About the role
We are looking for a proactive Community Management Specialist to drive the growth and engagement of our UK user community through localized content, campaigns, and events. Working closely with cross-functional teams, you will help strengthen user relationships, enhance community experience, and support ongoing engagement and retention initiatives across the UK market.
Work location: Uxbridge, London Main Tasks and responsibilities: Community Growth & Engagement
- Develop and execute community growth strategies tailored to the UK market
- Drive user engagement through campaigns, discussions, and interactive content
- Identify and nurture key users (KOLs, active contributors, brand advocates)
Content Planning & Management
- Plan and publish high-quality, localized content (posts, topics, campaigns)
- Moderate user-generated content to ensure quality and compliance
- Identify trending topics and align content with user interests
Campaign & Event Execution
- Plan and execute online and offline campaigns (e.g., test drive events, meetups)
- Collaborate with marketing and after-sales teams to launch engagement initiatives
- Support offline activities such as vehicle showcases and community events
Data & Insights
- Monitor community performance metrics (engagement, retention, growth)
- Analyze user behavior and optimize content and operations strategies
- Provide regular reports and actionable insights
Skills, Qualifications, and Experience Required:
- Bachelor's degree or above
- 3+ years experience in community operations, social media, or content marketing
- Strong understanding of digital platforms and user behavior (e.g., Instagram, TikTok, Facebook)
- Passion for automotive industry (EV knowledge is a plus)
- Excellent English communication and copywriting skills
- Strong sense of ownership and execution
- Strong understanding of the UK market, including local user behavior, culture, and digital trends
- Proven experience in localized community operations and user engagement strategies
We offer:
- Performance and experience based competitive remuneration
- 25 holidays + public holidays
- Scottish Widow workplace pension
- Private healthcare
- Commute allowance
- Salary sacrifice car scheme
- Department & company wide teambuilding events
- An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy