Technical Service Manager, Customer Support & Escalations

Nominet is seeking a Technical Service Engineer Manager to lead a dedicated team in providing exceptional technical support. This hybrid role requires a focus on delivering high-quality service while fostering a culture of continuous improvement.

The successful candidate will possess strong technical support experience, manage incidents and escalations, and drive operational excellence in a fast-paced environment. A customer-centric mindset is crucial to advocate for long-term customer value.

We offer flexible working arrangements, 30 days of annual leave, and various employee benefits.