Fulfillment Procurement & Business Development Manager, TikTok Shop (Chinese Speaker)

Location: London

Employment Type: Regular

Job Code: A100033

• Lead procurement activities for TikTok's Europe e-commerce local fulfillment logistics, including first mile, line haul, warehousing, and last mile delivery covering supplier selection, benchmarking, and commercial negotiation.
• Continuously optimise fulfillment cost and service quality by selecting high performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness.
• Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e commerce business models, product category characteristics, and regional business growth trends.
• Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
• Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfilment process optimisation initiatives.
• Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/off boarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
• Conduct market analysis, competitor benchmarking and pricing trend assessments to provide strategic insights and decision making support for procurement planning.

• Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
• 5+ years of experience in logistics procurement, fulfillment operations, e commerce supply chain, or related business development roles; experience with e commerce or platform operations is a plus.
• High written proficiency in Chinese to ensure accuracy in contract interpretation and high oral proficiency to support clear communication with stakeholders whose primary working language is Chinese.
• Solid understanding of the e commerce fulfilment lifecycle-including inbound, storage, sorting, line haul, and last mile-and the associated cost structures.
• Strong negotiation skills, cost awareness and project execution ability; capable of independently leading complex procurement initiatives.

• Ability to work in a high performing team and adapt to the fast paced, dynamic nature of the e commerce industry, with strong problem solving and structured thinking capabilities.
• Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans.
• Excellent communication and cross functional collaboration skills; able to travel frequently across Europe.