Onsite 1st/2nd Line IT Support Engineer - Growth Path

Job title: 1 st / 2 nd Line Support Engineer

Location: Chessington - Fully Onsite

Salary: £30,000 to £40,000 + Benefits

Start date: ASAP

Working hours: 9:00am to 5:30pm and 8:30am to 5:00pm

We are working with a growing Managed Service Provider seeking a motivated 1 st / 2 nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities.

The 1 st / 2 nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1 st / 2 nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially.

Essential skills - 1 st / 2 nd Line Support Engineer:

• Active Directory & Entra ID
• Office 365 - MS Teams, SharePoint, Exchange
• Hardware Support - Break fix and printer set ups
• Knowledge of networking principles - DNS, DHCP, VPN
• Knowledge on Firewall
• Knowledge on backups
• Drivers license
• Willing to learn
• Troubleshooting mindset
• Excellent customer service skills

Desirable skills - 1 st / 2 nd Line Support Engineer:

• Group Policies
• Configured Firewalls and switches
• Intune
• Certifications
• MSP Experience

If you're an ambitious 1 st / 2 nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered.

IT Support / 1 st Line Support Engineer / 1 st / 2 nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst