhance your technical knowledge and leadership skills with the full support from peers, Test Managers and the Head of Test. General Work Work with the business stakeholders and delivery teams to ensure that NFRs (Non Functional Requirements) are identified, clear and measurable as part of the testing process. Define the Non Functional test strategies. Design and create test plans, test scripts, test data and ensure coordinate the preparation of test environments for testing of NFRs. Ensure traceability between requirement and coverage. Review and sign off test artefacts produced by 3rd party delivery partners such as test strategies, test plans. Perform risk analysis to determine the scope and level of testing. Provide root cause analysis for any NFR issues that occur on production to help prevent issues occurring again. Establish appropriate test metrics for NFR testing required by the Head of Test. Collate test results, metrics and documentation for presentation to key stakeholders. Continual review of performance test environments and test tools to ensure optimum performance. Identify areas of improvement in the team and address with corrective measures. Mentor, coach and inspire other team members. Performance Testing Provide expertise on performance testing and the creation of performance testing frameworks according to project team demands. Oversee the performance test processes and ensure adherence. Perform load, stress, volume and soak testing. Perform data and results analysis with optimisation recommendations. Identify bottlenecking, scalability issues, configuration issues and resource issues. Operational Acceptance Testing (OAT) Have hands on experience of operational acceptance testing. Security Testing Collaborate with the Security and Risk division on defining and agreeing Pen Test scope. Being a point of contact for 3rd parties performing Pen Test. Ensuring that 3rd parties performing Pen Test have the required access, user accounts and test data and user journeys. Presenting on Pen Test outcomes and advisories with wider project stakeholders and ensuring appropriate action is taken to support successful go live. Essential Experience of delivering performance and other non-functional testing for large scale complex projects. Experience of working in fast paced environment across multiple parallel streams of work. Experience of working in Agile environments, with a sound understanding of the test and development life cycles. Advanced, demonstrable knowledge of performance testing UI's, API's and databases. Advanced, demonstratable knowledge and practical usage of performance testing and analysis tools, e.g. JMeter. Experience of reporting and presenting to business stakeholders. Experience of defect tracking and task management tools, e.g; JIRA, Azure DevOps. Technical flexibility, versatility and an aptitude to pick up new skills. Desired Experience in leadership and mentoring of test teams. Experience of Azure DevOps software development platform or, other Issue Management software such as Jira. AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally. Reasonable Adjustments Reasonable Adjustments If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries. If you have query regarding Temporary vacancies, please contact: Smart Working We're operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England. Equality . click apply for full job details
26/07/2026
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Non-Functional Test Lead Permanent Manchester Salary: £50,800 - £57,500 Working Arrangements: Hybrid working - 2 days a week in office Could you be the person who makes sure critical digital services perform at their best when it matters most? If you're passionate about quality, performance and security, this is an opportunity to shape how critical technology solutions are tested and delivered. As a Non-Functional Test Lead, you'll play a key role in ensuring AQA's digital services perform reliably, securely and effectively for colleagues, customers and learners across the UK. Your expertise will help AQA maintain high-quality digital services that support our mission of enabling learners of all abilities to realise their potential. Purpose of the Role You'll lead the planning and delivery of non-functional testing across a range of technology projects, ensuring that performance, security and operational requirements are fully understood, tested and achieved. Working closely with project teams, stakeholders and delivery partners, you'll help deliver technology solutions that are robust, scalable and ready for live operation. You'll thrive in this role if you're a technically capable testing professional who enjoys solving complex challenges, influencing others and driving quality improvements. In this role, you'll be responsible for: Leading the strategy, planning and delivery of performance, security and operational acceptance testing across multiple projects and programmes. Providing expert analysis and recommendations to identify risks, improve system performance and support successful project delivery. Collaborating with delivery teams, stakeholders and third-party suppliers to ensure non-functional requirements are clearly defined, tested and met. Personal Qualities & Experience Proven experience delivering performance and non-functional testing on large-scale, complex technology projects. Strong knowledge of performance testing approaches, tools and techniques, including practical experience with tools such as JMeter. Experience working in Agile environments with a sound understanding of software development and testing lifecycles. Ability to analyse test results, identify root causes and communicate findings clearly to technical and non-technical stakeholders. A collaborative mindset with the ability to build relationships, support colleagues and influence successful delivery outcomes. What's in It for You This is an opportunity to make a meaningful impact while continuing to develop your technical and leadership skills. Work on complex and varied technology projects that support education and assessment services across the UK. Develop your expertise within a supportive testing community, working alongside experienced Test Managers and technical specialists. Opportunity to influence testing standards, frameworks and best practice across the organisation. Flexible working arrangements that support a healthy work-life balance. Be part of an organisation with a strong purpose, inclusive culture and commitment to continuous improvement. Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Full Job Description Summary At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. As we continue to scale and enhance our software platforms, the Non-Functional Test Lead will be instrumental in ensuring that AQA's key operational systems are capable of meeting the performance demands of our end users. As Non-Functional Test Lead you'll be a key member of the Assessment Technology test team, accountable for ensuring that the non functional requirements for performance, security and operational acceptance testing have been fulfilled in line with project team and business expectations. You will support and collaborate with the project delivery teams, working closely with project Test Managers to ensure that the non functional test activities are planned, resourced and delivered on time. AQA's Test community is an environment where you can enhance your technical knowledge and leadership skills with the full support from peers, Test Managers and the Head of Test. General Work Work with the business stakeholders and delivery teams to ensure that NFRs (Non Functional Requirements) are identified, clear and measurable as part of the testing process. Define the Non Functional test strategies. Design and create test plans, test scripts, test data and ensure coordinate the preparation of test environments for testing of NFRs. Ensure traceability between requirement and coverage. Review and sign off test artefacts produced by 3rd party delivery partners such as test strategies, test plans. Perform risk analysis to determine the scope and level of testing. Provide root cause analysis for any NFR issues that occur on production to help prevent issues occurring again. Establish appropriate test metrics for NFR testing required by the Head of Test. Collate test results, metrics and documentation for presentation to key stakeholders. Continual review of performance test environments and test tools to ensure optimum performance. Identify areas of improvement in the team and address with corrective measures. Mentor, coach and inspire other team members. Performance Testing Provide expertise on performance testing and the creation of performance testing frameworks according to project team demands. Oversee the performance test processes and ensure adherence. Perform load, stress, volume and soak testing. Perform data and results analysis with optimisation recommendations. Identify bottlenecking, scalability issues, configuration issues and resource issues. Operational Acceptance Testing (OAT) Have hands on experience of operational acceptance testing. Security Testing Collaborate with the Security and Risk division on defining and agreeing Pen Test scope. Being a point of contact for 3rd parties performing Pen Test. Ensuring that 3rd parties performing Pen Test have the required access, user accounts and test data and user journeys. Presenting on Pen Test outcomes and advisories with wider project stakeholders and ensuring appropriate action is taken to support successful go live. Essential Experience of delivering performance and other non-functional testing for large scale complex projects. Experience of working in fast paced environment across multiple parallel streams of work. Experience of working in Agile environments, with a sound understanding of the test and development life cycles. Advanced, demonstrable knowledge of performance testing UI's, API's and databases. Advanced, demonstratable knowledge and practical usage of performance testing and analysis tools, e.g. JMeter. Experience of reporting and presenting to business stakeholders. Experience of defect tracking and task management tools, e.g; JIRA, Azure DevOps. Technical flexibility, versatility and an aptitude to pick up new skills. Desired Experience in leadership and mentoring of test teams. Experience of Azure DevOps software development platform or, other Issue Management software such as Jira. AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally. Reasonable Adjustments Reasonable Adjustments If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries. If you have query regarding Temporary vacancies, please contact: Smart Working We're operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England. Equality . click apply for full job details
