Job Description
A Managed Service Provider in Sidcup is seeking a 1st Line Technical Support Analyst to be the first point of contact for clients needing IT assistance. In this role, you will troubleshoot common technical issues, ensure high first-time-fix rates, and communicate effectively with users. The ideal candidate should possess skills in Microsoft 365, Active Directory, and be a calm problem solver. This position offers a chance to grow in a supportive team environment.