Senior Incident & Problem Management Analyst (24/7)

Total System Services Processing Europe Ltd is seeking an Incident & Problem Management Analyst in York, England. This role is critical in supporting incident lifecycles and ensuring timely service restoration within a 24/7 environment.

The ideal candidate will have 2-5 years of relevant experience and a strong understanding of incident management processes. Responsibilities include managing incidents, supporting root cause analysis, and contributing to process improvements.