People Projects Business Analyst
United Infrastructure Group Services Limited Warrington, Cheshire
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. We're looking for a People Projects Business Analyst to join our People team and play a key role in delivering strategic people initiatives across the Group. Working closely with the People Projects Business Partner and Head of People Services, you'll combine data analysis, business partnering and project support to help drive our People Strategy. From Workday optimisation and workforce planning to organisational change and people analytics, you'll provide the insight and governance needed to deliver projects that make a real impact. What you'll be doing Deliver insightful people analytics, dashboards and executive reporting. Analyse workforce, reward, engagement and organisational data to identify trends and opportunities. Support the delivery of People transformation projects, including Workday optimisation and process improvements. Gather and document business requirements for systems and change initiatives. Track project milestones, risks and benefits to ensure successful delivery. Support workforce planning, headcount reporting and annual people processes, including salary reviews, bonus cycles and Gender Pay Gap reporting. Coordinate testing, data validation and user acceptance for system enhancements. Help improve people processes, reporting and data quality across the business. What we're looking for You'll have experience in a Business Analyst, People Analyst, HRIS Analyst or similar role, with a passion for using data to improve business performance. Experience supporting business change, transformation or systems projects. Strong analytical and reporting skills, with the ability to turn data into meaningful insights. Experience using Workday or a similar HRIS platform. Excellent stakeholder management and communication skills. Strong organisational skills and the ability to manage multiple priorities. Experience with Power BI or other reporting tools would be an advantage. Why join us? This is a fantastic opportunity to join a business undergoing significant growth and transformation, where you'll have the chance to influence strategic decisions, work on high-profile projects and help shape the future of our People function. If you're passionate about data, projects and continuous improvement, we'd love to hear from you. Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you've come to the right place. A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development - because together, we achieve more. United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances.
26/07/2026
Full time
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. We're looking for a People Projects Business Analyst to join our People team and play a key role in delivering strategic people initiatives across the Group. Working closely with the People Projects Business Partner and Head of People Services, you'll combine data analysis, business partnering and project support to help drive our People Strategy. From Workday optimisation and workforce planning to organisational change and people analytics, you'll provide the insight and governance needed to deliver projects that make a real impact. What you'll be doing Deliver insightful people analytics, dashboards and executive reporting. Analyse workforce, reward, engagement and organisational data to identify trends and opportunities. Support the delivery of People transformation projects, including Workday optimisation and process improvements. Gather and document business requirements for systems and change initiatives. Track project milestones, risks and benefits to ensure successful delivery. Support workforce planning, headcount reporting and annual people processes, including salary reviews, bonus cycles and Gender Pay Gap reporting. Coordinate testing, data validation and user acceptance for system enhancements. Help improve people processes, reporting and data quality across the business. What we're looking for You'll have experience in a Business Analyst, People Analyst, HRIS Analyst or similar role, with a passion for using data to improve business performance. Experience supporting business change, transformation or systems projects. Strong analytical and reporting skills, with the ability to turn data into meaningful insights. Experience using Workday or a similar HRIS platform. Excellent stakeholder management and communication skills. Strong organisational skills and the ability to manage multiple priorities. Experience with Power BI or other reporting tools would be an advantage. Why join us? This is a fantastic opportunity to join a business undergoing significant growth and transformation, where you'll have the chance to influence strategic decisions, work on high-profile projects and help shape the future of our People function. If you're passionate about data, projects and continuous improvement, we'd love to hear from you. Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you've come to the right place. A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development - because together, we achieve more. United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances.
Senior/Principal Systems Engineer - CUAS
Leonardo UK Ltd Basildon, Essex
Job Description: Leonardo has an exciting opportunity for a Senior or Principal Systems Engineer to work on real engineering problems, designing and developing our system of systems solutions. You will have the skills and competencies to fulfil the role of Senior or Principal Systems Engineer on major programmes, this will involve leadership, including planning and scheduling, for several Systems Engineering Work Packages throughout the life cycle of the project. Our Systems Engineers span across a range of activities and help pull together all the necessary engineering and technology strands into high-performance systems. Working within a growing team based in Basildon, Essex. Your impact You will be engaged on projects Countering UAS (Uncrewed Air Systems - Drones), within our Mission Systems team, focusing on large scale strategic integrated Radar, Electro-Optic, and CEMA Sensors, Command and Control software, and mobile CUAS. We are currently running major delivery programmes, as well as active campaigns. The role is inward and outward facing, working closely with customers and our engineering team to support delivery of a solution that is compliant with user needs, aligned with Leonardo strategy and delivers high quality, highly capable and effective solutions. You must have proven experience in all aspects of the Systems Engineering lifecycle, from bid stage to product support, which includes requirements capture, design, analysis/modelling, integration, test and acceptance. The candidate will work within Leonardo's engineering delivery model, which provides a controlled and supportive framework for the achievement of excellence in system design. The successful candidate would be joining a dedicated team with a full and stretching workload, with huge potential for personal development and growth. Key Responsibility Areas Engagement with customer, suppliers, product teams and other stakeholders to support the definition of the overall solution, taking responsibility for elements of the detailed solution. Working with stakeholders to create and agree top level solution documentation including system architecture/design documents. Working with the team, suppliers, and customers, to reach equitable and mutually acceptable conclusions consistent with Leonardo principles. Ensuring technical requirements are flowed down to subsystems / subcontractors. Ensuring that design integrity requirements (activities and deliverables) are correctly flowed down to subcontractors and internal providers. Presenting elements of system and sub-system design reviews. Defining, managing and leading Verification and Validation activities. Creation or Review of outgoing technical documents. Leading System/sub-system fault finding and integration troubleshooting activities in demanding timescales. Review of incoming technical documents /drawings from subcontractors. Technical acceptance of subcontracted and internal sub-elements. Supporting the Certification of the overall solution and sub-elements. What you'll bring Engineering Degree qualification (or equivalent experience). Highly experienced at systems engineering, including integration of complex systems. Demonstrated verbal and written communication and presentation skills, producing work of accurate and presentable quality in the defined formats. Domain knowledge in at least 2 of the following technologies -Radar, Electro-optics , Command and Control Software, ICT and Networked systems. Demonstrable competence in the development and implementation of complex technical solutions, making engineering decisions, managing and mitigating technical risk, and ensuring best practice is shared. Demonstrable understanding of product safety with experience in supporting safety reviews and hazard identification and management. Demonstrable ability to engage with internal and external stakeholders on complex technical issues. Demonstrable competence in identifying non-customer requirements crucial to the design integrity of a solution. Familiarity with the concept of design certification, including its importance in managing personal and corporate liability. Successful experience with supporting and/or managing equipment installations. Experience of in-field and/or remote support for trouble-shooting and repair, thereby, capable of delivering technical advice to off-shore teams. Prepared to work short periods ( Work with, and maintain relationships, with clients, suppliers and third-party contractors in a multi-cultural environment. Ability to work effectively as part of a team, be it leading or in a support role, towards achieving shared objectives. Capable of working to tight deadlines and prioritise workload to meet deadlines in a professional manner. Adaptable and Flexible to accommodate operational requirements. Capable of using own initiative, working unsupervised and, at times, leading small teams. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Salary Range: £45,000 - £71,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location: GB - Basildon Contract Type: Permanent Hybrid Working: Hybrid International, multicultural, innovative, technological: this is Leonardo. The company's passionate and talented team is strongly influenced by STEM (Science, Technology, Engineering, Mathematics) expertise, with a diverse range of experience that enables colleagues to share knowledge and know-how across the generations. Leonardo always wants to expand its talent pool, here you can find the right opportunity for you!
