Site Reliability Engineer (Covert Capability)

Site Reliability Engineer (Covert Capability) Ref. 3772

Department: Technology Roles

Location: Central London

Salary: £44,190 to £52,972 depending on skills and accreditation. This role qualifies for a specialist capability based pay approach that recognises and rewards cyber technical expertise. Based on an assessment of skills and experience at interview, you may be eligible for an additional skills payment, potentially increasing the salary to £52,972. To retain the higher salary, you must demonstrate and accredit your skills against our Cyber Technical Framework within the first year of employment. If the required skills cannot be evidenced initially, support and opportunity to address any gaps will be provided. If not achieved by the end of the first year, it may result in a return to the lower end of the stated pay range. As skills develop and are maintained, there will be opportunities to progress further within the pay range at this grade. You can apply for recognition of increased skills levels at regular intervals, in agreement with your line manager.

Flexible working

We support a range of flexible working arrangements including compressed hours, flexible start and finish times and part time working where possible. Due to the sensitive nature of the role, this position is office based and home or remote working is not possible.

The role

As a Site Reliability Engineer, you'll design, build, deploy and maintain the infrastructure that enables critical cyber activity. Working in a highly technical environment, you'll ensure the systems others depend on are secure, reliable and fit for purpose. Using a blend of cutting edge and bespoke technologies, including internally developed systems, you'll solve complex, mission critical challenges. This is an engineering led role where you'll play a key part in delivering and managing infrastructure through code, operating in fully code driven environments. Using tools such as Kubernetes, infrastructure as code and automation frameworks, you'll develop and manage production environments that support operational activity. You'll oversee deployments end to end, manage upgrades and changes, and ensure systems remain stable and available without disruption, maintaining continuity of service. Monitoring is central to the role. You'll track system health, performance and behaviour using logs and metrics, identifying risks and weaknesses before they impact service. When issues arise, you'll investigate root causes and contribute to improvements that strengthen reliability and prevent recurrence. Day to day, you'll work closely with engineers, developers and researchers to deploy new capabilities and improve existing systems. You'll collaborate with monitoring teams to respond to system concerns and ensure environments remain secure and resilient. Alongside this, you'll contribute to improving how systems are managed, refining processes and strengthening reliability practices as systems evolve. Operating within a small, specialist team in a wider delivery environment, you'll have the autonomy to influence how production systems are managed and delivered. This is a hands on engineering role focused on ensuring systems are robust, consistently available and capable of supporting critical operational activity.

About you

You're an experienced engineer with a strong background in building, deploying and maintaining software or infrastructure in production environments. Your experience may come from site reliability engineering, DevOps or a similar role, and you'll be used to working with complex systems where reliability, performance and security are critical. You bring hands on experience managing systems through their full lifecycle, including deploying, upgrading and maintaining services in live environments without disruption. You're confident working in code driven environments, using approaches such as infrastructure as code and automation to deliver and manage infrastructure. You'll have practical experience using Kubernetes to deploy and manage services in production environments. You'll also have working knowledge of scripting or programming languages such as Python and be comfortable working in Linux based environments. You understand how systems behave in production, using logs, metrics and monitoring tools to assess health, identify issues and improve performance. You take a structured and methodical approach to your work, ensuring systems are stable, repeatable and well managed. You're able to understand complex systems and how different components interact and can communicate this clearly to others. You work effectively with engineers and supporting teams, ensuring systems are well documented and delivered to a consistent standard.

Training and development

When you join, you'll receive an induction to the team, systems and ways of working, helping you understand how the infrastructure you support fits into the wider operational environment. Your personal development in this role is continuous and grounded in practice. You'll build your expertise by working directly with complex systems, contributing to deployments, monitoring environments and responding to real world challenges. Alongside this, you'll have dedicated time to explore emerging technologies, keeping your skills current and identifying opportunities to improve future capability. You'll be supported through a structured technical framework aligned to the Cyber Technical Framework, helping you progress as a specialist engineer or move into leadership. Whichever path you choose, you'll receive significant investment in your development, including funded external courses, certifications and technical bootcamps. You'll also have access to a Dedicated Development Budget and Personal Development Time, giving you the flexibility to pursue self directed learning aligned to your goals. Opportunities to gain industry recognised certifications and learn from leading specialists across the intelligence community will further support your development.

Rewards and benefits

• 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays
• Opportunities to be recognised through our employee performance scheme
• Dedicated development budget
• Interest free season ticket loan
• Cycle to work scheme
• Facilities such as a gym, restaurant, and on site coffee bars (at some locations)
• Paid parental and adoption leave

Equal opportunities

At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds.

We're Disability Confident

MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are:

• You must reach the minimum pass mark for the online Situational Judgement Test (SJT), which assesses criteria important for all roles in our organisation.
• The ability to build, deploy and maintain systems in live production, with clear evidence of managing reliability, performance, and security in complex environments.
• Practical expertise with using Kubernetes to run services in production and working in fully code driven environments.
• The ability to monitor systems using logs/metrics, troubleshoot issues, perform root cause analysis, and implement improvements to ensure stability, uptime, and continuous service availability.

Before you apply

To work at MI5, you need to be a British citizen or hold dual British nationality.

This role requires the highest security clearance, known as Developed Vetting (DV).

We have a strict drugs policy. Once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage.

The role is based in Central London so you'll need to live within a commutable distance.