26/07/2026
Full time
Job Description: Leonardo has an exciting opportunity for a Senior or Principal Systems Engineer to work on real engineering problems, designing and developing our system of systems solutions. You will have the skills and competencies to fulfil the role of Senior or Principal Systems Engineer on major programmes, this will involve leadership, including planning and scheduling, for several Systems Engineering Work Packages throughout the life cycle of the project. Our Systems Engineers span across a range of activities and help pull together all the necessary engineering and technology strands into high-performance systems. Working within a growing team based in Basildon, Essex. Your impact You will be engaged on projects Countering UAS (Uncrewed Air Systems - Drones), within our Mission Systems team, focusing on large scale strategic integrated Radar, Electro-Optic, and CEMA Sensors, Command and Control software, and mobile CUAS. We are currently running major delivery programmes, as well as active campaigns. The role is inward and outward facing, working closely with customers and our engineering team to support delivery of a solution that is compliant with user needs, aligned with Leonardo strategy and delivers high quality, highly capable and effective solutions. You must have proven experience in all aspects of the Systems Engineering lifecycle, from bid stage to product support, which includes requirements capture, design, analysis/modelling, integration, test and acceptance. The candidate will work within Leonardo's engineering delivery model, which provides a controlled and supportive framework for the achievement of excellence in system design. The successful candidate would be joining a dedicated team with a full and stretching workload, with huge potential for personal development and growth. Key Responsibility Areas Engagement with customer, suppliers, product teams and other stakeholders to support the definition of the overall solution, taking responsibility for elements of the detailed solution. Working with stakeholders to create and agree top level solution documentation including system architecture/design documents. Working with the team, suppliers, and customers, to reach equitable and mutually acceptable conclusions consistent with Leonardo principles. Ensuring technical requirements are flowed down to subsystems / subcontractors. Ensuring that design integrity requirements (activities and deliverables) are correctly flowed down to subcontractors and internal providers. Presenting elements of system and sub-system design reviews. Defining, managing and leading Verification and Validation activities. Creation or Review of outgoing technical documents. Leading System/sub-system fault finding and integration troubleshooting activities in demanding timescales. Review of incoming technical documents /drawings from subcontractors. Technical acceptance of subcontracted and internal sub-elements. Supporting the Certification of the overall solution and sub-elements. What you'll bring Engineering Degree qualification (or equivalent experience). Highly experienced at systems engineering, including integration of complex systems. Demonstrated verbal and written communication and presentation skills, producing work of accurate and presentable quality in the defined formats. Domain knowledge in at least 2 of the following technologies -Radar, Electro-optics , Command and Control Software, ICT and Networked systems. Demonstrable competence in the development and implementation of complex technical solutions, making engineering decisions, managing and mitigating technical risk, and ensuring best practice is shared. Demonstrable understanding of product safety with experience in supporting safety reviews and hazard identification and management. Demonstrable ability to engage with internal and external stakeholders on complex technical issues. Demonstrable competence in identifying non-customer requirements crucial to the design integrity of a solution. Familiarity with the concept of design certification, including its importance in managing personal and corporate liability. Successful experience with supporting and/or managing equipment installations. Experience of in-field and/or remote support for trouble-shooting and repair, thereby, capable of delivering technical advice to off-shore teams. Prepared to work short periods ( Work with, and maintain relationships, with clients, suppliers and third-party contractors in a multi-cultural environment. Ability to work effectively as part of a team, be it leading or in a support role, towards achieving shared objectives. Capable of working to tight deadlines and prioritise workload to meet deadlines in a professional manner. Adaptable and Flexible to accommodate operational requirements. Capable of using own initiative, working unsupervised and, at times, leading small teams. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Salary Range: £45,000 - £71,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location: GB - Basildon Contract Type: Permanent Hybrid Working: Hybrid International, multicultural, innovative, technological: this is Leonardo. The company's passionate and talented team is strongly influenced by STEM (Science, Technology, Engineering, Mathematics) expertise, with a diverse range of experience that enables colleagues to share knowledge and know-how across the generations. Leonardo always wants to expand its talent pool, here you can find the right opportunity for you!

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